Dessert Works Reviews
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
193 Reviews
98% recommend it
Awards
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![Pahola]()
Pahola N. Sent on 10/15/2023Simply Amazing
All the staff was very helpfulDessert Works's reply:
Thank you for your kind words, Pahola! It was such a pleasure working with you! Congratulations to you and Connor! -
![Olivia]()
Olivia K. Sent on 08/07/2023Dessert Works Blew Us Away
We had such a wonderful experience with Dessert Works for our wedding! The cake tasting was so much fun and we loved getting to try so many flavors- we actually thought it was much harder than expected to choose because every flavor was so great. We ended up going with carrot cake and raspberry/chocolate and both were amazing! It was so easy to get our vision finalized for what we wanted the cake to look like. The look and taste were both perfect and all our guests raved about how delicious it was!Dessert Works's reply:
Thank you so much for your kind words Olivia! It was such a pleasure working with you and Bryce, and we were so honored to be part of your special day! -
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![David]()
David C. Sent on 06/03/2023They pour love into their work
We are grateful to Dessert Works for their loving care of our wedding cake. Honestly the cake was an afterthought to us when we started planning our wedding, to the point that we had decided not to have one.
We chose the Lenox Hotel as our wedding venue (also gets top marks, btw). The Lenox partners with Dessert Works for wedding cakes, which is an early indicator of the quality product and service you're getting from the latter. But even so, we initially opted to exclude the cake from our wedding package. Wrong idea. We finally got around to looking at Dessert Works' website and when we saw their enticing list of flavors, our mouths started watering. We followed up with the Lenox and said hey, we DO want the cake.
We got to work with Ashley at Dessert Works. Her warmth and kindness over emails and calls did not go unnoticed. She made it clear that our big day was special for Dessert Works too. And she made the process easy as could be, from intake to the final call to confirm the guest count.
We were super excited for the cake tasting. Dessert Works gives you their 6 most popular flavors to sample, with the option to add flavors for a small fee. We got 8 flavors which proved more than we needed! We couldn't do the tasting at the bakery, because we were coming from out of town and were on a tight schedule, but Dessert Works made it easy to do our tasting to-go. They packaged all the cake slices into a neat box, each slice wrapped in plastic, with a container of their American and Italian buttercreams on the side. And because neither of us had time to pick it up ourselves, Dessert Works kindly let my mother-in-law pick it up for us. She reported back that the service was great.
We chose a combination of their Chocolate Mousse and Vanilla Chocolate. Both have chocolate mousse, of which I am a huge fan. The mousse is delicious, but not too rich. The cake is moist, and not overly sweet. The lightness of the vanilla cake and the density of the chocolate cake provide nice balance. We had an extravaganza doing a self-led cake tasting with the matron of honor - herself a chocolate lover who affirmed that the mousse was the right choice.
From there, Dessert Works kept things moving without ever stressing us out. For the cake design, they sent us a photo gallery of past designs as inspiration. We quickly latched on to an elegant yet simple design of lotus branches with pretty red and pink flowers. We had a video call with Ashley and filled out a comprehensive questionnaire that further improved the experience. And that was all we needed to do for cake planning.
On the day of, our 3-tier cake exceeded our expectations. Delivery and setup were so seamless, we had no idea it was happening. We didn't think about the cake until we walked in for our reception, and there it was, sitting majestically atop a table. It was DEFINITELY more beautiful in person than in photos. We wish we had more time to admire it.
And how did the cake taste that day? Delicious. I had a slice of the Chocolate Mousse to end the night, and it was the best piece of chocolate cake I've had in a long time.
Oh, and that tradition of saving a slice of the cake for your anniversary? Dessert Works takes that to the next level with their "honeymoon cake," a beautifully packaged mini version of the wedding cake. It was the cherry on top.
We are thrilled with what Dessert Works gave us: A terrific cake created by terrific people. It's funny, we never got to meet any of them in person, so we'll just have to stop by the bakery in Westwood on our next trip to Beantown. -
![Jacquelyne]()
Jacquelyne D. Sent on 11/22/2022Beautiful wedding cake!
