DoubleTree by Hilton Nanuet Reviews

5 | Nanuet, NY
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5 Reviews for DoubleTree by Hilton Nanuet

Recommended by 98% of couples

4.9 out of 5.0
  • Quality of service 5.0
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.9
  • Average response time 5.0

Awards

5
Order by:
  • J

    Julia · Married on 07/02/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We're so glad we had our guests stay at the DoubleTree Nanuet. The rooms are lovely, large and affordable (but a bit dark - good to keep in mind for older relatives, mine all asked for additional lighting, which the hotel didn't have much of), and it's a big enough hotel to accommodate all of our guests who wanted to stay. It was also great to have the bar stay open late for our after party. The hotel restaurant's breakfast is delicious and affordable, too. It's a great location with lots of stores nearby for any last minute needs (folks made runs to Fairway, Stop and Shop, Party City, Target...). And best of all, the sales/catering staff are great. I worked with Ashley and Zhane, and they were both really helpful and most of the time responded very quickly to emails. I had several guests book outside of our block because they were coming early or staying late, so Zhane multiple times added folks into our block and sent me updated lists, which was so helpful. Highly recommend!

    Sent on 07/14/2017
  • A

    Alexandra · Married on 08/15/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We can not say enough about Sal and the Regency. The second we met with Sal, we knew this was where we wanted to hold our wedding reception. Every step of the way, Sal was responsive, courteous, and over-the-top helpful. He gave us what we asked for and more. Our reception was perfect, and the food was delicious!

    In addition to Sal, we worked with Beatrice as our Maî·tre D'. She was outstanding. She was with us all night and on top of every little detail. Our wedding party was scheduled to spend the cocktail hour at the hotel but separate from the rest of our guests, and we ended up getting back to the hotel a little earlier than planned, and Beatrice was all over it! She got our party drinks and food right away.

    Everyone at our wedding talked about how great the food and drinks were and how impressed they were with the level of service. Sal even found a way of giving me the s'more bar I always wanted! :) We were so very pleased with the Regency, Sal, Beatrice, and their team. We can't say enough to praise and recommend them.

    Sent on 09/09/2015
  • A

    Anita · Married on 05/31/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We held our daughter's Sweet 16 party at the Regency Banquet and Conference Center. The entire event staff, led by Sal, gave us everything we asked for and more. They were very easy to work with, and the entire staff did it with a smile the whole time. Everyone really enjoyed the party and the food was excellent! The room at the hotel was great as well! I want to personally thank Sal, Brittany, and the staff for helping to make my daughter's day so special. I highly recommend the Regency and the Comfort Inn!

    Sent on 06/18/2014
  • Jeanine

    Jeanine · Married on 03/14/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What can I say... every I was dotted and every t was crossed. There was no detail was left unattened to, they went above and beyond my expextations. Every guest was taken care of perfectly. I could not of asked for a better venue and coordinator!

    Sent on 12/08/2014
  • User4188310 · 2+ years ago

    4.4
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    Had my daughters Sweet 16 Party here. Food was excellent... Beautiful place. Sal was very understanding and very helpful. My daughter will never forget her Sweet 16 Party.. Their DJ they recommended was awesome also. Their staff was great...

    Sent on 06/19/2014