Diane's Bridal Boutique Reviews

Reviews

• Valerie Sent on 10/17/2018
  5 out of 5 rating

  5.0
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  I said yes!

  I had gone to the big name store for my wedding dress and was completely disappointed. I went to Diane's not expecting much and I was so happy that completely wrong. Nicky is an expert! she knows how to find and fit the right dress for you. She was another key that made our day perfect. Another plus were they have someone that comes in to do they alterations - outside vendor but she is great.

  I had gone to the big name store for my wedding dress and was completely disappointed. I went to Diane's not expecting much and I was so happy that completely wrong. Nicky is an expert! she knows how to find and fit the right dress for you. She was another key that made our day perfect. Another plus were they have someone that comes in to do they alterations - outside vendor but she is great.
• Bette Sent on 11/17/2017
  5 out of 5 rating

  5.0
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  Nikki and all of her staff are amazing!!! They are very thoughtful and caring and really want to make a bride feel special and unique!!! They have awesome customer service and that’s exactly what you want when you’re looking for the dress of your dreams!!!
  
  I went to another bridal shop down the street called S*****‘s!!! Their staff is rude and disrespectful and do not care about the customer at all!!! When I walked in they took one look at me and you could tell that because I wasn’t the pageant girl type (tall and skinny) they didn’t want to help me!!! I told them I was looking for dress for my 20th anniversary!!! But, because I wasn’t there stereo type customer they didn’t even bother to help me!!! I told them the dress I was looking for and they said the dress has been discontinued and that I was better off shopping for it online and they really couldn’t help me!!! They didn’t even try to show me anything else and had the attitude that I couldn’t afford the dresses in their shop anyway!!! Whatever, you really have no idea the customer you just lost!!! After feeling defeated at S*****‘s!!! I left and found this amazing little bridal shop call Diane’s and I’m so glad I did!!!
  
  I never thought I would find the perfect dress for my 20th anniversary!!! The dress I got is completely different than what I was looking for!!! However, Nikki really listened to everything I was saying and thought completely outside of the box and because of that I found the perfect dress!!! She knows how to do her job so well that she was able to find me the perfect dress and it was the first one she picked out!!!
  
  The dresses are all reasonably priced and they are able to do all alterations in house!!! It is so nice to be able to find such an amazing bridal shop that still have that small town feel!!! I couldn’t ask for a better experience!!! You guys are absolutely hands-down the best bridal shop in the DFW area!!! Again, thank you Nikki and staff you guys are awesome!!!

  Nikki and all of her staff are amazing!!! They are very thoughtful and caring and really want to make a bride feel special and unique!!! They have awesome customer service and that’s exactly what you want when you’re looking for the dress of your dreams!!!
  
  I went to another bridal shop down the street called S*****‘s!!! Their staff is rude and disrespectful and do not care about the customer at all!!! When I walked in they took one look at me and you could tell that because I wasn’t the pageant girl type (tall and skinny) they didn’t want to help me!!! I told them I was looking for dress for my 20th anniversary!!! But, because I wasn’t there stereo type customer they didn’t even bother to help me!!! I told them the dress I was looking for and they said the dress has been discontinued and that I was better off shopping for it online and they really couldn’t help me!!! They didn’t even try to show me anything else and had the attitude that I couldn’t afford the dresses in their shop anyway!!! Whatever, you really have no idea the customer you just lost!!! After feeling defeated at S*****‘s!!! I left and found this amazing little bridal shop call Diane’s and I’m so glad I did!!!
  
  I never thought I would find the perfect dress for my 20th anniversary!!! The dress I got is completely different than what I was looking for!!! However, Nikki really listened to everything I was saying and thought completely outside of the box and because of that I found the perfect dress!!! She knows how to do her job so well that she was able to find me the perfect dress and it was the first one she picked out!!!
  
  The dresses are all reasonably priced and they are able to do all alterations in house!!! It is so nice to be able to find such an amazing bridal shop that still have that small town feel!!! I couldn’t ask for a better experience!!! You guys are absolutely hands-down the best bridal shop in the DFW area!!! Again, thank you Nikki and staff you guys are awesome!!!
• Faith Sent on 01/24/2017
  5 out of 5 rating

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  I bought my wedding dress online from Nickitta and was very pleased with the whole process. Nickitta worked well with my short time line, quickly responding to any queries and getting the dress shipped within one business day for me.
  The dress came to me in excellent condition! I am very excited to wear it on my special day!

