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Diamonds and Pearls Events Reviews

Diamonds and Pearls Events

Diamonds and Pearls Events

Jacksonville, FL
4.7 out of 5 rating, 17 Reviews
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Reviews

4.7 out of 5 rating
4.7 out of 5 rating
17 Reviews
93% recommend it
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    Daniel G. Sent on 03/03/2020
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    Fantastic Family Business!

    We hired Morgan and Chris right off the bat after our first initial phone conversation due to their energy and happy demeanor. They offered a fair price and worked with us every step of the way and always exuded confidence and excitement! We really couldn't have asked for a better team. On the day of our wedding, they made us feel like guests at our own wedding and ensured it was effortless and without a single hiccup. You can't go wrong with this team, we wish them and their family all the happiness.
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    Jessica Z. Sent on 02/24/2020
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    Above and Beyond

    Morgan & Chris went above and beyond throughout the entire wedding planning process. Our wedding day was perfect! Thank you Diamonds and Pearls Events for helping me have my dream wedding.
  • Lisa
    Lisa M. Sent on 07/13/2019
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    My life savers

    Planning a wedding from 2000 miles away in a city you’ve only visited once would have been impossible for me without Chris and Morgan. They helped us plan every single detail from venue on down. They rolled with all of the changes that inevitably came along and helped us adapt our event to meet our expectations. It ended up being perfect. On the day of the wedding I was able to relax and have a blast rather than worry about details. I felt like it was a party that someone else planned and I got to show up and party. During the wedding they made sure I stayed fed and comfortable. It was a perfect experience!!

    Diamonds and Pearls Events's reply:

    Lisa,
    Thank you so much for your review! It was wonderful working with you and Joe on your destination wedding. We were honored to help you with everything from selecting the venue, your vendors and the tiny little details. It was fun to see it all come together, especially when planning from far away! We wish you all the best in the future, and know you have a lifetime of love to celebrate.
    -Morgan and Chris
  • illustration stars

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  • S
    Sonya P. Sent on 07/06/2019
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    Attentive and quick to respond

    If you are loking for a team of professionals to handle your wedding, I recommend Diamonds and Pearls! Morgan and her team provided me with amazing service and a reliable network of resources. I could never have done it by myself.

    Diamonds and Pearls Events's reply:

    Sonya,
    Thank you for your review! You were a beautiful bride, and a pleasure to work with! Thank you for the opportunity. We wish you and Jason all the happiness in the world for years to come. Cheers to you both!
  • Kassie
    Kassie Sent on 01/09/2019
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    Reliable, creative, and a great team!

    Chris and Morgan went above and beyond to make our day so so special. They were so attentive the entire planning period and always made themselves available for all of our questions and concerns. They are such a sweet family and we loved getting to know them throughout this entire process. We are forever grateful for them and all that they did to make our visions a reality! We would hire them again and again!! Thank ya'll so much for all you did for us.
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    Kelly Sent on 05/30/2019
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    Simply the best!

    Chris and Morgan were awesome! I could not imagine our special day without them. They had everything organized and if anything did go wrong we didn't know it. Hiring a day of coordinator was the best decision we made and well worth it. They made sure all the little details that I didn't think about were addressed before the big day. They also helped me find vendors that were reputable and affordable. If you have been debating on hiring a day of coordinator, just do it! You won't regret it
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    Margie A. Sent on 07/02/2018
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    Morgan was a wonderful wedding planner. In the midst of our wedding planning, her husband, Chris, became her business partner, and together, they provided a seamless team from beginning to end. We appreciated all of their attention to detail, from each vendor, each with a long list, and when the beautiful day came, even our guests commented about how caring and thoughtful they were, and how well attended each of them felt by the team of Morgan and Chris. We highly recommend them, and would be happy to speak further about them if they wish.

    Diamonds and Pearls Events's reply:

    Hi Margie and Barry!
    We were so honored to work with you both on your special and gorgeous wedding day!! We thank you so much for your kind words, and hope that we can be there for you in the future if you should ever need any sort of planning, and/or design help for another event in your future. We wish you many years of happiness together! Your love story is truly touching and inspiring. Thank you for sharing it with us, and again for allowing us to work with you in creating your one-of-a-kind, beautiful wedding. Blessings and blessings to you both!
    All the best,
    Morgan and Chris Munson
    Diamonds and Pearls Events
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    Nathan Sent on 04/30/2018
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    Morgan at Diamonds and Pearls events absolutely on top of her game. She is super easy to work with and has an in-depth understanding of what is needed for any type of event. If you are planning any event specifically a wedding you would be doing yourself a favor by hiring this company. Her expertise is unparralled, her professionalism is unmatched, her people skills are honed to perfection which makes working with her smooth and a joy.

