Complete Weddings + Events Grand Rapids Reviews
Complete Weddings + Events Grand Rapids
Grand Rapids, MIReviews
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.5 out of 5 rating4.5
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Value 4.6 out of 5 rating4.6
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Flexibility 4.6 out of 5 rating4.6
Awards
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Dana Sent on 10/01/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Complete Wedding and Events DJ and Photography Services
Sky and Dennis were amazing! They made our special day a complete success and were so flexible when things came up that none of us were expecting. I am so grateful they were in charge of the photography and DJ services. Dennis was incredibly out-going and did an amazing job keeping the guests engaged and interested. When many of my guests were leaving towards the end of the night, Dennis kept the party going while we cleaned up and it was like I had my own private DJ dance session for those last few songs. He brought these light up wands that the kids were over-the-moon about, and everyone had a blast waving them around on the dance floor. Sky did an absolutely fantastic job with the photos! She truly has an amazing gift with photography. She captured everything I wanted and then some! We were not a very organized bridal party, and I even had a groomsman and bridesmaid arrive late, but Sky kept rolling with the punches. She had quick thinking and somehow captured so much joy in every single photo. I am so grateful I chose Complete Wedding and Events and I will continue to recommend them to others in the future! Thank you so much!-
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+2 photos
Complete Weddings + Events Grand Rapids's reply:
Wow, thank you so much for this amazing review! We’re beyond thrilled to hear how much you loved working with Sky and Dennis. They’re both such incredible members of our team, and it sounds like they helped make your day truly unforgettable! From the dance floor energy to those beautiful captured moments, we couldn’t be happier that everything came together so perfectly for you. Thank you for trusting Complete Weddings + Events to be part of your special day, and for recommending us to others! Congrats again!! :) -
Quality of service
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Peyten Sent on 10/18/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommended!
We had such a great experience working with Complete Weddings and would highly recommend! They reached out several times throughout the planning process to ensure that everything was perfect on our big day and were very attentive and professional. Zay was our DJ and we cannot say enough great things about him! He kept our dance floor busy the entire night and was such a joy to work withComplete Weddings + Events Grand Rapids's reply:
Hi Peyten! Thank you so much for this review, you are so kind!
We are so happy to hear that everything went well on your big day and that you enjoyed having Zay as your DJ :) -
Quality of service
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Linnae Sent on 09/24/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
amazing at what they do
Complete Weddings + Events is an amazing company and we highly recommend them! The photographer Lena and videographers Greg and Graham did an amazing job, and the DJ John was awesome and ran everything so smoothly. There were no hiccups and they helped us have an amazing wedding night. We also highly recommend Alex as a wedding coordinator. She is the best of the best and genuinely cares about making sure your wedding day is perfect. ~Josh and Linnae KlutchkoComplete Weddings + Events Grand Rapids's reply:
Thank you so much for this review, Linnae! We loved being a part of your big day, and we are so happy for you and Josh!!
We wish you both a lifetime of happiness together :) -
Quality of service
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Michaela Sent on 08/11/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Photobooth!
We loved our old fashioned photobooth from Complete Weddings and Events. They were very thorough and had great communication. We had so many people who loved the old fashioned photobooth that they ran out of page space to write messages/post their photos. Our photobooth coordinator's husband literally ran out and bought us additional pages without us knowing/asking - free of charge, so our guests could continue writing in our take-home book and having fun. This was so kind and generous!! We are so grateful and highly recommend to anyone needing their services!Complete Weddings + Events Grand Rapids's reply:
Hi Michaela! Thank you so much for taking the time to leave us this review, you are so kind!! We loved being a part of your day, and we are so happy to hear you loved the photo booth! :) -
Quality of service
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Christine Sent on 06/28/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Packed dance floor!
Booking and communication up until a week before the wedding is through the corporate office & email. Very responsive with questions.
Alac kept the dance floor packed despite not being an unseasonably hot (90 degrees) outdoor reception!Complete Weddings + Events Grand Rapids's reply:
Wow! Amazing Christine! Thank you so much for your kind words, It warms our heart to hear! We know that despite the weather, Alec had a terrific time making Will & Katie's night one of a kind! -
Quality of service
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Tricia Sent on 05/06/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome!!!
We had this company provide a photo booth for our high school prom. They were amazing! They were reasonably priced, great and quick with communication, and provided a professional rep to work our event. Everything went so smoothly. Highly recommend.Complete Weddings + Events Grand Rapids's reply:
Thank you so much, Tricia! We are so happy to hear everything went smoothly.
We loved working with you and look forward to future events :) -
Quality of service
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Darci Sent on 04/03/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Service
We booked Complete for our wedding Photography, Videography, and DJ services. Every single vendor was absolutely incredible to work with and I got multiple compliments on them from my guests. Karen was our photographer- who also did our engagement shots- and Lindsey was our second shooter that mainly worked with my husband and his groomsmen that day. Both did amazing and were thorough with all of the shots that we wanted. I can't wait to see them!Bernard was our videographer and was very nice and professional and captured all of our special moments. Zaydrian was our DJ and was an absolute blast. He brought a second DJ with him who was training who also did an amazing job and added so much fun to the crowd. Zay did fantastic emceeing the whole night and kept our timeline on track. I am really so blown away with the service that Complete Weddings & Events provided. I never had to worry about anything on my special day. We would have booked them for a photo booth as well- but our venue provided that. Thank you all so much!Complete Weddings + Events Grand Rapids's reply:
Hi Darci!! OMG thank you so much for taking the time to leave this review, you are the best!
