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Weddings

Crown Bridal Reviews

Crown Bridal View more information

Reviews

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36 Reviews
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97% Recommended by couples

Awards

36
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
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    Alanna S. Sent on 01/23/2024
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    Amazing Service

    I said yes to the dress at Crown Bridal! Kynda, the owner was an absolute delight. She made me feel so comfortable, answered all of my questions kindly, and kept me laughing throughout our appointment. She was thoughtful of my budget, and being someone who doesn't often dress up she really helped me hone in on my style preferences. In the end, I narrowed down my selection to 3 dresses I really liked and after taking a look at them, she brought me a dress that combined my favorite elements of all three. When I put her recommendation on I knew it was exactly what I wanted. Thanks Kynda for an amazing experience!
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    Michelle N. Sent on 02/19/2024
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    Amazing, personalized experience

    We had an outstanding experience at Cown bridal, and I can't thank Christy enough for her exceptional service. She gave my daughter undivided attention, patiently listened to preferences, and ultimately helped her find the perfect dress. Christy's expertise and professionalism made the entire process enjoyable and stress-free. The personalized attention she provided truly made our visit memorable. I highly recommend this salon, especially with Christy as your salesperson, for a wonderful bridal shopping experience.
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    Juliann Sent on 12/27/2023
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    She is Amazing. Won’t let bride be bullied by guests.

    Kynda is amazing. She makes sure that the cross is he focus and helps her determine what she does and doesn’t like about each dress to break it down to make sure the bride picks the perfect dress for the big day.
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    Christy C. Sent on 12/27/2023
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    Erica’s wedding dress

    Crown Bridal is a beautiful place to find your perfect gown! But that’s not all the owner Kynda and her staff are amazing - taking the time to patiently and without hesitation help you feel like the most important and special bride or family member searching for that one perfect dress!!
    I would highly recommend them!!
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    Gayle M. Sent on 08/15/2022
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    Personalized

    Awesome selection of gowns and accessories; enthusiastic and knowledgeable staff with a team of designers to help put the right outfit together for the bride, groom, and attendants. Dreamy showrooms and dressing rooms! And did I mention affordable? Check it out!

    Crown Bridal's reply:

    Thank you Gayle for the kind words and support! We appreciate and value our time with you! Your support means the world to us and we are thankful.
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    Tess S. Sent on 12/27/2023
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    Great Experience

    We had a great time with Kynda! I was able to find my dress and had a fun time with my family.
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    Theresa B. Sent on 12/27/2023
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    Fun Experience

    Had a great time with my daughter. Excellent selection, pricing and very knowledgeable in helping decide which dress to pick. Highly recommend!!!!
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    Tamara D. Sent on 12/27/2023
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    Amazing! Wonderful experience!

    Owner was amazing! She opened up her boutique after hours. Super professional and really knows her stuff! Would highly recommend!
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    Gracie S. Sent on 12/27/2023
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    Fun and Efficient

    Kynda made wedding shopping a breeze! So many beautiful options and styles. My sister is super indecisive but you would’ve never known with how easily she found her dress! I highly recommend Crown Bridal.
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    Patti M. Sent on 12/27/2023
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    Fun, professional and charming

    A special time with family to help select the perfect wedding gown for my niece. Kynda made the experience fun. She’s knowledgeable and has a beautiful showroom. Incredible selection of gowns for brides, attendants and Moms.
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    Jan F. Sent on 12/28/2023
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    Kynda and and her team at Crown Bridal were AMAZING and made the day perfect for my daughter and I.

    From the moment my daughter stepped into Crown Bridal she was made to feel so special. Even though she had an idea of the Morilee Wedding dress she wanted Kynda made sure she tried many options just to be sure. She put my daughter at ease in her gorgeous shop which is also a Morilee Boutique for the Pacific Northwest. Crown Bridal has everything you need for the wedding party. It was wonderful my daughter was able to see Morilee bridesmaids, veils and even gorgeous Mother’s gowns for me. I would recommend this wedding experience to everyone. Thank you Kynda and everyone at Crown Bridal you are the best!
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    Grace C. Sent on 01/15/2024
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    Thank you Crown Bridal!

