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Capri Jewelry Inc Reviews

Capri Jewelry Inc

Capri Jewelry Inc

Los Angeles, CA
5.0 out of 5 rating, 185 Reviews
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Reviews

5.0 out of 5 rating
5.0 out of 5 rating
185 Reviews
99% recommend it
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Awards

185
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2011 Winner
  • Alvin
    Alvin V. Sent on 08/28/2023
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    Saved us time and money!

    I recently had the most wonderful experience with Capri Jewelry, and I can't express enough how satisfied I am with their services. From start to finish, every aspect of my interaction with them was exceptional.

    First and foremost, I was truly impressed by the competitiveness of their prices. Shopping for an engagement ring can be a daunting task, but Capri Jewelry made it not only manageable but also budget-friendly. Their extensive collection of stunning pieces had me worried about finding something within my price range, but I was pleasantly surprised by the range of options that fit perfectly within my budget.

    What truly sets Capri Jewelry apart is their unwavering attention to detail. When my fiancé and I visited their store, we were met with genuine warmth and enthusiasm. They took the time to listen to our preferences and desires, ensuring that the ring we were searching for would be a true representation of our love story. Their commitment to personalizing our experience was evident in the way they patiently discussed every detail, making sure they captured exactly what we envisioned.

    I must applaud their phenomenal customer service. Nathan, in particular, was a standout. His quick responses and eagerness to provide updates were both impressive and greatly appreciated. It's clear that he is not only knowledgeable but also genuinely cares about making each customer's experience memorable and stress-free.

    Capri Jewelry is more than just a business – it's a family that values its customers and their special moments. The dedication they put into creating beautiful pieces and ensuring customer satisfaction is truly commendable. This family-owned business radiates passion and authenticity, making every step of the process a pleasure.

    As I reflect on my experience with Capri Jewelry, I am certain that I will return in the future. The warmth of their service, the meticulous attention to detail, and the unbeatable prices all come together to create an exceptional experience. If you're looking for a jewelry store that truly cares about its customers and crafts exquisite pieces, I wholeheartedly recommend Capri Jewelry. They've won my loyalty, and I can't wait to see what stunning creations they have in store for years to come.
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    Ava E. Sent on 03/29/2023
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    Thank you Nathan for such a great ring buying experience.

    Been meaning to write this review for a while now, because of how great my experience with Nathan was, and at how well the ring turned out. My now husband and I are truly grateful to have met someone who not only made the jewelry buying process so easy, but provided us with such a fair price that I instantly felt inclined to go with them.

    Capri Jewelry made my dream come true, and I love the way my ring came out to be. He was always in direct communication with my husband and kept his word from day one, giving us what he stated rather then changing details, weeks later when we decided to purchase the ring. As promised, I will definitely be recommending all my people to them :)

    Capri Jewelry Inc's reply:

    Hi Ava,

    It was my pleasure in helping you find the perfect engagement ring. I appreciate the kind words and it really means a lot to us.

    - Capri Jewelry
  • A
    Adnan P. Sent on 10/26/2022
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    Capri Jewelry is awesome!

    Capri Jewelry are truly awesome to work with. After months of searching and browsing for engagement rings, we decided to go with them. The experience from start to finish was excellent.

    Nathan, who helped us, is a very calm and down to Earth guy who knows his stuff. He educated my fiancée and I, and made sure to show her styles and designs she was looking for. We never felt pressured at any moment as there are so many other stores nearby in the area, and he was open and even gave us the chance to go, shop around and compare. Their selection is quite large and it's almost impossible not to find what you're looking for. We also picked up our wedding bands along with the engagement ring which were perfectly matched. There is just something special about family-owned businesses as opposed to big retailers and Nathan truly showcased that. As soon as we opened the ring box we were in awe... Capri is now our place to shop when we need jewelry. Thank you Nathan!

    Capri Jewelry Inc's reply:

    Hi Adnan,

    It was a pleasure helping you find an important piece that meant so much to the both of you. An engagement ring is very special and stands for so much. Thank you for trusting us and we are so thrilled knowing you had a pleasant experience working with us.

