Carine's Bridal Atelier Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
118 reviews
93% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
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Sarah Sent on 12/30/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing End of the Year Sale
I had an amazing experience with William at Carine’s. I wasn’t considering it originally because I thought it was out of my budget, but my wedding planner (Kaitlin at Cheers Darling) told me to try their End of Year sale, where everything’s $3,500 and under. William helped me look through both the sale and the regular section and pulled a few more dresses that he thought I’d like. I ended up falling in love with one of the sale dresses he pulled. Since it was a sample, he gave me (and the friend who came with me) some privacy so we could look over it for damage (a minor tear, a couple buttons missing), and then came back to answer questions (could we fix this button/raise this backline/etc.). He told me he’d call me in a few months to come in for alterations and accessories, and we left with my dress. It was all totally relaxed and easy, and I couldn't be happier with my dress.I had an amazing experience with William at Carine’s. I wasn’t considering it originally because I thought it was out of my budget, but my wedding planner (Kaitlin at Cheers Darling) told me to try their End of Year sale, where everything’s $3,500 and under. William helped me look through both the sale and the regular section and pulled a few more dresses that he thought I’d like. I ended up falling in love with one of the sale dresses he pulled. Since it was a sample, he gave me (and the friend who came with me) some privacy so we could look over it for damage (a minor tear, a couple buttons missing), and then came back to answer questions (could we fix this button/raise this backline/etc.). He told me he’d call me in a few months to come in for alterations and accessories, and we left with my dress. It was all totally relaxed and easy, and I couldn't be happier with my dress. -
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Melissa S. Sent on 05/31/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Amazing bridal salon
I had a wonderful experience with Carine’s! I went dress shopping in July of 2019, and my mom and I had a great time. We had our own private area to try on dresses, and there was only one other group in the salon at the same time as us. Briana was so helpful in picking out dresses in the styles I said I was interested in, as well as suggesting some silhouettes I never would have expected for myself. We ended up falling in love with a beautiful Lela Rose gown that we purchased that weekend! My original wedding date was supposed to be in August of 2020, but due to COVID we had to postpone. Carine’s was able to store my dress for a small extra fee, and I felt safe knowing the whole time it was in good hands. When it finally did come time to do my fittings, we had a great experience with the alterations team as well. At my last fitting we noticed the bodice of my dress wasn’t laying flat, but we were leaving for my wedding the next day. The team fixed the problem while we waited, and my dress was perfect on my wedding day! Thank you to the team at Carine’s for helping me find the dress of my dreams and for being so great to work with.I had a wonderful experience with Carine’s! I went dress shopping in July of 2019, and my mom and I had a great time. We had our own private area to try on dresses, and there was only one other group in the salon at the same time as us. Briana was so helpful in picking out dresses in the styles I said I was interested in, as well as suggesting some silhouettes I never would have expected for myself. We ended up falling in love with a beautiful Lela Rose gown that we purchased that weekend! My original wedding date was supposed to be in August of 2020, but due to COVID we had to postpone. Carine’s was able to store my dress for a small extra fee, and I felt safe knowing the whole time it was in good hands. When it finally did come time to do my fittings, we had a great experience with the alterations team as well. At my last fitting we noticed the bodice of my dress wasn’t laying flat, but we were leaving for my wedding the next day. The team fixed the problem while we waited, and my dress was perfect on my wedding day! Thank you to the team at Carine’s for helping me find the dress of my dreams and for being so great to work with. -
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Stacey Sent on 05/18/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Carine's cares about their customers
The whole team at Carine's was super helpful, caring and professional. I had a great time trying out dresses there. Ended up making a special order of a dress that was not readily available in the showroom. The team really listened to my needs, responded promptly, was flexible with the arrangement and made it happen. Thank you and I am very excited to be getting married in my dream dress!The whole team at Carine's was super helpful, caring and professional. I had a great time trying out dresses there. Ended up making a special order of a dress that was not readily available in the showroom. The team really listened to my needs, responded promptly, was flexible with the arrangement and made it happen. Thank you and I am very excited to be getting married in my dream dress! -