    I had such an amazing experience at Crown Bridal and saying yes to my dress! Kynda explained everything so well and was so helpful during the entire process. I was able to bring my sisters, my mom, and my fiancé’s mom and Crown Bridal provided a special place for us to enjoy the day. The process was so smooth and I did not feel rushed or like they were just trying to sell me everything. Crown Bridal has a great variety of dress styles and dresses for your bridal party as well. If you are looking for where to start wedding dress shopping at, I highly recommend going to Crown Bridal.
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    Isabel Sent on 12/27/2023
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    Great service!

    Kynda was excellent and very professional helping us find a wedding dress for my sister, she was experienced and very knowledgeable of the wedding industry and helped us pick the perfect dress. Definitely recommend to any brides seeking the perfect dress!
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    Trinh N. Sent on 03/20/2023
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    Wedding dress shopping

    It was my first time trying on dresses and they made me feel very comfortable and was very understanding. When I found my dress they made the experience wonderful
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    Christy M. Sent on 12/27/2023
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    Amazing Experience

    This shop was so perfect for my daughter, the bride. They were ready on time, the shop was truly beautiful, they had a huge selection to choose from, and all the staff treated her with kindness, respect and honesty. They also had us laughing and enjoying the process, which was a wonderful bonus we didn’t expect. My daughter found the perfect dress at a great price, and also got a picture with a life size cardboard cutout of Randy Fenoli. Such a great experience!
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    Lauren C. Sent on 08/22/2022
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    The Best Bridal Experiece I've Ever Had

    Ladies. Listen. This is the place. I got engaged a few months ago and have been searching for dress styles, designers, and boutiques to help me find The Dress. I was pleasantly surprised to find how many designs I loved by Randy Fenoli. I'm from Olympia, and quickly realized no one in the PNW has this line but Crown Bridal. So, I called before making an appointment at a shop an hour and a half from my home to see if they had the styles I liked to try on. When I called, I remember feeling like it was a bit chaotic on the phone because the call was picked up, there was cross talk in the background with someone in the showroom and I was "back burnered" a bit for a few minutes. I could quickly tell there was some sort of logistical complication and I had the owner on the phone - I overheard her quickly, clearly, and effectively reassure the bride about whatever shipping related complication had arisen (courtesy of the COVID world, not doubt).

    I was starting to wonder if I should call back, and then Kynda got back on the phone with me and immediately gave me her undivided attention. She answered my questions efficiently and educationally, and I quickly understood that she knew her product, processes, and the lines she carried. I work a similar job in a different industry and I quickly recognized I had a plate spinner like me taking care of her clients, in the store and on the phone. Randy Fenoli is a new line for her, she explained, and she had dresses ordered that had not yet arrived. She told me she didn't have the dress I was hoping to try, but offered to check with vendors from a recent trunk show in Portland to see if she would get one - total above and beyond service. While she wasn't able to get that dress, she and the Crown Bridal website convinced me another designer she carries, Morilee, had similar, excellent options.

    So, a few weeks later, I and my bridal entourage came into the store for a two and a half hour appointment and my first foray into wedding dress shopping as a bride. Having been in multiple bridal parties, I thought two and a half hours was a long appointment and plenty of time. When we arrived, Kynda introduced herself as the owner and that I was her only appointment for the rest of the day (at 1 PM), so she was ready to take all the time necessary to help me find what I want. Not what to buy from her, not her dress, not "The Dress." She was there to help me as a bride. And that’s what Kynda proceeded to do – giving me clear explanations, an authoritative and experienced understanding of her store and her product, and she sent me shopping her racks. After I picked way more dresses than I needed to try, she patiently helped me into dress after dress, while providing clear and supportive questions, guidance, and “ratings” to help me clarify what I wanted. As we went, she picked “unicorn picks” based on the feedback I gave and the product she clearly knows well.

    After thirty dresses and a full FIVE AND A HALF hours of her undivided attention, I found and purchased “The Dress,” the veil, and the headpiece that tied everything together with my desired wedding style. It was not a Randy Fenoli. It was not a Morilee. It was a Crown Bridal Couture semi-custom design that ticked every box I and my fiancé were hoping for, boxes I didn’t know I wanted, and a price less than I thought I would spend. She used her knowledge of my venue to make recommendations on details (keep the sequins you’re on the fence about – the warm lighting in the room will make it gold and gorgeous) and took every opportunity to use her knowledge of the process to save me money and time.

