Brooks Diamonds Reviews

Reviews

Awards

40

+18 User photos

• Featured

  John W. Sent on 01/10/2024
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  Hands down best place in Pittsburgh for engagement/wedding rings

  Buying an engagement ring from Brooks Diamonds was a top notch experience. Stacey was the best and helped us pick out a 3ct emerald cut ring that looks absolutely gorgeous. We really appreciated the small touches she provided, like recommending the best crown color and height to make the ring truly magnificent. Everything down to the cute box the ring came in made this experience unbeatable. We'll definitely be coming back for our wedding bands and any other jewelry in the future.

  Buying an engagement ring from Brooks Diamonds was a top notch experience. Stacey was the best and helped us pick out a 3ct emerald cut ring that looks absolutely gorgeous. We really appreciated the small touches she provided, like recommending the best crown color and height to make the ring truly magnificent. Everything down to the cute box the ring came in made this experience unbeatable. We'll definitely be coming back for our wedding bands and any other jewelry in the future.

  Brooks Diamonds's reply:

  Thank you so much! We're so happy you had such a great experience with us! We'll see you for your wedding bands! We hope she loves her ring!
• Blake Sent on 03/22/2024
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  Incredible experience

  The women at Brooks Diamonds were absolutely incredible. As young professionals (actually not that young - 26 & 30), we seemed to be treated as if we weren’t serious about purchasing a ring at other stores. As soon as we walked into Brooks, everyone was very welcoming with me & my now fiancée. They treated us with the utmost respect. They will take their time with you & let you look at plenty of diamonds/bands.
  Usually when you go to these stores, they will tell you whatever is more expensive looks the best but at Brooks they were straight forward with us which is what we wanted. Stacey was great to work with & responds promptly. Very hassle-free & willing to work with you (I don’t even live in Pennsylvania).
  Lastly, the price & quality of the ring aka two most important things were impeccable. She can’t stop looking at her finger. I constantly catch her putting her hand near any source of light just so she can watch the reflection flicker back & forth like a little kid. I couldn’t be happier with my experience at Brooks.

  The women at Brooks Diamonds were absolutely incredible. As young professionals (actually not that young - 26 & 30), we seemed to be treated as if we weren’t serious about purchasing a ring at other stores. As soon as we walked into Brooks, everyone was very welcoming with me & my now fiancée. They treated us with the utmost respect. They will take their time with you & let you look at plenty of diamonds/bands.
  Usually when you go to these stores, they will tell you whatever is more expensive looks the best but at Brooks they were straight forward with us which is what we wanted. Stacey was great to work with & responds promptly. Very hassle-free & willing to work with you (I don’t even live in Pennsylvania).
  Lastly, the price & quality of the ring aka two most important things were impeccable. She can’t stop looking at her finger. I constantly catch her putting her hand near any source of light just so she can watch the reflection flicker back & forth like a little kid. I couldn’t be happier with my experience at Brooks.
• Jake M. Sent on 07/07/2023
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  Fantastic experience

  Was able to quickly assist and satisfy the ring that was wanted within a few days

  Was able to quickly assist and satisfy the ring that was wanted within a few days

  Brooks Diamonds's reply:

  Thanks so much, Jake! We're glad you're happy with the final ring! :) We can't wait to see you both for your wedding bands!
Are you interested?
Send a message
• Andrew T. Sent on 06/25/2023
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  Pleasant Experience

  Met with Stacey! She was very thorough with what was available within my budget and spent adequate time comparing rings and diamonds until we picked the right one. I’m pleased with my experience. Stacey was very personable and I would recommend Brooks Diamonds to anyone.

  Met with Stacey! She was very thorough with what was available within my budget and spent adequate time comparing rings and diamonds until we picked the right one. I’m pleased with my experience. Stacey was very personable and I would recommend Brooks Diamonds to anyone.

