Courtyard Bethesda Chevy Chase Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
17 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Donna Sent on 10/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The wedding coordinator,Joyce was outstanding. She made every effort to make the day pleasant and non stressful.The wedding coordinator,Joyce was outstanding. She made every effort to make the day pleasant and non stressful. -
Quality of service
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Sheryl Sent on 12/17/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The decision is easy. The Marriott staff was so easy to work with, especially Joyce Mercott and Kiuana Smith. The value for the cost is great. The location could not be better. The renovations makes this hotel even more appealing. I would not change a thing.The decision is easy. The Marriott staff was so easy to work with, especially Joyce Mercott and Kiuana Smith. The value for the cost is great. The location could not be better. The renovations makes this hotel even more appealing. I would not change a thing. -
Quality of service
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Veronica Sent on 04/24/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
All I can say is it was amazing. Kudos to Joyce Mercott....All I can say is it was amazing. Kudos to Joyce Mercott.... -
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Lauren Sent on 04/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were very happy with our experience with the entire Courtyard by Marriott at Chevy Chase but especially with Joyce Mercott. From start to finish Joyce helped us plan our big day from timetables, coordinating vendor meetings at the hotel, selecting the food and speaking with the chef, and helping the wedding itself run smooth from start to finish. We had our ceremony on their terrace under a BEAUTIFUL tent with amazing chandeliers. Our reception was inside one of their ballrooms which had been uplit by our DJ and looked nothing like it did in the daytime. The entire staff was not only professional and courteous but amazingly friendly and helpful before, during and after all of the events. We could not have imagined a more perfect evening and we are SO happy we picked the Courtyard Chevy Chase!We were very happy with our experience with the entire Courtyard by Marriott at Chevy Chase but especially with Joyce Mercott. From start to finish Joyce helped us plan our big day from timetables, coordinating vendor meetings at the hotel, selecting the food and speaking with the chef, and helping the wedding itself run smooth from start to finish. We had our ceremony on their terrace under a BEAUTIFUL tent with amazing chandeliers. Our reception was inside one of their ballrooms which had been uplit by our DJ and looked nothing like it did in the daytime. The entire staff was not only professional and courteous but amazingly friendly and helpful before, during and after all of the events. We could not have imagined a more perfect evening and we are SO happy we picked the Courtyard Chevy Chase! -
Quality of service
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User2589516 Sent on 04/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We love the Courtyard in Chevy Chase. Their staff, their facilities and their food keep us coming back year after year. They go above and beyond to make the process seamless from contract to event day. I wouldn't hesitate to recommend them to others!We love the Courtyard in Chevy Chase. Their staff, their facilities and their food keep us coming back year after year. They go above and beyond to make the process seamless from contract to event day. I wouldn't hesitate to recommend them to others! -
Quality of service
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User2430360 Sent on 11/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
On behalf of University Research Co.,LLC and the REACH Project I would personally like to thank you for the outstanding service provided for our November 9,10,12 and 13th event. You and your team, Mr. Abdallah, Mr. Byran and Mr. Amilcar were fabulous throughout the preparation process and four day workshop. Your team’s attention to detail, flexibility, willingness to accommodate last minute request and positive attitudes with myself, my logistics team, our presenters and our participants were greatly appreciated.
We look forward to working with you in the near future.
On behalf of University Research Co.,LLC and the REACH Project I would personally like to thank you for the outstanding service provided for our November 9,10,12 and 13th event. You and your team, Mr. Abdallah, Mr. Byran and Mr. Amilcar were fabulous throughout the preparation process and four day workshop. Your team’s attention to detail, flexibility, willingness to accommodate last minute request and positive attitudes with myself, my logistics team, our presenters and our participants were greatly appreciated.
We look forward to working with you in the near future.
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Quality of service
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Yolanda Sent on 08/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
First it started with Joyce as the banquet manager working with me to confirm a space and date. Joyce was outstanding from the first day we met until the last day when the event was over. Then Kiyana at the front desk that checked me in on my arrival on that Friday was so very pleasant and professional. On the morning of the celebration I met Abdallah and he was accommodating with allowing me to decorate my two tier cake at 7:00am. The day of the event was special to me and everyone was helpful the entire night especially Brandon serving my friends drinks all night.
Thank you for everything and I can't wait to plan my next event at your venue. Hopefully I will get the suite next time. Smile.First it started with Joyce as the banquet manager working with me to confirm a space and date. Joyce was outstanding from the first day we met until the last day when the event was over. Then Kiyana at the front desk that checked me in on my arrival on that Friday was so very pleasant and professional. On the morning of the celebration I met Abdallah and he was accommodating with allowing me to decorate my two tier cake at 7:00am. The day of the event was special to me and everyone was helpful the entire night especially Brandon serving my friends drinks all night.
