Cheryl Lofton & Associates Reviews

Reviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards









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Featured
Caitlin Sent on 09/10/20235 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Serious Talent!
I relocated from NY a few months before my wedding and needed to find an alterations expert. Several bridal salons recommended Cheryl Lofton & Associates. I'm so happy I chose them. The entire staff is so friendly too. Ali was my tailor and I'd recommend him again in a heartbeat. My dress needed quite a few alterations which required Ali to remove and re-sew by hand the delicate lace and flowers. Also, I wanted the straps to sit a certain way and Ali told me I could have it that way, but that it would be a mistake - he showed how it would change the look of the back of my dress. He instead recommended a workaround that was genius. Ali also added an internal belt to further improve the fit and add support - such a great idea. In the end, my dress fit perfectly - no gaps or awkward angles. I was so happy and felt beautiful and comfortable in my dress. Ali is a true master of his trade. Thank you, Ali!!I relocated from NY a few months before my wedding and needed to find an alterations expert. Several bridal salons recommended Cheryl Lofton & Associates. I'm so happy I chose them. The entire staff is so friendly too. Ali was my tailor and I'd recommend him again in a heartbeat. My dress needed quite a few alterations which required Ali to remove and re-sew by hand the delicate lace and flowers. Also, I wanted the straps to sit a certain way and Ali told me I could have it that way, but that it would be a mistake - he showed how it would change the look of the back of my dress. He instead recommended a workaround that was genius. Ali also added an internal belt to further improve the fit and add support - such a great idea. In the end, my dress fit perfectly - no gaps or awkward angles. I was so happy and felt beautiful and comfortable in my dress. Ali is a true master of his trade. Thank you, Ali!! -
Quality of service
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Carlin Sent on 05/22/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Personable, Professional, Dress Altering Experience
I purchased my dress in Nebraska so that my family could attend, and brought my dress to DC to be altered. I found Cheryl and her incredible team through recommendations online and after working with them, I understand why they come so highly recommended. My dress required MANY alterations, as it was more fitted, and Ali worked incredible magic to customize my dream dress. He was always very kind, and completed everything on time for my wedding. Cheryl and the front desk team were very professional and personable, making me feel like I was the only bride they were working with. If you are in the DC area, look no further than Cheryl Lofton and Associates!I purchased my dress in Nebraska so that my family could attend, and brought my dress to DC to be altered. I found Cheryl and her incredible team through recommendations online and after working with them, I understand why they come so highly recommended. My dress required MANY alterations, as it was more fitted, and Ali worked incredible magic to customize my dream dress. He was always very kind, and completed everything on time for my wedding. Cheryl and the front desk team were very professional and personable, making me feel like I was the only bride they were working with. If you are in the DC area, look no further than Cheryl Lofton and Associates!Cheryl Lofton & Associates's reply:
Thank you, Carlin!
We appreciate the compliments and Ali has said "Thank You," as well! Wishing you and yours a lifetime of love and hope to see you for other alterations in the future. -
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Alexandra Sent on 04/03/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best tailor experience!
My fiancé purchased a suit from an online retailer to wear for our wedding and, despite his best efforts to take accurate measurements, it arrived fairly ill-fitting. Cheryl A Lofton & Associates did a fantastic job making the necessary adjustments and were extremely communicative every step of the way. The turn-around time was very fast and the suit looks absolutely fantastic. To anyone out there needing adjustments on their suits, even for very special occasions, we would highly recommend Cheryl A Lofton & Associates and will be returning there for all of our tailoring needs!My fiancé purchased a suit from an online retailer to wear for our wedding and, despite his best efforts to take accurate measurements, it arrived fairly ill-fitting. Cheryl A Lofton & Associates did a fantastic job making the necessary adjustments and were extremely communicative every step of the way. The turn-around time was very fast and the suit looks absolutely fantastic. To anyone out there needing adjustments on their suits, even for very special occasions, we would highly recommend Cheryl A Lofton & Associates and will be returning there for all of our tailoring needs!Cheryl Lofton & Associates's reply:
Thank you, Alexandra! We appreciate the kind review! You both were such a pleasure to work with. We wish you two a lifetime of love (& hope to see you again)!