  Brooks Diamonds's reply:

  Thank you for your kind words, Andrew! We're so glad you enjoyed your time here :) We hope she loved the ring!
• Bernard P. Sent on 02/04/2023
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  My type of people

  Loved the fact that they were very attentive I always seem to have a 1000 and One question they did not have any problem With me taking up all their time and answering all of my questions

  Loved the fact that they were very attentive I always seem to have a 1000 and One question they did not have any problem With me taking up all their time and answering all of my questions

  Brooks Diamonds's reply:

  Thank you for your kinds words, they're very much appreciated! We're always here to help :) We hope to see you again soon!
• Chris W. Sent on 12/21/2022
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  Educational, Easy, and Enjoyable

  Stacey was very helpful from appointment setup through purchase pickup for someone with limited knowledge on the buying process. She did a great job of teaching the differences in diamonds, presenting buying options, and making the process a great overall experience.

  Stacey was very helpful from appointment setup through purchase pickup for someone with limited knowledge on the buying process. She did a great job of teaching the differences in diamonds, presenting buying options, and making the process a great overall experience.

  Brooks Diamonds's reply:

  Thank you for the kind words, Chris! We had a great time with you and we hope your fiancé loves her ring! Congrats!!
• David R. Sent on 03/01/2022
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  Excellent Service

  Everyone at Brooks was very professional, friendly and knowledgeable. My experience was positive in every way.
  I had ordered an engagement ring from one of the big chain stores and canceled my order when I realized that they weren’t being entirely honest with me. I had no such issues with Brooks and would recommend them highly.

  Everyone at Brooks was very professional, friendly and knowledgeable. My experience was positive in every way.
  I had ordered an engagement ring from one of the big chain stores and canceled my order when I realized that they weren’t being entirely honest with me. I had no such issues with Brooks and would recommend them highly.

  Brooks Diamonds's reply:

  Thank you so much, David! We're glad we were able to make it a positive experience for you! We hope she loves the ring! And we're happy to work with you again for the wedding bands.
• John Sent on 12/23/2020
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  The FIRST place to go when Engagement ring Shopping.

  The experience at Brooks diamonds is far superior than any other jewelry store; trust me I visited a lot. The owner Stacey and her team of experts (Missy) spent countless time with me. They searched for the diamond in my price range and found me the best deal. I spent so much time with them they basically became friends. The ring I left with was absolutely perfect and made my fiancé dream come true! Stop and see them for all jewelry needs!

  The experience at Brooks diamonds is far superior than any other jewelry store; trust me I visited a lot. The owner Stacey and her team of experts (Missy) spent countless time with me. They searched for the diamond in my price range and found me the best deal. I spent so much time with them they basically became friends. The ring I left with was absolutely perfect and made my fiancé dream come true! Stop and see them for all jewelry needs!

  Brooks Diamonds's reply:

  Thank you so much John! So happy we could help you find the perfect ring and make her dream come true! We look forward to seeing you again for future purchases. Congratulations!
• Josh M. Sent on 03/01/2022
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  Quick and very helpful!

  Everyone there is in your best interest! They will help you out in anyway possible to get the best ring you can afford. Very professional too!

  Everyone there is in your best interest! They will help you out in anyway possible to get the best ring you can afford. Very professional too!

  Brooks Diamonds's reply:

  Thank you Josh! We care very much about getting the best possible ring for our customers! Congratulations again.
• Shawn P. Sent on 04/07/2021
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  Beyond Expectations

  Stacey was super helpful working with me remotely to get the best setting and diamonds. Good value and great customer service! The ring looks like it cost 2Xs more than what I spent because the quality of stones was so good. Thank you! She said YES!!!

  Stacey was super helpful working with me remotely to get the best setting and diamonds. Good value and great customer service! The ring looks like it cost 2Xs more than what I spent because the quality of stones was so good. Thank you! She said YES!!!

  Brooks Diamonds's reply:

  Congratulations Shawn!! It was my pleasure helping you find the perfect ring!! Thank you for the kind words and I hope to help you in the future with any of your jeweler needs!!
• Nolan T. Sent on 01/06/2020
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  Great Experience

  If you’re in the Pittsburgh area, you’re making a mistake if you go to any other Jeweler than Brooks Diamonds. From start to finish, Stacey and Missy were knowledgeable, accommodating, and flexible. I never imagined the process of buying an engagement ring being so seamless and easy, but they truly made it a great experience. Best Jeweler in Pittsburgh.

