Custom Catering by Short Stop Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.0 out of 5 rating
4.0
Good
19 reviews
Recommended by 80% of couples
-
Quality of service 4.1 out of 5 rating4.1
-
Average response time 3.8 out of 5 rating3.8
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4.2 out of 5 rating4.2
-
Jordan Sent on 10/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Delicious food and wonderful service!
From our tasting to the late-night pizza at the end of our wedding night, Shortstop Custom Catering did an amazing job feeding us and our guests. They had such a variety of entrees and sides so I was able to fully customize the buffet. They had flavorful dishes for everyone with dietary restrictions too. Their dinner service was excellent and really made everyone at the head table feel special. The staff were kind, attentive and efficient. -
Quality of service
-
Lauren Sent on 01/30/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
HIGHLY recommend!
We had our wedding at 912 Regency Plaza in St. Cloud. We could not be more pleased with the staff and our experience at Short Stop. They were very responsive to all of our questions and welcomed any suggestions. On the day of our wedding, the entire staff was very professional, and many of our guests commented on that! The food and drinks were delicious. Great company to work with and quality food & service. We HIGHLY recommend Short Stop Catering! -
Quality of service
-
Carrie Sent on 08/22/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I recently had custom catering provide our food and beverage services at Rolling Ridge Wedding and Event Center in St. Joseph's, Minnesota. We could not be happier with the services! From our initial meetings to the final details, Custom Catering truly met our wants and needs. We heard many compliments throughout the evening on how friendly and professional staff were and how quick service was from drinks to food. The food was absolutely delicious and drinks were spot on! Many of our guests were very pleased with the portion of food they were provided and reminded us that they NEVER went hungry and our wedding! Thank you Custom Catering for helping us create the perfect day for us and our guests! -
Quality of service
-
Alishia Sent on 06/24/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Short Stop Custom Catering had wonderful service and their food was so yummy!! I had so many commets on how much my guests loved the food and the display! The staff was so great to work with and took care of all of our needs. They even went above and beyond the day of my wedding when weather made us move everything inside, they were right there helping move everything around and made sure everything was taken care of!!! Great staff =) -
Quality of service
-
Shannon Sent on 09/17/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I seriously love this company and if I have the chance again to need catering, I will go back 100 times over. From my initial contact and conception of my wedding event, the whole team was so responsive and eager to become involved. We scheduled a tasting for a pasta bar with appetizers and everything was fantastic. The linens (table cloths and napkins) were included in the pricing. We were able to pick up our table linens the night before, so that we could set out table scapes. They arrived at our home early in the morning to set up the buffet, chef station, drink station, appetizer area and each table with glassware and utensils. The girls were a gem to talk to and even with the stress of the day, found a way to make me feel relaxed.
The food was so good...everyone raved about it...infact they still do. I hear all the time, I am so glad that you didn't just do a traditional pig roast, since it was an outdoor wedding, etc. Truth be told, SO AM I!!!
I love Short Stop Catering, they met and exceeded my expectations and I cannot thank them enough for everything they did for my big day, even though we forgot to tip. Thank you cards and tips were sent in the mail a few days later and my in-laws dropped off the linens a few days after that. I could not be happier with budget & price point, quality of excellence provided, professionalism, and most of all the taste of the food. The catering chef is awesome. PS. he carries a pocket wine opener if you happen to be at an event and cannot find one...lol!
Thank you so much Short Stop!!! -
Quality of service
-
Laura Sent on 06/22/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Short Stop Catering came highly recommended to us, and I will now highly recommend it to everyone! Before meeting with Byron at Short Stop, we had met with another caterer - after that experience, we were very discouraged! But after walking into Short Stop and seeing the care they took to just prepare the taste test meal and after speaking with and being served by the owner himself...we knew we'd found what we were looking for. Short Stop was so easy to reach, and they were very responsive. They were absolute professionals and knew what to do. A few team-members came the day before our wedding to set-up and they were just a joy! Great personalities and great eyes for details...even in the set-up! The reception ran so smoothly - without a hitch. And the food was absolutely delicious - fresh, flavorful, it held it's form and was presented beautifully. Short Stop even bent over backwards to accommodate a special request regarding our desserts, as well. Even if you're in the cities or a great distance from St. Cloud, I would recommend that you at least contact Byron or Paul - our reception site was 40 minutes from St. Cloud, and they made it happen...beautifully and wonderfully!!! Very, VERY highly recommended!!! -
Quality of service
-
Katie Sent on 08/30/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Custom Catering was so great to work with! I married an Iron Ranger who loves his Porketta, and Custom Catering was able to incorporate Porketta roast into our menu! It made it very unique and special to bring a part of my husband's culture into our special day. Both Paul and Byron were great to work with, even if I was still emailing questions two days before the event! The food was incredible! It wasn't dried out or cold like many other meals you may get at weddings. Custom Catering knows their stuff. They've been at it a long time, and their passion and dedication to food shows. -