    Diamonds and Pearls Events's reply:

    Thank you for taking the time to write a review. We appreciate all of your kind words and most certainly look forward to working with you in the very near future.

    By the way, your food was simply amazing!!

    Morgan and Chris Munson
    Diamonds and Pearls Events
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    Anne Sent on 07/20/2018
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    Every bit of our experience with Morgan was wonderful! The day of the wedding I didn’t have to worry about anything. They totally worked their tails off! Thanks for these great memories!

    Diamonds and Pearls Events's reply:

    Hi Anne!
    I am so happy and thrilled to know that you enjoyed your experience with Diamonds and Pearls Events. Sarah's wedding was nothing less than stunning, and we felt honored to be a part of the big day! Thank you for your kind words, and let us know if we should ever start thinking of a baby shower!! Ha!
    Hugs and love,
    Morgan and Chris Munson
    DiamondsandPearlsEvents.com
    904-412-4981
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    Noelle Sent on 03/06/2017
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    Diamonds and pearls is coordinating my March 18 wedding. They are attentive to my needs, super fast on responses to emails and texts. They understand that it's my wedding and my dream and they compliment that, not try to force their dreams and ideas on my wedding. So far, I'm extremely impressed with their services and will recommend them to any bride looking! ??

    Diamonds and Pearls Events's reply:

    Thank you, Noelle. You have been refreshing to work with, and we can't wait to help give you the wedding of YOUR dreams!
    Best,
    Morgan
    Founder/Lead Coordinator
    Diamonds and Pearls Events
    DiamondsandPearlsEvents.com
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    Patricia Sent on 01/04/2018
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    Morgan was worth every penny! I have been in upper retail management for over 25 years so I’m a tough person to deal with when it come to expections and wanting everything to go perfect, and she exceeded my expectations! We worked together for about 9 months on my 40th vow renewal and it was everything I wanted, she listen to my vision and understood exactly what I was asking for! I highly recommend her for any event.

    Diamonds and Pearls Events's reply:

    Patricia, your vow renewal was so beautiful. I was honored to help you plan this very special event. You and Ralph are an inspiration, and such a lovely couple!! 40 years is beyond amazing, and you both deserved the celebration we planned together. I thank you for your sweet words, and I hope my husband and I can have a similar celebration when we hit that important milestone. Thank you for giving me the privilege of getting to know you, and to work with you. I wish you many, many more happy years together in the future!
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    Hannah Sent on 01/02/2018
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    Morgan was absolutely amazing ! We wanted to hire her from the moment we spoke to her on the phone ! She is one of the sweetest people I know! Very attention to detail which was very important to us. She was always available via text or call if I had a question & was very helpful in finding us some of the best vendors ! She is truly a special person and you won’t regret working with her ! 10/10 preformance ! Thank you Morgan !

    Diamonds and Pearls Events's reply:

    It was my great honor to work with you and Lee. Your wedding was so beautiful, unique and I ended up gaining two friends! Thank you for your kindness and for allowing me to help bring your vision to life! I wish you all the very best for all the years to come!
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    Shavonne Sent on 03/12/2017
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    I was about to give up on wedding planning and just elope until I came across Morgan she has literally put all of my wedding stress to rest and is very phenomenal service very responsive very helpful and very caring I would recommend her to anybody and her husband as well they make a great duet !

    Diamonds and Pearls Events's reply:

    Shavonne,
    You are such a gift, I don't think you know how much you and your family has meant to me. Thank you for trusting me, and I know it's going to be amazing!! You have the most beautiful heart, and I won't ever forget that!
    Best,
    Morgan (and Chris too!)
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    Diana Sent on 03/12/2017
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    I cannot say enough about the quality of service, professionalism, caring attitude, and overall willingness to go the extra mile that I have experienced while working with Morgan. She has taken my vision -- and then some-- and has created my dream wedding.