We loved being a part of your wedding, and are so happy to hear you loved our staff and had a great time. Your photos and videos are just amazing, and we are so proud to have captured the beauty of your day -
Quality of service
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Kristen Sent on 11/21/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and beyond services
We utilized the videography and dj services with Complete Weddings. DJ Steve did an incredible job and everyone gave lots of compliments of how good the music was. He was also very hospitable and offered to get our food and beverages. He made sure we stayed on schedule as well. Geoff was our videographer and even though we haven't gotten our video back yet, he was a pleasure to work with. He made sure everyone felt comfortable and captured many moments we will cherish forever! -
Quality of service
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Sinde Sent on 10/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
No worries!
Our contracted DJ bailed on us just a few months before my daughter’s wedding, and I panicked because the wedding was in an area with few vendors, and I knew that they were already booked. I figured that finding someone at that late date meant travel expenses on top of regular costs and that our budget would be blown, but I had no choice. Not to worry! After sending out multiple inquiries on The Knot (yep, most of them were already booked), Justin eased all of my concerns. Not only did he quote us an extremely reasonable price, but he was always super responsive and helpful. He sent us Khadi, a DJ who had no trouble setting up the sound for the outdoor ceremony plus all of the equipment for the indoor hotel reception. In preparation, Khadi reached out with plenty of time to get the couple's requests and detailed wishes. I should add that he played the Bee Gee's "Stayin' Alive" so my 96-year-old mom and 91-year-old aunt could steal the show on the dance floor. Our guests all commented on what a great job he did. He kept the reception rocking, which made it so much fun and a glorious night to remember. To think of the energy I wasted on worrying… I wish I’d started with Complete Weddings in the first place. -
Quality of service
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Melissa Sent on 08/26/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Danced All Night
Dennis was everything we wanted and more from our DJ! He took care of all the sound/music details for the ceremony. We selected what we wanted and Dennis made it happen! And then when it came time for the reception, Dennis kept the party going! From a fabulous entrance through until the last song, he kept us on the dance floor. During dinner, he even went around to the tables to give our guests request slips. Oh, and if you want help breaking the ice to encourage your guests to dance, I highly recommend the snowball dance- Dennis recommended it and our guests LOVED IT! Thank you so much.-
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+2 photos
Complete Weddings + Events Grand Rapids's reply:
Hey Melissa! Thank you SO much for this AMAZING review :)
We are so happy you enjoyed having Dennis as your DJ, and happy to hear the you and your guests danced all night long. -
Quality of service
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Jacqueline Sent on 06/06/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience
Complete Weddings & Events service was awesome. Jessica was amazing. She went over and above to make sure everyone had a great time while using the booth. The service was great from the initial contact until the end of our event. I would recommend Complete Wedding + Events for any occasion. We will definitely use them again. GREAT JOB!!!Complete Weddings + Events Grand Rapids's reply:
Thank you so much for leaving this amazing review for Jessica! We are so happy everything went smoothly and that everyone loved the photobooth!! :) -
Quality of service
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Brittany Sent on 05/16/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
John E. was an amazing DJ
John was very pleasant to work with. He is professional and had a great sense of humor. We loved how organized he was and his experience with small weddings was the perfect fit for us. We had a few different songs for the bridal party entrance to the wedding and those change overs were smooth. The songs during the wedding were also on point. My dad and I had a surprise mash up dance for our daddy daughter dance. John helped take the combination I had created and turned it into the mash up with smooth transitions.
Each couple of the bridal party entered the reception to a different song of their choice, and John picked the perfect 15 seconds of each song to play for this! Overall, he was a wonderful MC and DJ for our wedding. Would hire him again!!-
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+5 photos
Complete Weddings + Events Grand Rapids's reply:
Thank you so much for this review Brittany :) We are so happy to hear that you enjoyed having John as your DJ and he was able to help make your wedding day perfect! We wish you a lifetime of happiness as you now enter married life! -
Quality of service
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Valerie Sent on 10/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
We used Complete Weddings for our Photographer, Day-Of Coordinator, ceremony/reception DJ and photo booth. This is a wonderful company and they are all wonderful human beings! Rachelle, Dyani, Alex, John and Dan were all so nice and helpful, they really made our day! They went above and beyond both before our day and at the wedding. We had calls with all of them to ensure that they knew what we wanted and Alex provided great recommendations for our other vendors. We had to use a different photographer for our wedding than we used for our engagement photos but they made sure the transition was seamless and we were taken care of. At our wedding, they chatted with our guests and even snuck a photo booth picture into our guestbook which was a nice surprise! I highly recommend choosing them for these services!Complete Weddings + Events Grand Rapids's reply:
We were so excited to work with you, Valerie! John, Dan, Rachelle, Dyani, and Alex enjoyed making your day special. Thank you for the kind review! -
Quality of service
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Michelle Sent on 09/29/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Saved and made the day!
