Concierge Diamonds Reviews
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
131 Reviews
99% recommend it
Awards
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![Aaron]()
Aaron Sent on 04/04/2019Flawless Diamond Dealer
I had a blast with Dan and the team the entire experience was flawless! Why, you may ask? Because I gave them my trust and they delivered big-time.
I was shopping for an engagement ring to propose to my girlfriend and now fiance and was about to close out a deal online but my gut told me to check on Diamond Concierge before pulling the trigger.
It was the best decision I made that day because Dan and the team helped me choose the best beautiful diamond engagement ring for my soon to be wife. Honestly though Its was so perfect , accurate sizing,optimal specs,excellent value & super sparkly! I feel proud every time my fiance wears it and take pride and ownership in it, All this is because of the world class service and smooth/hassle/stress free diamond buying experience from Diamond Concierge.
A big shout out to Kim for taking care of everything from start to finish! and also to Dan for educating me and giving me valuable advice when purchasing a diamond.
Choosing the right diamond for your special someone is made easy through Diamond Concierge I recommend them 10/10. ( Thank me later! and yea DO IT!!! BE A MAN!)
- Aaron
Concierge Diamonds's reply:
Aaron, congratulations! Thank you so much for the kind words -- we're so thrilled for you!!!!!!! Kim and the rest of the team had such a good time working with you and we're so happy we were able to create the ring of your dreams. Thank you so much for trusting us with such an important moment in your life! Dan -
![Mason]()
Mason H. Sent on 12/29/2021Wonderful Experience with Concierge Diamonds
Concierge Diamonds was very responsive and helpful from my the very start. I had a lot of very specific characteristics I was looking for and they kept bringing in diamonds until I found what I wanted. I worked with them remotely for the whole process and they made it very easy. They provided detailed pictures and videos that made me feel reassured that I knew exactly what I was getting. I found their prices to be much better than the local jewelers I had worked with in my area. The ring is beautiful and my fiancé cannot stop staring at it. We will definitely look to them when it comes time to look for wedding bands and I will be recommending them to my friends and family.Concierge Diamonds's reply:
Thank you so much for the kind words Mason and from all of us at Concierge Diamonds - CONGRATULATIONS!!!!! Dan -
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Claire Sent on 03/30/2021
How Ring Shopping Should Be
We worked with Caroline at Concierge Diamonds, and had a great experience from the first phone call. She helped us with everything, from timing our first visit (after Valentines Day for the best deal!) to choosing the stone. They were super helpful during the design process, and even accelerated the production timeline for us to correspond to a last-minute trip. With the diamond buying process so opaque and frustrating, this is exactly how it should be. Cannot recommend them enough. I'm obsessed with my ring and I feel like I couldn't have gotten it anywhere else.Concierge Diamonds's reply:
We are so thrilled for you Claire and can't thank you enough for the kind words. Congratulations on your engagement and we're so happy you love the ring!!!! -
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![Alex]()
Alex L. Sent on 06/15/2020Incredible Engagement Ring Experience
Concierge Diamonds was fantastic through every step of the process of buying an engagement ring. I was referred by a friend and I'll refer all of my friends to Dan Moran and his team at Concierge Diamonds.
Before committing to such a major purchase, I did several weeks of due diligence comparing selection and prices across LA's Diamond District and online jewelers. The diamonds I saw with Dan were significantly higher quality than those I saw anywhere else, and the prices were very fair.
I was looking for a less common cut (Old Mine Cut diamond). Most jewelers I called had 0 or possibly 1 Old Mine diamonds to show me, where as Dan was able to show me a selection of 8 Old Mines - each better than the last. I was truly impressed!
In addition to the quality and selection, everybody at Concierge Diamonds was fantastic to work with, from the owner (Dan) to the designers and other concierges that helped me along the way (Kelli & Aubrey).
I just received my finished ring. Even during the COVID-19 pandemic, the team was able to complete my ring design, set the stone, and deliver my ring on a relatively short turnaround. Couldn't be happier with the ring or with my overall experience.
Thanks again Dan!Concierge Diamonds's reply:
Thank you so much for taking the time to share your experience with us Alex! We can't tell you how much we appreciate it and we're thrilled you and your bride-to-be love the ring. Please let us know how else we can help you and from all of us, CONGRATULATIONS!!!! -
![Liz]()
Liz R. Sent on 07/12/2021The Best of the Best
There aren't enough words in the dictionary to describe how amazing Concierge Diamonds is! Everything in the whole process was incredibly seamless. Communication was prompt from start to finish, the team (I worked with Kelli, Aubrey and Rachel primarily) made me feel comfortable the whole way and worked with me to create my dream ring. When my fiancé proposed last week, the pictures captured me with my jaw dropped because the ring was so beautiful in person. I live in Chicago and the process was still so easy working with the team in LA, it made no difference to me. I would 100% recommend them, you will not be disappointed!Concierge Diamonds's reply:
Congratulations Liz! We are THRILLED for you and can't thank you enough for the kind words! From all of us at Concierge Diamonds, congratulations! -
![Omar]()
Omar P. Sent on 05/14/2021Concierge Diamonds is AMAZING!