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Kate Sent on 07/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say ENOUGH about this wonderful place! Maddie was wonderful, and with her help and the assistance of Alex, the Vera Wang rep, I was able to find the most gorgeous gown and customize it within my budget. My budget was sizeable, but definitely on the lower end for couture, and they were so helpful and lovely helping me find something that was gorgeous and wouldn't break the bank.. I actually had to run to another appointment after an hour at Carine's, and they let me come back in later that day to try on my dream dress again. They have also been wonderful about communication so far. I CANNOT wait till my dream dress is mine!!! Thank you all again for all your help!I cannot say ENOUGH about this wonderful place! Maddie was wonderful, and with her help and the assistance of Alex, the Vera Wang rep, I was able to find the most gorgeous gown and customize it within my budget. My budget was sizeable, but definitely on the lower end for couture, and they were so helpful and lovely helping me find something that was gorgeous and wouldn't break the bank.. I actually had to run to another appointment after an hour at Carine's, and they let me come back in later that day to try on my dream dress again. They have also been wonderful about communication so far. I CANNOT wait till my dream dress is mine!!! Thank you all again for all your help! -
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Perrye Sent on 10/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing sample sale!
I went to the sample sale at Carine's and found my dream dress in under an hour! Their selection of sample gowns is exquisite and I was able to find my dream designer gown very quickly. The service was excellent and the staff at Carine's made my dress-shopping experience so special.I went to the sample sale at Carine's and found my dream dress in under an hour! Their selection of sample gowns is exquisite and I was able to find my dream designer gown very quickly. The service was excellent and the staff at Carine's made my dress-shopping experience so special. -
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Christina Sent on 04/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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I had such great experience at Carine's! Everyone there was so patient and attentive, helping me decide on what I wanted for my wedding day. The consultants are very knowledgeable on bridal fashion and on their dresses! They really made this a comfortable and enjoyable experience! Five stars is not enough!I had such great experience at Carine's! Everyone there was so patient and attentive, helping me decide on what I wanted for my wedding day. The consultants are very knowledgeable on bridal fashion and on their dresses! They really made this a comfortable and enjoyable experience! Five stars is not enough! -
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Heather Sent on 03/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dresses of Your Dreams...
When I had my dress consultation at Carine’s, I couldn’t believe how many gorgeous dresses they had (in so many price ranges). I could have easily worn and been happy with at least 3 of the dress selections the assistant pulled, and kept saying, “this might be it!” But the knowledgeable assistant pulled a dress for me try on that I wouldn’t have thought was right and—don’t you know—that was The One. Carine’s makes your wedding fairytale dreams come true!When I had my dress consultation at Carine’s, I couldn’t believe how many gorgeous dresses they had (in so many price ranges). I could have easily worn and been happy with at least 3 of the dress selections the assistant pulled, and kept saying, “this might be it!” But the knowledgeable assistant pulled a dress for me try on that I wouldn’t have thought was right and—don’t you know—that was The One. Carine’s makes your wedding fairytale dreams come true!-
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Alejandra Sent on 12/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing service and selection