I cannot imagine having my wedding with any other vendor. We planned our wedding in 6 months right after moving (like lunatics) & I had booked our DJ services through Complete. I last minute booked Amanda for our Coordinator because I was in a panic, and didn't want the process to involve being upset at our wedding party for any resulting failures.
In comes Amanda to the rescue! She was the calm and cool presence I needed during the planning process, who organized our schedule very much based on what we wanted. She also helped with many reminders/details we hadn't even thought to consider.
On the day she worked her butt off every minute! If anything came up, she was already handling it. She was a blast to work with and is incredibly great at what she does.
The DJ: It just so happens we had just been to a wedding prior in which the DJ played songs requests from guests over text, which sounded like a good idea in theory- but we felt that the actual execution of that felt very disjointed. That's why when we met with Rob and quickly noticed his extensive knowledge base/experience-- we basically just told him the feel of things we were going for, and let him take the reins.
This was another one of the best decisions we made-- he was amazing! He made everything flow perfectly throughout the evening, without any awkward vibes/pauses. He also was a great director in leading speeches, games, etc for us (My easily distracted self needs that!)
We had SO many compliments on him by guests, it was a big dance party for everyone of all ages. "Your DJ was AWESOME"
Thank you Amanda and Rob for making our day so amazing!!Complete Weddings + Events Grand Rapids's reply:
Thank you for the amazing review Michelle! We are happy to hear Rob and Amanda made sure everything went smoothly and their help put you at ease. -
Quality of service
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Em Sent on 09/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank You So Much!
Thank you to Complete Weddings and Events! Everything was awesome! There was great communication from everyone about the big day. Felicia was awesome with the photon booth, very friendly and helpful! Marcus was our DJ and he couldn’t have been better! The dance floor was full all night and everyone has an awesome time with him! He was so professional and communicated so well! We could not have asked for a better team!Complete Weddings + Events Grand Rapids's reply:
We are so pleased that you guys had a great time with Felicia and Marcus. Thank you for the lovely review! -
Quality of service
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Victoria Sent on 09/19/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Going with Complete Wedding was the best choice I made.
Complete Weddings + Events was amazing to work with. For my wedding I went with complete for a day of coordinator, a DJ, two photographers, and a photo booth. I am so happy I went through one company for all those services. Because they all know each other and have worked together before it just made everything that much easier the day of. There was no miscommunication between the staff and they all work tremendously well as a team.
I'll start with our coordinator Alex; Alex was there to answer any of my question throughout the entire planning process over a year in advanced. She was always timely with her emails and always picked up every time I called. She handled all the special quirks we wanted throughout our wedding, kept us on time, and coordinated all of our vendors include the food, two hairstylists from different companies, the bar, and desserts. That along with everyone else from complete wedding. Alex did a phenomenal job which took so much stress off myself the day of the wedding because I didn't have to worry about a thing. I would 100% recommend getting a day of coordinator to any bride so they can just enjoy their own wedding and I would 100% recommend Alex to be that coordinator.
Our DJ was Jon. I can't tell you how many compliments we had after the wedding with how great the music was. There was always a good # of people on the dance floor throughout the night. Two of my concerns for my wedding was 1: the weather and 2: great dancing music. You can't control the weather but Jon nailed it on the music! He also handled the ceremony music/microphones, the cocktail hour music, and the speeches all of which were in different places on the venue. We had some special requests for songs and Jon remembered and played each one at the right time. He also got the wedding party drinks during dinner and always made sure we were taken care of. He went above and beyond his responsivities as a DJ.
Our photographers! So, I can't say much about the photos as I have not received them yet (it takes 4-6 weeks for editing like most photography services) but I have a feeling they are going to be fantastic! We had Racheal Gage and Lena, they both were great to work with, kept things fun and going on a very hot day, and whenever I needed a break they would give me some space because hours of constant photos can be tiresome. Rachael was our main photographer and made sure whatever specific photo we wanted happened! This included a long list of family photos. I am so anxious to get the photos back, I asked for as many candid photos as possible so it will be fun to go through and see all the guests having a good time. Between the two of them they came up with very creative wedding party photos along with all the classics.
The photo booth! First off let me highly recommend getting a photo booth, the photos are so fun and all of your guest will have a blast. Let me also recommend putting your booth in a well-lit area with not too much back light, My photos came out a bit blurry and a bit bright because I placed the booth (against the recommendation of complete wedding) in a the grass next to the well-lit pavilion. That being said, I still love all the photos. the booth was used all night long and at the end I was giving a flash drive with all the photos, a stack of photos throughout the night, and a scrap book with all the photo strips and some notes from the guests.
All in all, I would highly recommend Complete Wedding + Events for all your wedding and/or event needs. I know it was the best choice I made for my wedding.
Complete Weddings + Events Grand Rapids's reply:
Wow! We loved working with you. You and Patrick are such an amazing couple and we are so grateful to be a part of your big day. -
Quality of service
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Kelsey Sent on 11/10/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unbelievable!
