Theresa · Married on 06/29/2019
I can only say good things about the Finley Staff and the CTR event space. The Tea Room holds special meaning to my family, as my Grandfather used to work as an engineer for John Wanamakers and was very involved in events held in the space. The Finley's have taken care of the space, my father who knows it well, was very impressed.Sent on 08/14/2019
Emily our event coordinator was friendly, knowledgeable and very available for questions/communication, throughout our months of planning. We loved their schedule/timeline; it was very helpful to have our 3 month out meeting, and week of meeting to hand off items and finalize details.
Miguel & Mike for the day of were outstanding; they took care of everything and made everyone feel welcome. Our immediate family, wedding party and bride and groom were treated like VIPs.
Our guests raved about the food - both quality and quantity!! Our only regret is being too busy or overjoyed to truly eat the food. My husband and I can only hope to go back to an event as guests so we can enjoy all Finley offers to their guests.
Debbi · Married on 03/09/2019
Debbi from Lafayette Hill
The Crystal Tea Room and Finley Catering went far beyond our expectations. We knew the venue was beautiful but had no idea how incredible the food would be. Raves from all of our guests. Michelle and Miguel worked tirelessly to make my daughter’s vision come true. They were flexible and responsive and made us all feelSent on 04/09/2019
special and important through the entire process and especially the night of the wedding. I recommend them 100%!!
Elliot Karp · Married on 11/17/2018
Last Saturday evening was our children’s wedding at the Crystal Tea Room and we were thrilled with the reception! Everything about the evening was amazing, magical, memorable, delicious, fun and exciting! Amy and Josh did a superb job in organizing their special celebration and we were confident that all of their dreams, efforts and hopes would come true. They kept telling us how great the Crystal Tea Room was as a venue and all of the details for the ceremony, cocktail reception, dinner and after-party. However, nothing could have prepared us for what we actually experienced last Saturday evening. The venue was beyond beautiful; the food was plentiful and varied; the drinks flowed all evening and all of our guests had a wonderful time feting Amy and Josh on their wedding evening in grand celebratory style! We’ve been to dozens of weddings and other receptions all over the country. The Crystal Tea Room and Finley Catering is by far the best we have ever experienced! The quality and value of your services are unparalleled.Sent on 11/19/2018
As important as the venue, food and drink are to a wedding reception...it is the staff who really make the wedding “rock.” Once again and simply stated...the Finley Catering staff were remarkable! They were easy to work with; caring and attentive to every detail; helpful and courteous. Miguel was exceptional and made sure that the entire evening was everything Amy and Josh wanted it to be. He was always present with a smile, asking if we needed anything and if we were having a great time! His wait, service and bar staff exemplary, too! We were so very fortunate to have Miguel as our Banquet Manager for the wedding!
We will be more than happy to offer our recommendation to any potential client considering Finley Catering and the Crystal Tea Room! Thank you very much for making our children’s wedding so wonderful!
Elliot & Sharon K.
