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DoubleTree by Hilton Hotel Bay City - Riverfront Reviews

DoubleTree by Hilton Hotel Bay City - Riverfront

DoubleTree by Hilton Hotel Bay City - Riverfront

Bay City, MI
4.9 out of 5 rating, 44 reviews
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Reviews

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  • Quality of service
    4.8 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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Awards

44
WeddingWire Couples' Choice Awards 2026 Winner
Weddingwire
4.9/5 44 reviews
Google
4.5/5 2234 reviews
  • Nick
    Nick Sent on 06/26/2026
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    Great venue for a party!

    We recently had a wedding/reunion function at the outdoor area at the Doubletree and it was fantastic! The view was great, the tent set up was excellent, the food was tasty, but above all Azurah our event manager was outstanding! She didn't miss a beat during the planning process and considered all angles to provide the best experience. Thank you Doubletree and Azurah!

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Thank you, Nick! It was an honor to work with you and Melanie on your wedding anniversary celebration! It was absolutely perfect weather! I thoroughly enjoyed the entire process of planning this event with you both, and couldn't be happier that it was executed to your expectations! Thank you for choosing our venue, and thank you for putting your trust in us to make this event happen!
  • Michele
    Michele Sent on 06/05/2026
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    July Wedding

    Words cannot express how amazing it has been planning our wedding at the DoubleTree. Azurah is absolutely fantastic at what she does and has made the entire planning process so smooth and stress-free. Her attention to detail, professionalism, and support have been truly appreciated. We couldn’t have asked for a better experience!

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Hello Michele! Thank you so much, you are too sweet and kind for this review, and we cannot wait to host your wedding! It means so much that you have enjoyed the entire planning process, and I cannot wait for you to see the end result! It's been such a joy working with you!
  • illustration stars

    Are you interested?

  • Adrian
    Adrian Sent on 01/09/2026
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    Great to work with!

    We absolutely love working with the DoubleTree by Hilton Bay City and Azurah is a huge reason why. She’s organized, communicative, and truly cares about creating a great experience for both couples and vendors. Every time we’re here, the day runs smoothly and the team is nothing but professional and welcoming. Always a pleasure partnering with this venue!

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Hi Adrian! Thank you SO much!! I truly love working with you and I am so grateful for such an amazing vendor partner. It means the world to hear that the experience feels smooth and welcoming! Can’t wait for many more great events together!
  • Diana
    Diana Sent on 01/01/2026
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    Excellence

    As the owner of Table 10 Designs, I have had the pleasure of working at DoubleTree Hilton – Riverside Bay City many times, and I can honestly say that it is truly amazing! From planning through execution, layout and design and of course their AMAZING food, couples can not go wrong choosing the DoubleTree for their special events.

    I can not say enough good things about Azurah and her team. They are exceptional to work with—communicative, attentive, and genuinely invested in the success of each event. They are proactive, quick to respond, and always willing to collaborate, which makes a huge difference during the planning process.

    It’s clear that Aurah and her team take pride in what they do, and it shows in every detail. I always look forward to events at DoubleTree Hilton – Riverside Bay City and I can not recommend them enough!

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Thank you so very much, Diana! As always, we absolutely love our partnership with Table 10 Designs, and I appreciate your kind words about your experience working with our venue! Having collaborative relationships with our preferred vendors is what truly makes each bride's experience exceptional! It matters so much that our attention to detail and communication stands out to you, and your feedback will help other brides know that we go above and beyond for our couples and our vendors! I can't wait to work together more in 2026, and wish you a successful wedding season!
    - Azurah
  • Samantha
    Samantha Sent on 01/01/2026
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    Amazing Venue

    I have had the pleasure of attending a wedding here and loved it! I reccomend it 100%
  • Caitlin
    Caitlin Sent on 11/14/2025
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    Exceptional Service & Amazing Wedding Experience

    My husband and I hosted our loved ones at the Double Tree Riverfront Hotel for our Wedding, and we could not have asked for a better experience. Azurah Karl, the primary Event Coordinator at the hotel, was tremendously accommodating! She always responded to me quickly, and made me feel as though I was her top priority. She is incredible at what she does and we are forever grateful for her!

