Dimitra's Bridal Chicago Reviews

42 | Chicago, IL
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42 Reviews for Dimitra's Bridal Chicago

Recommended by 92%

42
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4.6 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.6
  • Flexibility 4.6
  • Value 4.4
  • Average response time 4.7
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  • Justyna

    Justyna · Married on 04/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    First of all, I would like to thank Maria for helping me find the PERFECT wedding dress! Honestly, I couldn't have done it without her. Planning a wedding in such a short period of time was challenging and stressful to begin with, but Maria worked with me every step of the way making sure I look amazing for my special day! She went above and beyond not only helping me find a beautiful wedding dress but a veil, jewelry, and shoes as well! Maria was always available to meet with me and answer all of my questions. Dimitra's Bridal has the best designers, and the staff is very professional and courteous.

    Sent on 08/15/2017
  • B

    B · Married on 07/16/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Dimitra's is the best! I'm not sure I chose to go there but I'm glad that when I was doing my research on where to go to find my dress for one of the biggest days of my life Dimitra's popped up. It's small, intimate, one-on-one customer service while giving you the upscale feel that you'd want when choosing a dress for your wedding day. The selection is, simply, gorgeous. You won't just find any designer at Dimitra's. You'll find the best.
    Tina picked my dress and gosh did she pick right. When the veil was placed on my head - I cried! It was the dress.
    Their customer service is incomparable! They worked around my schedule as I had to fly back to my hometown Chicago for fittings (I currently live in Maryland). Any questions I had were promptly answered via e-mail. Even after the wedding when I needed advice on where to get my dress cleaned and preserved, Dimitra's had the answer.
    It was a pleasure! I felt welcomed. My family felt welcome. And everyone, and I do mean everyone, was a pleasure to work with. THANK YOU ALL!

    Sent on 11/06/2016
  • P

    Patricia · Married on 07/10/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What an amazing experience with Tina and all of her staff! From the moment I stepped foot into the salon I knew I would find the dress of my dreams....and that I did! The whole process was beyond what I could have expected. I consider everyone at Dimitra's family now.

    Sent on 11/21/2016
  • M

    Melissa · Married on 10/03/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff was great! I found my Pronovias dress there and they were willing to help me on all my needs. My dress got there on time as well as my veil and valero. They always honor your appointment. & they don't stress you out. Stress is definitely something you don't need once you found your dress. I thank all the staff for making my wedding shopping a breeze.

    Sent on 11/09/2015
  • G

    Galen · Married on 08/16/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was very happy with my experience at Dimitra's. i was planning a semi-traditional wedding and had already been to many smaller boutiques that carries less traditional dresses. I thought Dimitra's would be out of my price range, but I decided to try it anyway. It was early March, and my wedding was in mid August—in other words, everyone balked at how late I was shopping. I went to Dimitra's looking for something lacy but not ballgowny. I tried on a number of options, but nothing was working. Then I saw a woman in a full-on ballgown, and I though, "ah, well I should probably try on one..." I did, and it was great—and in my price range. They put it aside for me while my friend and I got lunch and walked around to decide (warning me all the while that I had to decide *right away* because it was so late in the game). I got the dress and a lace bolero to go over it.

    My wedding was in New York, and they shipped the dress and bolero to me with no issues. I was happy with how they communicated the options for shipping versus picking up (there are some tax and fee differences). I opted not to get the dress tailored in New York, but I got a quote from Dimitra's and it was around the same as what I ended up paying.

    The last thing to mention is that while I ended up with a traditional dress, my friend and I were not traditional customers. We had unshaved armpits and legs, were loud and goofy, and cringed at traditional wedding language. The salespeople did not make me feel uncomfortable and worked with us as we were.

    Sent on 12/07/2015
  • A

    Aldina · Married on 11/22/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I bought my Stephen Yearick wedding dress from Dimitra's Bridal. It was a beautiful dress and arrived when they said it would. The staff and owner are great people to work with!