CL&A -
Quality of service
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Sarah Sent on 02/15/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Phenomenal Experience
Gale did a truly wonderful job with my wedding dress alterations. Turns out the dress that was "just my size" needed quite a number of adjustments to fit me well, and she executed them perfectly. I was so pleased with how it looked after she was done. Thank you!Gale did a truly wonderful job with my wedding dress alterations. Turns out the dress that was "just my size" needed quite a number of adjustments to fit me well, and she executed them perfectly. I was so pleased with how it looked after she was done. Thank you!Cheryl Lofton & Associates's reply:
Hi Sarah,
Thanks so much for this beautiful review. I'm glad you were happy with our services and we hope to see you again soon! -
Quality of service
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Jessica Sent on 01/14/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful experience
I came to Cheryl and Gale (not sure if I’m spelling her name right) after a HORRIBLE wedding dress alteration experience elsewhere (review to come). They were able to squeeze me in less than a month from my November wedding date. My wedding dress was mangled and Gale worked her MAGIC in a series of nearly 4 appointments to essentially reconstruct the dress to make it the beautiful masterpiece it was meant to be. It fit me like a glove and complemented me in all the right places. After every appointment, I left feeling assured that my dress would be taken care of and that they both truly cared about my satisfaction. I felt so confident and beautiful on our special and it’s all thanks to them. The professionalism, flexibility, meticulous attention to detail, levity (they were both really good at making me smile and laugh during a very stressful time), and superior knowledge of tailoring—you really can’t go wrong here. I will certainly be back for other pieces. Highly, highly recommend!I came to Cheryl and Gale (not sure if I’m spelling her name right) after a HORRIBLE wedding dress alteration experience elsewhere (review to come). They were able to squeeze me in less than a month from my November wedding date. My wedding dress was mangled and Gale worked her MAGIC in a series of nearly 4 appointments to essentially reconstruct the dress to make it the beautiful masterpiece it was meant to be. It fit me like a glove and complemented me in all the right places. After every appointment, I left feeling assured that my dress would be taken care of and that they both truly cared about my satisfaction. I felt so confident and beautiful on our special and it’s all thanks to them. The professionalism, flexibility, meticulous attention to detail, levity (they were both really good at making me smile and laugh during a very stressful time), and superior knowledge of tailoring—you really can’t go wrong here. I will certainly be back for other pieces. Highly, highly recommend!Cheryl Lofton & Associates's reply:
You look amazing!! Thank you so much for the kind review. We wish you and yours a lifetime of love. We look forward to seeing you again! -
Quality of service
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Dani Sent on 09/01/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfection!
Having my wedding dress tailored by Cheryl Lofton & Associates was perfect from start to finish. I reached out about tailoring services in late June for my August 22 wedding. I wasn't sure if I would be able to find a tailor given the pandemic, but CL&A had protocols in place to make sure I had a safe experience. I emailed a picture of my dress before I came in and Amber recommended I work with Gale, who does beautiful French bustles. I was always the only customer in the store during my appointments, and we always wore masks. Gale worked magic on my dress, which was two sizes too large in the bust, needed four layers hemmed, cups sewn in, and a French bustle. All was completed in time for my wedding, and the price quoted during my first appointment was what I paid upon pickup. I was so grateful to be able to wear my dress, I cannot say enough good things about CL&A!Having my wedding dress tailored by Cheryl Lofton & Associates was perfect from start to finish. I reached out about tailoring services in late June for my August 22 wedding. I wasn't sure if I would be able to find a tailor given the pandemic, but CL&A had protocols in place to make sure I had a safe experience. I emailed a picture of my dress before I came in and Amber recommended I work with Gale, who does beautiful French bustles. I was always the only customer in the store during my appointments, and we always wore masks. Gale worked magic on my dress, which was two sizes too large in the bust, needed four layers hemmed, cups sewn in, and a French bustle. All was completed in time for my wedding, and the price quoted during my first appointment was what I paid upon pickup. I was so grateful to be able to wear my dress, I cannot say enough good things about CL&A!Cheryl Lofton & Associates's reply:
Dani!!! You're going to make us cry! LOL We appreciate this review. You're so kind. Covid stinks, but we made it through! We wish you and yours a lifetime of love and look forward to working with you in the future!