This is now my second time working with Dan and his team at concierge. They first helped my cousin make his dream ring and now they have also helped me! Thank you to Kendall and Rachel for being so amazing, so detail oriented, and above all providing the highest quality service. It seemed stressful to think someone in a different state would be creating something without me being able to physically see it, but with this team of pros nothing ever skipped a beat. Both times I was made highly aware of every single step and was always asked for approval along the process. The team aided me through the design process and then once approved they had the ring in no time to meet my tight timeline. The craftsmanship of this ring is top notch and we are so grateful for everyone at concierge diamonds! Do yourself a favor and let Dan and his team take good care of you!Concierge Diamonds's reply:
Omar -- thank you SO much for this, I can't tell you how much your words mean to me! From all of here, we wish you and your new bride-to-be every happiness! ~Dan -
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Brandon W. Sent on 07/12/2021
Truly Special Experience with Dan and the Concierge Team
Dan, Sado, and the entire Concierge Diamonds team were the most amazing people to work with. Dan took the time to understand what I wanted the ring to be, discuss intricacies of each design, structural considerations, and shared his immense knowledge with me as I embarked on the most important investment of my young life. After consulting numerous jewelers, including a jeweler we have a multi-decade relationship with, I was worried about the dishonesty and sales practices that seem to be commonplace in the Diamond business. After 6+ weeks of exploring options, no matter who I spoke with, my guard was on high alert. That is when I met Dan, owner of Concierge Diamonds (and now a friend), that 3,500 miles away, unbeknownst to me, went to the same east coast high school as me. Dan never once tried to sell me, instead he informed me and armed me with the knowledge to make my own decision. In turn, a rapport and foundation of trust was formed. After dealing with my 7 days/week calls and texts (sorry Dan), me scrapping multiple designs that I personally requested be drawn up, and sending him on a wild goose chase for the perfect center stone, I got the finished product...My girlfriend (now fiancé) had two things to say when she saw the ring, “yes”, and then “oh my goodness who made this”. In the sea of congratulatory texts that we have received, almost everyone has commented and asked about “the bling”. I could not recommend Dan and the Concierge Diamonds team more, he not only surpassed our wildest expectations, but also established a long-term customer in us. Thanks Dan and Concierge team for truly taking my engagement to the next level!!Concierge Diamonds's reply:
Brian we can't thank you enough for taking the time to write a review like this! As a small business these transparent reviews go such a long way. We were thrilled to help you and even more thrilled that... SHE SAID YES!!!! Congratulations!!!! Dan -
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![Rodrick]()
Rodrick L. Sent on 07/08/2020Dan is the Man
Wow did I know NOTHING about what I wanted. Dan talked me out of buying a MORE expensive diamond and ended up on a GREAT piece. One of the best sales experiences ever.Concierge Diamonds's reply:
Thank you so much Rodrick! It was a joy to work with you and I am so thrilled you love the ring. Congratulations to you and your new bride-to-be!!!! -Dan -
Luis I. Sent on 05/22/2019
Engagement Ring
I wanted ti wait till I proposed to write this review because it is well deserved. After finally being able to propose to my longtime girlfriend, I found myself lost in a world of unknown. I had no clue where to start, what to look for or even a spec of knowledge when it came to diamonds. I searched and searched the internet, feeling overwhelmed with the array of articles on engagement rings.
I finally decided to search on reddit in hopes of finding answers to my million questions and hopefully finding a foundation to which to build upon to begin my search of the perfect ring. After a quick search, I came across Dan Moran and Concierge Diamonds and knew I stumbled upon the perfect expert to help in my search. He had praises from millions across the internet and his online reviews, YouTube channel and social media pages to help solidify that he was the perfect choice!
I sent an email to advise him of my interest and he was quick to respond and set up an appointment over the phone. Before I knew it, he was helping me design the perfect engagement ring along with Aubrey, and I must say, it was perfectly done! My now fiancé LOVES her ring and it would not have been possible without the expertise and knowledge of Dan Moran and Aubrey!! I've recommended Dan to several friends who are looking into proposing soon and he has earned my business for our wedding bands to come soon!
If you are looking into engagement rings, look no further. Dan and his team make the process so smooth and easy, it is almost unbelievable. They definitely make the process as least stressful as possible. With secured shipping and payment, you have nothing to worry about.
Thank you again Dan and Aubrey for helping me create a beautiful ring that is loved by many and most importantly, my future wife!Concierge Diamonds's reply:
Thank you so much for the kind words Luis and CONGRATULATIONS!!!! We're so thrilled for you and happy that we could help you create the ring of your fiancé's dream. We're here for you when you need us and thank you again so much for taking the time to write such a wonderful review!!!!! -
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Azeem R. Sent on 07/07/2020
Fantastic experience from start to finish
Dan and his team at Concierge Diamonds were absolutely spectacular every step along the way. All team members were responsive to any and all questions I had. I never felt any pressure to spend extra money - in fact, each of the diamonds that were showed to me were actually below my proposed budget. The final product was spectacular and revealed first class craftsmanship. I have no reservations regarding my experience with Concierge Diamonds and would highly recommend them, particularly for remote services and customization needs.Concierge Diamonds's reply:
Thank you so much for taking a moment to share your experience Azeem and for the incredibly kind words. We're so happy you had such a great experience with us! From all of us at Concierge Diamonds, CONGRATULATIONS!!!!! Dan -
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Jordan M. Sent on 07/14/2022
Great experience
Dan is great. I first shopped a diamond through a large online retailer through one of their stores, but the experience was very lacking compared to Dan. He showed me how to look at the diamonds and what to search for. The images that he emails are crystal clear and you can see everything. The staff is very nice and accommodating to every request.Concierge Diamonds's reply:
Thank you Jordan! We loved working with you and are delighted you love your ring! We're here for you when you need us. Congratulations! Dan -
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