Cakes Plus Inc. Reviews

Reviews
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4.8 out of 5 rating
4.8
Excellent
165 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Alyssa Sent on 01/30/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cakes plus has the best cakes!
Cakes Plus did our wedding cake and cupcakes and they were perfect! The cake was beautiful. We received numerous compliments on how delicious it was! Highly recommend using them for your wedding cakes and cupcakes!Cakes Plus did our wedding cake and cupcakes and they were perfect! The cake was beautiful. We received numerous compliments on how delicious it was! Highly recommend using them for your wedding cakes and cupcakes! -
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Michelle Sent on 05/31/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Tasty and Affordable
Cakes Plus is delicious! The tasting was simple and easy. They can do so many different colors for the icing. Our cake was beautiful, and everything was very reasonable. Would recommend to anyone in the area.Cakes Plus is delicious! The tasting was simple and easy. They can do so many different colors for the icing. Our cake was beautiful, and everything was very reasonable. Would recommend to anyone in the area. -
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Urania Sent on 05/23/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Always my go to
I have been using Cakes Plus for over 10 years for all of my cake needs. Of course I would use them on my big day. The cake was marvelous and delicious.I have been using Cakes Plus for over 10 years for all of my cake needs. Of course I would use them on my big day. The cake was marvelous and delicious. -
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Rachel Sent on 01/10/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful & delicious cake!
We were so lucky to have found Cakes Plus who were recommended by our wedding venue! Their staff member Hannah was particularly helpful when I went in to do a cake tasting and place my order. I had an idea of what I wanted my cake to be like, but she really helped me to flesh that idea out and communicate it to the baker. I actually went back in a week before our wedding to order an additional anniversary cake as a surprise for my parents at the wedding, and Hannah was able to get it all set up for me.
When I saw the final product the morning of our wedding I was SO pleased....We were so lucky to have found Cakes Plus who were recommended by our wedding venue! Their staff member Hannah was particularly helpful when I went in to do a cake tasting and place my order. I had an idea of what I wanted my cake to be like, but she really helped me to flesh that idea out and communicate it to the baker. I actually went back in a week before our wedding to order an additional anniversary cake as a surprise for my parents at the wedding, and Hannah was able to get it all set up for me.
When I saw the final product the morning of our wedding I was SO pleased. The cake was just beautiful, it was exactly as I had imagined-- simple, yet so special and effective! And my parents' anniversary cake nicely complemented it. Also, their cakes are delicious! I love love loved their lemon cake, and am looking forward to having some on our first anniversary next year (for which they bake you a fresh cake)! -
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Kimberly Sent on 06/01/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent customer service and delicious cakes
Cakes Plus was our first choice for our wedding cake. We met them at a wedding show and knew after that first tasting that our guests would love their product. We sat with the owner and she helped us design and order our cake. Although Cakes Plus has a cost minimum for delivery, because our venue was so close to their Laurel store and the time of our event was late evening they delivered the cake for us! Outstanding service and our wedding cake was beautiful and just as delicious!Cakes Plus was our first choice for our wedding cake. We met them at a wedding show and knew after that first tasting that our guests would love their product. We sat with the owner and she helped us design and order our cake. Although Cakes Plus has a cost minimum for delivery, because our venue was so close to their Laurel store and the time of our event was late evening they delivered the cake for us! Outstanding service and our wedding cake was beautiful and just as delicious! -
Quality of service
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Brittany Sent on 11/30/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cakes Plus did my three tier wedding cake on October 2, 2015!
We had a couple of consultations with them and each time they let us taste something! The staff and wedding consultants were so friendly and knew exactly what they were talking about! I gave them a picture of exactly what I wanted (Very complexed) Deep quilting with bling and purple ribbon. THEY HIT IT SPOT ON! I couldn't believe on our wedding day I was looking at exactly what I envisioned it to be! We received soo many compliments on the cake and wanted to know who did it. I told them "Cakes Plus!" thank you to Cakes Plus for making my beautiful cake! We were soo impressed with your art work!Cakes Plus did my three tier wedding cake on October 2, 2015!