    - Capri Jewelry Inc.
  • illustration stars

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  • E
    Elizabeth H. Sent on 12/12/2022
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    Great Selection of Wedding Bands

    I had a great experience at Capri Jewelry. Nathan helped me find a beautiful wedding band for myself. I wanted something that would match my engagement ring but at the same time I could wear on it’s own for everyday things like work. The quality is really up there and the diamonds pop like crazy. Love it so much and I really can’t stop looking at my band!
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    Britney A. Sent on 11/11/2022
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    The Best Engagement Ring Buying Experience EVER!

    My fiancé (now husband) purchased my engagement ring from Capri Jewelry. I LOVE IT! They did an AMAZING job at creating my dream ring, the sparkle, the design everything is exactly as I imagined. My fiancé had a rough idea of what I wanted and he went along and let Capri do their magic. Haygan Capri who helped my fiancé with the ring knew exactly what she was doing and she made the process super easy. Thank you Capri Jewelry for everything. If you're reading this and need an engagement ring, don't even think twice, just go straight to Capri! Highly recommend!

    Capri Jewelry Inc's reply:

    Britney,

    Thank you so much for the kind review! That’s exactly how the ring buying experience should be. We are so honored and happy you had a great experience and we hope to see you again soon!

    - Capri Jewelry
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    Peter R. Sent on 10/11/2022
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    Truly The Best Jewelers In LA

    I purchased my fiancés engagement ring here and their service was exceptional. They are extremely easy going jewelers who simply want to make their clients happy.

    They made the ring buying process a breeze thanks to Haygan. Our experience here was great and she was so happy in educating us on styles and designing our ring. Her communication was great and she was always available even after work hours which is service hard to find these days. They truly deserve to be where they are as the top jewelry store in LA and I would highly recommend anyone who's looking for an engagement ring to check them out.

    Capri Jewelry Inc's reply:

    Peter,

    That’s exactly what we strive for. Making each and every client happy and satisfied. We are glad you enjoy the ring. We wish you and your wife eternal happiness and health. Enjoy!

    - Capri Jewelry
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    Bryan L. Sent on 10/06/2022
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    Capri In LA Is The Best!

    It's very hard to find straightforward, honest and family run jewelry stores that you can trust and allow them to be a part of your special moment. My fiancé and I were trying to find the perfect engagement rings for ourselves and it was easier said then done. There was a lot of pressure. We wanted to make things PERFECT! There were a few vendors on The Knot as well as locally in our area, but none stood out to us. We came across Capri in LA. As I first stepped foot into their location, I found the band for myself and the perfect ring for her. While we found the perfect ring we also wanted to make sure we could get the best bang for our buck that fit in our budget. Nathan educated us on the 4 c's on diamonds and provided us a variety of ring styles and shapes as options. He explained why we shouldn't settle for an average engagement ring but rather go for something with the most clarity that fit in our price range. He was no pressure and let us go around and compare as he was very confident with the product he was offering. As soon as we finalized everything and saw the ring my fiancé was amazed with excitement at how stunning the ring came out. We couldn't have been any happier. They understood how important this was for us and they put our satisfaction as a priority, and we could tell. The experience from start to finish was so easy and pleasurable that I just don't see myself purchasing jewelry elsewhere in the future.

    Thank You Capri Jewelry!

    Capri Jewelry Inc's reply:

    Bryan,

    Reading this review made our day. We are so glad you had a pleasant experience with us. We hope to see you soon!

    - Capri Jewelry
  • J
    James V. Sent on 06/02/2022
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    Forever grateful for Haygan and Capri Jewelry!

    Where do I start?! For a jewelry store that not only is family owned but has been in the engagement ring business for over 40 years, you know they are doing something right.

    Getting engaged and finding the perfect ring is stressful enough and it is also easier said then done, and we wanted to make it perfect. My fiancee and I heard about Capri Jewelry for a while and heard great things about them, especially online when reading about their company and seeing the wonderful pictures. As soon as we stepped in Haygan greeted us, and was very welcoming. We never knew they would be this caring and helpful. She provided us with suggestions and allowed us to browse from their very large and quality variety of engagement rings and bands without being PUSHY, AT ALL!

