Divine Catering Reviews
Reviews
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4.0 out of 5 rating
4.0
Good
40 reviews
Recommended by 81% of couples
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Quality of service 4.1 out of 5 rating4.1
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4.1 out of 5 rating4.1
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User photos
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Featured
Harrison Sent on 12/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were great!
They catered our wedding (12/4) and everything was phenomenal.
Food - heard from multiple people that it was the best wedding food they'd ever had. My niece said "this chicken is not good...it's GREAT". I was also impressed with how well the large portions for 70 people matched the small tasting we had for 2. The andouille pasta, bacon-wrapped dates, and mushroom risotto were huge hits.
Bar - lines were never long, everything was the right temperature, and we were given sample drinks beforehand to make sure the mixes were all right. the bartender also helped me take a shot with my mom for the first time together! we asked for local beers to give our out of town guests a portland flavor, and got a variety of IPA's that completely fit the bill.
Communication - so yes, we read the negative reviews recently and asked them about it. they were very honest and we got comfort in their answer - we had ZERO issues. Lisa was our main contact and also our bartender, so she was there with us all day and was very helpful with both suggesting rental items we didn't need and getting our scheduling down on the right timeline. an extra server was needed last minute to help with extra details at our venue but after a discussion this extra amount was not charged to us - which was a huge help as all the extra bills came in after the wedding.
basically, everything was great and i would not have changed a thing! -
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Ashley Sent on 11/28/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unbelievable!
I will always go to this catering company for any of my catering needs! -
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Bex Sent on 08/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous Drop-Off Catering for Brunch Wedding
I've used Divine Catering for work events for several years to great success and they were the first ones I called when my fiance and I decided to do a small, intimate brunch reception after delaying our wedding by a year (thanks, COVID!). Rob was super responsive and helped us build a menu for brunch and then worked with our coordinator for drop off service. Everyone raved about the food and we would highly recommend. -
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Samantha Sent on 07/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent food and service!
Divine Catering recently catered our wedding and we could not have been more pleased! The food was absolutely fantastic and the servers were wonderful. We enjoyed working with Divine Catering so much and will be using them for any future catering events. I cannot recommend their services enough and I highly recommend the beef tenderloin with gorgonzola sauce, the dijon caramelized salmon, and the summer squash rollatini.
I also appreciated their prompt communication as we had a previous catering company fall through after their communication dried up. Rob was always quick to respond to my emails and phone calls. They got us in for a tasting very quickly and were very attentive during the tasting, I seriously could not have asked for more in a catering company. -
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Matt Sent on 02/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Spectacular food and service
Easy to communicate and a wide variety of options available. The food was absolutly delicious. The service was beyond wonderful and would love to use them again for any future catering needs. -
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Tran Sent on 10/14/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Experience on a Perfect Day
Great customer service from the start...and the presentation and food was amazing. I would definitely recommend and use their services again. -
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Lindsey Sent on 10/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing food and communication
Divine catering is the company to use for your wedding and large events! From the first email I sent Rob (The event manager), he always replied in a timely fashion and was extremely helpful and real with us. We met him for a tasting in the summer of 2018 and he was very welcoming and explained all the different packages they had to offer. We signed with them within 24 hours and had them booked for our big day. Not to mention that they have a TON of different menu items and you for sure will find multiple items you will want to serve. One of the main reasons we wanted to book them is they offered the food, the staff, and the bartenders at a very reasonable price. They also offer place settings and linens, so it makes it much easier when planning.
Fast forward 2 years and here we are in 2020 with covid. Due to Covid, we rescheduled our May wedding to September and had to downsize our wedding by more than half the amount of guests. Rob was AMAZING to work with as I probably sent him about 20 emails between May and September CONSTANTLY changing out numbers and our order. He never once complained and worked with us every step of the way. He let us change our order as many times as we needed to be within the covid guidelines for our wedding.
On our wedding day, the food was delicious and so many of our guests made comments. Several guests went back for seconds and thirds. The staff also checked it with our coordinator and me as the bride to make sure everything was up to our expectations and asked if there was any more they could do. They even wrapped up and let us take home the left overs.
Overall, I would recommend this company to anyone. Their communication, flexability, and quality was well worth the price and made this process of planning so smooth. I hope we get to use them again for smaller events we may host in the future! -
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Janeeta Sent on 03/12/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Definitely divine!