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Quality of service
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Grace Sent on 08/24/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful alterations and excellent service
Cheryl Lofton & Associates did a beautiful job with the alterations for my wedding dress. The fit wound up being just perfect--comfortable to wear all day and incredibly flattering--as you can see in the pictures! The experience of getting the alterations was also lovely. I fainted in the store during the session (fainting is just a thing I do), and they were so patient, generous, and warm with me as I recovered and then through the rest of the alterations. I'd highly recommend both the gorgeous final product and the experience!Cheryl Lofton & Associates did a beautiful job with the alterations for my wedding dress. The fit wound up being just perfect--comfortable to wear all day and incredibly flattering--as you can see in the pictures! The experience of getting the alterations was also lovely. I fainted in the store during the session (fainting is just a thing I do), and they were so patient, generous, and warm with me as I recovered and then through the rest of the alterations. I'd highly recommend both the gorgeous final product and the experience!Cheryl Lofton & Associates's reply:
Thank you, Grace! You look amazing! *heart-eyed emojis* You were such a please and we hope to see you again for your everyday alterations as well!
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Amy M. Sent on 08/07/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
An Absolute Dream to Work With
Best decision I ever made. I took my dress to Cheryl Lofton's team after reading their wonderful online reviews, and after having some not-so-pleasant phone calls with other (more expensive) bridal seamstresses in town. Not only were they kind and thoughtful, but Gail (my seamstress)'s attention to detail was impeccable. Wedding dresses, tuxedos, suits, dresses, you name it. I trust and highly recommend Cheryl Lofton for anything special you need tailored.Best decision I ever made. I took my dress to Cheryl Lofton's team after reading their wonderful online reviews, and after having some not-so-pleasant phone calls with other (more expensive) bridal seamstresses in town. Not only were they kind and thoughtful, but Gail (my seamstress)'s attention to detail was impeccable. Wedding dresses, tuxedos, suits, dresses, you name it. I trust and highly recommend Cheryl Lofton for anything special you need tailored. -
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Vanessa Sent on 04/14/20204.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Experience!
I had a great experience with Cheryl Lofton & Associates! Valerie altered my dress and she did amazing work. Cheryl was also very flexible and helpful when I had an anxiety-provoking situation. When it came to my wedding dress, I was very indecisive and anxious. By the time the first round of alterations was done, I had decided to go with a different dress. Since I had already mostly paid for all the work, Cheryl said that if I brought my new dress to the store, she would work out a deal for me by crediting the cost of the alterations on the new dress to the work I had already paid for the original dress. This really helped put my mind at ease and I am so thankful. I could not recommend Cheryl Lofton & Associates more. (And yes, I am planning to sell the original dress!)I had a great experience with Cheryl Lofton & Associates! Valerie altered my dress and she did amazing work. Cheryl was also very flexible and helpful when I had an anxiety-provoking situation. When it came to my wedding dress, I was very indecisive and anxious. By the time the first round of alterations was done, I had decided to go with a different dress. Since I had already mostly paid for all the work, Cheryl said that if I brought my new dress to the store, she would work out a deal for me by crediting the cost of the alterations on the new dress to the work I had already paid for the original dress. This really helped put my mind at ease and I am so thankful. I could not recommend Cheryl Lofton & Associates more. (And yes, I am planning to sell the original dress!)Cheryl Lofton & Associates's reply:
Thank you, Vanessa! You were a pleasure. Making sure that you're feeling your best on your big day is very necessary and we were happy to help. We're wishing you and yours a lifetime of love and hope to work with you for your regular fittings as well!