    We had a vision and we knew what we wanted and she brought that to life. She showed us several shapes of diamonds and a variety of different sizes and colors. We ended up going for a brilliant oval shape diamonds and we are very happy. Her customer service is excellent and the ring she made came out stunning. No other jewelry store provided us with the knowledge and service Haygan at Capri did. We are forever grateful for her and we will definitely be back for our future jewelry needs.
  • SarahBet
    Sarahbeth Sent on 08/17/2019
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    Family Jeweler makes you feel like family

    Chris at Capri is so awesome. He was such a pleasure to work with and honestly, it was the best experience you can have at a jewelry store. We never ever felt pressured to make a purchase. Chris is very knowledgeable and helped us design our rings and we absolutely love them. The pricing was very fair and we plan on coming back here if we are in the market for jewelry again. 100% recommend!
  • K
    Kat Sent on 09/27/2016
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    My fiancé and I went to the jewelry district "just to look," and headed straight to Capri, as my guy likes to research things and found great ratings and reviews. The staff was very responsive, and not in a pushy way. I was sort of afraid to touch the pretty things with my grubby paws, but they assured me that it would be fine. As soon as I mentioned that I probably wanted to custom design my ring, we were referred to Claude. Omg, Claude! This man made me an even more beautiful ring than I imagined! After a good amount of deliberation, I decided I wanted the band from one ring and the setting from another. Claude patiently helped us pick out the perfect center diamond, never appearing to try and upsell us. With a custom design, you never really know what you're going to get, but he absolutely hit it out of the park! Claude is also certified to appraise his gorgeous creations, so we got an appraisal certificate when we got the ring (it's worth more than we paid). I could not possibly be happier with my experience!
  • Jessica
    Jessica Sent on 07/20/2016
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    Great services I truly recommend Capri Jewelry, we had the pleasure of working with Chris. He gave us great service and was very attentive to our needs and wants.
  • Lena
    Lena Sent on 08/13/2015
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    My fiance got a beautiful channel setting with a 1.3 carat princess cut center stone from Capri jewelry! He also purchased a matching wedding band that has the same setting as the engagement ring. The serve was phenomenal. Just warning you that this is a small and intimate shop, it is definitely not your average Tiffany's store. But this is why Capri is such a small hidden gem. My apologies but I forgot the sales rep that helped my fiance and I pick out my room. I did my research, told him what I wanted and most importantly what I can afford. What I really liked is that thy will try to customize and find diamonds that are within your budget and close to what you wanted. My main thing was size, I wanted a big rock but did not want to sell an arm or leg to get it. He asked me what I was willing to sacrifice on, clarity, color etc. In the end the sales person was able to find the perfect diamond for my fiance and I. We were very very happy with the purchase and did a wonderful job with the appraisal as well. We then went downstairs to the recommended jeweler to get the diamond set into the actual ring. Wonderful service there as well. Best part is that we can always come back in the future and upgrade to a better diamond only paying the difference of the upgrade. Hubby promises that every 10 years we can upgrade haha!
  • Diana
    Diana Sent on 05/24/2015
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    My fiance and i shopped for my engagement ring here. Chris was knowledgable and friendly. After looking around at the other jewelers in the area, we went with Capri hands down. I helped my fiance pick out the diamond but I didn't see the entire ring until he proposed. I was blown away. The diamond is sparkling and the setting is perfect. I get compliments on the quality of my diamond all the time. Chris even gave the mens wedding band for free so that my fiance could get used to wearing jewelry. Highly recommend checking this place out!
  • User1805228 Sent on 09/11/2014
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    Our first son asked for help in selecting an engagement ring for his girlfriend. I stumbled upon Wedding Wire in my search and the reviews for Capri Jewelry were so great I thought this would be a great place to start. My husband, son and I were so impressed with Capri Jewelry. As my son searched for a vintage inspired, unique ring the salesman was so patient. He worked easily within my son's budget. The ring he chose was one of their own designs and is one of the prettiest rings I have ever seen. I highly recommend Capri Jewelry. By the way she said yes and loves her ring. Thank you Capri Jewelry.
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    Veronica Sent on 04/17/2015
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    I'm beyond obsessed with my engagement ring, Claude & Chris made it absolutely perfect for my taste!!! All of my engagement and wedding gifts have been purchased from them and I'm not sure what I love more! I want to wear it all at the same time!!!
  • User849816 Sent on 07/03/2012
