deBebians Reviews
Reviews
4.7 out of 5 rating
4.7 out of 5 rating
69 Reviews
93% recommend it
Awards
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![Teresa]()
Teresa Sent on 07/07/2022Fantastic Experience!
Looking to replace the stone in my engagement ring but not wanting to spend a fortune, I decided that a lab grown diamond was not only an environmentally friendly choice, but would allow me to purchase a stone of exceptional quality that would be unaffordable in the same quality mined diamond.
I found deBebians while doing a Google search and, compared to some of the other companies I looked into, found their website to be easy to navigate, their selection better, and their prices lower.
Having to go back and forth between consulting the jeweler and finding a diamond that would fit into my setting, the initial diamond I had wanted to order was no longer available. I immediately received a call from Maggie at deBebians, and she worked to find me the perfect stone.
To give you an idea of how you’ll be treated, the diamond I was buying was around $600. Not $6000 or $60,000…six-hundred. Yet the attention, time and guidance I received from deBebians made me feel like I was shopping for a diamond worth more than my house! Not only did Maggie locate a diamond that was even nicer than the original one I had chosen, but the price difference for a larger and even better quality stone was negligible. There was no up-selling: I just needed a stone within a specific size range (in millimeters), and Maggie even advised me not to get a slightly larger and more expensive diamond I had enquired about during our search, as she felt there was a chance that particular stone wouldn’t work in my setting.
Shipping was free and lightening fast, even with the holiday weekend, and I couldn’t be happier with my beautiful new diamond and the exemplary service from deBebians.
Whether you’re looking for loose gemstones or unique jewelry, you’ll be thrilled with their selection and service. -
User2351403 Sent on 10/05/2015This company is the single best I have ever dealt with for ANY purchase, let alone just jewelry. I was dealing with a difficult return from a "chain" store, which added tremendous frustration and stress to the process but Maggie and Sam took the time to educate me. Their unparalleled knowledge, patience and unsurpassed customer service simply cannot be duplicated anywhere else. They are true professionals at the top of their game and going anywhere else would be a huge mistake. The price, value and quality of my purchase was incredible and took my breath away when I opened the box! My now wife has an awe inspiring ring on her finger because of Maggie and Sam's efforts and I will always be grateful! -
User1748683 Sent on 08/04/2014I was initially skeptical about online ring shopping, but when I came across "the ring" I called DeBebians and got every question answered and more in a matter of minutes! I seriously could not believe how knowledgeable the gemologist Olivia was. She genuinely listened to my interests in selecting a diamond and provided her professional insight as well. I was stunned when I got the ring and my fiancé cannot stop talking about how perfect it is and exactly what she imagined. I came clean and told her about my DeBebian experience, and now we are in the process of getting our wedding bands through DeBebians! -
User1820300 Sent on 09/20/2014I recently worked with Sam at deBebians to create my engagement ring. The service, professionalism and the quality of my ring were nothing short of exceptional. Sam spent a long time with me helping me design my ring. He asked probing questions and really listened so that he could soon anticipate what I would or would not like. That allowed him to show me and suggest to me many options and modifications to create the perfect ring. He worked with Olivia to find the perfect diamond based on the shape, size, characteristics and budget I had. She found a few and gave me a professional opinion on the merits of each which made it easy for me to choose the stone for my ring. Then Sam very quickly created a CAD drawing of the ring and worked with me to make final changes to the ring. It took almost exactly the amount of time Sam quoted to create the ring, and he called me to give me progress reports during that time. My ring finally arrived and it is absolutely the most beautiful ring I've ever seen. Everyone who has seen it has commented on how beautiful and unique it is. I can't wait to get the wedding band which Sam is having made now to match my ring. You cannot go wrong with deBebians. Sam and Olivia are the best in the business!
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User1274581 Sent on 08/06/2013Look no further than deBebians. Truly the best place to buy any piece of jewelry. I worked with Sam and Olivia....and I can't wait to work with them again. My ring is spectacular. They were creative, responsive, and so patient as we designed my custom engagement ring. -
User1004617 Sent on 11/05/2012DeBebians was far and away the best, most attentive, most professional company I've dealt with in what had been a rather lengthy search for the right diamond. I'd recommend using them (Maggie in particular) to anyone looking for a loose diamond.
The diamond business is obviously rather opaque to outsiders, so it can be quite daunting to know if you're getting a good diamond at a good price. Based on price alone, you can't beat deBebians. Moreover, because certain diamond certifications (i.e. EGL) can be rather loose and inconsistent in their grading, it's essential to have a trained professional take a look on your behalf to verify what you're getting is worthwhile. Maggie went the extra mile in this regard, taking the time to sort through a list of diamonds I was interested in seeing, and selecting the few that she felt were worth taking a look at. Every one she selected was beautiful and would've been worth purchasing, but she went the extra mile by meeting with us in person, answering all of our questions, and generally providing helpful, thoughtful advice about what to purchase. Dealing with Maggie was like going to see diamonds with a knowledgeable friend, rather than the sort of buyer-seller dynamic you'd expect from most retailers.
Overall, a fantastic experience. Very highly recommended.
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