  I bought my wedding dress online from Nickitta and was very pleased with the whole process. Nickitta worked well with my short time line, quickly responding to any queries and getting the dress shipped within one business day for me.
  The dress came to me in excellent condition! I am very excited to wear it on my special day!
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• 
  User2918963 Sent on 12/20/2016
  5 out of 5 rating

  5.0
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  I had the best experience dress shopping here and found the dress of my dreams for a very reasonable price. Felt like a princess while shopping and looked like a princess the day of my wedding!

  I had the best experience dress shopping here and found the dress of my dreams for a very reasonable price. Felt like a princess while shopping and looked like a princess the day of my wedding!
• 
  User2513251 Sent on 01/21/2016
  5 out of 5 rating

  5.0
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  We found my perfect dress at Diane's. I went in with a totally different style in mind and couldn't get comfortable with the style I had picked. I tried a third dress on that was different that she brought to try on - and it was the one! It was so easy and comfortable in there. I'm so glad I found the dress I found at Diane's.

  We found my perfect dress at Diane's. I went in with a totally different style in mind and couldn't get comfortable with the style I had picked. I tried a third dress on that was different that she brought to try on - and it was the one! It was so easy and comfortable in there. I'm so glad I found the dress I found at Diane's.
• Maria Sent on 12/31/2013
  5 out of 5 rating

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  Great service, fast correspondence, easy transaction and a pleasure to deal with from start to finish.
  Many thanks from Australia.

  Great service, fast correspondence, easy transaction and a pleasure to deal with from start to finish.
  Many thanks from Australia.
• Nickitta Sent on 10/05/2013
  5 out of 5 rating

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  I brought my dress from this boutique and my bridesmaids dresses. Great customer service and I love that they made me feel very special. I had my own one on one private bridal appointment. I would recommend this boutique to anyone who is looking for a dress. They have reasonable prices on there dresses and accessories!

  I brought my dress from this boutique and my bridesmaids dresses. Great customer service and I love that they made me feel very special. I had my own one on one private bridal appointment. I would recommend this boutique to anyone who is looking for a dress. They have reasonable prices on there dresses and accessories!
• Jillian Sent on 07/04/2018
  4.9 out of 5 rating

  4.9
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    4.5 out of 5 rating
    4.5
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  I am so happy I went to Diane’s Bridal. I am IN LOVE with my dress and she was so attentive to what I said I wanted and was so willing to let me try on my dress three different times to make sure that it was the one.

  I am so happy I went to Diane’s Bridal. I am IN LOVE with my dress and she was so attentive to what I said I wanted and was so willing to let me try on my dress three different times to make sure that it was the one.
• 
  User2924687 Sent on 12/24/2016
  4.8 out of 5 rating

  4.8
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    4.5 out of 5 rating
    4.5

  Straightforward, helped me find a dress I loved in my budget and fulfilled all obligations on time. Recommended an excellent tailor and added on a veil when I requested later. Nicki is great!

  Straightforward, helped me find a dress I loved in my budget and fulfilled all obligations on time. Recommended an excellent tailor and added on a veil when I requested later. Nicki is great!
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  User1489325 Sent on 12/30/2013
  4.5 out of 5 rating

  4.5
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    4.5 out of 5 rating
    4.5

  Nicky was extremely helpdul and responsive to all my concerns and questions. I would recommend them!

  Nicky was extremely helpdul and responsive to all my concerns and questions. I would recommend them!
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  User1601987 Sent on 04/29/2014
  4.3 out of 5 rating

  4.3
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  Great customer service and nice selection of dresses in many price ranges. I love that they are by appointment only because we were able to get that one on one attention and not have to share our consultant with another bridal party.

  Great customer service and nice selection of dresses in many price ranges. I love that they are by appointment only because we were able to get that one on one attention and not have to share our consultant with another bridal party.