  If you’re in the Pittsburgh area, you’re making a mistake if you go to any other Jeweler than Brooks Diamonds. From start to finish, Stacey and Missy were knowledgeable, accommodating, and flexible. I never imagined the process of buying an engagement ring being so seamless and easy, but they truly made it a great experience. Best Jeweler in Pittsburgh.

  Brooks Diamonds's reply:

  Thank you so much Nolan! We are so happy we could make your experience easy! We look forward to seeing you and your fiance in the future! Congratulations!
• Antonio W. Sent on 07/03/2020
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  Fantastic experience

  I could not recommend Brook enough. I went there first while shopping for and engagement ring and had no need to go anywhere. And the ring was appraised at twice what I paid for it so I know it’s a great deal!

  I could not recommend Brook enough. I went there first while shopping for and engagement ring and had no need to go anywhere. And the ring was appraised at twice what I paid for it so I know it’s a great deal!

  Brooks Diamonds's reply:

  Thank you for the kind words Antonio! It was our pleasure to help you find the perfect ring! Congratulations and we look forward to helping you & your fiance in the future!
• Andrew R. Sent on 10/06/2021
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  Great Service and Dedication

  I went in not really knowing what I was looking for. I found a ring online that they sold and I thought it was one. When I saw it in person, it wasn’t what I wanted, but they took the time to find me exactly what I was looking for. I checked out many other places and rings before coming here, but Stacey and her team helped me find the ring I was looking for. Thank you Stacey!

  I went in not really knowing what I was looking for. I found a ring online that they sold and I thought it was one. When I saw it in person, it wasn’t what I wanted, but they took the time to find me exactly what I was looking for. I checked out many other places and rings before coming here, but Stacey and her team helped me find the ring I was looking for. Thank you Stacey!

  Brooks Diamonds's reply:

  Congratulations Andrew! You're very welcome! We are here to educate you and provide you with the best service possible. We look forward to helping you and your fiancé for wedding bands and any other jewelry needs!
• Patrick L. Sent on 07/11/2020
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  Brooks Diamonds was the best!

  Great experience! Great staff!

  Great experience! Great staff!

  Brooks Diamonds's reply:

  Thank you Patrick! So happy for you and Rosie! Congratulations!!
  I am so glad you are happy with your purchase!
• Jacob P. Sent on 03/11/2021
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  Stacey Brooks

  Stacey was incredible to work with! She helped me find the PERFECT ring in my budget and i couldn’t be more thankful for her guidance and expertise.

  Stacey was incredible to work with! She helped me find the PERFECT ring in my budget and i couldn’t be more thankful for her guidance and expertise.

  Brooks Diamonds's reply:

  Thank you so much Jake. Congratulations! What a beautiful picture of you two and the ring looks amazing! We look forward to help you two with anything else you need in the future.
• Zach W. Sent on 02/07/2021
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  Must use brooks diamonds!

  The second I walked into Brooks Diamonds, they made me feel comfortable in the engagement ring buying process. They were honest, friendly, and made you feel good in what you were buying. I would recommend them to anyone looking for a JEWLER!!!

  The second I walked into Brooks Diamonds, they made me feel comfortable in the engagement ring buying process. They were honest, friendly, and made you feel good in what you were buying. I would recommend them to anyone looking for a JEWLER!!!

  • +9 photos

  Brooks Diamonds's reply:

  Thank you so much Zach! Your pictures are so beautiful! They look absolutely amazing. If any adjustments need to be made to the ring please let us know! Congratulations and we look forward to working with you again!
• Thom B. Sent on 01/06/2020
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  Stressfree

  I had the pleasure of dealing with Stacey Brooks. I had no idea what I was doing, she helped me through the whole process. Made it very easy on me and took away any stress I had. I highly recommend any reach out to her for help.