Jessica · Married on 05/25/2018
I cannot even express how happy we were with Crystal Tea Room and Finely Catering. Above and beyond all our expectations - and our daughter has done nothing but say how happy she was and how much she enjoyed it! Our guests have commented "Best Wedding Ever" - and it truly was. Thank you so much!Sent on 08/07/2018
Stacy · Married on 04/28/2018
I can’t put into words how wonderful the Crystal Tea Room was from the day we toured the venue through the day of our wedding! Absolutely amazing! Emily was the BEST to work with while planning and Miguel could not have been more amazing the week of/day of. Our guests could not say enough positive things about the service, food and the overall look/feel of the venue. I would chose the Crystal Tea Room 100x out of 100!Sent on 05/06/2018
Danielle · Married on 03/24/2018
My husband and I were married at this stunning venue on June 30th 2018, and everything was flawless start to finish. We booked the Crystal Tea Room after our engagement 1.5 years before the actual wedding because we knew that this was our venue and wanted to secure the date we had dreamed of. When we toured venues we fell in love with the classic feel of the ballroom with its stunning chandeliers, oak paneling, pristine bridal suite, and pub room. This in contrast with the atrium (where the cocktail hour is held) with its outdoor feel and views of the starry night sky gave us the perfect combination of and outdoor feel with a classic ballroom wedding. To make it even better the already perfect venue did a full furniture update in the pub room and bridal suite making the venue absolutely breathtaking. All of this coupled with the outstanding service we received from start to finish from Michelle, of Finley Catering; Miguel, the manager of the ballroom; and Devin, our personal –day-of- server; made this night truly our perfect wedding night. We STILL a month later have friends and family raving about how amazing and abundant the food from Finley Catering was. This was our perfect night and it would not have been if not for everyone with Finley and the Crystal Tea Room. I wish there was a 6 star rating to give because this team deserves nothing less than a 6 star review!Sent on 07/18/2018
Samantha · Married on 01/26/2018
Everything was simply amazing. They gave us a night we will never forget!Sent on 02/08/2018
Kelsey · Married on 10/13/2017
The best caterer in Philadelphia!!!!! Every single person with Finley catering was an absolute pleasure to work with from day one to the day after the wedding. We chose the crystal tea room for our wedding (which was amazingly perfect for us and our style). Finley has many other locations all of which are breathtakingly beautiful. The staff of Finley Catering and the Finleys themselves are amazing people to work with-- they made our wedding reception perfect in every way!!Sent on 10/16/2017
Jacqueline · Married on 09/30/2017
I am still beaming two weeks later after Finley Catering completely blew us away at our wedding! Michelle, Miguel & Finley catering made my fairy tale wedding come true!! So professional and absolutely amazing to work with! The ballroom took my breath away. Michelle created a dream come true and was so attentive with quick responses that my husband and I were at ease knowing it was in her hands. Hands down the BEST venue and catering choice for a top notch wedding! All the guests agreed too!Sent on 10/16/2017
Kathleen · Married on 09/15/2017
Michelle Finley and her team are simply the best! We were truly speechless by the beautiful ballroom, amazing cocktail hour, delicious food, and attentive services throughout the entire night. We couldn't have pictured a more perfect day, and the Finley team brought our day to life for us. They were pleasure to work with from beginning to end, and we couldn't have been happier! From our first meeting, we knew we were in great hands!Sent on 10/06/2017
Betsy · Married on 07/15/2017
We allocated 2 days for venue shopping in April 2016 and visited over 10 center city spots. We did not anticipate CTR as a choice and in fact my husband and I did not initially accompany our daughter and her fiance to their appointment, choosing instead to stay with the car. Soon we received a call to join them. They liked the size yet warmth of the room and the elegance was what they were looking for, but the menu sold them as did the connection they immediately felt with Michelle.Sent on 07/20/2017
We were not disappointed! The food not only plentiful but excellently prepared. At the cocktail hour guests were raving. I am still thinking about how delicious the lobster tails and the butler-ed ahi tuna was! The brisket at the carving station and the dinner filet were cooked perfectly and the service equaled any fine restaurant where we have dined. My napkin was folded every time I left the table. We were served drinks and well attended to. The maitre d" Miguel was absolutely fantastic. He even supplyed me with flip flops when I facetiously said that was what I needed! He arranged for someone from his staff to take most of the things we had there (mirrors, baskets, photos) to our hotel at the end of the night (4 blocks away). The large dance floor at the CTR made for very comfortable dancing. The after party on premises was another benefit. All in all a wonderful evening that went by too soon. Only recommendation for improvement is some additional lighting in the dessert room. Thank you to all the Finley staff for an evening to remember!