    Additionally, the Hotel Staff went above and beyond to deliver the wedding of our dreams, and all of our loved ones enjoyed their stay. Living in the Detroit Area, the attentiveness of the Hotel allowed me to feel as though the distance to Bay City would never stand in the way of my Wedding Day going smoothly.

    We had our Ceremony in the space as well, in addition to Cocktail Hour. We also got married in Off-Season, which opened up several perks including a Hot Cocoa and S'mores station at our Reception! The Hotel provided tables, linens, delicious entrees, and so much more. I would suggest the Hilton Doubletree Riverfront Hotel to anyone who is looking for an amazing and affordable venue!
  • Elizabeth
    Elizabeth Sent on 10/09/2025
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    Our Wedding Was Absolutely Beautiful!

    My (now) hubby and I just had our wedding here on 9/5! We originally worked with Tricia, and then, for the past year, we worked with Azurah. Both ladies were wonderful to work with! Azurah was always so pleasant, quick to respond, and was a huge help in making our dream day come together just as we envisioned! We also really appreciated that she was always honest, and never pushy; even suggesting us cutting down on the amount of hors douvres we were ordering, for the amount of people we were inviting. We reserved the outdoor ceremony area, but the day came, and it was veryyy windy & chilly, so we decided to have the ceremony and reception in the half ballroom. Despite us having our hearts set on having the ceremony outdoors, having it in the ballroom worked out beautifully! We really appreciated that we had a back up option! Azurah and the team checked in on us multiple times throughout the day, helping to coordinate everything and ensure our special day went smoothly. Towards the beginning of the ceremony, it started to get chaotic, with trying to coordinate photos with the bridal party, and getting everything together. At one point, I was going to be visible to all the guests (and groomsmen) before I walked down the aisle. I was starting to get stressed, but Azurah showed up to save the day, offering to unlock the room across the hallway, so I could wait with my girls, out of sight, until the big moment came. She even got me a water bottle, with a straw, so I didn’t ruin my lips! The ballroom was beautiful, the food was delicious, the drinks and bartender were stellar, and everyone seemed to have a great time. Thank you so much, to the hardworking and generous team, that worked so hard to make our day unforgettable! I’m so so grateful that we chose The DoubleTree for our special day!

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Hi Libby! First off, a huge congrats again and from the bottom of my heart, thank you so much for the kind review! My whole purpose is to make sure that everything goes perfect, and that includes making sure there is always a Plan B when it comes to the weather outside. It never cooperates! But I am so glad that our backup worked out beautifully for you, and I'm so blessed to be able to have provided a smooth, less-stressful experience all around! Even if it means hiding the bridal party in another room. ;) I hope that the memories you created on your wedding day last for years to come, and hopefully we get the opportunity to work together again! On behalf of the entire staff, congratulations again and enjoy this new chapter of your lives together! - Azurah
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    Justine Sent on 10/07/2025
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    Cannot recommend highly enough!

    We cannot recommend The Double Tree, Azurah Karl specifically, highly enough. I hosted my sister in law’s baby shower here, had my own bridal shower here, and also had my wedding reception here. Azurah made everything so easy, from showing all the color options and various decor add ons to setting up the hall layout to coordinating vendors, everything was so simple and turned out absolutely beautiful. I would recommend anyone to have any event here!!

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Hi Justine! It means so much that the experience you had for your sister's shower left such a lasting impression that you knew we were the place for your own shower and wedding! I couldn't be happier that everything was executed to perfection by our staff, and it was absolutely my pleasure to assist you from start to finish in all the small details that made it a beautiful wedding. I hope we get to work together again! - Azurah
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    Ryan Sent on 10/01/2025
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    Azurah and the staff at double tree are unmatched!

    I can’t stress enough how easy Azurah and the double tree made our special day. They catered to our every need and was there for guidance at each and every step. If you are on the fence about the double tree just book it you will not regret it!

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Thank you so much, Ryan! It was truly such an honor to work with you and Sara. I felt like I was part of your family by the time it was all said and done! I couldn't be happier knowing that the DoubleTree made your day so special and our staff was there to help whenever and wherever they were needed. Congrats again from us all!!! - Azurah
  • Samantha
    Samantha Sent on 09/24/2025
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    1000% Recommend!