Dessertworks did an impeccable job with our raspberry Italian buttercream wedding cake. All our guests were raving about how good it tastes!! We can’t wait to have our anniversary cake! Thank you Dessertworks!!! -
![Annalisa]()
Annalisa P. Sent on 02/04/2023Delicious and beautiful
We tasted 3-4 cakes before finally finding Dessert Works and immediately knew our search had come to an end. All the cake flavors we tried were moist and full of flavor, staff was friendly and accommodating, and customization requests were seamlessly executed. We loved the mini version of our cake included as the anniversary cake, attention to detail was lovely. Gluten free and other allergy restrictions were handled professionally with care which was huge for us (we had multiple allergies at our wedding) and everyone was so nice! Definitely recommend! -
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![Darnia]()
Darnia C. Sent on 05/16/2022Elegant, Beautiful and Flavorful
Our venue (The Ritz-Carlton) outsourced the creation of our cake to Dessert Works. Ashley the cake design consultant was easy to work with and helpful. The cake itself met all expectations. The presentation was elegant and beautiful and the flavor was excellent. The picture says it all. I highly recommend and would hire again Dessert works for any future banquet.
Darnia and Tim -
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![Stephanie]()
Stephanie E. Sent on 11/22/2021Gorgeous and delicious!
Working with Dessert Works was a dream! From the cake tasting to the big event, they made every step along the way so easy. Everyone I worked with was so kind and truly double and triple checked to make sure that everything was perfect. Our cake was absolutely gorgeous and was so yummy! -
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![Karen]()
Karen W. Sent on 11/09/2021Most Delicious Cake Ever!
We have had the good fortune of having Jacqueline as part of our family and Dessert Works cakes at so many of our special events and holidays! We could not miss the chance of sharing these amazing cakes at Devin & Laura's "East Coast Wedding & Promise Ceremony" since we have been raving about them for years! We had both a vanilla raspberry mousse decorated cake and a traditional Boston Cream "back-up" cake and every crumb was eaten. Guests said they had never had wedding cake like this before. Except of course at Jacqueline's wedding to our Adrian two years ago! We've been telling you! -
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![Charlene]()
Charlene Sent on 09/17/2021Flexible and beautifully made
Since COVID hit our wedding plans has been prolonged to the point where I forgot the choices we made for our day. Kristen made sure to review all details and offered helpful advice with my new ideas I wanted to incorporate into the cake. The cake came out exactly how we pictured. -
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![Jennifer]()
Jennifer G. Sent on 08/03/2022Stunning Cake!
We had Dessert Works provide our cake for a 150 person wedding and it was perfect! We went with something pretty simple, but it was flawless and tasted amazing. We got a lot of comments on how good the cake was from our guests. I love that they provide a separate anniversary mini-cake as well - great touch! Due to covid we did a "virtual tasting" where we picked up samples to try at home, and honestly this was amazing - gave us the chance to try the cake at home in our sweatpants with a glass of wine. Will definitely be return customers and would recommend to any couple for their wedding cake! -
![Brittany]()
Brittany Sent on 09/20/2021Absolutely perfect job!
I cannot say enough about the incredible job Dessert Works did for us! This past year has been such chaotic for vendors and Dessert Works still took the time to have the most thorough consultation with us, to send us pages worth of examples (personally tailored to what we said we were looking for!), and to then execute our vision so, so perfectly, that we were in awe when we saw our cake in person. All our guests raved not only about the beauty of the cake, but just how delicious it was. It was truly the best cake I've ever had! And to work with a team that was so kind and patient on top if it all, it made for one of the best vendor experiences we had for our day. Could not recommend Dessert Works more! -
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![horne]()
Oneda Sent on 05/04/2012We had three flavors...Red Velvet, Carrot, and Chocolate Raspberry. My husband usually does not like chocolate cake, and isn't a huge fan of carrot cake either, but he LOVED both flavors at Dessert Works. In fact, he enjoyed those two more than the Red Velvet, which is one of his favorites.