We had a couple of consultations with them and each time they let us taste something! The staff and wedding consultants were so friendly and knew exactly what they were talking about! I gave them a picture of exactly what I wanted (Very complexed) Deep quilting with bling and purple ribbon. THEY HIT IT SPOT ON! I couldn't believe on our wedding day I was looking at exactly what I envisioned it to be! We received soo many compliments on the cake and wanted to know who did it. I told them "Cakes Plus!" thank you to Cakes Plus for making my beautiful cake! We were soo impressed with your art work! -
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Erica Sent on 04/09/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I chose a 3-tiered cake with 3 different flavors and fillings. We were given their professional opinion on the top tier. To freeze or not to freeze? We chose not to freeze and add have a filling on the top tier. Many places wouldn't have given us the proper advice on the top tier and freezing. Their advice; If you are choosing to freeze the top tier make it all cake. No filling.
We gave them two photos of what we would like to be on our cake. One of the photos was our emblem. Which was perfectly achieved. Our guest are still raving about the cake, some are even a little upset that they were not able to try the other flavors. LOL.
Thank you!!My husband and I chose a 3-tiered cake with 3 different flavors and fillings. We were given their professional opinion on the top tier. To freeze or not to freeze? We chose not to freeze and add have a filling on the top tier. Many places wouldn't have given us the proper advice on the top tier and freezing. Their advice; If you are choosing to freeze the top tier make it all cake. No filling.
We gave them two photos of what we would like to be on our cake. One of the photos was our emblem. Which was perfectly achieved. Our guest are still raving about the cake, some are even a little upset that they were not able to try the other flavors. LOL.
Thank you!! -
Quality of service
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Hannah Sent on 03/03/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We found Cake's Plus through our event venue and caterer, Putting' on the Ritz. The cake was part of a package deal. The cake was lovely and delicious, and we really felt that Cakes' Plus went above and beyond to make it truly beautiful. They were also very prompt and personable.We found Cake's Plus through our event venue and caterer, Putting' on the Ritz. The cake was part of a package deal. The cake was lovely and delicious, and we really felt that Cakes' Plus went above and beyond to make it truly beautiful. They were also very prompt and personable. -
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Abigail Sent on 12/22/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
When it came time to pick our wedding cake we already knew that we would be using Cakes Plus. We have used them for the last 5 years for birthdays and events, Our personal favorite is the yellow cake and chocolate fudge frosting. We decided on 5 cakes for our wedding, and let them come up with the flavor combinations. We took in some pictures for the designs for the cake. They turned out perfectly!!! the colors came out exactly as promised and the designs were flawless. One of the cakes was our favorite that we saved for later, it ended up being our dessert after the wedding and breakfast in the morning before checking out of our hotel!...When it came time to pick our wedding cake we already knew that we would be using Cakes Plus. We have used them for the last 5 years for birthdays and events, Our personal favorite is the yellow cake and chocolate fudge frosting. We decided on 5 cakes for our wedding, and let them come up with the flavor combinations. We took in some pictures for the designs for the cake. They turned out perfectly!!! the colors came out exactly as promised and the designs were flawless. One of the cakes was our favorite that we saved for later, it ended up being our dessert after the wedding and breakfast in the morning before checking out of our hotel! We received so many compliments on the delicious cakes!!!
The staff are very professional, courteous, responsive and friendly. They verified everything for our order and delivered on time.
Thank you very much Cakes Plus!!! -
Quality of service
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K Sent on 07/29/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This is my husbands favorite cupcake place. Of course he was very excited that we went with them to make our cake. We were nervous about the cost because their cupcakes are delicious but so glad we checked them out anyway. Prices were not bad at all. On Saturdays, you have the option to go in the store and taste the different variations of cakes that you can get. They worked with us on what look we wanted and also advised us on how much cake to get based on the number of people. Again, wonderful to work with and also a pleasure! They even accommodated us when my cake topper came in later than I wanted. You do...This is my husbands favorite cupcake place. Of course he was very excited that we went with them to make our cake. We were nervous about the cost because their cupcakes are delicious but so glad we checked them out anyway. Prices were not bad at all. On Saturdays, you have the option to go in the store and taste the different variations of cakes that you can get. They worked with us on what look we wanted and also advised us on how much cake to get based on the number of people. Again, wonderful to work with and also a pleasure! They even accommodated us when my cake topper came in later than I wanted. You do need to supply the ribbon if you want that on your cake but that helps them match the colors so it worked out well!! We will absolutely continue to get cupcakes from here!!! -
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User1238853 Sent on 07/12/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cake plus makes affordable, beautiful, and tasty cakes for almost any budget. Every Saturday they accept walk-ins for wedding cake tasting.