    Right off the bat Azurah was so quick to respond and gave such good information and provided answers to questions that I didn't even know I would have! Not only was she AMAZING to work with, but her professionalism was top notch and her communication was phenomenal. We had a small 50 person wedding AND reception under the 'Pool Tent'. The Edison lights were perfect, the set up was perfect, the food was UNBELIEVEABLE, and every detail, even the smallest ones, were planned out. We used Samantha at Blooms Boutiques (a recommendation from the wonderful Azurah) for all of our flowers, tablecloths/setting etc. and not only did everything look BEAUTIFUL (even down to the flowers on the cake) but Azurah worked hand in hand with Samantha. They were so incredibly in sync with each other that on the day of (and for 97% of the planning), I did not have to lift a finger.

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Thank you so much, Sam! It was such an honor to work with you during the entire wedding process, and it means so much that everything was unbelievable from the reception space under the tent to our recommended vendors that left you feeling confident in your special day! If you didn't have to lift a finger, we know we did our job right! Cannot wait to see pictures, and congratulations again! - Azurah
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    Julia Sent on 07/13/2025
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    The BEST Experience!

    We had our wedding reception at the DoubleTree this past May 2025 and I don't think we could have picked a better venue! Azurah is SO wonderful and made our experience something out of a dream!! We did not have to worry about one thing and the staff was so helpful! The whole wedding planning process and the day was super smooth and easy working with the DoubleTree! They're transparent, professional, and very kind! I cannot express enough how amazing our experience was and would recommend them in a heartbeat!

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Hello Julia!!!

    Thank you so much for this amazing review! You were seriously a dream to work with — so calm, kind, and completely unbothered by any of the little curveballs (a wedding-day superpower, honestly). I’m thrilled to hear everything felt smooth and stress-free — that’s always the goal, and you made it so easy on our end too! It was such a joy being part of your day, and I’m sending you both all the love and good vibes as you kick off married life. Come back and visit anytime — we’ll keep the cookies warm. 😉

    Warmly,
    Azurah
  • Courtney
    Courtney Sent on 05/12/2025
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    Best Wedding Vendor around!

    My daughters wedding was this past weekend and we could not have asked for anything better! Azurah made everything so easy. She answered all our emails on time and on the day of the wedding helped out so much. All of the staff were attentive. We had so many compliments on the food. The outside space was beautiful. We also stayed there and the beds were so comfortable! The entire experience was so wonderful and stress free! I absolutely recommend Doubletree in Bay city for any of your needs !

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    Hello Courtney! Thank you so much for your incredibly kind words! It was such a pleasure working with you — you did such an amazing job taking the lead so your daughter could relax and enjoy every moment, and I was honored to be a part of that journey with you. I'm so glad everything came together beautifully — from the outdoor space and food to the accommodations and overall experience. Wishing you all the best, and thank you again for trusting us with such an important celebration! - Azurah
  • Samantha
    Samantha Sent on 11/04/2024
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    Brooks Wedding 10/26/24

    Wonderful experience!! Azurah was a dream to work with!! So upbeat and positive and very responsive. Immediately responds to emails and gets you answers. We had some different requests and she always got us our answers to make it happen! The venue space was great, we shared the ballroom with another wedding, but it wasn’t a bother at all. Do book the Wenonah suite asap tho for the bridal party to get ready in. We unfortunately did not get it because the other wedding that night had it.
    Food was TOP NOTCH, we did plated and everyone raved about the food.
    We did have to decorate our own ceremony outside space, but we had enough family to help do that.
    Everything was exactly as we hoped for on our wedding! If you be specific with everything you want they will take care of it!! 10/10 recommend!
  • Julia
    Julia Sent on 10/23/2024
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    September 2024 Wedding

