Coordination Co. Reviews
Reviews
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Milena Sent on 12/06/2019
Best Day of Coordinator
We used Coordination Co for our destination wedding in Breckenridge, CO and could not have had a better experience. She basically planned the entire wedding for us since we were out of state. Amazing service. -
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![Jessica]()
Jessica Sent on 10/19/2018You need Kate in your life!
Kate is the wedding coordinator for you! Both my husband and I feel like we met a friend for life. Kate was extremely organized, creative, and gets things done. We hired Kate as our day-of coordinator, and she came in clutch before the rehearsal when the venue events coordinator completely flunked her role in getting things ready.
The day of - I didn't worry about a single thing. Kate was on top of all of the details, she was extremely calm and peaceful when communicating with me, and gave updates as necessary so I knew things were moving along as planned.
I CANNOT SAY ENOUGH GOOD THINGS ABOUT KATE!! If you're not sure if you need a coordinator - you do. Kate was absolutely the best decision in building our wedding budget and preparing for the big day. -
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Jackie Sent on 07/31/2018Kate Charter is an absolutely fantantastic coordinator.
We hired her as our Day-Of coordinator, but she really turned out to be so much more. As two people in production, we are both consummate planners and honestly, dubious about having to hire a required Day -Of Coordinator for our venue. But boy, did Kate prove us wrong! She was an one of the most important parts of making getting hitched go off without a hitch.
Our wedding this past May (2018) was destination (Denver, CO) not only for our families, but for us as well. Traveling to-and-from LA for several months to plan was really made effortless by Kate's help and support. Not only did she have recommendations for everything from vendors to how our processional should go, Kate was adept at problem-solving on the fly and always calm and kind in her treatment of everyone--from families to vendor employees. Not only that, but she attended our tastings and walk-thru meetings (not part of the package), so that she could offer helpful insight on our last minute decisions and changes.
She was like an "invisible" superhero! She made decisions on the fly that made our day seamless and enjoyable--if there were any issues, we certainly didn't feel them.
Our only job that day was to live it up, and Kate went above and beyond to make that possible. We are so grateful to her for making our day truly a day to remember.
We would recommend her to anyone, any day. Thanks again, Kate! Jackie & Ryan
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![Christina]()
Christina Sent on 05/30/2018Since day ONE Kate of Coordination Co has been literally the most helpful human being in planning my entire wedding. I'm from Michigan, had our destination wedding in Colorado Springs. Planning at that much of a distance was very overwhelming until I talked to Kate! She assured me from day one that she will do anything that I need and she did just that- and more! From finding various amazing vendors out in Colorado to being there for me 24/7 with any questions I had- Kate always put in 100%. She always had everything under control. I love that she uses the Aisle Planner site- so we were both always on the same page, she had contact with all of the vendors I had hired, & the timeline was on the website for both of us to view/update to the big day. Kate is also very creative- which is important to have in a wedding coordinator! She had various ideas & little details to add that I would have never thought of- for example I was skipping out on the decor for the wedding reception, but she had a wonderful idea to decorate & brought her own vases (in many types for me to choose from) to display the girl's bouquets as centerpieces for dinner & that came out beautifully! There is so much that she has done for our special day that made it THAT much more special & I couldn't be more thankful. Without Kate this wedding would have been a nightmare. She is VERY well organized, is such a kind person & does her job with the upmost professionalism. Even on the day of the wedding I wanted to change a few things last minute & she did so with ease. Everyone who attended commented on how great & helpful Kate was!
I am so beyond lucky that we found such an awesome wedding coordinator out in Colorado. I can't say it enough- being an out of state bride made me nervous but Kate put my nerves at ease and our day was absolutely wonderful thanks to her! It was so nice not having to worry about anything on the big day with her being there to take care of it all- Kate is the best! -
Jonathan Sent on 12/18/2017There's not much to say other than my bride and I were absolutely blown away by the level of service and professional care that was given by this team. We had the pleasure of working with Kate, and to be able to have someone there on the day of that would take care of everything no matter what we threw at her gave us peace of mind. She met with us for our rehearsal dinner and was able to give valuable tips as to how we should conduct everything. The day of she showed up super early and ready to work, even while her foot was in a walking boot. I would absolutely recommend this team to anyone who is looking for a reliable service at a great cost that's not going to ruin your honeymoon plans. Also, the fact that she put up with my seven groomsmen was amazing.