I had tried 3-4 different bridal stores in the NYC and DC area, and it wasn’t until I got an appt with Maddie K at Carine’s that I truly started to understand what I was looking for. Maddie took the time to understand my style and my venue, and provided such useful guidance as I tried dresses on. She also worked with the designer to custom-order a veil to fit my preferences and match the gown. It turned out so beautifully. Our seamstress was absolutely incredible, she made the dress fit so perfectly. We were so impressed by her work! My sister is also wedding planning and after my experience, didn’t even look anywhere else. She found her gown and had an awesome experience at Carine’s too! THANK YOU, Maddie and team!I had tried 3-4 different bridal stores in the NYC and DC area, and it wasn’t until I got an appt with Maddie K at Carine’s that I truly started to understand what I was looking for. Maddie took the time to understand my style and my venue, and provided such useful guidance as I tried dresses on. She also worked with the designer to custom-order a veil to fit my preferences and match the gown. It turned out so beautifully. Our seamstress was absolutely incredible, she made the dress fit so perfectly. We were so impressed by her work! My sister is also wedding planning and after my experience, didn’t even look anywhere else. She found her gown and had an awesome experience at Carine’s too! THANK YOU, Maddie and team! -
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Taylor Sent on 01/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot thank Jai and the other wonderful staff at Carine's enough for my experience last weekend. I dropped in to their sample sale room just on a whim between appointments and found a stunning option. I wasn't sure if I wanted to commit, so I paid to have the gown put on hold, and was told that even though they are closed on Mondays to do administrative work, Jai would open up for me and my mother and sister (who were leaving that day) if I decided to come back and wanted to try on the gown again. We showed up Monday and were let inside and, even though they were technically closed, my sister spotted an option we hadn't seen when we were there Saturday. Jai and Heaven were SO excited and helpful as I tried on this new option, and it ended up being the perfect dress for me. I can't thank them enough for their flexibility, helpfulness, and excitement. AND I got a fabulous deal on a gorgeous gown! What more could you want?!I cannot thank Jai and the other wonderful staff at Carine's enough for my experience last weekend. I dropped in to their sample sale room just on a whim between appointments and found a stunning option. I wasn't sure if I wanted to commit, so I paid to have the gown put on hold, and was told that even though they are closed on Mondays to do administrative work, Jai would open up for me and my mother and sister (who were leaving that day) if I decided to come back and wanted to try on the gown again. We showed up Monday and were let inside and, even though they were technically closed, my sister spotted an option we hadn't seen when we were there Saturday. Jai and Heaven were SO excited and helpful as I tried on this new option, and it ended up being the perfect dress for me. I can't thank them enough for their flexibility, helpfulness, and excitement. AND I got a fabulous deal on a gorgeous gown! What more could you want?! -
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Keely Sent on 08/16/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have to share how blessed I was to work with Carine's and my bridal consultant Lauren. In one sentence: The boutique carries the highest-end designers in the area and their relationships with those designers give them the flexibility to ensure you get your dream dress, period. If you love Ines Di Santo, this is your store.
I'd call myself a high-maintenance, indecisive, comparison shopper. I tried on more than 50 dresses at nine stores in three states, plus the District. All the while, I kept in touch with Lauren. She emailed back-and-forth with me between my three appointments, made sure the store had all the dresses I wanted to try on, and bent over backwards to keep me from settling for a dress I wasn't 100 percent in love with.
I was fortunate to have a healthy (though not limitless) budget that allowed me to go shopping for dresses in Manhattan. There I found a Marchesa gown I loved and emailed Lauren to tell her I was torn. By the time I went to my final appointment at Carine's, she and the owner Carine had reached out to Ines Di Santo to find a solution that replicated some features of the Marchesa without sacrificing the specialness of the original Ines design I adored.
When I arrived, Lauren showed me two custom sketches from Ines that I could choose from. On top of all that, Carine's was able to work out a discount so that I could afford it all. Lauren also recommended vendors for other aspects of my wedding. I'm already looking forward to an accessories appointment and my dress fittings.
Carine's made my dream dress happen. It's not an overstatement to say that Lauren and Carine saved my shopping experience. They soothed my nerves and made the final purchase the joyous moment I hoped it would be. I can't thank them enough.I have to share how blessed I was to work with Carine's and my bridal consultant Lauren. In one sentence: The boutique carries the highest-end designers in the area and their relationships with those designers give them the flexibility to ensure you get your dream dress, period. If you love Ines Di Santo, this is your store.