    My husband and I used Double Tree in our fall 2024 wedding to host our reception. In the planning process the coordinators at Double Tree were thorough in understanding our vision and bringing it to life. The day of the wedding the room was set up just as I had dreamed with everything in place. The staff working the room, serving room and bussing tables, as well as guiding the bridal party and guests were incredibly kind and helpful. Guests repeatedly complimented the food throughout the night, the Double Tree dessert table and late night snack of fries were a huge hit! If I had to do it over again I wouldn’t change a thing- other than making sure I made more time to eat!
  • Kilee
    Kilee Sent on 10/12/2024
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    Mr. & Mrs. Farmer Wedding 10/04/24

    Absolutely in awe with how wonderful my wedding went! Azurah was so easy to talk to and ask questions! Even got emails back when she was out of town! She made sure everything was perfect for our day! We did pay for the liaisons to set everything out for our reception and ceremony! Both the lead liaison and Azurah came up the morning of and made sure all the ladies had everything we needed in the Suite. Everyone we came incontact with was very nice and polite.

    I would 100% recommend the Double Tree for anyone looking for a Wedding Venue

    Mr. & Mrs. Farmer 10/04/24
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    Joslyn Sent on 10/01/2024
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    Dream wedding

    I cannot express enough how incredible our experience was at The Doubletree Bay City for our wedding! From the moment we first visited the venue, we knew it was the perfect place to celebrate our special day. The stunning backdrop, beautiful décor, and charming atmosphere set the stage for an unforgettable event.

    The staff at The Doubletree Bay City went above and beyond to ensure that everything was seamless. From the initial planning stages to the day of the wedding, they were attentive, professional, and genuinely invested in making our vision come to life. Azurah went above and beyond for us throughout our entire planning experience.

    The ceremony space was absolutely breathtaking, and our guests couldn’t stop raving about how beautiful it was. The reception area was perfectly set up, and the food was delicious—everyone enjoyed every bite!

    We also appreciated the flexibility and support we received throughout the planning process. The team was always available to answer questions and offer advice, which made everything feel so much more manageable.

    I highly recommend The Doubletree Bay City to any couple looking for a stunning venue and a supportive team to help bring their wedding dreams to life!

    David & Joslyn Hasty
    9/27/24
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    Chelsea Sent on 08/28/2024
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    Wow so amazing!

    The venue itself is Stunning. Working with the Doubletree in Bay City was the best decision we have ever made. We added on the additional service to help set up. Jude was the head person that we were in contact with for this the day of. She was one of the sweetest people I’ve ever met.she did such an amazing job and I couldn’t have asked for anything better. She did such an amazing job and I couldn’t have asked for anything better. All of the staff at the Doubletree were extremely kind and helpful. Just an FYI, the food during the taste test definitely wasn’t as good as we hoped someone who had a wedding there told us That it’s much better the day of and don’t judge that too much. They were so right!!! The food the day of was so amazing! Trisha and Azurah Are so kind and I’m so glad we had the chance to work with them!
  • Abby
    Abby Sent on 09/13/2023
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    The most incredible day

    The Doubletree staff (Valarie Gulde in particular) were absolutely incredible. Everyone was extremely helpful and so sweet during our planning process. We had a decently big wedding (about 200 people) and I was so stressed out wanting everything to be perfect. I was in contact with Valarie for about 1.5 years before the wedding and she was ALWAYS available to help me. She even made sure she was there the day of the wedding to give me some piece of mind. Our day truly went off without a single hitch, the doubletree staff took care of everything and anything. I cannot recommend the Doubletree enough!
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    Alaina Sent on 12/21/2022
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    Amazing! Felt supported and cared for by their warm professionalism the entire experience!

    Our experience in choosing the DoubleTree in Bay City, MI for our wedding was SUPERB. The staff was wonderful and accommodating, from Tricia initially booking our day to all the communications and conversations I had with Valarie in the planning of our day. I had a lot of questions! Valarie was so graceful, timely, and kind with each response. On the day of the event, the event staff from setup through the event were amazing! We received a lot of compliments about the food as well. We even received chocolate covered strawberries and a thank you note in our hotel room from everyone! The DoubleTree in Bay City was amazing! I am so thankful we had our wedding there! Everything was perfect, I mean it.
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    Richard Sent on 11/30/2022
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    everything was taken care of for us. The day was perfict

    Azurah was our contact person she was great. From start to finish she was wonderful. What was amazing that they had decoration included that we did not have to pay for. Our floral decorator use these items with her design. The food was also over the top different items that were offered that most of the guests never had, not like a normal wedding reception. It turned out wonderful, so many compliments from our guests.
  • Meg
    Megan Sent on 07/28/2020
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    Everything was perfect!