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Becca Sent on 04/02/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent alterations - I loved the custom back of my dress!
I came to Cheryl Lofton at the recommendation of my Floravere stylists for wedding dress alterations. I worked with Valerie who had altered the same dress for someone else which made me confident that she knew the style and fabric well. Valerie was very down to earth, detail-oriented, and attentive to my preferences. The dress came together wonderfully and I loved the way that we changed the back of the dress and made it into a low V back. I found the prices to be more reasonable than another alterations shop I considered in Alexandria, Virginia. What I appreciated even more was that they gave me a pricing quote free of charge based on what I wanted to change even before I put the dress on! I would absolutely recommend Valerie and Cheryl Lofton for wedding dress alterations.I came to Cheryl Lofton at the recommendation of my Floravere stylists for wedding dress alterations. I worked with Valerie who had altered the same dress for someone else which made me confident that she knew the style and fabric well. Valerie was very down to earth, detail-oriented, and attentive to my preferences. The dress came together wonderfully and I loved the way that we changed the back of the dress and made it into a low V back. I found the prices to be more reasonable than another alterations shop I considered in Alexandria, Virginia. What I appreciated even more was that they gave me a pricing quote free of charge based on what I wanted to change even before I put the dress on! I would absolutely recommend Valerie and Cheryl Lofton for wedding dress alterations.-
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+2 photos
Cheryl Lofton & Associates's reply:
Thank you for such a kind review! We wish you and yours a lifetime of love and thank you so much for letting us be a part of your big day.
Best,
CL&A -
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Carol Sent on 01/09/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Transformed online dress into custom-tailored masterpiece!
I bought a beautiful Lela Rose gown online for my wedding but it was two sizes two big. Cheryl and her team took the dress apart and put it back together in such a beautiful way that it looked like the dress was custom made. Miss Valerie also suggested alternations that made me look even BETTER, including a belt that she made from the extra dress material! And the price was VERY reasonable. If you're picky like me and want someone to help you look fabulous for your big day, look no further!I bought a beautiful Lela Rose gown online for my wedding but it was two sizes two big. Cheryl and her team took the dress apart and put it back together in such a beautiful way that it looked like the dress was custom made. Miss Valerie also suggested alternations that made me look even BETTER, including a belt that she made from the extra dress material! And the price was VERY reasonable. If you're picky like me and want someone to help you look fabulous for your big day, look no further!Cheryl Lofton & Associates's reply:
Thank you, Carol! This is such a kind review! You're such a pleasure and we're so happy to have you as a client. You look Absolutely Stunning!