We had the best experience with complete! Specifically because of our DJ Rob. I would recommend him to anyone I genuinely think we could not have found a better DJ. He got out on the dance floor to have people join! I’ve never seen a DJ do that before, I was so impressed. He was so personable we just felt like he was a guest at the wedding that we’d known forever. He definitely read the crowd perfectly and kept everyone out on that dance floor all night. -
Quality of service
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Aelin Sent on 11/01/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A bundle of vendors tied up with a bow of perfection
Literally everything about Complete was amazing.I was initially concerned getting most of our vendors through the same company - I was worried that since they're all connected, if one thing went wrong that it would affect everything else.
Not only did nothing go wrong, everyone really brought their all and made it a unique and wonderful experience that I don't think would have been possible if I had gone the traditional route and piece-mealed my vendors.
First off, Alex, our day-of coordinator, was a blessing. Holy cow. My husband and I are both very laid-back people with very few demands, but that also means that we didn't consider a LOT of things that go into a wedding and so we had a lot of anxiety going in because we didn't know what was expected of us and we didn't have much of a guiding plan beyond color schemes and a few things we wanted. Alex helped guide us through the process with a few conversations. Very casual, very informative and VERY reassuring, Alex was easy to bounce ideas off of and I never felt like I was bothering her when I had questions or concerns. She was instrumental in coordinating our vendors who were outside Complete and with her help, the day went by so incredibly smooth!
Our photographer Kaitlin (who I understand is no longer doing photo work with Complete, but I wanted to give her a shoutout anyway!) was a total boss! She was great at giving directions and was extremely patient with us (we had a lot of jitters on the day of and neither of us were thinking clearly or quickly as we got closer to ceremony time haha). It started absolutely POURING right as we were about to take photos and we ended up finding a dry spot and taking some gorgeous photos anyway! She just went with the flow and really made us comfortable in front of the camera -- a major feat for my husband who hates having his photo taken.
Our photo booth operator Jessica was awesome! She was super fun to talk to when I was briefly able to, and she had the photobooth running all night. It was a surprise hit! Our guests LOVED the booth and the non-traditional guest book that came along with it. I will absolutely treasure all these goofy pictures of our favorite people and I'm so grateful we had someone as relaxed and knowledgeable as Jessica to make sure that it all went off so well
Our DJ was Ralph and he was a hoot and a half! There was a tiny snaffu in ceremony music - my fault, I didn't recognize the song at first in rehearsal since the precessional and bridal entrance songs were very similar and both instrumental. PLUS we didn't say anything until after the rehearsal (which was maybe 15 minutes before the ceremony -- our choice) so, definitely an easy mistake to make, and we don't hold it against him! He made everything so fun though, he was obviously very comfortable on a mic and around people. He interacted with our guests, was great with requests, had a fabulous mix of music -- I don't think I heard a single song I didn't know or didn't like, and we had EVERYONE on the dance floor at one point or another.
We had an absolute ALL STAR team and we could not have asked for anyone better to help us with our special day! I have a few folks gearing up for proposals and wedding planning who have all asked for our vendor details and I will absolutely be recommending Complete.
If you want your special day to go better than you could ever expect, check these folks out, you will NOT regret it!
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Quality of service
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Esther Sent on 09/13/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Totally Satisfied
Our DJ was excellent! My communication with Complete staff was courteous and professional. Our DJ got to know us and what we wanted and he was spot on! We had a night to remember and it was hugely in part to his attention on us and our guests. Couldn't be happier. -
Quality of service
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Elizabeth Sent on 05/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day ever
Everything a bride could have asked for a DJ/company. 6/5 ⭐⭐⭐⭐⭐⭐Complete Weddings + Events Grand Rapids's reply:
Hey Ellie! We are so happy to hear that you loved having Dennis as your DJ! He had THE BEST time, and was so happy that he could be there on your big day to make it absolutely perfect! We wish you and Christopher a lifetime of happiness together :) -
Quality of service
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Phil Sent on 04/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing DJ!
We hired Brittany of Completewedo, every guest raved about the amazing DJ!
Courtney assisted and was kind and considerate and fun.
The experience was fun, friendly, and professional. They played great music and got the crowd involved. I would highly recommend Brittany to anyone planning their wedding!
Best Wedding DJ by far!Complete Weddings + Events Grand Rapids's reply:
Thank you so much for this amazing review Philip! Brittany and Courtney had a blast and we are so happy to hear that you and your guests had a great time too! Thank you so much for letting us be a part of your big day, and we wish you a lifetime of happiness! :) -
Quality of service
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Samantha Sent on 10/22/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great DJ Services!!
Steve and Complete DJ were absolutely fantastic to work with! They were so professional, so much fun and yet so flexible at the same time! They were extremely communicative throughout the entire process. Steve was able to keep our guests on the dance floor the entire night! We had a lot of changes on our Wedding day and Steve was able to roll with the punches and find the best way to make everything work!! I would love to work with them again :)Complete Weddings + Events Grand Rapids's reply:
Hey Samantha! Thank you so much for choosing Complete weddings + events for your big day!! I am so happy you enjoyed having Steve as your DJ- he had a blast!! Thanks again, and congrats! :) -
Quality of service
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Trevor Sent on 10/06/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Peter from Complete Weddings is great!