    Two weeks before our wedding our other vendor canceled our contract. Luckily, DoubleTree in Bay City came to the rescue. Their ENTIRE staff was absolutely amazing and made our day better than we ever could have imagined. They were incredibly flexible, helpful, and a DREAM to work with. The space was decorated beautifully, the staff was friendly, and the food was DELICIOUS! We felt supported by everyone at the hotel, but not overwhelmed with questions - something I expected to happen with so many moving parts to our day. I would recommend for anyone to consider having their wedding here.
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    Brittany Sent on 10/31/2019
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    Double Tree Bay City

    Working with the double tree was smooth from our very first tour. Tricia was beyond helpful and answered all questions quickly. The venue offered many different options with everything from drink packages, food and decor. The room blocks were very nice for our guests. Lastly, the day of the wedding was a dream. Everyone worked so well together and made every guest feel warm and welcome. Food was top notch!
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    Kristen Sent on 10/31/2019
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    Making my day an absolute dream

    I had my wedding ceremony and reception on August 30th. From the start of planning Tricia was always super helpful and responsive with any questions we had! Let me say this place is absolutely gorgeous a beautiful ballroom and ceremony space right on the water! As the day approached they hosted a taste test which I truly appreciated as not all places let you taste the food for your day! They gave us a packet to fill out all of our details which made all my decisions feel so easy as they were all laid out in front of me. Deanna then went over the details one last time with me to make sure everything was the way I wanted. They take all of your items and set it up for you! Day of the liaison service was amazing! I was stress free on my day thanks to them! They made sure things ran smoothly and on time! Doubletree made sure my needs were met and always were happy to help! My wedding planning truly was so much easier thanks to them! And my day was absolutely perfect and beautiful, everything I had hoped to be and more! I would recommend this place to everyone! We recieved compliments for weeks after from our loved ones saying it was one of the best weddings they attended! Thank you Doubltree especially Tricia and Deanna! My day was an absolute dream! Any brides and grooms interested also note that I was able to have my dream wedding and stick to an amazing budget! They offer many packages including Friday and Sunday deals!
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    Smith Sent on 09/25/2019
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    Amazing Experience

    Best value , staff, food , beverages , indoor ceremony site and beautiful location ! The venue was amazing for pictures and hotel guests enjoyed the hotel rooms, outdoor seating , and breakfast .
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    Allie Sent on 08/07/2019
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    Ceremony & Reception

    We couldn’t have made a better choice to host our wedding at the doubletree on 8/3/19. Tricia and Deanna were absolutely wonderful to work with during the whole process. They were prompt at responding to any question or concern I had. The staff the day of was friendly and went above and beyond to help our guests. The food was absolutely amazing and all of our guests kept commenting on how it was the best food they have had at a wedding! Thank you so much for everything!!
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    Lauren Sent on 04/02/2019
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    Tricia and her team made my day feel effortless!

    Deciding to have our wedding at the Doubltree Riverfront was a no-brainer, especially once we met Tricia! But we didn't quite understand the implications it would have on that day until it was here. Our reception didn't start until 6:30 and I didn't see the ballroom until 6 - EVERYTHING was set-up the way we wished and absolutely perfect. And I wasn't even stressed about it before hand, I just knew they would do everything to a T. And the best part was watching the staff take everything down after the reception was done. After the long day, I was drained and didn't have to worry or think about putting things away, taking away table linens, etc. Putting the decorating, coordinating, and take-down in someone else's hands was amazing. And it was ALL thanks to Tricia and her team - they expect nothing but the best, and deliver to their brides every time I imagine. I can't recommend highly enough!
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    Brittany Sent on 02/12/2019
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    Double Tree

    Great venue, everyone was friendly and wanted to make sure the wedding went smoothly. Planning with Tricia was a breeze.