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Andrea Sent on 11/04/20191.6 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 2 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 2 out of 5 rating
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Flexibility 2 out of 5 rating
Horrible experience
I debated leaving a negative review - hopefully this will be helpful for others. I called for an appointment 3 mos before my wedding and was given a date 2 weeks out. When I arrived there was a woman being seen by the gentleman that does alterations. After 10 minutes when she had more outfits to try on, I asked if she was going to be long given I had an appt and taken off work. They finally asked her to let me have the fitting. I came out and they started pinning the dress. There was lots of consternation about what they could/couldn't do regarding support for the dress. In the meantime the other woman had a dog with her and was dutifully glued to her phone instead of the pet she was allowing to just run around. I turn around and the dog is on my train. I am a dog person, and I'm a pretty reasonable person, but seriously? I go to change and when I come out of the small area the rude woman is already back front and center being tended to. I received a phone call after I left apologizing for the woman's (lack of) behavior and to let me know they told her that was not alright, but she was a long time client so they didn't want to upset her. So, the takeaway is, expect terrible treatment if you're not an established, entitled client, and beware there may be dogs running around the store on your garments. I called Nazemi Bridal after this horrific experience and they got me in for an early morning consult the next day, I had 3 perfect, dog-free fittings and my dress was stunning.I debated leaving a negative review - hopefully this will be helpful for others. I called for an appointment 3 mos before my wedding and was given a date 2 weeks out. When I arrived there was a woman being seen by the gentleman that does alterations. After 10 minutes when she had more outfits to try on, I asked if she was going to be long given I had an appt and taken off work. They finally asked her to let me have the fitting. I came out and they started pinning the dress. There was lots of consternation about what they could/couldn't do regarding support for the dress. In the meantime the other woman had a dog with her and was dutifully glued to her phone instead of the pet she was allowing to just run around. I turn around and the dog is on my train. I am a dog person, and I'm a pretty reasonable person, but seriously? I go to change and when I come out of the small area the rude woman is already back front and center being tended to. I received a phone call after I left apologizing for the woman's (lack of) behavior and to let me know they told her that was not alright, but she was a long time client so they didn't want to upset her. So, the takeaway is, expect terrible treatment if you're not an established, entitled client, and beware there may be dogs running around the store on your garments. I called Nazemi Bridal after this horrific experience and they got me in for an early morning consult the next day, I had 3 perfect, dog-free fittings and my dress was stunning.Cheryl Lofton & Associates's reply:
Hi Andrea,
Once again, we deeply resent our client's behavior in regards to watching her pet. We are pet-friendly; however, the way in which she lacked control of her dog was completely unacceptable. We hold no favoritism, but do do our best to approach sensitive situations in the most professional way possible. Unfortunately, we dropped the ball in your experience and really appreciate the feedback that you've given. While we're sorry that we lost you as a client, we're very happy to hear that the outcome of your alterations turned out so well! We wish you and yours a lifetime of love and our best wishes.
Best,
CL&A -
Quality of service
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Anna Sent on 06/30/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing, affordable alterations on an expensive silk dress
I bought my wedding dress from a luxury boutique in Philadelphia that was going to do $1,000 of alterations free of charge with my purchase. I quickly realized it wouldn’t be possible to drive to PA for every fitting leading up to my wedding, so panicked about who to trust my dress with. I called a few places recommended by friends, and most quoted $900-1000. Cheryl Lofton gave me a much more reasonable price. I was worried about trusting my delicate silk dress with someone I hadn’t used before, but the tailors here did amazing! They were super quick, but did great quality alterations so my dress fit perfectly (and I was even nitpicky about every last change needed). So glad to have found them. Will definitely use them for future alterations.I bought my wedding dress from a luxury boutique in Philadelphia that was going to do $1,000 of alterations free of charge with my purchase. I quickly realized it wouldn’t be possible to drive to PA for every fitting leading up to my wedding, so panicked about who to trust my dress with. I called a few places recommended by friends, and most quoted $900-1000. Cheryl Lofton gave me a much more reasonable price. I was worried about trusting my delicate silk dress with someone I hadn’t used before, but the tailors here did amazing! They were super quick, but did great quality alterations so my dress fit perfectly (and I was even nitpicky about every last change needed). So glad to have found them. Will definitely use them for future alterations. -
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Eleanor Sent on 06/24/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent alterations
Excellent alterations to my wedding dress - my feedback was listened to, my schedule accommodated, and my dress fit perfectly :)Excellent alterations to my wedding dress - my feedback was listened to, my schedule accommodated, and my dress fit perfectly :) -
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Sarah Sent on 05/11/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wouldn't trust anyone else!
My husband (!) and I have been going to Cheryl for years. So, when we got engaged, I knew I would trust no one else with my wedding dress!
About that dress: I dropped about two sizes between when I bought it and our big day. Yet, Cheryl and her team made sure my dress fit me perfectly!