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    I am embarrassed to admit I have had two engagement rings from Capri Jewelers. I still need to mention it so that you will understand how amazing they are. I was introduced to Capri while engagement ring shopping with my brother for his fiancee years ago. My brother actually traded and upgraded my mother's diamond for his fiancee. I was very impressed with the fairness in the trade and the quality of the new ring. When I was engaged to my first husband I knew I wanted my ring from Capri. We were young and broke and still Chris designed an amazing rose gold (that's my thing) setting with a beautiful 1 carat princess cut ( yes, the color and clarity were still great) at an excellent price. Fast forward years later......Insert embarrassment here.....I'm getting married again and after looking around I knew we had to go back to Capri. Chris made me the MOST amazing ring. Completely unique and absolutely gorgeous!!
    I also recently had him make me a birthstone ring with my daughter's birthstones in it. I had seen something I liked online. Chris made it for half the price and double the gorgeous. I'm not exaggerating!
    This is a family business. They work 6 days a week and all three of them are there everyday. I'm not joking. They pay attention to what you like and dislike. If you are a repeat customer you will be very satisfied with how well they know what you want. When I opened the birthstone ring I just about fainted. It was dazzling!!
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    Carolyn Sent on 11/19/2014
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    My Fiance and I went to Capri to look at engagement rings and they not only exceeded all of our expectations but we were soo impressed by their professionalism and how incredibly nice they were. Claude and Chris were extremely helpful at helping me find my dream ring. I told them what I had in mind and they helped me create my perfect ring. We only went to one place which was Capri and we were so confident that we didn't need to go look anywhere else. The pricing is extremely reasonable and I would definitely recommend anyone that's looking to buy a ring or other jewelry.
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    Justin Sent on 12/27/2013
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    My fiance and I had an amazing experience at Capri Jewelry! We visited Capri Jewelry to look at engagement rings and decided to not look elsewhere. Chris was very helpful and informative. He had answers to all of our questions but was not overbearing or pushy. He was on top of all the details. We decided to buy both wedding rings at Capri Jewelry. He took the initiative to order a sample of the wedding band which matched my engagement ring so I could see it in person. I cannot say enough about Chris or Capri Jewelry. I will continue to shop for jewelry there in the future.
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    Kathryne Sent on 01/05/2015
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    Great selection of jewelry and excellent customer service.
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    Jessie Sent on 12/27/2013
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    My boyfriend proposed with the most beautiful engagement ring! Absolutely stunning diamond with high clarity and cut. My fiance now gives them raving reviews for customer service; quick and reliable! Thank you Capri Jewelry!!
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    Brittany Sent on 12/22/2014
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    He did an amazing job with our custom engagement ring, he had been referred by a friend in the wedding business. He educated us on the ring process and then helped us design a stunning ring. Thank you!
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    Andrew Sent on 12/27/2013
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    I had a great experience with Capri Jewelry, specifically Chris. He was very responsive to emails and very knowledgeable and patient, obliging to all my requests. In my opinion, the most important thing when buying a diamond is to be able to trust that the salesperson you are working with genuinely has your best interests in mind. At first I was skeptical of buying a diamond online, but due to the better prices (Capri Jewelry has great prices!) I decided to take a leap of faith and I'm glad I did. Chris's recommendations really helped me maximize value, and I ended up with a very brilliant and white diamond at a great price. Highly recommended - 5 stars.
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    Brad Sent on 10/21/2013
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    My fiance and I had heard great things about Capri Jewelry from friends. We were looking for our wedding bands and had looked at several other places before. We found Capri Jewelry to have great selection, high quality, and good prices. Our sales person Chris made it a most exceptional customer experience. He was very knowledgeable, professional, friendly, and most important helped us get the perfect wedding bands for us. We couldn't be happier and look forward to future shopping at Capri Jewelry with Chris !
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    Jake Sent on 12/27/2013
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    I recently used Capri Jewelry as my jeweler when buying an engagement ring for my now fiance. I can certainly say that I am completely satisfied with every aspect of my relationship with Capri Jewelry. My representative was Chris, he was extremely helpful and was there every step of the way from my first visit until the day I proposed. I will definitely be back when it comes time to purchase our wedding bands, and I highly recommend Capri Jewelry and Chris to anyone in the market. Thanks again Chris!
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    Sulaine Sent on 11/23/2013
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    We had a great experience buying our wedding ring at Capri Jewerly. Thanks Chris for all your help! I love my ring! :)
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