I'd call myself a high-maintenance, indecisive, comparison shopper. I tried on more than 50 dresses at nine stores in three states, plus the District. All the while, I kept in touch with Lauren. She emailed back-and-forth with me between my three appointments, made sure the store had all the dresses I wanted to try on, and bent over backwards to keep me from settling for a dress I wasn't 100 percent in love with.
I was fortunate to have a healthy (though not limitless) budget that allowed me to go shopping for dresses in Manhattan. There I found a Marchesa gown I loved and emailed Lauren to tell her I was torn. By the time I went to my final appointment at Carine's, she and the owner Carine had reached out to Ines Di Santo to find a solution that replicated some features of the Marchesa without sacrificing the specialness of the original Ines design I adored.
When I arrived, Lauren showed me two custom sketches from Ines that I could choose from. On top of all that, Carine's was able to work out a discount so that I could afford it all. Lauren also recommended vendors for other aspects of my wedding. I'm already looking forward to an accessories appointment and my dress fittings.
Carine's made my dream dress happen. It's not an overstatement to say that Lauren and Carine saved my shopping experience. They soothed my nerves and made the final purchase the joyous moment I hoped it would be. I can't thank them enough. -
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Rebecca Sent on 12/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was the dress shopping experience my mom was waiting for. We had been to 7 stores that week and this was the last stop. The dressing rooms were large and private. The sofa was comfortable. We picked out several dresses and they brought them in a couple at a time so we didn't get overwhelmed. They helped us style the dress, discuss accessories. I have never loved a dress so much in my life. Their selection was incredible, but I think I knew the second I saw it. They only have one fee for alterations, which was nice because you don't have to worry about it if you need more than 2 fittings. I was lucky that not much needed to be changed in mine. The fittings were easy. The way they bustled the dress was great, especially since my dress was a very delicate chiffon. My final fitting was 2 weeks before the wedding and it fit like a glove.This was the dress shopping experience my mom was waiting for. We had been to 7 stores that week and this was the last stop. The dressing rooms were large and private. The sofa was comfortable. We picked out several dresses and they brought them in a couple at a time so we didn't get overwhelmed. They helped us style the dress, discuss accessories. I have never loved a dress so much in my life. Their selection was incredible, but I think I knew the second I saw it. They only have one fee for alterations, which was nice because you don't have to worry about it if you need more than 2 fittings. I was lucky that not much needed to be changed in mine. The fittings were easy. The way they bustled the dress was great, especially since my dress was a very delicate chiffon. My final fitting was 2 weeks before the wedding and it fit like a glove. -
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Meredith Sent on 10/20/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Where do I even start? Working with Carine and her team was an absolute dream. From my initial appointment with Jessica, to my last fittings with their team of seamstresses, everything was PERFECT. When we first went to Carine's, I had a very specific dress in mind. Upon finding out that it was not carried in any of the bridal boutiques in the area, Carine requested to borrow it from the designer so that I could try it on. I immediately fell in love and the team at Carine's took care of everything. I am so thankful that they put me in my dream dress! I can't thank Carine and her team enough.Where do I even start? Working with Carine and her team was an absolute dream. From my initial appointment with Jessica, to my last fittings with their team of seamstresses, everything was PERFECT. When we first went to Carine's, I had a very specific dress in mind. Upon finding out that it was not carried in any of the bridal boutiques in the area, Carine requested to borrow it from the designer so that I could try it on. I immediately fell in love and the team at Carine's took care of everything. I am so thankful that they put me in my dream dress! I can't thank Carine and her team enough. -
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Kelly Sent on 07/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love the ladies at Carines! They had me dress ready a month early and did an extra fitting for me!Love the ladies at Carines! They had me dress ready a month early and did an extra fitting for me! -
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Elizabeth Sent on 06/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