Quality of service
-
Angie Sent on 08/26/20085 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
People are still talking about the Smoked Guoda potatoes they made for our wedding. They were well organized, had great food that was served hot. There was plenty of food for everyone on the buffet. They took the time to let us taste different options. Any leftover food was packaged for us into tupperware! We were able to use some of the food the next day at the gift opening. Highly recommended! -
Quality of service
-
Deidra Sent on 11/14/20084.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 3.5 out of 5 rating3.5
-
Flexibility 5 out of 5 rating5.0
The food Short Stop provided was excellent. They were very professional and the presentation was excellent. -
Quality of service
-
Alisa Sent on 02/21/20174.6 out of 5 rating4.6
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Short Stop has an exclusive contract with our venue, but we were very happy with our service! We had a couple hiccups along the way, but nothing too crazy. The entire waitstaff was amazing, so friendly, professional, and engaging with our guests. Our food was great, but I did hear the few plated meals we had (we did buffet) came out cold. Also, the head table wasn't served dessert and two of my bridesmaid's meals were taken away when they were in the bathroom. -
Quality of service
-
User2674813 Sent on 07/06/20164.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Short Stop Custom Catering did a fabulous job at our wedding! Their staff was professional and truly helped the flow of our dinner buffet to be efficient so the rest of the night was successful. The food is top notch and they were able to accommodate special dietary needs - which was awesome! Julie was so helpful and knowledgeable about what they could do to make our day as least stressful as possible! I would highly recommend them! -
Quality of service
-
User1757739 Sent on 08/10/20144 out of 5 rating4.0
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Short Stop has amazing food! We received so many compliments on our dinner. They have plenty of options to cater to everyone's need. I was in constant contact with their wedding coordinator and we had figured out everything beforehand, which was great, until the day of the wedding when we found out she was going to be at a different catering event, and their staff apparently didn't know everything we talked about so things like setting the cupcakes on each table and the cake on the actual cake stand didn't happen. It was minor details, but for how much we paid I expected everything to go as planned, and it didn't.
Also, the expense for alcohol was more than they originally told us it would be. They changed from us being able to have kegs, to only allowing bottles, and then didn't clean up the bottles during the night which made the place look very messy. -
Quality of service
-
Annie Sent on 10/04/20163.8 out of 5 rating3.8
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 2.5 out of 5 rating2.5
-
Professionalism 4 out of 5 rating4.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
The food was excellent, and they were very professional in person. We had some difficulty with communication and delayed responses, but they made sure to get us exactly what we wanted and it was very easy to customize the meal and bar to our specifications. -
Quality of service
-
Sarah Sent on 07/20/20163.8 out of 5 rating3.8-
Quality of service 4 out of 5 rating4.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Overall we were very pleased with the service on the day of. As other posters said, they definitely need to work on their responsiveness! It seemed impossible to get in contact with anyone throughout the planning process! If you call no one returns your call, if you e-mail same thing. It got to the point where I would have to contact and say, "Do you want our business? If you have changed your mind about providing catering services, please let us know and we will go elsewhere." Having said that service the day of was great. I like that the China and cake cutting are included already in the cost. The staff that came out was very friendly and everything went smoothly. The only complaint that I have food-wise is that my MOH is a very picky eater and Luke and I had talked about doing macaroni and cheese for her, but I had specifically told him not like what the kids would get, but real gourmet mac-n-cheese. He said it would not be a problem, but they definitely gave her a big plate of what was served to the children. I really paid $22 for that? She ate about 2 bites of it and left the rest. That was very disappointing that they dropped the ball when we had specifically discussed it. But as I said, the rest of the food was lovely. We received many compliments on it. -
Quality of service
-
Jeffrey Sent on 09/06/20233.4 out of 5 rating3.4
-
Quality of service 3 out of 5 rating3.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 2 out of 5 rating2.0
-
Value 2 out of 5 rating2.0
-
Flexibility 5 out of 5 rating5.0
Wedding at Family's Farm
Get details on clean-up in writing before booking. Unprofessional clean up.
Good lead in, terrible on the back end/clean-up.
My wife and I went through Custom Catering by Short Stop for our wedding this past weekend. The tasting was great, the food ended up being good, and the service at the event was good. However,we found out the next morning that their clean-up was subpar.
The wedding was at my in-laws family farm. There was ample space provided with access to a sink and electricity for preparation and service.
-The staff asked my father-in-law if they could leave behind food waste, he said no and to please take it with them: they did not.
-The trash bags that were left behind were overloaded, and many filled with grease with no regard for potential spillage.
-They helped themselves to buckets (otherwise kept clean for botany) to dump grease in, and then left the buckets filled with grease behind.