There website needs to be update, but if you go in person you can view images of there cakes.Cake plus makes affordable, beautiful, and tasty cakes for almost any budget. Every Saturday they accept walk-ins for wedding cake tasting.
There website needs to be update, but if you go in person you can view images of there cakes. -
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Julie Sent on 11/27/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I have been buying from Cakes Plus for 12 years. When I got engaged this was the first thing I payed off! My cake was exactly the way I envisioned it! I was soo happy with the results. Because my wedding was on a SUnday I had to pick up my cake the day before. A friend picked it up for me and wasn't aware that I also purchased cupcakes. So the owner personally drove over to my hotel and delivered the cupcakes to me! I lived over 35miles away! They will always have a valued customer!!I have been buying from Cakes Plus for 12 years. When I got engaged this was the first thing I payed off! My cake was exactly the way I envisioned it! I was soo happy with the results. Because my wedding was on a SUnday I had to pick up my cake the day before. A friend picked it up for me and wasn't aware that I also purchased cupcakes. So the owner personally drove over to my hotel and delivered the cupcakes to me! I lived over 35miles away! They will always have a valued customer!! -
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Shauna Sent on 10/23/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We got our small cake and cupcakes from Cakes Plus! They were delicious and I am always finding a reason to stop in the store to get more cupcakes! I would recommend them to everyone!We got our small cake and cupcakes from Cakes Plus! They were delicious and I am always finding a reason to stop in the store to get more cupcakes! I would recommend them to everyone! -
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Erica Sent on 08/20/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had a cake to cut and cupcakes to go around for my wedding. Let me just say. Everyone LOVED LOVED LOVED!! The cake and the cupcakes. The design of the cake was exactly as in the photo we sent them. They were amazing. Its so funny there are photos on the website of persons enjoying the cupcakes and the cake. :) My guests were very pleased and so are we!We had a cake to cut and cupcakes to go around for my wedding. Let me just say. Everyone LOVED LOVED LOVED!! The cake and the cupcakes. The design of the cake was exactly as in the photo we sent them. They were amazing. Its so funny there are photos on the website of persons enjoying the cupcakes and the cake. :) My guests were very pleased and so are we! -
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Jennifer Sent on 03/29/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The cake was not only beautiful but sooooooo tasty!! It's nerve-wracking just telling someone what you're picturing in your head and leaving it to them to put it together (little bit of a control freak) but they could not have done a better job! And they gave my mom and I free cupcakes after our tasting!! Love them!The cake was not only beautiful but sooooooo tasty!! It's nerve-wracking just telling someone what you're picturing in your head and leaving it to them to put it together (little bit of a control freak) but they could not have done a better job! And they gave my mom and I free cupcakes after our tasting!! Love them! -
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Vanity Sent on 11/29/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I purchased my wedding cake from Cake Plus and it was delicious. Their cupcakes are great too.I purchased my wedding cake from Cake Plus and it was delicious. Their cupcakes are great too. -
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Alison Sent on 06/28/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cakes Plus was Amazing! I did not have an appointment scheduled when I went in for a testing, but the ladies at the store worked with me by allowing me to take cupcakes back for myself and my fiance to sample. The price for our 3 tier cake was very reasonable.The flavor and quality of the cake was delicious. They were able to incorporate all of the design elements that I asked for as well. I would definitely suggest Cakes Plus to anyone who is looking for quality service, great tasting cake, and good prices.Cakes Plus was Amazing! I did not have an appointment scheduled when I went in for a testing, but the ladies at the store worked with me by allowing me to take cupcakes back for myself and my fiance to sample. The price for our 3 tier cake was very reasonable.The flavor and quality of the cake was delicious. They were able to incorporate all of the design elements that I asked for as well. I would definitely suggest Cakes Plus to anyone who is looking for quality service, great tasting cake, and good prices. -
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Evelyn Sent on 06/14/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our cake was included in our package with the hotel. But when we found out it was cake's plus we were soooooo excited! They were sooooo nice with the cake tasting....gave us so many options....then when our numbers increased they made sure that we were satisfied with the options for having enough cake for all the guest! Our guest took PLATES of cake home. We had to fight to get a piece of our cake at our own wedding. It was delivered on time and everything was great!Our cake was included in our package with the hotel. But when we found out it was cake's plus we were soooooo excited! They were sooooo nice with the cake tasting....gave us so many options....then when our numbers increased they made sure that we were satisfied with the options for having enough cake for all the guest! Our guest took PLATES of cake home. We had to fight to get a piece of our cake at our own wedding. It was delivered on time and everything was great! -
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Naadu Sent on 10/12/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our cake was everything we wanted & more!! It was breath taking & tasted great. By the end of the night, only a little bit was left!! My favorite was the Spice with the cream cheese frosting...yummy!!