These are for brides who are into fashion and who want something other than the traditional. I mean their dresses are stunning! And the staff was incredibly helpful, charming, and professional throughout the whole year. They made the whole process stress free!These are for brides who are into fashion and who want something other than the traditional. I mean their dresses are stunning! And the staff was incredibly helpful, charming, and professional throughout the whole year. They made the whole process stress free! -
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Veronica Sent on 02/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Carine’s was the first bridal shop I visited and where I purchased my gown. Adele, my consultant, was a pleasure to work with, and I felt like she really understood my style and respected my budget. Carine is also wonderful and helped me to pick out my reception dress. Aziza, the seamstress did a phenomenal job on alterations for both dresses, and I can’t recommend her enough!Carine’s was the first bridal shop I visited and where I purchased my gown. Adele, my consultant, was a pleasure to work with, and I felt like she really understood my style and respected my budget. Carine is also wonderful and helped me to pick out my reception dress. Aziza, the seamstress did a phenomenal job on alterations for both dresses, and I can’t recommend her enough! -
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User2501093 Sent on 01/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
While I ended up choosing a dress from a different boutique, I cannot say enough good things about Carine's. Adeline took amazing care of me. She was incredibly knowledgable and truly listened and pulled amazing options.While I ended up choosing a dress from a different boutique, I cannot say enough good things about Carine's. Adeline took amazing care of me. She was incredibly knowledgable and truly listened and pulled amazing options. -
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Kelly Sent on 10/15/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I purchased what I thought was "the one" from another store, only to discover the ordered dress looked nothing like I envisioned when I tried on the pinned sample size. Then I came to Carine's, and Briana was a wedding angel! She helped me find the perfect dress and far exceeded my customer service expectations. She helped reschedule my fitting when my shoes didn't arrive in time. And when I realized (too late) that I forgot to order a veil and was worried, she searched through the sample sale items to find two brand new veils that matched my dress (others had ordered them and changed their minds). She was wonderful, made the experience stress free!
I also did my alterations here, and the alteration team was fabulous as well.I purchased what I thought was "the one" from another store, only to discover the ordered dress looked nothing like I envisioned when I tried on the pinned sample size. Then I came to Carine's, and Briana was a wedding angel! She helped me find the perfect dress and far exceeded my customer service expectations. She helped reschedule my fitting when my shoes didn't arrive in time. And when I realized (too late) that I forgot to order a veil and was worried, she searched through the sample sale items to find two brand new veils that matched my dress (others had ordered them and changed their minds). She was wonderful, made the experience stress free!
I also did my alterations here, and the alteration team was fabulous as well. -
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Patricia Sent on 10/05/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Let me begin by saying that my daughter did not buy her dress here but not because she did not find a very good selection of bridal dresses to choose from and at prices that were not ridiculously expensive but because my daughter lives in New York and coming to DC for fittings would have been too complicated. I still wanted to write a review to say how impressed I was by the customer service and the many beautiful dresses that my daughter actually found there. I had already accompanied my daughter to several bridal stores in New York when she came home to DC for a long weekend. We took advantage of a few hours she had before heading back to Union Station and called Carine's to see if they could accommodate us. And they could. One of the dresses that she liked had a detail in the train that made it heavy and difficult to walk so they promised to call the designer and consult about possibly altering it. They wrote to us back and forth after consulting the designer - and unfortunately making it lighter would totally change the train which was what made the dress beautiful but Carine and Cori, in particular, were very responsive and helpful. Like I said, we ended up buying my daughter's dress in New York which made more sense considering the fittings but I was so pleased and impressed with the store that I tell all my friends with daughter's of marrying age to make Carine's a must visit in their bridal dress search.Let me begin by saying that my daughter did not buy her dress here but not because she did not find a very good selection of bridal dresses to choose from and at prices that were not ridiculously expensive but because my daughter lives in New York and coming to DC for fittings would have been too complicated. I still