Cocoa Bean Fine Desserts & Bakery Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
16 reviews
Recommended by 90% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.3 out of 5 rating4.3
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Professionalism 4.5 out of 5 rating4.5
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Value 4.6 out of 5 rating4.6
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Flexibility 4.5 out of 5 rating4.5
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Kelly Sent on 10/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Cocoa Bean is such a great place! From the cake tasting to coming up with our own personal design for the masterpiece Inga created, this bakery made it such a wonderful and fun experience when a lot of the planning can feel tedious. Than you!! -
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Erin Sent on 03/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cake turned out great and tasted amazing! Thank you! -
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User2488327 Sent on 05/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cocoa Bean made a corquembouche for my wedding and it turned out so beautiful! The puffs were delicious with the traditional caramel crunch and spun sugar. Laura who I worked with had great communication and made sure I knew that humidity could really influence the outcome of my dessert. But the weather cooperated and it looked and tasted great! -
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User2263575 Sent on 08/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When we found out that cocoa bean was the bakery that the venue (Cantigny Park in Wheaton, IL) used with our package, we were ecstatic. We have loved them since they first opened years ago. Before the wedding, we did a cake tasting with Nancy. We tried a variety of cakes, but ending up choosing a white cake with lemon icing in the middle! My mother in law normally hates anything lemon, but all this cake tasted like was amazing freshness, and she LOVED it. You could tell they used the BEST ingredients! My husband is a marine, so we wanted to include a small element of that into the cake, and we decided that we wanted a pure white cake with white flowers and a flag draped down one side (made of fondant and just for show). Boy, did they deliver. Not only was the cake the best that any of my guests had ever had (seriously people were raving about the cake for the entire reception), but it was absolutely STUNNING. I could not have been happier. I had complete faith in them, and it was even better than I could have imagined! We also got brunch from them for the bridal party the day of the wedding, and that was absolutely delicious as well. We always use cocoa bean for everything and will continue to, especially after the way they made my wedding so special. -
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User1783014 Sent on 08/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
BEST BAKERY EVER~! So happy they were able to make our wedding cake. So great : ) -
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User1788896 Sent on 08/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was beautiful and delicious. All of the flavors we tried at the cake tasting we're amazing, making it hard to decide. Since our wedding was in August, we went with the white cake with passion fruit filling. Our guests loved it. Cocoa bean was very organized and easy yo work with. -
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User1427301 Sent on 11/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cocoa bean has always been a favorite of mine. I used them for my baby shower and recently for my wedding. Both cakes were beautiful and taste wonderful! I love how they have different flavors than most bakeries. I've always worked with nancy and she's always been so helpful. They are always willing to work with you on what you like or don't like. I will continue to use cocoa bean for my events! -
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User1399226 Sent on 10/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious wedding cake and my macaron wedding favors were a huge hit! -
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Katie Sent on 10/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nancy and everyone and Cocoa Bean are absolutely amazing. While our cake was included in our reception package from Cantigny, Nancy worked with us to add the little details to make it perfect. They were able to design a cake that looked just like a picture I gave them, leaves ribbon and all. And oh the flavors. My husband and I would be there every day for a cake tasting if we could!! We aren't chocolate people (though I do highly recommend their chocolate cake) so we went with white cake with lemon custard filling and red velvet cake with cream cheese filling. It was seriously out of this world! And now I'm hungry and dreaming of cake.... -
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Jen Sent on 08/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved our cake! Our tasting was great, the cake was beautiful, and tasted AMAZING! She even gave us an option since we have a small place and not a lot of freezer room, that in a year we can contact her and she will make us a cake topper for our one year anniversary! -
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Pilly Sent on 09/14/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Cocoa Bean for my wedding and I also ordered desserts for my dessert table from them. I absolutely loved the wedding cake they did for me and the cake was so delicious! The cake itself was gorgeous and I was very happy with the outcome. -
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User1716989 Sent on 07/17/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Cocoa Bean for my wedding on June 29th, 2014. This is by far the best cake I have ever tasted in my life. We have two different flavors the chocolate cake with vanilla bean mouse and white cake with white chocolate passion fruit mouse. IT WAS SO GOOD! I also gave them a picture I found on Pinterest and they recreated it perfectly. It has become my dad's favorite place to stop now when we are in the area as they also have an amazing Mocha drink! :) Thank you Cocoa Bean! -
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Emily Sent on 11/06/20134.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cocoa Bean provided a cutting cake for us. We went in for a consultation and decided on a two-tier cake. I sent a few design concepts to the bakery and they let me know what any additional costs may be. We settled on a simple spatula stroke design with carrot cake filling. It was delicious. -
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User1803680 Sent on 09/10/20144.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
The desserts at Cocoa Bean are beautiful and excellent quality. -
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User2410403 Sent on 11/04/20153.2 out of 5 rating3.2
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Quality of service 4 out of 5 rating4.0
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Average response time 2.5 out of 5 rating2.5
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Professionalism 3 out of 5 rating3.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3 out of 5 rating3.0
We got our wedding cake from here, and no doubt it was beautiful and tasted great! My only problems with Cocoa Bean is that whenever I would email about my wedding cake, it would take a long time for someone to get back to me, otherwise I would have to email again because no one ever did get back to me. I had also ordered a little grooms cake as a surprise for my husband; he loved the passion fruit cake we tried at our tasting. That little grooms cake was never delivered due to the fact that it was never even made!!!! I was so upset! After the wedding we called and they told us that we could order the cake whenever we wanted, and we wouldn't have to pay anything since it was already paid for. Is it just me, or shouldn't they of given me my money back for that 6" cake, and just given it to me for free whenever I wanted it? Don't get me wrong, all of their desserts are super good, but their customer service needs some improvements. -
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Tracy Sent on 11/04/20150.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I was really looking forward to working with this vendor as I had heard such good things. We had contacted them to make 3 fondant cats to add as decoration for our wedding cake- we wanted to personalize the cake. About a week before our wedding we called to inquire as to when we should drop off payment and when we should pick up the cats. The lady that picked up the phone said we weren't on the schedule and that she would have Anne contact us. Ann never even called. I received an email from Ann saying she was sorry but she had suffered the death of a friend and never put us on the schedule and that there was nothing she could do. I emailed back frantically asking for any other bakeries that could take possibly take care of this for us and Ann never even bothered to reply. Luckily, I found a bakery that was willing to go the extra mile for me and create these cats in less than a week. Thank you Piece-A-Cake Bakery in Dundee. -
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