Peter was a great DJ! He listened to all of our desires and handled changes throughout the night like a pro. He really fit with our vibe of chill and relaxation for the night.Complete Weddings + Events Grand Rapids's reply:
Thank you so much for this review, Trevor! We are so happy to hear that you enjoyed having Peter as your DJ! We understand how important it is to have a DJ that fits the vibe you want at your wedding! Thanks again, and congrats on getting married!! :) -
Quality of service
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Michelle Sent on 10/06/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Covid-19 wedding
Complete weddings was very flexible with us in changing our services and wedding dates multiple times. Marcus was an amazing DJ that kept the dance floor alive all night! Our guests were entertained and we had the perfect reception thanks to Marcus. We would highly recommend Marcus for any event.Complete Weddings + Events Grand Rapids's reply:
Thank you SO much for this amazing review, Michelle!! We are so happy to hear that Marcus made your reception perfect! That is our goal!! Thank you for letting us be a part of your big day, and congrats on getting married!!! -
Quality of service
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Kylie Sent on 08/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, knowledgeable, helpful team!
We initially booked a DJ through Complete Weddings + Events before COVID for our November wedding. As a result of everything that's happened this year, we ultimately had to cancel their service, but this has been an excellent company to work with!
Alex was always incredibly responsive to our questions (even the seemingly silly ones!), and so kind and understanding when we ultimately decided to cancel. They let us know what our options were going forward and we never had a moment of unease or uncertainty about the process.
We're truly disappointed that we were unable to go through with our services with Complete, and we'd highly recommend them to other looking for wedding services!Complete Weddings + Events Grand Rapids's reply:
Hey Kylie! Thanks for leaving this awesome review! I really enjoyed working with you and these kind words mean a lot to us!
It is upsetting that the current situation forced you and Tanner to cancel the wedding; however, we will all get through this, and if you need anything in the future, just let us know!
Thanks again!! :)
Alex Klutchko
Sales Associate + Wedding Coordinator
Complete weddings + events -
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Erica Sent on 02/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great DJ who kept the dance floor going
We were lucky to get a recommendation from our hotel for Steve from Complete Wedding and Events. He did such a great job, and had plenty of suggestions to help make the night fun. For our reception, he suggested doing the shoe game as well as an auction dance, and both of these turned out to be a lot of fun. He was very active during the reception, even coming out on the dance floor during group dance songs such as the cupid shuffle to help show people what to do. He made the night so fun, and kept things running smoothly. We were so happy with the level of energy he helped bring to the dance floor. -
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Liz P. Sent on 10/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Team to work with!
Everyone from the Complete team did an amazing job with communicating and verifying all of the details. They helped make my day beautiful and stress-free! -
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Ann Sent on 10/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had them do the photo booth for our daughter's wedding
Alex did an amazing job with the photo booth at our daughter's wedding. She had to move everything at the last minute related to weather and was so upbeat and professional! She made a wonderful book of memories for the bride and groom! Our guests had a great time creating the memories in the photo booth. -
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Celtic Sent on 08/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fun professional
Our dj was amazing and he came out on the floor and danced. He stucked with our playlist and took request. -
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Kaley Sent on 07/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service, experienced DJs
We are so happy with our service from Complete! We only needed a DJ and Marcus was awesome. They were very kind, flexible on payments and knew exactly what we wanted and how to make our reception special. Definitely recommend! -
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Amanda Sent on 11/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best decision we made. Period.
Don stopped at nothing to make sure that Marc and I had the most incredible day of our lives! He went way above and beyond for us. From helping us with our last minute sound system needs for our ceremony to making the ultimate father-daughter dance mix, you truly exceeded our expectations and made our big day absolutely perfect.