Our previous caterer cancelled on us about a month before the wedding, and divine saved the day! The good is absolutely delicious, and so reasonably priced! The server even helped us cut the cake that my mom made, and took everyone's plates when they were done with them -
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Auschere Sent on 01/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
delicious and cost effective
Divine catering just catered out wedding and it was amazing. Working with Rob Lester throughout the entire process was great. He was very helpful, personable, and responsive. At the wedding the food was delicious and the staff was so nice and helpful.
I am very happy with my experience with the divine and compared to many other wedding caterers their prices are very reasonable and options very diverse! -
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Sarah Sent on 12/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a great team to work with!
We loved having Divine do our wedding catering. They were a great team to work with - from the floor flip between the ceremony/reception, to bartending our 200+ crowd with no lines or issues, they were a great team. We continue to get so many compliments on how good the food was! They were so easy to work with during the planning process, always friendly and responsive and timely. Thank you guys!! -
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James Sent on 10/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantsatic!
We had a great experience, Rob was great and the staff was awesome. The food was perfect, not one thing would I want differently. They made it super easy. Class act! -
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Breanna Sent on 10/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are the best!
Divine Catering was so easy to work with! They were quick to respond to every question I had leading up to my wedding. On the big day, the staff was fabulous to work with! They made sure we actually sat down and ate, and the bartender even brought me water, she knew I needed it!
Having great food at our reception was important to me and Divine knocked it out of the park. We received so many compliments from our guests on the food.
I can’t thank them enough! -
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Claire Sent on 08/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional!
These guys are the real deal! Serving staff, bartending staff and chefs are all going above and beyond to make your special day the best it can be! The food was not only tasty, but BEAUTIFULLY presented and all my guests gushed about our 4 varieties of sliders and all the sides. We loved contacting Rob, and communicating with him was effortless. I am so thankful we went with them, they truly could not have done anything any better! -
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Heather Sent on 07/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent for wedding
I would highly recommend using divine catering for any function you have . They did great with my wedding . So many options to choose from amd so easy to work with . We never ran out of food they make sure there is enough plus more for the number of guest -
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Kassie Sent on 07/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Vendor!!!!
Divine catering was hands down one of my most favorite and easy to work with vendors that I had for my wedding. They were so responsive right from the beginning, so easy to work with and so nice and helpful! Everything prior to my wedding was so seamless and easy with Divine Catering and then they blew me away again at my wedding! The staff was incredible and brought to light my idea of having a "Graze Table" I love how it turned out. Not to mention the food was AMAZING and we got so many compliments! They also wrapped up all the left overs for us to take home which was such a nice touch! The staff checked in and made sure we had everything we needed all night. I cannot recommend Divine Catering enough for any event!! -
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Hannah Sent on 02/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional Service & Food
Rob and the whole Divine Catering Team were absolutely amazing. Not only are their prices very fair and reasonable (especially for how good the food is), but the staff is great. Rob was always quick to respond to our questions, was very flexible with our requests and went above and beyond to make sure we understood what we were paying for and what we would be getting. The catering team the day of was fabulous. Rachel and her team were updating us when necessary but weren't bugging us, the food was PHENOMENAL so much so that everyone commented about it and the team was just super nice in congratulating us. The bartending staff was quick, super nice and very hilarious and willing to joke around with us and our friends that created some amazing memories. I can't say enough good things about Divine Catering and would 100% recommend them to other couples. Thank you Divine Team!!! -
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Cindy Sent on 11/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent & Amazing to Work With
Divine Catering catered my daughter's wedding on November 15, 2018. This is my first child married, so the process of hiring the perfect caterer seemed overwhelming...especially since I live in California. Upon contacting Divine, we received an immediate response from Jane who was extremely flexible arranging a tasting while I was visiting the Portland area. After researching several caterers, the brides easily selected Divine Catering for their special day. We were impressed by the menu selection and packages offered, and of course Jane’s responsiveness. As the wedding approached, I learned that Jane was no longer with Divine (she left to pursue a dream ☺). I panicked since she was extremely responsive and helpful. Rob took over for Jane and he was exceptional. I swamped him with questions and last minute requests (primarily by email). He always responded that same day (usually within an hour) and his patience was so appreciated. The day of the wedding, the Divine Catering staff arrived on time and set-up beautifully. Each Divine staff member was extremely professional, courteous, and highly skilled. They met every expectation, and more. The food was amazing. The brides chose an endless antipasto appetizer, along with flatiron steak with horseradish dipping sauce, salmon with grilled peach and avocado salsa, mixed green salad with mango and avocado dressing, pesto pasta, and lemon butter asparagus. The guests raved about the food (and still talking about it) – it was fabulous! And we included cake service, which went off without a hitch. Cleanup was seamless and unintrusive. As worried as I was throughout this process, including other negative reviews (I have no idea what those were about unless it was another caterer), it couldn’t have been more perfect. Thank you again to Rob for being so accommodating and incredible. If you’re looking for amazing food, professional staff and a company that will make your event memorable, please call Rob at Divine Catering right away. -
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Carolyn Sent on 10/24/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flexible, Budget-friendly, and Tasty!