Betsy · Married on 07/15/2017
Our daughter was married 7/15/17 and the reception was held in the Crystal Tea Room. We allocated 2 days for venue shopping in April 2016 and visited over 10 center city spots. We did not anticipate CTR as a choice and in fact my husband and I did not initially accompany our daughter and her fiance, choosing instead to stay with the car. Soon we received a call to join them. They liked the size yet warmth of the room and the elegance was exactly what they were looking for, but the menu sold them as did the connection they immediately felt with Michelle. I had my doubts about food quality given the abundance and thought the later food tasting was okay. However, I had no reason for concern.Sent on 07/20/2017
When the day came the cocktail hour was absolutely exceptional. The food not only plentiful but excellently prepared. Guests were raving and I only wished I had more of an appetite and opportunity to eat given the responsibilities of mother of the bride. I am still thinking about how delicious the lobster tails and the butler-ed ahi tuna was! The dinner filet was cooked perfectly and the service equaled any fine restaurant where we have dined. My napkin was folded every time I left the table. We were served drinks and well attended to. The maitre d" Miguel was absolutely fantastic. He even supplyed me with flip flops when I facetiously said that was what I needed! He arranged for someone from his staff to take most of the things we had there (mirrors, baskets, photos) to our hotel at the end of the night (4 blocks away). Our children selected a marvelous band and the large dance floor at the CTR made for very comfortable dancing. The after party on premises was another benefit. All in all a wonderful evening that went by too soon. Only recommendation for improvement is some additional lighting in the dessert room. Thank you to all the Finley staff for making an evening that we will all long remember as perfect!
Kelly · Married on 06/23/2017
The Crystal Tea Room is the quintessential classic Philadelphia wedding, and Finley Catering exceeds expectations in every way possible. After looking at all the downtown Philly venues, I know nothing compared to CTR and Finley. I had been to weddings there before and had so much peace of mind and confidence that my own reception would be perfect. Guests raved about the food as the best they have ever had at a wedding. The ambiance is incredible and all of our vendors were pleasantly surprised to hear we were having a CTR wedding because they love working with Finley. Michelle made the entire planning process a breeze and her and Miguel were awesome the night of the reception -- thank you Finley for making it the best evening of our life!Sent on 07/17/2017
Sarah · Married on 04/29/2017
What a venue!!! Simply amazing!!! We got married on 4-29-17 at the Crystal Team Room and words can not even explain our satisfaction with not only the venue, but all of the staff who works there as well.Sent on 07/17/2017
We worked with Michele from day one and she made wedding planning a breeze. When we first met for our initial consult, we were nervous and wasn't sure even what to look for, ask about, etc. Meeting Michele was the best decision of our lives that day! She put our minds at ease, broke down things in detail and listened to our vision and what we were looking to accomplish with our wedding theme! A baseball eloquent theme is not something to easily pull off and Michele was very helpful in helping us achieve that goal.
Miguel was a blessing in disguise and we couldn't be more thankful for him. He has such an infectious personality that it's not hard at all to feel like you have known him for over 20 years! He is superb at what he does and keeps your whole night organized and running smoothly. I did not have anything to worry about the entire night of my wedding! My husband and I still talk about how much we didn't have to stress about things and how much we were able to just really enjoy the most important day of our lives.
The food was amazing and our guests still have been raving about all of it from cocktail hour to the after party. The drinks were excellent too! All of our guests were surprised by the large selection and the quality of the drinks!
All of the staff was very friendly and helpful to all of our family and friends. All of you were more than accommodating and we could never thank you for that!!!! We love all of you and thank you from the bottom of our hearts!!! We hope many more people have wedding dreams like ours come true at all of your Finley locations!!! <3
Future brides....look no further!!! This is the venue to make all of your dreams come true!!!! Go and Book today!!!!
Andrea · Married on 04/28/2017
If you want to have a 100% stress-free wedding, from the very beginning of planning until you crash at your hotel room the night of the wedding, then go with Finley Catering. My wedding was at the Crystal Tea Room in April and people will not shut up about it! I worked with Michelle throughout the planning process and she made EVERY SINGLE THING so easy. Miguel was our Maitre D and he truly is a professional. All night all I heard from him was "no problem" and he would get whatever you needed DONE. Marco was our head waiter and he was so incredibly attentive. My in-laws were in love with the special treatment they were getting being the parents of the groom that night!Sent on 08/15/2017
I won't go on and on, although I could. All I will say is that the Finley group knows what they are doing. It is worth every penny!