If anyone is looking for a DJ that will keep the dance floor moving, I promise you will not go wrong with Don! He didn’t miss a beat! He was professional and personable throughout the entire event. He interacted with guests, kept the energy flowing with a packed dance floor, and made the night a fantastic memory for us all. Best decision we made. Period. -
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Kathleen Sent on 10/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Justin L. was our DJ for our wedding and he was AWESOME! He was truly an entertainer and kept everyone on the dance floor the entire night. He also helped during the wedding keep things moving, even carried my dinner plate for me :) I would not only recommend Complete Music, but Justin as the DJ! -
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Jamie Sent on 08/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Taylor was amazing. Very out going getting everyone out to the dance floor -
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User5555923 Sent on 07/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had DJ Justin for our daughter's wedding reception and he was great! The dance floor was packed the whole night, which amazed me because I've never experienced that at a wedding. Justin was quick to respond to my emails and made this event so enjoyable. Definitely one of the best decisions was going through Complete. Very good prices too! Thanks for everything! I highly recommend them if you're planning an event like a wedding. -
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Pam Sent on 07/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hired Complete Weddings and Events for our daughter's wedding. The price was much better than I expected. They were very professional, yet fun. The DJ listened and provided the exact music and mood we were looking for. The music played at the wedding was perfect. It created a fun atmosphere. People I didn't expect to dance got up and joined us on the dance floor. It was a joyful celebration. -
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User2605483 Sent on 05/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Dj knew exactly what to play at the right time to get and keep the party going! They had an extensive music list ,and our dj had a lot of great idea that I had not even thought of! The price was also great! -
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Debi Sent on 03/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Complete for my wedding last November. My mom was the one who paid for this service, packaging the DJ and the photo booth for a reduced rate. I was beyond impressed with the professionalism and presentation of this company. The photo booth was quickly and quietly constructed as we ate our meal, giving us plenty of access to the booth throughout the night. The woman who ran it was very professional. Our DJ, Patrick, completely exceeded my expectations!! After I sent him my list of songs, he informed me that he only had one song that I requested. It made me a bit weary as to what music he DID have in his library. I made a CD of the other songs, which he was able to play with his equipment with no problems! He was very intuitive and exemplified the ability to improvise details I had not thought to plan for. He was also out on the dance floor, demonstrating different line dances for the various songs that he played. Patrick even carried our food back to the head table for us!! He was really wonderful to work with- if you are somewhere in the mid-Michigan, I HIGHLY recommend Patrick from Complete!! -
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Christine Sent on 07/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We wanted are guests to enjoy themselves both on and off the dance floor so we decided to hire both a DJ and have a photo booth, very glad we did. Everything was a hit. Justin was very accommodating and eager to do what it took to make sure everyone was having a good time. The dance floor was full the majority of the night and I couldn’t have asked for anything more. The photo booth was also a hit, it was fun seeing the pics after the fact and know everyone enjoyed themselves and gave us something more to remember our blessed day. -
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User1078340 Sent on 01/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
John was wonderful! He made sure to call us the week before the wedding to ensure that all of the preferences that we had were correct on the information sheet we had given him. He arrived on time, set everything up, and made our night wonderful! -
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User904096 Sent on 08/19/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Complete Music and Video was amazing!! We could not be happier with our experience and will most certainly use them in the future. They were interactive and outgoing. They played all the music we asked for as well as asked what we expected in how casual or formal our wedding was so that they could dress accordingly. They were above and beyond what our expectations ever were and made our reception so much fun! Our guests are still talking about it!!! -
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Francesca Sent on 02/21/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I met them at a bridal show and they were very knowledgeable. Ron called us the week of the wedding to go over the music planning sheet that we sent in. He was great at getting people more involved and making sure that everything went as we wanted and that names were pronounced correctly. -
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Sha'marie Sent on 01/17/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rodney was amazing! We still had over half of the wedding guests on the floor dancing at 1:00 when the reception was over!! -
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Dani Sent on 05/06/20244.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Crew!
DJ Robbie and Sincere, our photo booth operator, were great all night! They kept everyone on the dance floor and entertained all night long. They were responsive to requests, helped everyone through icebreaker dances, and were great to work with. Administrative staff from Complete Weddings answered all my questions quickly and were responsive to requests.Complete Weddings + Events Grand Rapids's reply:
Hi Dani!! Thank you so much for this review, you are the sweetest! We loved being a part of your big day, and wish you a lifetime of happiness :) -
Quality of service
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Sarah Sent on 12/07/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Danceable DJ
The Complete Weddings team was a great group to work with through the wedding planning process. They were always quick to respond, kind mannered, and insightful through each step. John was a wonderful host and DJ to have. He was easy to communicate with and personable. Our guests all told us they really enjoyed how he followed their song requests tactfully and they enjoyed the flow of music. We were grateful for an overall pleasant experience. -
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Alita Sent on 08/16/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Prefect coordinator!
I absolutely appreciate Alex, the coordinator! She listens and execute! I really couldn't have done it without her attentiveness and hard work! She really made my vision for decor come true. She was so helpful with staying on top of all of the vendors and she ran the entire show so effortlessly. Thank you so much!Complete Weddings + Events Grand Rapids's reply:
Hey Alita. Thanks for the amazing review. We know Alex had a really great time and was glad to make your vision come to life. -
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Veronica Sent on 06/15/20214.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Photobooth
The operators were friendly & professional. I was happy with the photo book created from all the photos. Our guests had a great time.Complete Weddings + Events Grand Rapids's reply:
Hey Veronica! Thank you so much for the great review for our photobooth operators! We are so happy you like the scrapbook and that your guests had a great time! Thanks again :) -
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Amber Sent on 10/06/20204.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
September 26th Wedding
We used complete weddings for our DJ service and Rob was just wonderful!Complete Weddings + Events Grand Rapids's reply:
Hey Amber! Thanks for leaving this review for us! We really appreciate you taking the time to do so! We are so happy to hear that you enjoyed having Rob as your DJ!! We wish you all the best as you now enter married life!! :) -
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User2638823 Sent on 06/07/20164.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sawyer as a dj was incredible. He exceed our expectations of what a dj should do at a wedding. He even helped my husband plan a surprise for me during one of the dances! I would definitely recommend using him. -
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Lindsey Sent on 02/07/20124.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I thought CMV did a nice job filming our wedding ceremony and reception. The videographer was not in the way nor was she bothersome in any way during the busy day. I have not seen the video yet, will update when I do. I wish I would have been a bit more specific so she could have got some video footage of the bridesmaids and groomsmen getting ready seperately.