Divine Catering absolutely rocked our wedding earlier this month! We had trouble with a couple of other caters - one who canceled on us, and another that we were having to make too many compromises - and Rob and his team came through for us at the last minute and took care of every detail. We ended up getting the vegetarian family-style meal that we wanted and even our mostly-meat-eating friends and family are still raving about the food.
Divine’s menus were clearly laid out and it was really easy to find something that fit our budget. They were more than happy to switch out a couple things for us and Rob was great at making some recommendations.
The service on our wedding day was perfect. The servers were very accommodating and professional. Our centerpieces at each table were cakes, and I realized part way through dinner that I had forgotten to work out any details with the team as to how we wanted to do the cake cutting (Do I need to ask for cake service wear for each table? When is a good time to drop dessert plates for everyone? Does everyone need to keep their silverware?) and just as I was discussing this with my bridesmaid, a server came up to the table and told us she was on duty to help us with the cake and not to worry about anything! We felt very well taken care of.
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Amy Sent on 07/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Miranda was amazing from the first phone call to the clean up of the event.
She made the process easy and I trusted that she would arrive on time and provide everything she promised! My expectations were met and exceeded! I would use her again for other events! Many of my guests asked for her contact info because the food was DELISH! -
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User2197621 Sent on 06/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was the first time we've used a caterer, and it was an excellent experience, from the initial contact through the clean up. The appetizers and desserts were beautiful and delicious. This was a backyard event, and the food made it very special. The server stayed an extra hour and kept dishes flowing all afternoon. -
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Angelina Sent on 05/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flexible, dependable, fun, cool under pressure, smiles the whole time AND the most wonderful food we could have asked for. Every guest at my daughter's wedding has been raving about the quality of the food since the wedding.
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User1602769 Sent on 04/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hannah was great! So helpful and happy. Not one complaint. They made our wedding day so easy. Didn't have to worry about a thing! -
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Anja Sent on 01/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter was recently married on 23 December 13. We hired Divine Catering for an 80 person wedding after taste testing their food and service. First, let me say that a very close friend who is in food service went with me to the tasting and asked to see their kitchen. Rob, was extremely helpful and pleased to show us their kitchen area and recent inspection results. They were top notch! After meeting Rob, seeing the kitchen and tasting the food, we knew they would be the company to make our daughter's wedding wonderful and worry free. We purchased the silver package which included for them to cut the cake and bartend. It was wonderful and I didn't have to lift a finger. The icing on the cake....they gave us a military discount! Thank you again. Anja O'Neil -
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Matt Sent on 11/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Divine Catering has been a pleasure and I was really impressed with the service and food that they provided at my wedding.
Rob whom I worked with was professional, flexible and knowledgeable. Rob was great at helping us pick out some great food options for our wedding and of course they were willing to do vegan/vegetarian if we wanted, based on our dietary needs. Rob was very flexible with any changes that we had to the menu and worked with us to make it as personalized as possible.
One thing I thought they could do better is provide the customer with a comprehensive list of what they provide for each package such as glassware, servers etc. That way you know if there are other items you need to provide through rentals. We found ourselves asking a bunch of questions but ultimately Rob provided us with the right answer.
After working with Divine Catering, I have heard from many of my guests that they absolutely loved the food and were very happy with the Bar service and catering of appetizers. I couldn't be happier with the service, food and staff that Divine Catering provided and I thought the food was amazing too! You can't go wrong with Divine Catering and I think you should seriously consider them before you make a decision. -
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User1278213 Sent on 08/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough about Rob and Alisa! They are fantastic to work with, very prompt to respond to emails and of course the food is amazing! Be sure to order the bacon wrapped dates. They are DIVINE! -
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Sheyanne Sent on 09/17/20144.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Divine catering really exceeded my expectations with our wedding day food, and people commented on how delicious everything was. They were flexible and willing to accommodate special requests, and they hired a fantastic bartender for our event that really worked hard and maintained some rowdy guests in a professional manner (thank you for cutting off when necessary).