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:

    It was so nice working with you and planning this memorable event. I would also like to personally thank you for taking the time to write a great review!!! Hopefully we have the chance to work together in the near future. Congratulations again and thank you for selecting the Doubletree by Hilton Bay City Riverfront. Best of luck in the future Brittany, Tricia Coonan -Wedding Sales Manager
  • Nina
    Nina Sent on 02/12/2019
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    Amazing! Exceeded all expectations!!

    It was a great experience from day 1 of planning the wedding reception with Double Tree/ Tricia Coonan. Tricia had great suggestions and took all the stress out of planning. Every staff member we came in contact with made our day special.

    DoubleTree by Hilton Hotel Bay City - Riverfront's reply:


    Thank you for taking time to give such an amazing review. It was nice working with you on your special day. Hopefully we have the chance to work together in the near future. Congratulations again and thank you for selecting the Doubletree by Hilton Bay City Riverfront. Best of luck in the future, Tricia Coonan
    Wedding Sales Manager
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    Sarah Sent on 10/15/2018
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    Great Service

    Loved every aspect of the wedding!!! Thank you so much Doubletree
  • K
    Keri Sent on 09/06/2017
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    The ceremony space was beautiful outside. The staff was so helpful with our reception area. They were so accommodating with all of our guest and any request that we had. Especially with our Ringbearer I had a peanut allergy. I would recommend as a venue for any event the staff was just amazing and went above and beyond any expectation that we had.
  • Katie
    Katie Sent on 07/03/2017
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    The DoubleTree was the perfect place for our Sunday wedding. Tricia, Amanda and the rest of the staff were just amazing — incredibly accommodating in every way — we couldn't have asked for more. From our custom brunch menu to our altered timeline, they were able to work with anything we were willing to do (and more) all within our budget. If you're looking for a beautiful venue in the Bay area, tour the DoubleTree. You won't be disappointed.
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    Tony Sent on 10/26/2016
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    The best place to have a Wedding or Conference in Bay City!!
    I had my wedding of 300+ and could not be happier for the service and quality I received at very affordable prices.
    They give you a great room rate for the Hotel that is connected to the venue that is so convenient for guests!!
    They even have a great selection of decor options, and chair selection!!
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    Dr. C. Sent on 08/31/2010
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    We had our reception at the Doubletree in Bay City- it was perfect!
    Deanna is so great to deal with, and I found the prices to be fantastic. We had our reception in the Davison Room (65 guests at our wedding), and the room was filled nicely.
    I had to plan my wedding from a long distance, and the best part about the planning was how much Deanna helped me. I emailed her about a million times, and everytime I received a reply that was very helpful. I was very pleasantly suprised that the staff at the DoubleTree set up all the decor for the venue. Most venues make you set up your own decor (which would be a drag when you want to be out celebrating your day and taking pictures!).

    The food was wonderful, and staff were all great. Thanks, Deanna!
  • Courtney
    Courtney Sent on 08/24/2010
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    Doubletree Hotel Riverfront Bay City was the perfect location for my wedding. We booked on a Friday and received many incentives including a free brunch the next day! They gave my husband and I a free room for our wedding and more than 70 guests stayed the night. The food and service was absolutely amazing! We went with the lowest food package and still had SO MANY OPTIONS and delicious variety!! I am so happy I held my wedding at the Doubletree and would recommend it to any bride!!
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    User6619247 Sent on 08/05/2014
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    This is a beautiful place to have your reception big or small. It is also in a hotel so you don't have to worry about safety. They have options for plated or Buffett style eating. And will help you with the process.
  • Deb
    Deb V. Sent on 09/26/2024
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    Awesome Experience

    Our daughter’s wedding and reception was at the DoubleTree by Hilton in Bay City in July. It was the perfect venue, and the Doubletree staff was amazing. The planning process went smooth, and they took care of everything. I really feel the set-up staff went out of their way to make sure everything was perfect. Having the Wenonah Suite for the girls to get ready was really nice. We had many out-of-town guests and having it at a hotel worked out perfectly for them. We had many compliments on the food. I would highly recommend this venue especially if you are wanting to make it easy for your guests by having everything in one location. They did an amazing job!!
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    Jenna Sent on 10/31/2019
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    Wonderful Wedding Venue!