-Grease from trash bags leaked onto the concrete floor of my in-laws brand new pole-barn.
-Grease from these overloaded bags (the bags that were specifically asked to be taken off-site) proceeded to leak or break all over my father-in-law's truck/ truck bed as he had to dispose of them himself.
The mess left behind for our family to pick up the day after the wedding was certainly not what was expected for the prices paid.
-
Quality of service
-
User2394332 Sent on 10/27/20153 out of 5 rating3.0
-
Quality of service 4 out of 5 rating4.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 3 out of 5 rating3.0
-
Value 4 out of 5 rating4.0
-
Flexibility 3 out of 5 rating3.0
The food that Short Stop provides is amazing. We had their broasted chicken and beef brisket at our wedding. Everyone loved the food. Unfortunately, they were extremely hard to contact and to work with. When I first contacted Luke, it took him a week to reply to my e-mail. When I e-mailed him with questions after that he would only half way answer my questions, until he suggested we call them to get questions answered. They told us they would contact us about a month before the wedding to set up final details, get a final price, and collect payment. Well, they never contacted me and I wanted to meet with someone to talk about final details. I heard from Rebecca a day before we were supposed to give payment about meeting with her. During our meeting we finalized times and got everything figured out.
We went with their disposable service which was disposable plates and utensils because our wedding was at a park and I didn't want to deal with fancy china. It was a $1,200 difference which was really nice. Sadly, they were late for setting up with no explanation of why. We had agreed with Rebecca that we were going to have coconut shrimp at 3 pm and start dinner around 4 pm. They didn't show up until 3:50 and didn't even put out the shrimp until my husband asked where it was. The buffet line was set up about 20 minutes after that and everyone was able to eat. After our wedding, we called Short Stop to tell them we were disappointed about the lateness of the food and the overall confusion. They apologized, but there wasn't anything else they could do.
While the food Short Stop has is amazing and we got tons of compliments on it, the fact that they are so hard to work with kind of makes me want to only kind of recommend them. If you do go with them, make sure to confirm all times the week of the wedding even if everything was confirmed before hand. -
Quality of service
-
Angie Sent on 11/06/20162.9 out of 5 rating2.9
-
Quality of service 4 out of 5 rating4.0
-
Average response time 1.5 out of 5 rating1.5
-
Professionalism 2.5 out of 5 rating2.5
-
Value 3 out of 5 rating3.0
-
Flexibility 3.5 out of 5 rating3.5
The food at Custom Catering is AMAZING. The day of coordinator is wonderful and willing to do whatever is asked. The responsiveness of Luke is awful, after 6 emails, multiple phone calls and 4 months later we were unable to get a hold of him until we walked into the restaurant for our tasting (which at this point we had no idea what we would even be tasting due to lack of communication). We were scolded by Luke after mentioning that we had not been responded to for 4 months and told to find a new caterer as he would no longer be working with us (we had no other choice as he had a contract with our venue). As we were being scolded, we were sitting in the middle if his restaurant where everyone could hear/see us. We were doing a build your own pasta bar which seems easy, they were struggling to understand what we were asking for. The prices are high, but not the highest I have seen. In the end, the food was great, bar service wonderful and dessert/late night snack everything we expected. To this day (4 months later), Luke has yet to apologize. -
Quality of service
-
Dana Sent on 08/27/20151.2 out of 5 rating1.2
-
Quality of service 1 out of 5 rating1.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
We had everything coordinated with a wedding coordinator but found out the week of the wedding that she wasn't actually going to be at the wedding, she told us she would pass the info along. The day of the wedding the catering and bartenders had no clue about any of the requests we had made (which frankly weren't that complicated, putting out cheesecake, only allowing beer & wine to be free to all guests). So we had to repeat ourselves and speak with staff numerous times. As the night went on the bartenders were incredibly unprofessional. Luckily my Husband and I have an amazing wedding party who came through for us. The company did reimburse us some money (because some of the liquor that we paid for was not distributed by the bartenders) but frankly not enough for make up for the problems. Avoid the hassle, avoid the company. -
Quality of service
-
Charlie Sent on 09/04/2015
-
Quality of service 0 out of 5 rating0.0
-
Average response time 0 out of 5 rating0.0
-
Professionalism 0 out of 5 rating0.0
-
Value 0 out of 5 rating0.0
-
Flexibility 0 out of 5 rating0.0
Rude Staff. Said they would bring their "A" team to our wedding and we were not impressed. Didn't bring the drinks we requested, charged guests for drinks while they were supposed to be free. These issues required the bride and groom to take time out of the already packed day to figure out. Then they closed bar service an hour into the reception cause they found "a couple outside beers". What wedding doesn't have a couple outside beers?!?
Don't risk ruining your special day with a company like this. -
Quality of service
Are you interested?
Are you interested?