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Haylee Sent on 06/14/20214.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A DJ that takes charge
Highly recommend Complete for their amazing customer service but I would also like to specifically recommend our DJ, Marcus. SO many compliments from guests.
Our caterer was supposed to dismiss tables but, like many other instances, this wasn’t communicated within their team. We didn’t even ask Marcus to do this for us but he jumped right on in. He not only dismissed tables but he made a fun Q&A game out of it to get guests interacting. Whenever the party started to relax a little, he’d play a song or add in another little game/“event” to bring the energy back. Marcus was so attentive and amazing. Complete provides DJs that not only know how to play music, they know how to run an event.Complete Weddings + Events Grand Rapids's reply:
Hey Haylee! Thank you so much for leaving this great review for Marcus! We are so happy to hear that you enjoyed having him as your DJ and that he was able to help make your wedding day perfect! I love the Q&A table dismissal, so I am glad he was able to improvise and do that for you in the heat of the moment! Thanks again, and congrats on getting married! :) -
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Mandi Sent on 01/20/20124.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Rodney was our DJ. He was a little hard to reach sometimes, but he did an outstanding job. He took care of our ceremony and reception music, doing everything possible to make sure our guests had a wonderful time. -
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Liza Sent on 11/08/20104.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We used Complete Music and Video and had Steve Ralph as our wedding DJ. At first, he spoke a little bit too much on the mic, but then he kept things moving. In the end, everyone had a REALLY great time! He played really fun, great, new music that wouldn't scare your grandma and will get your friends out of their seats - a very important combo. Was a little pricey, but overall worth it because everyone had a great time. I'd hire again (just give a little more specifics). :-)
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Alicia Sent on 01/25/20124.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 2 out of 5 rating2.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We really liked our DJ however he didn't play any of our guest requests. -
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Amanda Sent on 09/29/20233.6 out of 5 rating3.6
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Dj had good personality but did not fulfill our requests
Our dj did play a lot of older music. We did say a variety of 80s- current but I feel like mostly 80s were played. Our guest were a little annoyed that they were asked for request and he didn't play them. He used a mixed version of our first dance song instead of the original. No one noticed except me. But I also realized he didn't play anything from our original list of requests that we filed out on our form.
A little annoyed by these minor things, but the night went on and everything was good. He had a great personality and was fun. I just wish we would've clarified things more. -
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User6928953 Sent on 11/29/20123.2 out of 5 rating3.2
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
DJ was nice. Didn't go a very good job though, didn't play the right songs at the right time. Didn't play many request from our guests. -
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User860458 Sent on 07/11/20122.8 out of 5 rating2.8
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2.5 out of 5 rating2.5
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Value 3 out of 5 rating3.0
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Flexibility 2.5 out of 5 rating2.5
In a nut shell, Complete was cheap and got the job done but sometimes you get what you pay for.
I didn't exactly care for our dj - I found him irritating and needy. He was to call us to do a final run-down of what was to be played. He called, alright - at least 6 times in one day between my phone and my husband's.
There were a couple of equipment errors during the reception - the wireless mic died 2 or 3 times during the MOH's speech and a special dedication dance song was cut off for some unknown reason. This is all while the dj is wandering around talking to the bartender, playing air bass and playing with his phone. I also did not appreciate the shameless self-promotion on display on the dj table. My wedding reception photos will forever feature a mini-billboard with the dj's company name - I felt that was extremely tacky.
I'm sure Complete Music & Video, as a whole, is a great company but this dj kind of rubbed us the wrong way. Had we interviewed other djs at the company I feel that we'd be singing a different tune. If you're on a tight budget like we were, check these guys out but be sure to interview multiple djs to find one you like. -
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Lindsey Sent on 10/12/20202.2 out of 5 rating2.2-
Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 2 out of 5 rating2.0
Come pelted was great... the DJ was not.
I want to start off by saying that Alex, the coordinator was fantastic and so responsive to anything I needed throughout my wedding planning. She would get back to me right away whenever I contacted her and was so helpful!
Now for the bad...
Our dj (Rob) was extremely hard to communicate with, as he has another 3rd shift job and missed a few of our scheduled phone meetings. He arrived at the wedding venue 45 minutes later than expected because of some technical difficulties- get it, it happens. But he did not call to inform me of this, I was the one that had to reach out to him to see where he was. We were told by several people while we were off doing photos, that he had fallen asleep behind his dj table multiple times because he had worked all night.... I was shocked when I was notified of this. Very disappointed in this and the fact that our dj that could not stay awake for his job. He ended up apologizing and perking up a bit throughout the night which we appreciated and we understand he has another job, but we are paying for a service and for this person to literally be the life of the party and he was less than what we expected. -
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Maria Sent on 12/20/20202 out of 5 rating2.0
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
10/10/2020 wedding
I was recommended this company for our wedding. I wouldn’t recommend this company. It started out great but they couldn’t accommodate anything we asked for.
We booked this company before COVID happened. Justin was great to talk too, but once we signed the contract we were just a number and they didn’t care what we needed. Due to a lot of people not being able to come to the wedding we asked for them to have a cord to connect to our video recorder. They gave us a hard time and only wanted to sell us the videographer service. We wanted to record it live for loved ones. We got frustrated and told them to forget about it.