wanted to write a review to say how impressed I was by the customer service and the many beautiful dresses that my daughter actually found there. I had already accompanied my daughter to several bridal stores in New York when she came home to DC for a long weekend. We took advantage of a few hours she had before heading back to Union Station and called Carine's to see if they could accommodate us. And they could. One of the dresses that she liked had a detail in the train that made it heavy and difficult to walk so they promised to call the designer and consult about possibly altering it. They wrote to us back and forth after consulting the designer - and unfortunately making it lighter would totally change the train which was what made the dress beautiful but Carine and Cori, in particular, were very responsive and helpful. Like I said, we ended up buying my daughter's dress in New York which made more sense considering the fittings but I was so pleased and impressed with the store that I tell all my friends with daughter's of marrying age to make Carine's a must visit in their bridal dress search. -
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Lisa Sent on 10/30/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I found my dream dress from Carine's Bridal for my August 20th, 2016 wedding and it was a big hit! Briana Abedi was a delight to work with in finding that perfect match and making sure the dress was THE PERECT FIT.... and it absolutely was! So much that Martha Stewart Weddings featured our wedding in their magazine in an 8 page spread! I've been photographing weddings in the DC area for 9 years now, so I have a lot of relationships in the wedding industry. It was a hard decision picking where to buy my dress because of my prior industry relationships but Carines had the Israeli designers that I was more interested in trying on. I was READY for something different, playful, sexy and fun. That's exactly what I got!I found my dream dress from Carine's Bridal for my August 20th, 2016 wedding and it was a big hit! Briana Abedi was a delight to work with in finding that perfect match and making sure the dress was THE PERECT FIT.... and it absolutely was! So much that Martha Stewart Weddings featured our wedding in their magazine in an 8 page spread! I've been photographing weddings in the DC area for 9 years now, so I have a lot of relationships in the wedding industry. It was a hard decision picking where to buy my dress because of my prior industry relationships but Carines had the Israeli designers that I was more interested in trying on. I was READY for something different, playful, sexy and fun. That's exactly what I got!-
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+3 photos
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Laura Sent on 09/15/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved my wedding gown search experience. My mom and best friend went with me and the staff was very accommodating. They made the whole process so easy and special. They pulled gowns that fit my requirements and I found the perfect one. I am very pleased with the fitting and alterations, too.I loved my wedding gown search experience. My mom and best friend went with me and the staff was very accommodating. They made the whole process so easy and special. They pulled gowns that fit my requirements and I found the perfect one. I am very pleased with the fitting and alterations, too. -
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Tara Sent on 01/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have had the absolute best experience at Carine's and specifically with Cori -- whose patience with my indecisiveness was incredible! I went specifically knowing I wanted Berta, and while I found a dress I loved, they suggested I rebook for when the Berta Trunk Show was in town a few weeks later. I AM SO HAPPY I WAITED! I found my dream dress, with the trunk show discount, and they worked with the designer to expedite my dress without the rush fee, even when we had a venue and date change. They are professional, wonderful and I wouldn't trade my experience there for anything (I tried other bridal boutiques and nothing compared). While I haven't received my dress yet (1 more month!), I would highly suggest Carine's to anyone looking for an incredible dress shopping and selecting experience.I have had the absolute best experience at Carine's and specifically with Cori -- whose patience with my indecisiveness was incredible! I went specifically knowing I wanted Berta, and while I found a dress I loved, they suggested I rebook for when the Berta Trunk Show was in town a few weeks later. I AM SO HAPPY I WAITED! I found my dream dress, with the trunk show discount, and they worked with the designer to expedite my dress without the rush fee, even when we had a venue and date change. They are professional, wonderful and I wouldn't trade my experience there for anything (I tried other bridal boutiques and nothing compared). While I haven't received my dress yet (1 more month!), I would highly suggest Carine's to anyone looking for an incredible dress shopping and selecting experience. -
Quality of service
