Crystal Ballroom at the Radisson Hotel of Freehold Reviews

The staff were so professional and amazing in everything they did! Their hard work, engagement, and dedication created such a wonderful experience. Their welcoming atmosphere is something we will cherish forever. If you’re looking for a place to get married, look no further. THIS is the place to be.

We can not say enough about the staff and services provided at the Crystal Ballroom at the Radisson in Freehold, NJ for our wedding! Megan and Amanda were super helpful and supportive during the planning process, always being available to answer ALL of my many questions. Rebecca was great, making it super easy and convenient to set up the room block right on site. Amber, our maitre d, was amazing with day of coordinating and all the setup making sure the day went smoothly. Everyone was super nice, easy to work with, and very accommodating to my requests and vision for the day. My guests are still talking about how amazing all the food was and there was a lot! Everything was so beautiful and the entire went day went perfectly. I loved how convenient it was to have everything all in one location! They also do specials throughout the year and we got an amazing deal!!! I highly recommend The Crystal Ballroom for your wedding!!
❤️ Tina & Marcos

We were in the Emerald Ballroom for ceremony and reception. I gave my team such little direction and minimal decor and they made the space a dream come true. Amber was so helpful the entire night and Megan was always available to answer all my questions since my first tour til the wedding night. Amber did an amazing job with setting up the reception space. All my guests were so impressed with cocktail hour and all the food! 10/10 would recommend.

Everyone was amazing. We wanted for nothing and as a bride that meant everything to me. Amber made sure that everything was perfect and that my husband and I were taken care of when it came to food and enjoying our night. I recommend this venue to everyone and I thank them for my fairytale wedding

I couldn’t have asked for a better venue. From the beginning to the big day, the crystal ballroom really just handled everything and made the day amazing. Megan was great during the planning process, she answered every single question pretty much instantly and helped me so much. Rebecca was great when it came to our hotel block and always kept us updated. The hotel was so accommodating to us and our guests. No one had a single complaint! On the day of, Amber handled every single thing. From setting up our decor, to guiding our vendors, to even making sure I always had a drink in my hand. She worked so hard, and it was very impressive. She thought of things that I didn’t even think of myself! I felt so at ease the whole time, and like I was in really good hands. This team really cares about their brides and grooms. They go above and beyond. They were more than I could have ever imagine and helped make my day go better than I could have ever asked for. Get married here!! You won’t regret it. My guests also said the food was amazing, and the space was stunning! Also the bridal suite is awesome- huge space perfect for getting ready. I could go on and on about how many little things they thought of and how there are so many great things about this venue but sadly I am running out of characters!

The staff at the Radisson was truly one of a kind. Amber, Meghan, and the rest of the staff made our day perfect and would book with them over and over again.

Amazing venue ! Megan and Maria our wedding coordinators are amazing to work with and put everything at ease for us . So helpful . Amber our maitre de was wonderful as well . Made sure we were taken care of all night ! Would definitely recommend to everyone we know to use this venue for their wedding!!!

The team made our entire wedding experience amazing!! Megan and Maria were an absolute pleasure to work with, and Amber and team did an amazing job on putting our vision into a reality!! Can’t thank everyone enough for giving us the most magical day ever!!!

Everyone was wonderful! Special kudos to Megan, Maria, Amber. and Rebecca. Guests especially loved the food and ambience. Great job!

My now husband and I began looking at venues in 2022. The Crystal Ballroom was the first and only place we looked. As soon as we began speaking to the staff and saw the rooms, we loved it. We got married last Friday and everything went incredibly smoothly due to the amazing staff. Amber, Sammi, Maria, and Megan were so great with all of their help with everything from planning months in advance to everything that day. I highly recommend The Crystal Ballroom. Thank you again so much for everything and for truly making our day so special!!

The venue was beautiful, the food was amazing, the drinks were great and the staff was fantastic. Best wedding venue

The entire team at the Crystal Ballroom is absolutely amazing. My husband and I couldn’t have asked for a better day!!