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![Marissa]()
Marissa Sent on 03/28/2020The Kind of Coordinator Every Bride Wants
Kate was AMAZING with coordinating our wedding in the fall of 2019. As a bride, I truly appreciated how easily available she was when I hit a snag in planning or an issue with a vendor; the unlimited communication via phone, text, or email, was so comforting. There were at least two times that Kate called me after I panic texted her about an issue I was having. She consoled me and came up with a quick plan while I was on the verge of tears.
Coordination Co.'s pricing is so reasonable and we really appreciated the fact that she understood we could not spend an arm and a leg on this wedding. I don't really think you can get a better deal for a coordinator than what she offers.
Kate is so laid back compared to other coordinators/people in the wedding industry which was exactly what we were looking for. She sends you detailed/super helpful questionnaires throughout the process to help you and her get on the same page and to help you think through small details that could be easily missed; right down to family dynamics and potential drama she needs to look out for! Thanks to Kate and Coordination Co. we felt at ease (as much as you can be) with getting our big day all together and it felt like we had a friend helping us through all the chaos :) -
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![Brooke]()
Brooke Sent on 09/18/2019Helped make my dream come to life!
WOW! Zabrina was AMAZING! I cannot say enough great things about her. She made me dream come to life and was SO kind doing it. I definitely recommend Coordination Co! -
![Camille]()
Camille Sent on 10/15/2018Dream Wedding Day Come True
We are so pleased with the experience we had with coordination co! We absolutely loved working with Kate. She made our wedding day dreams come true! Our day was perfect because of everything she did to bring our visions to life! We would recommend coordination co services to any engaged couple looking to hire a wedding coordinator :) -
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![Kaitlyn]()
Kaitlyn Sent on 08/28/2019Not recommended
I hate writing bad reviews, I usually don't even post reviews unless they are positive. But I have to be honest about Kate. She started out great, very promising and fulfilling. I felt like we got along pretty well and she knew what she was doing. But on the day of our wedding, I repeatedly told her the weather looked suspicious. I felt like she should have backed the wedding up a half hour, had cocktail hour first or even relocate our outdoor ceremony to the 'back-up' plan... which is why we had one! But instead, we continued onto the ceremony location, where it absolutely down poured rain on us and all our guests. I understand you can't control mother nature and that is the chance you take getting married outside in Colorado, but our problems with Kate that day were just beginning.
Guests were going every wrong direction for 30 minutes before being directed to cocktail hour.
No one was reminded of the champagne toast, so all the poured champagne went to waste.
She called me up to cut the cake while my groom was outside with the groomsmen, leaving me to stand awkwardly by the cake until he came back inside.
Our guests were wrongly told to load onto the shuttle bus an hour before the proper departure time and she didn't stop this from happening. Meanwhile my husband and I are freshening up and come back to an empty reception hall. Not being able to say goodbye to any of our guests.
The guests gifts she was meant to distribute were not distributed and now I have $400 worth of gifts that I can't do anything with.
We had a whole courtyard full of décor (giant jenga, cornhole, vintage furniture, florals) that she never thought to bring inside so our guests could use. It just sat in the rain all night.
And probably the most surprising part, was her outfit. Old black t-shirt, black cargo pants and an outdoor shoe. That's what she wore to MY WEDDING!
Her assistant was nice.
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![Hayley]()
Hayley Sent on 12/25/2018Awful Experience with Kate!
Kate seemed professional when we first met her, but on our wedding day we quickly learned that was NOT the case. We got married at Spruce Mountain Ranch in Larkspur, and the day did not go smoothly at all.
1.) Kate stated she would assist with decorations, but she never offered to help my friend, and instead my friend had to do all the decorations and miss the ceremony because she had no help at all. When my friend asked venue related questions, she would just shrug her shoulders and tell her to figure it out.
2.) The whole afternoon multiple people asked "were is Kate", no one knew, and no one could find her. Come to find out (from relatives and friends who finally found her) that she had been sitting near the ceremony site taking personal calls and calls from other clients. Since she was no where to be found, our photographer had to round everyone up for photos. No one had any clue of where they were supposed to be and when (for pictures or other items). My husband and I did not see Kate once from the time we got to the venue until when I walked down the aisle.