Melissa · Married on 01/28/2017
Finley Catering is the best of the best. Michelle and her team take good care of you the moment you go on your first venue tour and throughout the entire planning process. My wedding was absolutely perfect because of the great staff they have here and the attention to detail that they put into every wedding (food, decor, service= all perfect). Michelle was my main point of contact, and I had Miguel and Carlos as my day of coordinators to help the day run smoothly.Sent on 02/08/2017
When I arrived at the venue, the party was going and the guests were amazed with the cocktail hour and all of the delicious food. Miguel was right there to make sure we were staying on track with time and knew when it was time to get me to the bridal suite to eat and get my bustle up before the reception started. Michelle jumped right in and took care of my bustle for me- seriously AMAZING!!! You cannot get better people than that!
When I had a chance to step back and look at the venue with the tables set, the lighting dimmed, the chandelier lit nice and bright, the draping hung and the centerpieces set I was overwhelmed with how beautiful the venue was... it was everything I could have dreamt of and more. Finley catering does it right- you are in good hands with this family ran business.
Our guests are still raving about this wedding because it was one hell of a party! Every detail from the lighting and decor, to the cocktail hour, drinks, bar service, dinner, the desert room, dancing, and the after party ran so smoothly and was absolutely perfect. I am still amazed how you had 150 filets cooked perfectly!! I cannot thank Michelle and her team enough for making my wedding day better than I could have ever imagined.
Ashley · Married on 08/13/2016
Our experience with Finley and the CTR team was amazing. We worked closely with Michelle who made sure the day was perfect. She was flexible and fun during the planning process. On the night of, Miguel, Carlos and the waitstaff made sure my husband and I never had an empty drink and also took great care of our parents and bridal party. Our guests had nothing but great things to say about the food, service, drinks and venue. This venue knows how to throw a wedding! I wish I could redo the night!!!!! Thanks to Finley and CTR!Sent on 09/10/2016
Steph · Married on 07/29/2016
Elegant, Beautiful, Delicious, Fancy, Perfect!Sent on 08/08/2016
Best day of our lives! And that is mostly because of The Crystal Tea Room's beauty, their staff's accommodations/attention to detail, and Finley's FOOD of course!
We planned our wedding in 7 months. You have to do VERY little when you book with Finley. I realized that early on. The room itself is already gorgeous, they include a Termini Bros cake, any beers/drinks you want, and food that will have your guests talking forever about!!! We decided not to get married in a church and I was nervous about being able to match the beauty of a church for my ceremony; But the room makes for a gorgeous ceremony spot! The atrium, for cocktail hour gives you the outdoor feel with natural lighting from the glass ceiling and a fountain. We couldn't get over the bridal suite there...just absolutely beautiful and a great space to spend time with your bridal party before everything begins!
Michelle Finley is amazing and was easy to communicate with, helpful and just went above and beyond to accommodate us. Miguel is the bomb too! His attention to detail made the day run smooth as can be. I didn't have to worry about a thing that day because of Miguel! It's clear that both Michelle and Miguel have a ton of experience. The staff there understands elegance and value the details of your day. I don't think it's possible NOT to have the most beautiful wedding if you book the Crystal Tea Room!
Monique · Married on 07/15/2016
We had our wedding reception at the Crystal Tea Room on July 15, 2016. To say that the venue and service was impeccable doesn’t even do it justice! We had the most magical night of our lives thanks to the team at the Crystal Tea Room, and are even RECEIVING many thank you cards from guests thanking us for inviting them! People are still raving about how gorgeous the venue was, and how much they enjoyed the delicious food.Sent on 08/12/2016
Michelle Finley was on top of every single question and request we had throughout the entire planning process. For as much as she deals with on a daily basis, I always felt like I was top priority to her.