    Diamonds and Pearls Events's reply:

    While I am not sure which of my Brides or Grooms this is coming from, I am surely thankful, and I do hope to keep giving you the service that you have come to expect from me. Thank you! If you would like to identify yourself, even privately, I would be most appreciative!
    Best,
    Morgan
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    Daylyn Sent on 06/07/2017
    4.7 out of 5 rating
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    I can't imagine my wedding day without Morgan. She is such a great help! She did her job very well on the rehearsal and rehearsal dinner invites! On my wedding day we were late in the ceremony but she did a great job on technical issues. She did a fantastic job on erasing my fears and worries. And of course her husband Chris was a good DJ. He's got a great voice, he might not have that DJ vibe, but he is cool and awesome!
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    Lalita R. Sent on 02/12/2020
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    Not what we hoped for

    Morgan and her husband are very nice people, unfortunately they were not the wedding planners we had hoped for. To summarize, our wedding was a ~350 guest traditional Indian wedding. The day of our wedding we hoped that we could give our family a break and have our coordinators take charge of things, that didn't happen. A timeline was put together but was not executed (e.g. I was rounding up my family during the reception for our entrance, during my husband's entrance the DJ was running behind and the coordinator said "I emailed them the timeline"). Due to personal reasons, Morgan was unable to be there on the actual wedding day. She was the only one with experience with a large Indian wedding. Chris and another new intern (who never had experience with weddings, let alone an Indian wedding) were there but other vendors and family members rarely recall them doing things. I will not discredit the things they did help us with (vendors for tables/chairs, alcohol counts) but the things they did not do overshadow the things they did do. Fortunately, there were no big hiccups. I wish this team well and I hope they can take the feedback my husband and I have emailed them and improve their services.
  • Brandee
    Brandee C. Sent on 05/04/2020
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    Big Talkers, Under-performers

    At our first meeting, Chris and Morgan made me feel like they’d have it all under control and that they’d go above and beyond for my wedding, but that wasn’t the case. They did most of the things they said would, but me, my husband and our families felt like it was subpar. They were hired after I’d already picked out my venues and photographer, so they only had to help with smaller details and finding vendors. This may be long, but it’s detailed to give you the full picture.

    They were optimistic and always made it seem like they could give me anything I asked for, but didn’t deliver. They did email us vendor & pricing info for some DJs and transportation, but we found our own. We did use their suggested decor vendor, which I was told by Chris we’d get a discount on, but never did. They suggested 1 hotel to block rooms at, but when I asked them to reach out to another hotel, they never followed up or even reached out to the hotel, so I had to do it myself. They said they’d book the cake tasting, so I gave them the date 2 months in advance and they never called to set it up, so I did that as well. When the day came to go to the tasting, which Chris said they’d be there for, they never showed up or communicated that they weren’t coming. Five days passed and I HAD TO CALL THEM to see what happened and his excuse was Morgan was in the hospital and he got a new phone so the calendar must’ve not transferred everything. Morgan is the head planner and she has health issues so she wasn’t around very often. Most the communication was with Chris who seemed overwhelmed.

    Being that it was only November 2019 and the wedding was in February 2020, I was going to find new planners after that, but Chris stepped up and reached out to see if I needed help. A month before the wedding I called and texted to have them coordinate somethings with ceremony venue and after 2 days of no contact from them (which is a problem since they told us before they have phone issues), I decided to look for new planners. My mom talked to them and calmed me down since the wedding was so close and I decided to stick with them. I should’ve stuck to my gut because low and behold, Chris called me around 4pm the day before my wedding to tell me Morgan was in the hospital and wouldn’t be able to make it! I had two separate venues so she was going to set up the reception venue while he did the ceremony, but he assured me that his mother in law would set it up to the best of her abilities. Though we were overjoyed on our day and had a good time, it was definitely not a low stress situation as it should’ve been being that we had 2 wedding planners.

    Dealing with Chris and Morgan made me feel like I should’ve hired a day of coordinator, or a different wedding planner all together because the planning was all on me. I’d give them 2 stars for the effort they put in, but due to the stress and panic I felt most days dealing with my simple wedding, I wouldn’t recommend them. They are big talkers, but they sold themselves short.
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