    Sent on 12/21/2014
  • D

    Diana · Married on 11/15/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I could not be happier with the dress I recently purchased through Dimitra's. I had the most wonderful experience with the consultant working with me, Marsha. She was incredibly sweet and helpful. I felt so lucky to have worked with her, we just didn't want to leave to go to our next appointment. The salon is nicely decorated, clean and well lit. Great mirrors for multiple brides. Really a salon that makes you feel bridal and excited to buy a dress! I have already told my engaged sister that she must go and work with Marsha at Dimitra's and I would tell you all the same!

    Sent on 05/29/2014
  • User4232705 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I love my dress! The ladies at dimitra's made me feel relaxed and no fuss, which helped in the overall decision process when we went dress shopping. Thank you!

    Sent on 07/08/2014
  • L

    Laura · Married on 05/04/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I highly recommend Dimitras! They have a great variety of dresses and price points, as well as tons of accessories, veils, etc. Also, I cannot recommend Tina enough. She is incredibly warm and really makes you feel comfortable trying on dresses. She is incredibly knowledgeable and helpful. I am very satisfied with my experience at Dimitras.

    Sent on 01/22/2013
  • Julie

    Julie · Married on 07/01/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I found the dress of my dreams here. It was within my budget and it came in when they said it would. We didn't use them for alterations because we found a less expensive alternative, but they did a great job with all of the services that they provided us.

    Sent on 07/20/2012
  • S

    Briel · Married on 06/17/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I love Dimitra's. I saw my dream wedding dress in a picture online from an Ines DiSanto runway show and didn't know how I was going to get it since it wasn't going to be mass produced for commercial stores. I called Dimitra's and they found the dress, had it sent to me (the one from the actual runway show), and ordered it for me. The women who work at Dimitra's are knowledgeable and sweet and the tailors are absolute miracle workers. My silk dress had a train composed of layers and layers of fabric and they worked to create an amazingly delicate bustle and hemmed it perfectly. I was not a dream customer, as I have a condition in which I faint after standing still for 20 minutes or more. Everyone at the store worked around my time constraints and were so kind and sweet to me. The dress was ready exactly when they said it would be and it was steamed and perfect. The dress was definitely a one-of-a kind gown and without Dimitra's, I'm not sure I could have gotten it. They did everything to make sure I was happy and looked beautiful. I would highly recommend Dimitra's not only for the dresses they have in the store (to be honest, I didn't really look at them but from what I glanced at, they looked pretty), but for having the ability to track down a dress you see online and get it for you. Thank you, Dimitra's!

    Sent on 09/26/2012
  • K

    Meghan · Married on 12/03/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My dress was an Enzoani Casablanca dress, which I bought at Dimitra's. Their service is fantastic. I worked with Alicia and thought she was really wonderful. Despite what you might think, they actually have a good selection of dresses that are less than $2k, and while their alterations are expensive, I do think it's worth it because their seamstress is an expert (she came up with an idea to add extra boning below the bodice of my dress and it was the perfect idea). It was always a pleasure to visit their shop, and I'd recommend it to anyone. My sister also got her dress there!

    Sent on 12/19/2011
  • Beth

    Beth · Married on 07/09/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Loved Dimitra's! I tried on only one dress at this store, but they were very patient as I came back two more times before deciding to buy it. (I was between this and another dress elsewhere.) Each time I came in for a fitting, they were patient and helpful as I tried on my veil, jewelry, etc. with the dress. Agnes in alterations did a magnificent job tailoring the dress just how it was supposed to fit. The alterations were all-inclusive, but they were expensive! That is the only downside at all, but the alterations are probably comparable to any other bridal shop in the Gold Coast. I loved my dress and loved working with all the ladies in the shop.