I also had a rather impressive train, and they were really invested in making sure it was the most flattering and gorgeous bustle.
I had lace all around the bottom of my dress, so hemming it was a bit complicated. They had to remove it all, shorten it, then reapply it. The final result looked seamless.
Cheryl and her team aren't tailors -- they're magicians! Everything she touches turns out impeccably. She even does custom clothing.
(I mean, if she's good enough for Michelle Obama...)My husband (!) and I have been going to Cheryl for years. So, when we got engaged, I knew I would trust no one else with my wedding dress!
About that dress: I dropped about two sizes between when I bought it and our big day. Yet, Cheryl and her team made sure my dress fit me perfectly!
I also had a rather impressive train, and they were really invested in making sure it was the most flattering and gorgeous bustle.
I had lace all around the bottom of my dress, so hemming it was a bit complicated. They had to remove it all, shorten it, then reapply it. The final result looked seamless.
Cheryl and her team aren't tailors -- they're magicians! Everything she touches turns out impeccably. She even does custom clothing.
(I mean, if she's good enough for Michelle Obama...) -
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Shelagh Sent on 12/16/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best tailor in DC
Cheryl Lofton and her team are seamstress queens. I created a custom dress that I THOUGHT fit, and realized through my fittings at Cherly Lofton, that we could make the dress look 3 times as good. My dress had lace, sparkles, sleeves - all the difficult stuff, and the team handled all alterations with ease. Cheryl also helped me FINALLY find a jumpsuit that was not see-through -and my seamstress had to basically remake it because I have a very long torso. It fit like a dream after my fitting. Their prices are maybe 10% more than average in DC, but when you are getting something tailored, don’t you want it to be perfection? It’s worth the $5-10 extra dollars.Cheryl Lofton and her team are seamstress queens. I created a custom dress that I THOUGHT fit, and realized through my fittings at Cherly Lofton, that we could make the dress look 3 times as good. My dress had lace, sparkles, sleeves - all the difficult stuff, and the team handled all alterations with ease. Cheryl also helped me FINALLY find a jumpsuit that was not see-through -and my seamstress had to basically remake it because I have a very long torso. It fit like a dream after my fitting. Their prices are maybe 10% more than average in DC, but when you are getting something tailored, don’t you want it to be perfection? It’s worth the $5-10 extra dollars. -
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Caitlin Sent on 11/27/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Tailoring for wedding dress
I had my wedding dress tailored at Cheryl Lofton & Associates for my Fall DC wedding. It was very easy to set up my appointment, and the turn-around on my alterations was very fast (I had a simple crepe gown from BHLDN). I ended up returning 10 days before my wedding to have a small bustle added, and they were able to accommodate. A great value and professional service.I had my wedding dress tailored at Cheryl Lofton & Associates for my Fall DC wedding. It was very easy to set up my appointment, and the turn-around on my alterations was very fast (I had a simple crepe gown from BHLDN). I ended up returning 10 days before my wedding to have a small bustle added, and they were able to accommodate. A great value and professional service. -
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Yumiko Sent on 08/07/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cheryl Lofton is amazing! I had gone for previous alterations and knew that I could trust them with my wedding dress, and it turned out perfectly. Ali worked on my dress, which initially was a two piece (corset and skirt). Cheryl and Ali recommended that I either put pressure buttons in so that the top didn't come out all night or that we sew the top and skirt together. I opted for the latter, and I was so glad that I did - it looked like it had been a dress all along. Without their expert advice, I think i would have regret my choice of a two-piece.
Everyone in the shop is super friendly and helpful, and the prices are very reasonable given the quality of the work. You won't regret it!Cheryl Lofton is amazing! I had gone for previous alterations and knew that I could trust them with my wedding dress, and it turned out perfectly. Ali worked on my dress, which initially was a two piece (corset and skirt). Cheryl and Ali recommended that I either put pressure buttons in so that the top didn't come out all night or that we sew the top and skirt together. I opted for the latter, and I was so glad that I did - it looked like it had been a dress all along. Without their expert advice, I think i would have regret my choice of a two-piece.