Thank you for everything and I can't wait to plan my next event at your venue. Hopefully I will get the suite next time. Smile. -
Quality of service
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User2281421 Sent on 08/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Joyce and her staff were a pleasure to work with. The food was excellent and the facility was perfect.Joyce and her staff were a pleasure to work with. The food was excellent and the facility was perfect. -
Quality of service
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Gabby Sent on 08/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The two men who were present and helping with the food and making sure everyone was comfortable did a great job and accommodated all our needs!The two men who were present and helping with the food and making sure everyone was comfortable did a great job and accommodated all our needs! -
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Geraldine Sent on 06/04/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am a wedding planner that did business with the Marriott for my bride Sandra Harrell and Groom Derick Bullock. I enjoyed working with Ms. Joyce Mercott. She was very professional and explain all the small details. Always got back to me quickly with any question or concern. Her expertise and professionalism made this reception a joyous occasion.
I am a wedding planner that did business with the Marriott for my bride Sandra Harrell and Groom Derick Bullock. I enjoyed working with Ms. Joyce Mercott. She was very professional and explain all the small details. Always got back to me quickly with any question or concern. Her expertise and professionalism made this reception a joyous occasion.
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Quality of service
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User1928683 Sent on 11/18/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The manager, Joyce, was extremely flexible in accommodating all of our needs. The chef created a special menu for us, and our guests had a great time at the event. We will definitely work with the Marriott again for our future events and would recommend the venue to others as well!The manager, Joyce, was extremely flexible in accommodating all of our needs. The chef created a special menu for us, and our guests had a great time at the event. We will definitely work with the Marriott again for our future events and would recommend the venue to others as well! -
Quality of service
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User1916752 Sent on 11/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The conference room was spacious and elegant. The food was superb and the decorations were gorgeous. I highly recommend using this Marriott Courtyard for future events.The conference room was spacious and elegant. The food was superb and the decorations were gorgeous. I highly recommend using this Marriott Courtyard for future events. -
Quality of service
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R. Sent on 10/24/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I had an extremely pleasant experience at the Courtyard Chevy Chase for our wedding ceremony and reception. The Mayfair Ballroom was the perfect size for our intimate wedding that consisted of 120 of our closest friends and family. The staff was exceptional from beginning to end. They guided us along the way and made suggestions about the menu, décor, vendors, etc . . . . which made our job a lot easier. The pricing is reasonable and Joyce Mercott, Catering Sales Manager, worked with us and our budget to make everything happen. This was one of the best days of our lives and we’re grateful that the Courtyard Chevy Chase lived up to their promises and delivered awesome customer service which Marriott is known for. We would definitely recommend the Courtyard Chevy Chase if you are looking for a mid-sized venue with top-notch service. We plan on returning there in a few years for an anniversary party, I can’t wait to do business with them again.My husband and I had an extremely pleasant experience at the Courtyard Chevy Chase for our wedding ceremony and reception. The Mayfair Ballroom was the perfect size for our intimate wedding that consisted of 120 of our closest friends and family. The staff was exceptional from beginning to end. They guided us along the way and made suggestions about the menu, décor, vendors, etc . . . . which made our job a lot easier. The pricing is reasonable and Joyce Mercott, Catering Sales Manager, worked with us and our budget to make everything happen. This was one of the best days of our lives and we’re grateful that the Courtyard Chevy Chase lived up to their promises and delivered awesome customer service which Marriott is known for. We would definitely recommend the Courtyard Chevy Chase if you are looking for a mid-sized venue with top-notch service. We plan on returning there in a few years for an anniversary party, I can’t wait to do business with them again. -
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Ms. T. Sent on 04/01/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Joyce Mercott worked with Peg and me from the start. She was professional and nonjudgmental (we were a newly married same sex couple). We felt comfortable with Joyce and her staff. They were professional, flexible (everyone was having so much fun, they allowed us to keep the bar open an extra hour) and just awesome (Joyce comped us a suite overnight!!). We can't say enough about how we were treated. When Joyce joined in our dancing, we knew we had a friend for life!! Congratulations Joyce! You did a fantastic job and we would highly recommend you to any of our friends.Joyce Mercott worked with Peg and me from the start. She was professional and nonjudgmental (we were a newly married same sex couple). We felt comfortable with Joyce and her staff. They were professional, flexible (everyone was having so much fun, they allowed us to keep the bar open an extra hour) and just awesome (Joyce comped us a suite overnight!!). We can't say enough about how we were treated. When Joyce joined in our dancing, we knew we had a friend for life!! Congratulations Joyce! You did a fantastic job and we would highly recommend you to any of our friends. -
Quality of service
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User2579675 Sent on 04/18/20164.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
I've worked with the vendor on multiple occasions and they always provide great service.I've worked with the vendor on multiple occasions and they always provide great service. -
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Stephanie Sent on 06/12/20174.3 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
We had a great time working with Joyce to plan our wedding reception. She was very responsive and easy to work with. Her presence the day of helped us quickly recover from small issues.We had a great time working with Joyce to plan our wedding reception. She was very responsive and easy to work with. Her presence the day of helped us quickly recover from small issues. -
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Michele Sent on 06/03/20154.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
the Marriott was lovely to work with. We plan to work with them again.
Michelethe Marriott was lovely to work with. We plan to work with them again.
Michele -
Quality of service