    Sent on 08/03/2011
  • J

    Jenny · Married on 06/18/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Dimitra's Bridal delivered the spectacular wedding dress I was hoping for. It was a customized Ines DiSanto gown. The experienced staff was able to help me create a beautiful dress. From ordering to alterations, they did a fantastic job keeping me updated and informed of the progress. And all promised delivery dates were met.

    Not only did I find my dress at Dimitra's, my mom and sister also found dresses. Dimitra's has a wonderful selection of mother-of-bride gowns. My mom looked stunning in her gown as did my sister in her maid-of-honor dress.

    Fantastic staff, amazing gowns, outstanding results.

    Sent on 07/29/2011
  • L

    leslie · Married on 01/08/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had an amazing experience at Dimitra's Bridal, thanks to the manager, Anna. She gave me a personal experience start to finish... she was supportive, patient and detail-oriented! I chose a beautiful Enzoani dress that was absolutely perfect for our day! I couldn't be happier!

    Sent on 02/08/2011
  • K

    Katrina · Married on 09/11/2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I made the initial appointment at Dimitra's because I was interested in the Enzoani and Blue by Enzoani bridal lines (both of which they carry). I asked about specific styles and they pulled 4 or 5 dresses for me. When none of these worked the way I had hoped - they brought my mom and I back into the dress closet and let us go wild. I think I tried on maybe 15 dresses in total? One of the best parts of my visit was that there was no sales pressure at all. They stayed within my budget (up to 3k) on all dresses they pulled and offered great advice without ever making me feel like I was under any pressure to buy from them.

    My Mom really liked one of the dresses there but I wasn't so sure about it. So we left to look at another shop - Marcia gave me her card and said they hoped to see me again - but again just very nice with no pressure. So we tried on about 20 dresses at the next place but none of them were great. Mom unexpectedly decided she wanted to see me in the dress she liked at Dimitra's one more time before she flew home that afternoon. So at about 12:30pm that day I called Dimitra's and explained the situation - to my surprise they said we could come right over and it was no problem.

    So back we went and I tried the dress on a 2nd time. We both liked it for the most part but it has a beaded belt that sits at a low/dropped waist. They called the designer for me and got them to agree to raise the beaded belt to my natural waist for a nominal fee. I tried on veils, Mom cried and the ladies at the salon were very sweet.

    The customer service here throughout my entire experience was excellent. The ladies let me come in multiple times to try on accessories with the dress, they extended appointments so that when my mom's flight got in late she could make my final fitting, anything to help me out they were ready and willing to do. In the end the dress was perfect and I felt beautiful. I would recommend this shop to everyone!

    Sent on 09/28/2010
  • V

    Vivian · Married on 07/17/2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Dmitra's was awesome. I thought it would be too expensive since it's located on Rush, but they carry a wide variety of price points. I found the perfect dress with the help of Marcia. They often have trunk sales so keep an eye out for those. I really loved the Pronovias and San Patrick lines. Thanks Dmitra's!

    Sent on 08/03/2010
  • P

    Bianca · Married on 09/26/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Prior to my visit to Dimitras, I thought that I I found "the dress" but I wanted to go to Dimitras before making my final decision. When I made my appointment, they asked me about my budget and asked me to bring in photos of dresses that I liked. This was fantastic because when I walked in for my appointment, I didn't have to have the awkward conversation about budget - I just handed over the pictures and within 5 minutes the dressing room was filled with 7 or 8 dresses. I didn't fit in all of the sample dresses, but the people at the salon made me feel totally comfortable and were able to pin the dress on me in a way that I'd get an idea of what they would look like. One of the dresses I tried on was nice and I decided to bring my maid of honor back to see it before making a final decision.

    The next time I went to Dimitras (about a week later), not only did I try on the dress that I liked, but they brought out several different dresses that they thought would look good on me - one of which was different than I ever thought I'd want. I put it on, looked in the mirror and could not believe how amazing I looked. Dimitras was the only place that I went to that paid attention to my body and style and weren't afraid to make suggestions. I knew that it was THE dress and I placed my order. Even better - the dress was on the lower end of my budget! When I expressed concern that I might be tugging on the top of the dress all night, they suggested adding removable cap sleeves that look amazing. They are by far the nicest people I met throughout the bridal dress search. I highly recommend visiting Dimitras!