The day before the wedding they told me they didn’t have three microphones and only one for the ceremony and reception and that was okay. We agreed it was okay... then the day of the wedding Brittany the DJ let the wireless microphone die and we didn’t have anything for our vows. She continued to tell us she didn’t have the correct equipment, but told others that she left the microphone on and it died before the ceremony.
We had a switch in the wedding party due to COVID and she couldn’t remember the names and order but she tried her best to accommodate the changes.
The reception came and she miss pronounced some names, and forgot about the changes. She was very bubbly and willing to accommodate the best she could! There was some times where Brittany forgot to play songs people requested, we had to prompt her for speeches as she forgot about them. Brittany forgot about my fathers speech and had to remind her to cut the music. The transition from song to song was very choppy, and she forgot to do the anniversary song for couples that we told her to play.
She was helping cleaning up for the venue which was very helpful but the music stopped and she wasn’t anywhere to be found.
All in all, I wouldn’t book through this company again. I wouldn’t recommend.
Complete Weddings + Events Grand Rapids's reply:
Maria - It is regretful this was your situation. I will concede we did have some technical issues with the equipment prior to the ceremony, and I was aware of what happened. Unfortunately, it was nothing Brittany had any control over at the time. I am glad to hear that Brittany was able to still provide some great overall service at the reception and we have addressed some of your concerns individually with her to ensure smoother future events.
We firmly believe in throwing GREAT events, and I am very sorry we did not meet your expectations. No client is ever just a number, and we strive to provide great service at every step along the way.
We wish you the best as a couple and regardless, we are honored to have been a part of your special day. -
Quality of service
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Amanda Sent on 09/02/20191.6 out of 5 rating1.6-
Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Very poor and unprofessional DJ service
Our DJ, Joe had my husband call me 2 minutes before my ceremony because he didn’t know what songs were to be played after explaining them to him several times. Instead of fading out the ceremony songs (which is what we had discussed) he abruptly ended each song. For my exit ceremony song, I wanted it to fade in at a specific point in the song; instead he played it from the beginning. Ceremony music was a complete and total disappointment and not what I had imagined.
When we sat down at the head table for the reception and were getting ready for speeches, Joe just hands the mic right to my sister without even announcing that speeches were about to begin which made it awkward for her. He played the snowball song at the beginning of dancing which we weren’t planning on or wanting to do. When he decided to play the anniversary song it was too late in the night and all the older couples had already left so we decided to cut that out. He started announcing a garter toss even though we had told him at our meeting that wouldn’t be happening which made it super awkward. He also dressed in a very loud turquoise button up with a vest 2 sizes too small, not professional at all.
Because of Joe’s poor service we didn’t feel the need to leave him a tip at the end of the night. Early the next morning he simply texts me his PayPal expecting a tip.
After bringing up these issues to Justin, the manager, he simply stated that Joe was having an “off day unfortunately at our expense”. Since it was at our expense and I don’t feel we got the quality service we paid for, I requested a partial refund and have not received any sort of reply. Do yourselves a favor and avoid this company.Complete Weddings + Events Grand Rapids's reply:
Amanda -
I am glad we were able to come to a mutual resolution to your concerns. I deeply regret we were not able to meet your expectations for the wedding, and have appropriately, and successfully, addressed your concerns with the staff.
We wish you the best going forward.
Justin L.
Owner and Manager
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Quality of service
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Jenna Sent on 09/24/20161.5 out of 5 rating1.5-
Quality of service 2.5 out of 5 rating2.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Seriously the worst customer service experience I have ever had, not with the staff, but with the owner. I had originally booked COMPLETE as the photographer, videographer, DJ, and Photobooth for my wedding, and had a less than positive experience regarding the quality of our engagement photos, and called to explain my frustration and disappointment. Not only did the owner refuse to consider a reasonable compromise, but he proceeded to yell at, berate, and threaten me until I was sobbing and experiencing severe panic attacks.
At no point was an apology given, but instead, the owner threatened to cancel my contract, which eventually I agreed to. Between the time I had initially called and when I had agreed to the cancellation of our contract, I had posted a review on a local Facebook bridal group; this resulted in a harassing voicemail from the owner, where I was met with veiled threats of a lawsuit based on my honest review of my experience.
I do not recommend doing business with them, not because of the staff, but because of what I would consider the extremely unprofessional behavior of the owner. -
Quality of service
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Rachel Sent on 12/31/2014
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
DO NOT GO WITH THIS COMPANY FOR VIDEOGRAPHY!
I chose Complete because I won some money toward a service at the bridal show. I wish I wouldn't have gone with them. I wanted to meet with my videographer before my wedding but they didn't work with me in setting up a meet. Therefore, there was a lot of miscommunication between the videographer and editor. I got my video back and was absolutely devastated and angry. There was hardly anything in the video. Nothing of me getting ready, nothing of our first look, they didn't get me walking down the aisle.. At the reception they cut out half of my sister's maid of honor speech, didn't get us cutting the cake, and that's just to name a few things. I'm really disappointed in the quality of our video and that we spent a lot of money on it! Save yourself the heartbreak and go with someone else for your videographer!! -
Quality of service
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