Everyone in the shop is super friendly and helpful, and the prices are very reasonable given the quality of the work. You won't regret it! -
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Rebecca Sent on 06/22/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Cheryl Lofton team was great! they made my dress fit perfectly, and even helped recommend an accessory that would pull everything together! I've used them for altering a bridesmaid's dress for a friend's wedding too and that process was also painless and easy!The Cheryl Lofton team was great! they made my dress fit perfectly, and even helped recommend an accessory that would pull everything together! I've used them for altering a bridesmaid's dress for a friend's wedding too and that process was also painless and easy! -
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Jordan Sent on 02/20/20184.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cheryl and her entire staff were so welcoming and wonderful to be around during the alterations process for my wedding gown. Martha did a wonderful job on the alterations and had the best attention to detail! I was extremely nervous about altering my gown, particularly making any cuts to the lace, but Martha and Cheryl made me feel so comfortable and I knew my dress was in good hands.
The turnaround time was extremely reasonable given the busy fall wedding season, and I could not find better prices on the alterations anywhere else in DC! Choosing Cheryl Lofton & Associates was one of the best wedding vendor choices I made!
Cheryl and her entire staff were so welcoming and wonderful to be around during the alterations process for my wedding gown. Martha did a wonderful job on the alterations and had the best attention to detail! I was extremely nervous about altering my gown, particularly making any cuts to the lace, but Martha and Cheryl made me feel so comfortable and I knew my dress was in good hands.
The turnaround time was extremely reasonable given the busy fall wedding season, and I could not find better prices on the alterations anywhere else in DC! Choosing Cheryl Lofton & Associates was one of the best wedding vendor choices I made!
Cheryl Lofton & Associates's reply:
Hi Jordan
Thank you so much for the review. You were such a pleasure to work with and we hope to see you again. Wishing you and yours a lifetime of love.
Cheryl -
Quality of service
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Jordan Sent on 05/10/20174.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
I had a great experience working with Martha at Cheryl Lofton & Associates! She did a beautiful job with my dress. After I took home my dress, I noticed one armhole was too tight (no fault of Martha's, the armholes measured the exact same), but I called Cheryl, and she had me bring it in for a quick repair. What should have taken a whole week was done in 2 days, and my dress was perfect for my wedding day! Several of my bridesmaids had their dresses altered here, and they all looked perfect. I also always enjoyed coming in for my fittings, as the employees here are all so kind and helpful, it really felt like I was with friends. I highly recommend Cheryl and Martha!I had a great experience working with Martha at Cheryl Lofton & Associates! She did a beautiful job with my dress. After I took home my dress, I noticed one armhole was too tight (no fault of Martha's, the armholes measured the exact same), but I called Cheryl, and she had me bring it in for a quick repair. What should have taken a whole week was done in 2 days, and my dress was perfect for my wedding day! Several of my bridesmaids had their dresses altered here, and they all looked perfect. I also always enjoyed coming in for my fittings, as the employees here are all so kind and helpful, it really felt like I was with friends. I highly recommend Cheryl and Martha! -
Quality of service
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Erinn Sent on 03/19/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I am forever thankful for all the hard work and help that Cheryl and her talented staff provided me for my wedding dress! The dress looked beautiful because the fit and tailoring was on point! Their care, attention to detail, and customer service were truly appreciated.I am forever thankful for all the hard work and help that Cheryl and her talented staff provided me for my wedding dress! The dress looked beautiful because the fit and tailoring was on point! Their care, attention to detail, and customer service were truly appreciated. -
Quality of service
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Whitney Sent on 01/27/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I can't begin to tell you what a wonderful experience I had with Cheryl and her wedding dress specialist Martha. I decided two months out from my wedding to wear my mother's wedding dress. Prior to calling Cheryl A Lofton, I had visited two other places and called four. Everywhere else was not going to be able to get the dress finished in time, didn't seem to understand my vision or were ridiculously expensive and out of my price range. When I called Cheryl, I could already tell from the conversation with the receptionist that I was going to feel much more comfortable in their hands because she assured me that nothing that I was asking for was a problem. I was completely sold when I visited the shop.