After contracting with Divine and paying a deposit, there was a shift in management...I was nervous at first because there was no warning that contact person would be different and details previously discussed were not all thoroughly documented (my fault for not getting everything in writing). I initiated contact with the new manager and set up a meeting, and plans came together well. Divine manager Hannah quickly adjusted in her role- she impressed me with her quick progression in the new position. By the time my wedding date was approaching, she was bringing her A game and representing Divine catering as professionally as the former manager Rob. I appreciated her very much, as well as the owner Alisa who stayed involved and aided in communication.
The night of our event, catering staff were present on time and attentive to the buffet area. The food was simply placed in chaffing dishes, not very decorative and not really any wow factor.
Wished I'd put labels on sauces/dressing. About 25 people no showed that had RSVP'd (so frustrating!) we had paid for food and bar fees for. We did get a few take out containers of food at the end of the night, but my MIL told me that the caterers left with large quantities of food in huge bowls. Wish we would have been spoken to about all of the left overs we had paid for. All in all I would recommend Divine Catering.
Also I think they could expand their profit possibilities if they offered some simple linen options at a competitive rate. I got all of my linens from Seattle because Portland rental companies were ridiculously priced for table linens. -
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Ilse Sent on 01/31/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Last Minute Caterer!
We were still looking for a caterer after sifting through the list our venue provided, all were great but were out of our budget! Luckily, our baker recommended Divine. I was impressed and very happy they had time to talk food and services! Cannot wait to have them at our wedding. -
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Mary Sent on 03/05/20154.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
We enjoyed the taste, the presentation and the follow through! -
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User1507952 Sent on 01/10/20144.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Divine catering was truly a pleasure to work with. Their professionalism was wonderful, Rob at Divine was always very animated and excited about what he does, which is definitely a nice surprise. The quality of food was very good and delicious, our guests kept coming up to us describing how great the food was. We would definitely recommend them! -
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Alexandra Sent on 08/30/20214.2 out of 5 rating4.2-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Delicious appetizers and dinner
Divine Catering catered our wedding and the food was so delicious! We got our appetizers, entrees, and sides through them and everything was outstanding! We also had them do our bar service and it made our day so much more stress free!
My only negative is that they were late to serve dinner which pushed the wedding day timeline back an hour, but I understand it was one of their busiest weekends of the year. -
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Alexe Sent on 11/16/20174.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
We were married back in July and had a great experience with Diving Catering. The coordinator that we worked with - Miranda - was very communicative and responsive, the food was delicious, and the staff at the wedding that night was friendly, lovely and made sure my husband and I stopped to actually eat food (we were encouraged to go back for seconds, haha!). Really our only hiccups came from a couple communications 'oops' moments on our part as well as our coordinator. Overall we are really happy that we chose Divine for our most special day! -
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Kelsey Sent on 06/10/20151.8 out of 5 rating1.8
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
We booked Divine over a year before our wedding and it was amazing how the communication was worse each time we were in contact. Every time it was somebody new and they even miscalculated the total amount and were asking for double what we were supposed to pay. We were also told that the company does not provide linens, so we went and bought our own. A week before the wedding we found out that they do in fact offer linens. We needed a few more for our tables so we had to rent them. Somehow they thought it would be appropriate to work that out the day before our wedding. I was contacted during the wedding rehearsal and then again at our rehearsal dinner, because they didn't understand the sizes I sent them. On the wedding day, the food was great and there were no complaints there. Then it comes time to make toasts and none of the glasses are poured at the time that we agreed on. Then we went to cut the cake and the only cake we (the bride and groom) received was the bite that we fed each other. Some of our guests didn't get any cake at all, not to mention we did not receive the top tier of our cake for our 1 year anniversary. Come to find out, the caterers left our ENTIRE sheet cake in the back refrigerator, so at the end of the night they sent it home with my maid of honor. So 2 pieces of our sheet cake was eaten. The whole bridal party had negative comments on the service from the catering company, but luckily the issues went unnoticed by out guests. Now it's almost 2 months after our wedding and we have received no communication from this company and no reimbursement for the sheet cake that they completely wasted. Every other vendor has emailed, asking for a review, but I haven't been asked for one by divine catering. I can only assume it's because they know exactly how they did on our wedding day. I can honestly say that I loved every bit of our wedding day, except for the mishaps that came from this company. -
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Katharine Sent on 10/10/20211 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do not hire
Save your time, sanity, and money and go with another caterer. After giving them a second chance: they showed up late to our wedding, the owner wouldn’t answer phone calls or texts (even from their own employees), when they did show up they didn’t even have everything asked for in our package, and in general completely threw off our day. The follow up next day was unprofessional and lacking in candor. I truly mean it when I say do not do business with them. If I could give less than 1 star I would. -
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Halle Sent on 09/25/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Terrible Experience
Working with this company has been such a headache and terrible experience the whole time. Not only with the most recent issues they have been dealing with - it has been impossible to communicate with them 6+ months leading up to my wedding. They don’t respond to anything (multiple emails, texts, calls), have no respect for their clients (obvious from the fact that they just didn’t show up to 7 people’s weddings with no warning or reply after taking their money). And they never had any apology or even recognition of their lack of communication. Luckily we heard they ghosted weddings the weekend before ours and decided to find someone new 5 days before our wedding since we hadn’t heard back from them on final payment for over a week. Such a stressful experience. I worked with so many amazing wedding vendors, including caterers who came through last minute for me when Divine didn’t after booking them over a year in advance. Stay away from them at all costs - wouldn’t wish this experience on anyone. -
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P. “A” Sent on 09/22/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
No call. No show.