3.) We had just finished the ceremony, and we walked back into the groom's lounge to take pictures and sign the marriage license. The groomsmen were supposed to bring the beer to the alcohol vendor when they got on site, but Kate didn't mention that to them, so they didn't know. Kate's assistant was in the grooms lounge when we came back from the ceremony, and she looked at me and the best man and stated "are you f***ing stupid, I told you the alcohol vendor had to serve this when they got on site", then went ranting on. Quickly, the happiest moment of my life turned sour, and I almost started crying. Kate then pulled my husband aside for a 15 minute lecture about how she was going to cut off the best man, and maybe the other groomsmen (my husband and the best man hadn't even had a drink yet). The reason she wanted to cut off the best man, was because he told the assistant that she was not allowed to talk to me or him that way.
4.) Kate wore scrubs, and sat in front of the fireplace, which was the main focal point of the room, eating cross legged and scrolling on her cell phone. She was on her cell phone and laptop for about an hour in front of everyone.
5.) Multiple people saw her drinking at the reception, and at least 15-20 people commented on how unprofessional she was.
I typically don't give negative reviews, but feel that I should warn people. I would not recommend Kate. -
![Mary]()
Mary Sent on 06/04/2021Unprofessional and horrible at communication
BRIDES BEAWARE!
DO NOT use Coordination Co.!
I booked a wedding planner as I knew I was going to need help keeping organized and help finding vendors as I live in Texas but my wedding is in Colorado. From the beginning I clearly explained that I needed help locating vendors and wanted more than just a day of coordinator. Kate said she could provide that. Her selling point was unlimited communication with her and her team. I thought she understood what I needed/wanted. We decide to work together and I pay a large deposit ($900!!).
In the beginning, I sent her my current list of vendors (venue) and then asked for help finding the others. My first email asked what should I be focusing on in the planning process. No response. 48 hours later I sent a hey checking in email. No response. 72 hours later I sent a text. Then 2 days later I received an email to focus on big vendors, catering, photography, etc. No recommendations just basic info. I then asked for recommendations. Again same situation. No response until I texted a week later. “Sorry had things come up.”
I began to get worried. I asked for clarification on expected time to respond and if she was able to help in the way I needed. (Planning and Design) I again was assured yes and that it was just a fluke of not responding. We talk on the phone about next steps.
A couple weeks later I reach out again for assistance. The same thing happens. No response for days.
I then message that I don’t think we are a good fit and can she clarify communication expectations. I ask if we terminate can she please refund a part of my deposit as we are still quite a ways out and only worked with us for 2 months.
She then says she is working on a termination contract and I’ll have it by the end of the week. Sunday rolls around with no response. I text. I finally get the termination contract after I send email and text with reminders with a line that she will refund less than a quarter of my deposit. ($900 deposit, refund $215)
In total there were 7 emails from her and 1 phone call. I asked her to refund at least half of the deposit since we are still 9 months from the wedding and she only did 8 points of contacts. She refused. -
![Rita]()
Rita Sent on 07/26/2019Unprofessional, uncommunicative, poor service
Kate was unprofessional. 1. She was very little help as a Day-of Coordinator. She did not assist with anything at all other than the reception set-up. She mismanaged even that. For example, the bride had made photos of each centerpiece but Kate did not follow instructions and did not even honor the bride’s specific hand-made setup for the head table - the special centerpiece was placed on a random table where guests were already seated when the bride and groom entered the reception. She did not assist with organizing the bridal party, processional, photos, etc. She seemed to resent being asked to do anything. 2. She pulled the bride from the reception to try to arrange payment for an extra $65 charge for rental of 4 tablecloths she provided. Why was this urgent enough to have to be addressed (to the bride!) in the middle of the reception? I, the mother of the bride, was paying for the service and the bride should DEFINITELY not have been troubled by a trivial matter or asked for any payment at all, especially during the reception. 3. Kate wore hiking clothes to my daughter’s cocktail attire wedding and appears in a few of the photos. She looks unkempt and out of place and unprofessional. 4. She failed to keep several phone appointments. She said she had a family emergency, then said she was in the hospital for several days. I don’t know what was true but she added so much extra stress for the bride and groom prior to the wedding and on the day of the wedding.
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