    Tricia, Stephanie, and the entire staff helped make our March 23rd wedding one of the best days of our lives! From the pre-planning stages all the way through our first days as husband and wife, we always felt important and taken care of by the Double Tree in Bay City! We would definitely recommend this venue for any of your special occasions!
  • Jenafer
    Jenafer Sent on 01/07/2019
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    Excellent service and quality

    The wedding coordinator (Tricia) is such a blessing to work with; she is responsive, thorough, and helpful all around. She even provided other vendor recommendations. I am having a Sunday wedding, and the extra perks and discounts are awesome!! My brother got married at the Doubletree two years ago and everyone LOVED the food and quality, hence why I chose to have my reception there.
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    Kim Sent on 10/23/2011
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    We had a wonderful experience at the Doubletree for our reception. The staff the night of our wedding was above exceptional and catered to our every need.

    Kim Kisser the wedding coordinator is fabulous and wonderful to work with.

    We had a few food issues thats why I didnt give it 5 stars, but it was still good and I would absolutely recommend this place for a reception.
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    Victoria Sent on 01/19/2015
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    I booked a block of hotel rooms at the Doubletree Hilton Riverfront in Bay City for my wedding this upcoming June. Stephanie from Sales was very responsive even though I contacted her during the holiday season. I wasn't sure if the Doubletree would allow us a block of rooms since we aren't having the ceremony or reception there, but I was quite pleased to find out that it didn't matter and we still received a discounted rate. I wasn't quite sure how many rooms I'd need or for which nights but found out the contract is pretty much risk-free because if my guests don't book then the rooms are relinquished a month before the wedding. The contract was very straightforward and didn't require a deposit. Yay, one thing that doesn't require a deposit!!! I was able to easily add additional nights and rooms to the contract quickly when needed. I'm very pleased with the level of service I'm received thus far.
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    Anne Sent on 08/12/2008
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    Some issues, but we were able to resolve them without much hassle.
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    Stephanie Sent on 07/07/2008
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    Doubletree was great. The food was very good and we recieved alot of compliments. Their waitstaff was very helpful. The management was somewhat hard to communicate with.
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    Missy Sent on 10/26/2011
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    There were just so many things that were poorly/incorrectly done (or not done at all). We planned on getting married 2 weeks earlier, but were talked into changing our date so that the hotel could keep that weekend open for conferences that might come up. We found out that the date we had then agreed to was the same date and time as another wedding, but were assured this wouldn't be a problem. At the rehearsal, there were no chairs in the room. On the day of the wedding, the front desk had to find the coordinator, who was missing minutes before our ceremony. The set-up of the room was NOT what we agreed to. The entire front row of guests (including parents and grandparents) couldn't even see our faces. One bridesmaid kept having to shift around so as not to bump knees with someone in the front row. Getting everyone out to the cocktail room was a mess. We were assured that the other wedding wouldn't be done yet so there wouldn't be any confusion. Our guests exited to a sea of other people. I saw the coordinator once, for about 30 seconds, before our reception, and after we were announced and went in, she disappeared. She was gone for so long that vendors began asking me what was happening, and I had nothing to tell them. Our DJ stepped up and took over coordinating duties (and also mentioned to me that the coordinator had never once contacted her) and our photographer had to coach us through cutting the cake. This may or may not be the coordinator's duty, but surely organizing things with the vendors is. When we entered the room, everything was set up differently than the schematic we'd signed off on. All guests were at the wrong tables, because the tables in the room were mislabeled. The flowers weren't where we had discussed, nor was the dance floor, the DJ station, or even the door we were supposed to come in through. The last straw was when my husband walked over to a corner of the room at ten thirty at night and said, "There are desserts over there." We served our cake for the formal dessert, but nobody ever announced to any of us that they had put out desserts and coffee. Everything was wasted because nobody was aware of them. And at some point, half of my mother-in-laws favors got misplaced. The only thing keeping this from being a one-star review is that the facilities themselves were extraordinarily nice, but the staff and especially the coordinator were stretched too thin that night and our wedding suffered as a result.
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