Everything was perfectly done!

I can’t say enough positive things about our experience with all the staff at The Crystal Ballroom. From the very first meeting to the day of the event, everyone was helpful, kind, caring and attentive. Our wedding had about 125 people and everything went off without an issue. Our Maitre D Amber was beyond amazing the day of the wedding. The food and drinks were insanely good, no one had anything bad to say about any of the food. I would highly recommend booking your wedding or event here. The price, staff and venue are impeccable. If i have another large event in the future, they will be my first call.

Look no further and book your wedding here. The team that is provided to you (Elizabeth and Megan) are legit rock stars. They were so helpful with all the thousands of questions I asked them throughout the process and eased any concerns/nerves we had. Amber our Maître D' was like a super hero! She handled everything with such attention to detail and was so fun to work with. It was so nice knowing I had her by my side that day to guide us through. The food and cocktails were amazing and the dance floor is HUGE! The ballroom is so beautiful. We cannot thank the team enough for making our day perfect (we are just so sad it is over!) Thank you ladies and the crystal ballroom team for giving us our dream wedding!

Amanda and Tom

Had an amazing site tour experiences with Diana ! Her personality was a huge plus ! She was extremely welcoming to my family and answered all questions we had fantastically. The packages were very detailed and everything was broken down for us. We decided to book with the Elegant Crystal Ballroom at the Radisson Hotel and can't wait for our Big Day in 2022!

Emerald Ballroom 1.22.22
What an amazing team! They gave us our DREAM wedding. Elizabeth (catering director) settled our fears when we came to her with concerns of past negative reviews, she asked us to trust her & the team that they promised everything would be perfect, and it was! Sam the general manager, we feel like her & Marvin (maître d) waited on us hand & foot. We never waited for a drink or food. The food was delicious. The bartenders Chris, Darryl, & Anthony TOP NOTCH so kind and attentive. (After party & night before wedding) What I can tell you honestly the communication was on point. Up until the wedding our point of contact went through like 5 different people before landing on Elizabeth with the change in staff. I laid it all out to Elizabeth and she listened and helped make everything perfect. I came to her that I was worried my overnight guests would be turned away or not enough room, she had Tyler work with me to calm my fears and everything was smooth NO ISSUES! I told Sam & Marvin some issues I thought may arise the day of and they made sure any changes day of came to us as a couple first. We checked in the night before and had zero problems, our guests checked in with no problems. Breakfast the morning after was amazing! French toast sticks are bomb. My ceremony & reception was gorgeous we used Radisson’s centerpieces, most décor, backdrop, linens, and pedestals. We supplied signs for tables and card box, but they have if you need I believe. My advice for couples is bring extension cords, lol we felt there was not enough outlets personally, and no usb ports in rooms. STAY OFF SOCIAL MEDIA! If you have a problem or concern, go to Radisson right away lay it out there. I was horrified at first, but my day turned out perfect! Be open & honest with them and they will be honest with you.

Employees: Super sweet, caring, attentive, helpful, courteous & receptive.
Food: All of the food for our wedding was delicious no complaints
Hotel: Zero issues with check in check out, rooms were clean, no issues.
Communication: no issues, I felt we were responded to in a timely manner

Words cannot describe the venue enough Joe & I are so happy! The feeling we got when we first booked is what we ended our wedding with.
Elizabeth, Sam, Tyler, Marvin, Chris, Darryl, Anthony, & the front desk staff you have all made our wedding a dream come true thank you so much for everything we appreciate you all so much.

The staff at The Crystal Ballroom really allowed me to bring my wedding vision to life. They provided great service and delicious food. Our guests were well fed and never thirsty. Everyone was so professional and responsive to my questions whenever they arose. So glad I was able to book my wedding here.

I had my wedding at the Crystal Ballroom on 7/16/2021. Everything was perfect from start to finish!!