I so appreciated how much they all shared my excitement and my love for my mother's dress. They really made me feel so special! And beyond that, they did FANTASTIC work. I came in for the normal fittings, but because they were doing a lot of work on the dress, I had to come in two additional times (they did not charge me any extra) and they redid things without any complaint or issue.
My mother is 5 inches shorter than I am and her dress was very...well, 70s. So, Martha worked with me, to cut the dress at the waist and bring the bottom up to keep the embroidery and bead work that runs along the bottom intact. We tightened the sleeves and changed the wrist and button work. We change the bust area and the waist to be more fitted. I was so happy with the final product!
My mom had offered to pay for half of the alterations because she was so pleased that I decided to wear her dress and when she called in, she just loved talking with them too. Everyone at the shop is lovely.
Thank you, Cheryl and Martha, for making me feel so comfortable with the process, for your expertise and skill, for working me in on a tight timeline, for having everything done perfectly, and for sharing in my joy and excitement!I can't begin to tell you what a wonderful experience I had with Cheryl and her wedding dress specialist Martha. I decided two months out from my wedding to wear my mother's wedding dress. Prior to calling Cheryl A Lofton, I had visited two other places and called four. Everywhere else was not going to be able to get the dress finished in time, didn't seem to understand my vision or were ridiculously expensive and out of my price range. When I called Cheryl, I could already tell from the conversation with the receptionist that I was going to feel much more comfortable in their hands because she assured me that nothing that I was asking for was a problem. I was completely sold when I visited the shop.
I so appreciated how much they all shared my excitement and my love for my mother's dress. They really made me feel so special! And beyond that, they did FANTASTIC work. I came in for the normal fittings, but because they were doing a lot of work on the dress, I had to come in two additional times (they did not charge me any extra) and they redid things without any complaint or issue.
My mother is 5 inches shorter than I am and her dress was very...well, 70s. So, Martha worked with me, to cut the dress at the waist and bring the bottom up to keep the embroidery and bead work that runs along the bottom intact. We tightened the sleeves and changed the wrist and button work. We change the bust area and the waist to be more fitted. I was so happy with the final product!
My mom had offered to pay for half of the alterations because she was so pleased that I decided to wear her dress and when she called in, she just loved talking with them too. Everyone at the shop is lovely.
Thank you, Cheryl and Martha, for making me feel so comfortable with the process, for your expertise and skill, for working me in on a tight timeline, for having everything done perfectly, and for sharing in my joy and excitement! -
Quality of service
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Amelia Sent on 10/11/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They were great! From my fitting to my pick up, the staff were attentive, kind, and efficient. Also, every time I was waiting in the lobby/front area, other clients came in with gratitude and lots of smiles, with stories and photos of their weddings. I definitely recommend!They were great! From my fitting to my pick up, the staff were attentive, kind, and efficient. Also, every time I was waiting in the lobby/front area, other clients came in with gratitude and lots of smiles, with stories and photos of their weddings. I definitely recommend! -
Quality of service
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Brittany Sent on 09/28/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cheryl and her team did a fantastic job on my wedding dress. Everything I wanted they did with precision and perfection. When I went to pickup my dress it was beautifully preserved and looked like it belonged in a storefront, just lovely!Cheryl and her team did a fantastic job on my wedding dress. Everything I wanted they did with precision and perfection. When I went to pickup my dress it was beautifully preserved and looked like it belonged in a storefront, just lovely! -
Quality of service
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