    Sent on 11/16/2009
  • N

    Natalie · Married on 05/30/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Dimitra's was great! Everyone was so nice and despite its Gold Coast location, they were understanding that everyone has a budget. They very happily helped me find dresses that met my budget and I found the one. They're style is more European and every time I went in, the dresses on display were stunning. They were also very accommodating and had no problem with me stopping by when my mother in law was in town and wanted to see it. Very friendly people!

    Sent on 06/16/2009
  • A

    Amy · Married on 05/09/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    LOVED my dress and the service provided at Dimitra's. I went down 2-3 sizes between buying my dress and going in for alterations and my dress had a very intricate lace pattern design and train. They altered it to fit PERFECTLY in record time and altered the train to be just the lace pattern without the lining which looked amazing! They were also just always a lot of fun and so helpful when I went in for fittings. Highly recommend!

    Sent on 06/07/2009
  • K

    Kristin · Married on 09/06/2008

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The ladies at Dimitra's bridal are wonderful. This family-owned bridal salon does a fantastic job of making you feel comfortable and letting you experience wedding dress shopping the way it should be - fun!

    Ismini and all of the girls were so patient throughout the entire process, even going so far as to contact a designer directly for a veil due to a last minute change the week before my wedding. It was there in only a few days.

    I went to many different bridal salons and couldn't have been happier with the dress that I ended up with. Their tailoring was flawless - the dress fit perfectly! And ultimately, the most important thing about making a dress standout, is whether or not you have a perfect fit.

    Sent on 12/03/2008
  • S

    Shannon · Married on 06/28/2008

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Fabulous!!!!!!!! This is the experience every bride should have when shopping for a wedding dress. They treat you like a queen whether you are spending 1 or 10,000 dollars in their store. Everyone is so nice and excited for you. Words can't describe what a great experience I had there.

    Sent on 08/14/2008
  • L

    Lauren · Married on 06/10/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had an amazing experience with Dimitra's Bridal Couture. When I first visited, my consultant actually listened to what I was looking for and incorporated my feedback into the dresses she was pulling. She soon had identified the perfect dress for me! My dress required significant alterations and my consultant was present at each appointment to advocate for my wishes and give advice when needed. I loved my experience at Dimitra's!

    Sent on 07/18/2017
  • J

    Jennifer · Married on 05/02/2015

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Dimitra's Bridal was my last stop in a whirlwind weekend of dress shopping with my mom, matron of honor and soon to be mother-in-law. While I visited all the normal gold coast dress places, I hadn't really found MY dress. Needless to say, I went into Dimitra's feeling deflated. Mendy did everything she could to make sure I was going to find my dress there and in the end I DID. She put me in a beautiful lace gown that I loved but she noticed it was missing something and went away to get something. She came back with a beautiful bolero to put over it and BAM I had found my dress! It was the most amazing feeling and I only have Mendy to thank for it. She really took her time to listen to what I was looking for and making it happen. They were incredibly helpful in working with me on shipping it to where I currently live now and everyone was so lovely whenever I went for my fittings. I would definitely recommend them to any bride!

    Sent on 04/16/2015
  • K

    Krystal · Married on 06/23/2013

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    EXCELLENT bridal boutique. From the start the staff were attentive, detailed and patient. I knew the dress I wanted and they had it ready along with a few others similar in style. They assisted with styling and dressing each dress. I also used Dimitras for alterations and they were AMAZING! The owner was present during several visits and clearing the family is dedicated to their work. They want to make every bride shine! The owner is Greek and since my Greek grandmother could not be with us, my mother and I told everyone NeNe guided us to the right spot- PERFECTION!

    Sent on 04/24/2014