No call. No-show. Zero stars. Do not recommend. -
Quality of service
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H.e. Sent on 09/21/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
BEYOND Unprofessional
BE ADVISED -- Rob Lester (who was AMAZING!) left the company in July, and apparently took all that “exceptional service” and “utmost care and respect” they boast of with him.
His replacement, Joey Parchen, seems to have made short work of running Divine's entire catering practice into the ground. It took numerous times of trying to reach someone at all, then after finally speaking with him, we had to continually chase him down to try to confirm details for our approaching wedding. He never returned phone calls or emails and never followed through on anything he said he would, including getting us a credit we were owed.
We ultimately had to cancel our event due to COVID concerns, and have now spent MONTHS trying to get the matter resolved. The one person I finally heard from told me that they'd had no idea how badly Joey was handling clients and that Divine was in "damage-control mode" -- but then she failed to get back to us when she said she would too. After finally being promised a refund by the owner, Alisa (which was never processed), they are completely ghosting us.
We’ve never experience such unconscionably heartless and rude behavior – and to think this is from people in a profession designed to nurture, care and help people make great memories is mind-blowing. DO NOT RECOMMEND! -
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Kelly Sent on 08/19/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
No show to 7 weddings
One of my best friends daughter got married Saturday 8/14….No shows are unacceptable!!! You didn’t call, you didn’t text, you didn’t respond. All 180 guests WAITING. A day that can’t re-done even if it’s refunded. There is no excuse whatsoever to not call or text the client even it’s HARD. You don’t deserve to be part of anyone’s special day or in business…
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Joell Sent on 08/16/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Unprofessional
My daughter got married August 14th and Devine Catering never showed up, no text, phone call or email to tell us they weren’t coming. We had 180 people with absolutely no food. We have learned there were 7 wedding that they didn’t show up for over the weekends. They ghosted us all. We prepaid and had a written contract with them. My daughter went with them, because if the great reviews on this website.
The picture below is what my daughters buffet table looked like thanks to Devine Catering. -
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Emily Sent on 08/16/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Extremely Unprofessional
I will never recommend Divine Catering to any of my clients. This company not only no-showed at the wedding I was in attendance to, but also SIX other weddings that same weekend. The food was paid in full in advance and the company was relatively responsive up to the very day of the wedding. Not only did the Bride herself have to scramble to figure out food for over 100 people literally minutes after saying 'I do', but this company was also supposed to bring water, dishes, utensils, etc. It was an outdoor wedding in 100 degree heat with no water because this company decided not to show up. I get it, life happens, but as a business you need to have a standard of professionalism to your clients, which Divine Catering does not have or care to have as indicated by their continued lack of communication or remorse. -
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Amanda Sent on 08/16/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Avoid this company
AVOID THIS COMPANY AT ALL COSTS. Was supposed to cater my best friends wedding 8/14 and did a complete no show. No voicemail. No email. NOTHING. Tried calling no answer. Continued to try calling and then went straight to voicemail as if they conveniently turned their phone off. 180 people at this wedding and no show. Completely unacceptable. Messaged them on Facebook and they said they had to cancel 7 weddings over the last 3 days due to a Covid outbreak. Okay so you had 3 days to make a cancellation AND refund but you didn’t? Then their response was the owner was in the hospital and ALL 10 employees were out of the office. So none of the employees had access to a computer to email or a phone to call and cancel? Something does not add up here. They had a post on Facebook about a break in the night before the wedding with a bunch of comments about the no show and they deleted the post. That enough shows how much in the wrong they are. I wouldn’t be surprised if they lose their business license. Unbelievable -
Quality of service
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