Carter's Diamonds and Fine Jewelry Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
8 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
8
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Samantha Sent on 12/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We found my ring at Carter's after a fair amount of searching, both in person and online. They were great at making a custom version of a ring they had and using our stone for the center stone. We were so happy with the final outcome. They even resized it when it needed to be resized. I would highly recommend them.We found my ring at Carter's after a fair amount of searching, both in person and online. They were great at making a custom version of a ring they had and using our stone for the center stone. We were so happy with the final outcome. They even resized it when it needed to be resized. I would highly recommend them. -
Quality of service
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User1850711 Sent on 10/07/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We got our engagement ring here and also our bands. The people that work there are so honest and helpful and so caring. I have brought my ring to get size and sauntered together and there was no extra charge, and both time the rings came out great !We got our engagement ring here and also our bands. The people that work there are so honest and helpful and so caring. I have brought my ring to get size and sauntered together and there was no extra charge, and both time the rings came out great ! -
Quality of service
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Jessica Sent on 11/10/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
After a terrible experience looking at rings at a different jeweler, where we had been flat out reprimanded for waiting until four months out to shop, insulted and pressured to buy a specific piece right then and there, I was apprehensive about walking into another jewelry store. However, from the moment we arrived at Carter’s we were put at ease. We were greeted right when we walked by one of the dealers, who congratulated us and asked us our names, something the other place hadn’t even bothered to do. He even chatted with us for a bit about our wedding plans and put us at ease that four months out we still had a good amount of time to pick out a ring. Before we even got to examine the rings I was already feeling much better about the entire process.
He was warm and friendly, giving us plenty of options to consider with no pressure to decide on the spot. He was very knowledgeable about each ring and was up front with the pros and cons of each. We ended up selecting two gorgeous rings which together came in under our budget – a even bigger plus! They even had my engagement ring polished right there just for looking and did so again just before the wedding. I cannot thank you guys enough for turning a stressful project into an enjoyable experience, and we still love our rings!After a terrible experience looking at rings at a different jeweler, where we had been flat out reprimanded for waiting until four months out to shop, insulted and pressured to buy a specific piece right then and there, I was apprehensive about walking into another jewelry store. However, from the moment we arrived at Carter’s we were put at ease. We were greeted right when we walked by one of the dealers, who congratulated us and asked us our names, something the other place hadn’t even bothered to do. He even chatted with us for a bit about our wedding plans and put us at ease that four months out we still had a good amount of time to pick out a ring. Before we even got to examine the rings I was already feeling much better about the entire process.
He was warm and friendly, giving us plenty of options to consider with no pressure to decide on the spot. He was very knowledgeable about each ring and was up front with the pros and cons of each. We ended up selecting two gorgeous rings which together came in under our budget – a even bigger plus! They even had my engagement ring polished right there just for looking and did so again just before the wedding. I cannot thank you guys enough for turning a stressful project into an enjoyable experience, and we still love our rings! -
Quality of service
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Chris Sent on 05/19/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The team at Carter's was very friendly. My wedding band is of great quality and of great value. I'm very pleased with my item that I hope to wear forever.The team at Carter's was very friendly. My wedding band is of great quality and of great value. I'm very pleased with my item that I hope to wear forever. -
Quality of service
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Alyson Sent on 05/17/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very friendly and helpful. Nice assortment of rings and good prices. Bought only groom's band here.Very friendly and helpful. Nice assortment of rings and good prices. Bought only groom's band here. -
Quality of service
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Nicole Sent on 08/21/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
From the minute we walked into Carter's, after a VERY horrible experience at jewelry store, we knew we had founder our jeweler!! They were so nice and very knowledge about their jewelry, not to mention BEAUTIFUL!!! We are so happy with our bands!!! Were so pleased we stumbled upon them!!!!
N&P
From the minute we walked into Carter's, after a VERY horrible experience at jewelry store, we knew we had founder our jeweler!! They were so nice and very knowledge about their jewelry, not to mention BEAUTIFUL!!! We are so happy with our bands!!! Were so pleased we stumbled upon them!!!!
N&P
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Quality of service
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Cathy Sent on 06/26/20094.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Langdon was awesome! Always very accomodating! Great prices. Highly recommended!Langdon was awesome! Always very accomodating! Great prices. Highly recommended! -
Quality of service
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Jonathan Sent on 02/27/20174.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
I got my wife's wedding day necklace from them. It was a beautiful solitaire pendant.I got my wife's wedding day necklace from them. It was a beautiful solitaire pendant. -
Quality of service
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