We will be getting all of our cakes from here!!Our cake was everything we wanted & more!! It was breath taking & tasted great. By the end of the night, only a little bit was left!! My favorite was the Spice with the cream cheese frosting...yummy!!
We will be getting all of our cakes from here!! -
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Bianca Sent on 05/06/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cake was amazing! No complaints, the cake was delievered on time, it looked the way it was supposed to and was delicious! Thanks cake plus! HIGHLY RECOMMENDCake was amazing! No complaints, the cake was delievered on time, it looked the way it was supposed to and was delicious! Thanks cake plus! HIGHLY RECOMMEND -
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Charnita Sent on 01/08/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
All we can say is that our wedding cake was such a "hit". When we went in to select our wedding cake the customer service team was patient and offered great ideas. After sitting with them for hours, we finally selected the wedding cake of our dreams. The cake was delivered on time and was exactly what we wanted. Not only did it look great but, it tasted great!
All we can say is that our wedding cake was such a "hit". When we went in to select our wedding cake the customer service team was patient and offered great ideas. After sitting with them for hours, we finally selected the wedding cake of our dreams. The cake was delivered on time and was exactly what we wanted. Not only did it look great but, it tasted great!
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Quality of service
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Jemma Sent on 07/08/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My cake was exactly what I wanted. Cakes Plus has the most delicious cake around. We had trouble deciding on what flavor we wanted because there were so many choices and all of them were scrumptious. Free cake tasting drew us in and then we decided immediately. The cake was beautiful... exactly what I asked for down to the very last detail.My cake was exactly what I wanted. Cakes Plus has the most delicious cake around. We had trouble deciding on what flavor we wanted because there were so many choices and all of them were scrumptious. Free cake tasting drew us in and then we decided immediately. The cake was beautiful... exactly what I asked for down to the very last detail. -
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Douglas Sent on 03/24/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Phenomenal
Cakes Plus has the best tasting cake I have ever tasted. Especially their lemon flavor. Their cupcakes are amazing. However, we went with a traditional three tier cake, and the team followed our directions down to the "T". I would say keep your cake refrigerated all of the way up until you are ready to slice into it or keep in a cool area. in September ours melted because someone dropped the ball in our wedding party, but it's alright. Cakes Plus I look forward to using you in years to come, and enjoying your desserts in between!Cakes Plus has the best tasting cake I have ever tasted. Especially their lemon flavor. Their cupcakes are amazing. However, we went with a traditional three tier cake, and the team followed our directions down to the "T". I would say keep your cake refrigerated all of the way up until you are ready to slice into it or keep in a cool area. in September ours melted because someone dropped the ball in our wedding party, but it's alright. Cakes Plus I look forward to using you in years to come, and enjoying your desserts in between! -
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Linda Sent on 07/07/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Delectable, delightful, delicious!
Cakes Plus in Laurel has the best cakes ever, hands down!!! The owner Alexis spent as much time as needed and more to assure the Bride and Groom had the most perfectly decorated cake. She travels very long distances to make sure she can accommodate her customers. Her cakes are melt in your mouth delicious!Cakes Plus in Laurel has the best cakes ever, hands down!!! The owner Alexis spent as much time as needed and more to assure the Bride and Groom had the most perfectly decorated cake. She travels very long distances to make sure she can accommodate her customers. Her cakes are melt in your mouth delicious! -
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Kim T. Sent on 07/12/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
excellent service and cake
Our cake was amazing. beautifully decorated and tasted great. They made exactly the cake we wanted!! Great team of people to work withOur cake was amazing. beautifully decorated and tasted great. They made exactly the cake we wanted!! Great team of people to work with -
Quality of service
Are you interested?
Are you interested?