I booked my wedding back in 2019 with Heidi. I fell in love with the venue and a few days after my tour, I booked! When COVID came, I was very nervous about how the venue was going to proceed with postponements. They were so accommodating and allowed me to postpone with zero hassle. From the booking, to the postponement, to the menu detailing, Heidi was quick to answer all of my questions and provided guidance and clarity during so much uncertainty.



Prior to the wedding, I dropped off all of my personalized items for the wedding to Sam. She went over every detail with me to ensure that everything was planned as I had wanted. On the day of the wedding, Sam checked in with me multiple times while I was getting ready with my bridal party to assist us with anything we needed. Her eagerness to help was truly appreciated and made me feel at ease while I was nervous about my big day! Her generous and caring attitude made me realize that my event was in good hands and that I had nothing to worry about!



Sam and Eric executed my event and perfectly implemented every detail I asked of them. The Ceremony space was gorgeous and better than I could have ever imagined! Sam made sure my entire bridal party was lined up perfectly for the procession which was such a big help! Immediately after the ceremony, Sam and Eric greeted my fiancé and I with champagne and led us to our reserved table for cocktail hour. They brought us food from each station so that we could spend time greeting our family and friends. My husband missed the round of pizza bagels that were passed so Eric brought him his own tray of them! All of our family and friends raved about how amazing the Cocktail Hour food and service was and I agree! Prior to the reception, they brought my fiancé and I into the ballroom so that we could see it all set up and it was absolutely beautiful. We brought our own personalized Neon Sign and they were able to hang it right over our gift table. It looked beautiful and it was such a great touch!




During the reception, Sam and Eric made sure my fiancé had a drink at all times and they personally served us our meals. The food was delicious. Eric also made a point to bring us over to the dessert stations before it was open to our guests. They both checked in with us throughout the duration of the reception to ensure that we were satisfied with everything. The servers were phenomenal and made sure that all of our guests were taken care of. One server in particular took extra care of my grandmother who was chilly during the ceremony. This server brought a blanket over to my grandmother to accommodate her..I was so thankful!




At the end of the reception, Eric packed up all of our items and delivered them to our suite for us. This was a HUGE help and certainly did not go unnoticed. The entire event was perfect. We even hosted a breakfast in the atrium the following morning and Eric made sure everything was to our satisfaction! Sam and Eric were so accommodating the entire time and ensured that my big day went off without a hitch! It truly was the best day ever!!

My daughter's wedding at the Crystal Ballroom was a dream come true! They answered a million questions for us before the big day, and they were always helpful and cheerful. The room and lighting and garden were perfect. On the day of, the staff was so helpful and happy to give us any special requests. The food was delicious and beautifully served. Most importantly we had a wonderful time celebrating as a family and my daughter will always be proud of this wedding! Thank you!

There’s an old and sadly too-true consumer-related joke that all pre-contract prospects are treated like they’re in heaven while most post-contract customers find out they’re actually in hell. This did not apply in any way to the wedding my wife and I made for our daughter and her now-husband this past weekend at the Freehold Radisson Crystal Ballroom. The entire team, across every aspect of the process, including Lauren, Heidi, Kelly, and Samantha couldn’t have been more pleasant, caring and responsive to the bride and groom as well as us from beginning to end. The result was a seamless night of fun with excellent food and service. Thanks! JS, Father of the Bride

I recently had my wedding at the Crystal Ballroom, and it was amazing. Everyone couldn’t stop talking about how much food they got. Everything was perfect! Thank you for making our wedding fabulous!

The staff at The Radisson of Freehold were absolutely amazing! They made sure that everything was how it should be. Throughout the day and night they made sure I was taken care of and if I needed anything they were always there to help. Sam you are the absolute best Maitre D there is. My day was amazing, and a big part of it was because of the Radisson Hotel of Freehold.

We had an incredible day & night with our guests celebrating our wedding! From day one, the service, promptness, professionalism and attentiveness were top notch.

The Radisson of Freehold is a beautiful venue and we thank you for an amazing experience!