Miguel and his staff were hands down the warmest, most accommodating group I have ever experienced at a wedding! He was right there all night making sure my husband and I were comfortable and had everything we needed. I had a request at one point and I asked the nearest busser to help me out. He dropped what he was doing and literally ran to Miguel to let him know. I’ll never forget that!
Great job to Crystal Tea room and its staff! We owe our magical night with great food, service, and ambiance to you!
Tiffany · Married on 02/20/2016
Absolute best day of our lives! It is hard to know where to begin while writing this review because everything was beyond fantastic! The service, the attention to detail, the food, the beautiful venue, the coordination with my wedding planner and all the other vendors could not have been more perfect. We could not have been more pleased with The Crystal Tea Room and Finley Catering! I would like to especially thank Miguel, Nicole, and Carlos. Nicole made sure that everything was ready and running smoothly up to the day of. She was always available to answer questions that we had and responded very quickly. She also was so accommodating to all requests that we had. Miguel (maitre d) went above and beyond to make sure that myself and my husband as well as our bridal party and parents felt like we were royalty. Every request was handled so well. Carlos (captain for bride and groom) was so amazing and made sure that we ate and drank the entire evening. He was very attentive throughout the night and even went the extra mile to help us take things back to the hotel room at the end of the night! Our guests cannot stop gushing about our wedding. We have heard that it was the “best wedding ever” by so many people and I know that we could not have accomplished such a classy, elegant, and beautiful evening without Finley!Sent on 03/28/2016
User6231515 · 2+ years ago
It is almost unfair that I can only rate up to a 5.0, In every one of the criteria listed, Finley Catering exceeded our expectations for our daughter's wedding. I cannot possibly more highly recommend Michelle Finley and her team. Every one of our 175 guests raved about the reception, venue, the food and the Finley staff. The only "hitch" was that of our daughter Emily marrying our new son in law Joe!Sent on 01/18/2016
Jennifer · Married on 12/05/2015
Fantastic people to work with from start to finish!!! We celebrated every meeting with them and they made it totally stress-free. They are total professionals and had every detail covered for us. When they tell you to just enjoy yourself and leave everything to them they mean it. Our guests had a wonderful time and the service was great. Miguel ran the night for us and we now consider him like family. He is the absolute best!!! Under Trish's careful planning, she was able to transform the room into a magical world that we will never, ever forget. I still keep looking at the pictures from that night and feel myself pulled back to that moment and all the fun we had celebrating our wedding. The Finley staff definitely are at the top and we will go back for other events in our family.Sent on 02/21/2016
Claire · Married on 11/27/2015
My husband and I recently had our reception at the Crystal Tea Room in November… Trish was incredible to work with. Her expertise, guidance and communication during the entire process were amazing. Miguel and his team executed everything flawlessly on the day. My guests wanted for nothing!!! The food was incredible and the service was impeccable. The staff was friendly and very accommodating. I come from a hospitality background so I always notice service standards and I could not have asked for more. I am still hearing rave reviews on everything and my guests had a blast ~ Finely Catering does it right!!!!!!!Sent on 01/05/2016
Brooke · Married on 11/20/2015
As soon as I seen The Crystal Tea Room I fell in love with the place. It was the perfect spot for my wedding. Trish was helpful with every step of the way. Miguel was right by my side the whole night making sure I had the perfect day. Also, I would recommend their after party package, its a great package to keep the wedding going. All my family and friends raved it was the best wedding they went to. Loved the staff, the place, and everything about The Crystal Tea Room.Sent on 12/18/2015
User5565852 · 2+ years ago
We couldn't have asked for a better day!!! Everything was absolutely perfect!!!! People have not stopped raving about the food...everything was so delicious.The Crystal Tea room is just beautiful but the staff makes the entire evening magical. Planning the wedding with Trish was great...she was helpful, honest and fun to work with. She literally responds to your questions in minutes. Miguel is just the best ever!!! Everyone from Finley Catering exceeded our expectations and we cannot begin to thank them enough.Sent on 11/12/2015