We spent more than I had ever planned on spending for a wedding cake, but our cake was beautiful and worth every cent. Completely delicious.
I almost forgot to mention three funny stories: 1) My husband walked into the consultation room and the first thing he said was "this is what a cake tasting is supposed to LOOK like." 2) They were incredibly patient with me and my notorious indecisiveness and crazy OCD planning tendencies. I even brought sketches to our first meeting!! (post wedding, I am laughing at myself) 3) We went back after our initial consultation (because we're greedy, lol) and bought a pumpkin cheesecake pastry for a friend...it was so good, she hid the rest from her husband! lolDessert Works's reply:
Hi Oneda,
Thank you for your kind review! It was great working with you and Timothy. Congratulations on your new marriage. We wish you a lifetime of happiness.
~Anne -
Holly B. Sent on 10/29/2021
Most beautiful cakes! Makes your dreams come true!
HIGHLY recommended. Dessertworks is a very professional bakery that produces high quality cakes. We worked closely with Ashley and Kristen (the owner). Both were very responsive, detailed-oriented, and nice to work with. Kristen made our dream cake into a reality – it was more beautiful than we thought it would be! We cannot thank her and her team enough for their hard work and creativity. Not only was the cake gorgeous, but it was also very delicious! We received many complements from our wedding guests saying, “wow, this is the best wedding cake I have ever tasted – where did you get it?” It’s true – the cake was the best I have ever tasted. And, not to spoil any surprises, but, they gift you a small cake to take home and freeze for your anniversary. Now, I was expecting a plain, small cake. Nope! This cake was so pretty! It was a small, 2-tiered cake and was decorated, too! I could not believe how cute it was – again, very professional and high quality. We actually ate it before it made it to the freezer LOL :-D We buy another cake from DessertWorks on our anniversary next year to celebrate. Please keep in mind that we worked with DessertWorks throughout covid. They were always nice and created a gorgeous cake for us, depending their stress as well. DessertWorks – we cannot thank you enough! DessertWorks is highly recommended. We will certainly use them for future events. Thank you, Ashley, Kristen, and team! We are so happy we got to work with you. Thank you!! -
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![Jen]()
Jen G. Sent on 09/17/2020Excellent Experience!
My husband and I got married last November, at the Lenox Hotel in Boston - who partners with Dessert Works to provide brides and grooms wedding cakes with their wedding package. We were so thrilled with how our cake turned out - absolutely beautiful! Jacqueline was so responsive, professional, and thorough. We would HIGHLY recommend working with Jacqueline and team at Dessert Works! -
Marseille M. Sent on 11/25/2019
Delicious cake
Our experience at Dessert Works was flawless! The tasting was beyond incredible, it was so hard to choose our favorite flavors! She was kind enough to even give us a second tasting when we came in and completely changed our cake design - which looked stunning as better than we even envisioned! Can’t recommend Dessert Works enough! Will definitely be back for future cakes. -
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![Melissa]()
Melissa Sent on 10/08/2019Beautiful and delicious!
Our cake from Dessert Works was incredible! Not only was our four layer cake absolutely delicious, Dessert Works offered us the most reasonable price of the five vendors we considered. The process was so streamlined from start to finish and the finished product was absolutely gorgeous. We highly recommend Dessert Works to anyone getting married in or around Boston! -
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![Jill]()
Jill Sent on 10/31/2019Let Us Eat Cake!
One of the best parts of the wedding, besides marrying your best friend, is getting to eat cake! Leading up to the wedding, we counted the days until we were able to go for the cake tasting. Thankfully we chose Dessert Works. Their team of dedicated and passionate employees made us feel at home, and comfortable. The end result was a brilliant mix of love and talent with a tiered cake that matched the dream we had when we first walked into their shop. We can’t wait to dig out the mini version from the freezer on our 1st anniversary. -
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