    This experience was nothing like I expected, in the best possible way. This is a better experience than I or my friends and family have had in Olympia, Tacoma, Seattle, Bellevue, and beyond. It is absolutely worth the drive!

    Crown Bridal's reply:

    Thank you Lauren for such an amazing review of Crown Bridal! As you know we take the upmost pride in our services and selection and we’re so honored you chose us to take this amazing journey with you. We’re honored and humbled by your words.
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    Claire M. Sent on 12/16/2021
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    Happy beyond words!!

    The customer service was beyond what I expected. They were so attentive and so helpful. I said yes to the dress because of them!
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    Hh Sent on 12/31/2021
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    Absolute Pleasure

    Working with Crown Bridal (and the owner Kynda in particular) has been a wonderful experience. As a newly engaged bride-to-be, I knew virtually nothing about the wedding planning and dress buying process. Kynda patiently answered all of my questions and walked me through it. She was also incredibly flexible and willing to work with me as my sister/MOH lives out of town and would only be in town for a small window around Christmas and she wanted to be involved with the dress process! In a follow up appointment I worked with another member of the team who was very sweet, professional, and gave honest feedback. I am currently still working through Crown Bridal for my bridesmaid dresses. I have loved learning more about them and what they do for the community. They frequently host give-aways and do everything they can to support other local businesses, and I respect that so much. I can't recommend Crown Bridal enough!
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    Aleesha Sent on 12/10/2021
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    Every Brides Wedding Dress Shopping Dream Experience

    highly recommend Crown Bridal for not only their incredible selection of gowns, but for the atmosphere, and the exceptional customer service.

    I had a blast looking for gowns! My Maid of Honor and I were pulling dresses along with my consultant MJ (who I will brag on later) There were multiple appointments going on, but each bride had their own area that included pedistool, full length surround mirrors, comfortable seating and a roomy dressing room. We were even given champagne as we looked through endless gowns. Amazing!!

    Ok, let me tell you about MJ my personal consultant. This girl went above and beyond to assist me with dressing. I am not a size 0, I am 180lbs 5ft 7in tall. I have lost over 40lbs since July, still have 30 to 40 to go. MJ did whatever nessessary to stuff me in a dress that I liked. Don't get me wrong, they have sizes for everyone, there was just a couple that were on the smaller side. That did not deter MJ, she stuffed, pushed, pulled, jumped, wriggled, crawled on the floor, etc... she made sure that even if the dress was clearly too small, she would do little tricks so I could look beyond the fat and visualize myself in that dress. If you know wedding dresses, you know how heavy and insane they can be. MJ did this for almost 3 hours with me. No matter how many times I wanted a different veil, or sleeve, or whatever, MJ never fretted. She is amazing!

    I had finally found my dress, but it was so expensive that I didn't think I could get it, but MJ left for a minute and came back with the owner. I can't gobim to detail about what was said since every situation is different, but the owner made it possible for me to get my dream dress. After 3 hours of no emotion, they were not going to let me leave without the one dress that made me cry.

    I truly believe that they really are all about the bride. Its more than a profit to them. They want you to feel like you are the most beautiful women on your wedding day, and they will do whatever it takes to make that happen.

    Now, this review is only for my appointment. I have not had my measurements or received my dress so I can only attest to the appointment of finding my dress. Anything could change, as I have seen before after the "sale" is made, but I have high hopes and confidence that I will be happy through it all.

    If not, you will all know about it! I am huge on reviews and if I am moved good or bad, the world will know!

    Oh, I added a photo of my dress. Beautiful right?!

    Update for 12/09/21- 1st Fitting Appointment

    Today was my first fitting, but if you are wondering why the time is so spread out between appointments its because I am on a weight loss kick and they want to allow me more time before my final fitting. If you have no weight to loose then appointments will be super fast.

    I just can't say enough good things about Crown Bridal. I have been in customer service for over 20 years and not only do I make sure I provide exemplary CS, but I expect it as well; especially in the Bridal market. Kynda (Owner and designer of my dress shown in the pic) and MJ (my/Bridal Consultant) are just so down to earth and laid back but at the same time so on point and professional. We were chatting and having a good Ole time, but when it came to my measurements it was all business. This was because they wanted to make sure my measurements were done perfectly.