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Anna Sent on 10/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My experience with Carine’s could not have been better. I spent months and months looking for the perfect gown, and in the process tried on at least a dozen dresses at Carine’s alone. The girls, especially Jennifer, Briana, and Corey, became like friends because I was in there so often! I never once detected even a hint of frustration or annoyance from them. They answered my multiple emails (in which I asked for unbelievably minute details about gowns and veils) promptly and cheerfully. They ordered gowns in for me. They stayed after closing to let me keep the dress on just a few minutes longer. They even helped me FaceTime my mom who lives out of town by holding the phone and walking around the gown, answering her questions. Once I finally made a decision and ordered, the gown arrived within the time frame they gave me and was shipped to my wedding location with no problem. The selection of designers and styles was great and the frequent trunk shows really helped expand my choices. Overall great!My experience with Carine’s could not have been better. I spent months and months looking for the perfect gown, and in the process tried on at least a dozen dresses at Carine’s alone. The girls, especially Jennifer, Briana, and Corey, became like friends because I was in there so often! I never once detected even a hint of frustration or annoyance from them. They answered my multiple emails (in which I asked for unbelievably minute details about gowns and veils) promptly and cheerfully. They ordered gowns in for me. They stayed after closing to let me keep the dress on just a few minutes longer. They even helped me FaceTime my mom who lives out of town by holding the phone and walking around the gown, answering her questions. Once I finally made a decision and ordered, the gown arrived within the time frame they gave me and was shipped to my wedding location with no problem. The selection of designers and styles was great and the frequent trunk shows really helped expand my choices. Overall great! -
Quality of service
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Tracy Sent on 11/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything about Carine's was amazing. Their dress selection is by far the best of all of the places I went (although a bit pricey). But their customer service is top notch. I had three fittings for my wedding dress, and they called me when my dress came in, when they mailed it to me, and when anything was ready (i.e. for my veil). Everyone who works their is pleasant. They balanced the personalities of my overly excited mom with my more relaxed vibe quite well. I would highly recommend anyone to this store.Everything about Carine's was amazing. Their dress selection is by far the best of all of the places I went (although a bit pricey). But their customer service is top notch. I had three fittings for my wedding dress, and they called me when my dress came in, when they mailed it to me, and when anything was ready (i.e. for my veil). Everyone who works their is pleasant. They balanced the personalities of my overly excited mom with my more relaxed vibe quite well. I would highly recommend anyone to this store. -
Quality of service
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User2598399 Sent on 05/05/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gaby, Gaby, Gaby Gaby!!! I cannot say more. I am fairly certain that without her I would have gray hair by now. Buying a dress is obviously stressful, especially when you are spending so much money, but Gaby was patient and honest, and very helpful. She made the process less scary and less overwhelming and she did a beautiful job at not making decisions FOR me (even when i wanted her to) rather letting me come to my own conclusions, and then confirming her agreement after the fact. I did one of the not-uncommon situations where Carine's was one of my first appointments, and then I went to everywhere under the sun including 11 appointments in NYC, 5 in Philadelphia, and almost every option in the DMV region. I found nothing and then voila! I fell in love with a brand online, Mira Zwillinger. I looked up where her designs are sold and discovered that they were at Carine's all along! AND there was a trunk show coming. They were super accommodating making me an appointment and confirming that if I made my decision that weekend, there would be no rush fee, even though i was on the borderline of it being too late. I went in on a Friday, and limited it down to three, but Gaby noticed that I was having difficulty deciding in the time parameter. She got it approved for me to return early the next morning to sleep on it, just so that I was sure, and so I did. I returned 100% sure of my choice, the Ruby. Aziza, the seamstress is fantastic - very skilled and very easy to work with. I noticed on instagram that my dress has a matching veil I did not know about, and I emailed Gaby who was able to get it for me. Aziza even sewed on a small loop so that I could wear it through my cocktail hour as well. It was a great experience and now, post wedding, I am as confident as before that it was the perfect dress.Gaby, Gaby, Gaby Gaby!!! I cannot say more. I am fairly certain that without her I would have gray hair by now. Buying a dress is obviously stressful, especially when you are spending so much money, but Gaby was patient and honest, and very helpful. She made the process less scary and less overwhelming and she did a beautiful job at not making decisions FOR me (even when i wanted her to) rather letting me come to my own conclusions, and then confirming her agreement after the fact. I did one of the not-uncommon situations where Carine's was one of my first appointments, and then I went to everywhere under the sun including 11 appointments in NYC, 5 in Philadelphia, and almost every option in the DMV region. I found nothing and then voila! I fell in love with a brand online, Mira Zwillinger. I looked up where her designs are sold and discovered that they were at Carine's all along! AND there was a trunk show coming. They were super accommodating making me an appointment and confirming that if I made my decision that weekend, there would be no rush fee, even though i was on the borderline of it being too late. I went in on a Friday, and limited it down to three, but Gaby noticed that I was having difficulty deciding in the time parameter. She got it approved for me to return early the next morning to sleep on it, just so that I was sure, and so I did. I returned 100% sure of my choice, the Ruby. Aziza, the seamstress is fantastic - very skilled and very easy to work with. I noticed on instagram that my dress has a matching veil I did not know about, and I emailed Gaby who was able to get it for me. Aziza even sewed on a small loop so that I could wear it through my cocktail hour as well. It was a great experience and now, post wedding, I am as confident as before that it was the perfect dress. -
Quality of service
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User2451207 Sent on 12/02/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I highly recommend Carine's. I expect that for most people the decision of where to shop for a wedding dress comes down to who carries the designers that you like and that are in your budget. That said, you will be certain to get great service if you do end up at Carine's. Her dresses do trend toward the higher end of the range. But, they are not all hugely expensive. I went to my appointment prepared to spend much more than I did and found that the perfect dress for me was in the $3,000 neighborhood. Regardless of what you spend, you will get the highest end treatment.
During my initial appointment, I appreciated that all the dresses were out where I could really see them. My consultant followed my lead on the direction of the appointment and made the whole process very comfortable. I selected a Liancarlo gown with some modifications. I assume it depends on the designer the extent to which changes can be made, but the ladies at Carine's were certainly very accommodating of them. There was also some question as to whether I needed to order extra length for the dress because I was right on the cusp of needing it. It was great to have the collective experience of the women there to make the decision.
For as positive as the rest of the experience was, the seamstress was the best part. My dress fit perfectly and lay beautifully. To make sure I was happy with the way the lace on the bodice fell, she modified my undergarment and added ribbing to the dress below my chest. This was all to correct something I most likely would have been the only one to notice.
Overall great experience.I highly recommend Carine's. I expect that for most people the decision of where to shop for a wedding dress comes down to who carries the designers that you like and that are in your budget. That said, you will be certain to get great service if you do end up at Carine's. Her dresses do trend toward the higher end of the range. But, they are not all hugely expensive. I went to my appointment prepared to spend much more than I did and found that the perfect dress for me was in the $3,000 neighborhood. Regardless of what you spend, you will get the highest end treatment.
During my initial appointment, I appreciated that all the dresses were out where I could really see them. My consultant followed my lead on the direction of the appointment and made the whole process very comfortable. I selected a Liancarlo gown with some modifications. I assume it depends on the designer the extent to which changes can be made, but the ladies at Carine's were certainly very accommodating of them. There was also some question as to whether I needed to order extra length for the dress because I was right on the cusp of needing it. It was great to have the collective experience of the women there to make the decision.
For as positive as the rest of the experience was, the seamstress was the best part. My dress fit perfectly and lay beautifully. To make sure I was happy with the way the lace on the bodice fell, she modified my undergarment and added ribbing to the dress below my chest. This was all to correct something I most likely would have been the only one to notice.
Overall great experience. -
Quality of service
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