    Now, to get proper measurements you have to be dressed down to your undies. I know many women may feel uncomfortable in their own skin like I do right now, but I was not uncomfortable at all! Kynda was actually the one doing my measurements at this appointment as I believe it was a measurements training session for this particular dress. Either way there were two women in there with me, but I never felt uncomfortable at all! It was fast but extremely thorough. Anyways, because I am reviewing each session separately I need keep this short. Just know that so far I am extremely happy with Crown Bridal, and any Bride who wants their dress experience to be perfect needs to start their adventure here!


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    Brittany H. Sent on 12/27/2021
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    Love this place

    Had an amazing experience at Crown Bridal. The whole team at Crown made sure I was comfortable, happy and feeling great, they also had a huge selection of gorgeous dresses, So glad I said yes to the dress with them!!

    Crown Bridal's reply:

    It was an honor working with you! Thank you for sharing your journey with us Brittany! We appreciate your business and support!
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    Tonia Sent on 01/22/2023
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    Destination Dreams

    Crown Bridal helped make my dream destination wedding a beautiful reality with THE perfect dress!
  • Victoria
    Victoria L. Sent on 01/30/2023
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    Simply Amazing!

    What can I say about Crown Bridal except WOW! Crown Bridal is the BEST place for brides, hands down. From start to finish, Kynda and her beautiful team (Tiffany, Mjay & Karina) were kind, attentive, and made such a big decision so much easier! When I got engaged back in 2020, I was so excited about everything, except dress shopping. Don’t get me wrong, I love clothes, but as a plus size bride, I was so worried that there would either be a limited selection of dresses for me to try on, or whatever was there would be out of date and not very flattering. I called into the salon with my concerns, and Kynda assured me that she had LOTS of plus size options, but also told me she could fit me into almost any size (within reason) to help find the perfect dress. I ended up booking the VIP appointment, (If you can ladies, do it! The store is closed for your appointment only, there is drinks and food, it is delightful), and Kynda helped me dry on dresses after dress, narrowing them down to my favorites. I have never felt SO beautiful in anything in my life when I found the one. She is SO good about reading your expression, emotions, and really hearing what you’re saying to find that perfect dress. I LOVED my dress right away, but felt it was missing that big WOW factor – more sparkles. Right away, she suggested an underskirt that could be sewn under the first layer to give the dress more sparkle and lace. It was the little touches like that that shows how much Kynda cares for her clients. I never felt rushed, or pushed, or like I didn’t matter in the salon. The whole process was easy, the dresses come in a wide range of prices for any bride’s budget, and the whole staff makes the whole experience feel like you’ve been friends for ages. I would 1000% percent recommend every bride goes here to for their dress!

    We also used their tux service for the gentleman, Jim’s Formalwear, and that process was phenomenal as well! It was easy, and anyone who’s gotten married knows how hard it is to coordinate fittings with a large (or small) group of people. My now-husband and I sat down with the look books, decided on the looks, and then had all the measurements taken right there in the salon. When the suits came 3 days before the wedding, Kynda had all the gentleman try them on, and whatever didn’t fit quite right, she had a new piece overnighted so everyone was looking sharp and ready to go the morning of!

    The whole process for both myself and my groomsmen was fun, and stress-free, and I felt so comfortable leaving everything in the salons hands. These ladies are so near and dear to my heart now, and it makes me sad I can’t get married again just to stop in and see them! Honestly, my photos doesn’t even do justice for how beautiful these pieces are! Thank you again Crown Bridal, you are truly the best
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    Danielle F. Sent on 12/27/2023
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    Great vendor

    Beautiful dresses and lovely service :)
  • Stephanie
    Stephanie K. Sent on 02/26/2022
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    Amazing! Friendly, knowledgeable staff with zero pressure!

    I had the absolute best experience! Marivel, the associate I worked with, was amazing! I didn't feel pressured or pushed any which way and she really listened and stayed within my budget which I was worried about initially. Not only were the dresses beautiful, all the staff made myself and my two guests feel special and welcome. It is in downtown Vancouver so parking can be tricky but it's so worth it!

    Crown Bridal's reply:

    Thank you for your review Stephanie! We can hardly wait to see your amazing wedding photos!! Thank you so much for sharing your journey with us!
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