  I had the pleasure of dealing with Stacey Brooks. I had no idea what I was doing, she helped me through the whole process. Made it very easy on me and took away any stress I had. I highly recommend any reach out to her for help.

  Brooks Diamonds's reply:

  Thank you TJ! We are so happy to hear that we could make the experience stress free and enjoyable! We look forward to seeing you again. Congratulations!!
• Stephen T. Sent on 08/03/2020
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  Outstanding Service

  The staff at Brooks Diamond helped me tremendously in finding the right ring for my fiance. I was nervous about picking the right one and they eased my tensions and made the process painless.

  The staff at Brooks Diamond helped me tremendously in finding the right ring for my fiance. I was nervous about picking the right one and they eased my tensions and made the process painless.

  Brooks Diamonds's reply:

  We are so happy to hear we could make the process painless for you! Congratulations and we look forward to seeing you again!
• Jake M. Sent on 01/31/2021
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  Brooks Diamonds

  I had a great experience with Brooks Diamonds. The team was responsive, flexible and extremely helpful.

  I had a great experience with Brooks Diamonds. The team was responsive, flexible and extremely helpful.

  Brooks Diamonds's reply:

  Thank you Jake! Congratulations and we are here to help anytime you need it. We are happy to help with your future jewelry needs!
• Lawrence R. Sent on 12/21/2020
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  Ring purchase

  Everyone Was courteous and very professional. I actually went back a second time for another purchase. I highly recommend visiting Stacey and her staff .

  Everyone Was courteous and very professional. I actually went back a second time for another purchase. I highly recommend visiting Stacey and her staff .

  Brooks Diamonds's reply:

  Thank you so much Larry! We look forward to seeing you again in the future! We are very happy to hear you had a wonderful experience. Congratulations!
• Jillian D. Sent on 12/21/2020
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  Wonderful experience

  Wonderful experience! The staff was extremely friendly and helpful. Found the perfect ring for me

  Wonderful experience! The staff was extremely friendly and helpful. Found the perfect ring for me

  Brooks Diamonds's reply:

  Thank you so much Jillian! We are so happy you found what you're looking for. We look forward to seeing you again!
• Ya Sent on 10/24/2020
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  Great experience!

  We found this place on Google and saw that it had great reviews, so we decided to go take a look at their selection. They were professional and friendly at the same time and we got a beautiful ring. We are very happy with our purchase.

  We found this place on Google and saw that it had great reviews, so we decided to go take a look at their selection. They were professional and friendly at the same time and we got a beautiful ring. We are very happy with our purchase.
• Anthony S. Sent on 01/04/2021
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  Very helpful for an out of state buyer.

  Even though I no longer live in Pennsylvania let alone the Pittsburgh area, I still used Brooks Diamonds because of the experience I had with their staff years ago when I first looked at a ring.

  Even though I no longer live in Pennsylvania let alone the Pittsburgh area, I still used Brooks Diamonds because of the experience I had with their staff years ago when I first looked at a ring.

  Brooks Diamonds's reply:

  Thank you so much Anthony! We are here to help anytime, anywhere! We are happy to help with any future jewelry needs.
• Anthony Sent on 03/13/2021
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  Engagement ring

  I was buying an engagement ring and was a walk in based on reviews I read online and I wasn't disappointed. I worked with the owner over rhe course of 3 visits. She was very helpful, honest and respectful to my budget without trying to over sell me on anything. In the end she got me a beautiful stone exactly within my budget. The whole process was fairly painless.

  I was buying an engagement ring and was a walk in based on reviews I read online and I wasn't disappointed. I worked with the owner over rhe course of 3 visits. She was very helpful, honest and respectful to my budget without trying to over sell me on anything. In the end she got me a beautiful stone exactly within my budget. The whole process was fairly painless.

  Brooks Diamonds's reply:

  Thank you so much Anthony. Congratulations! We are happy to provide you great and honest service. We look forward to seeing you and your fiancé in the future!
• Shane G. Sent on 10/21/2020
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  Brooks Diamonds

  I worked with Stacey and team at Brooks Diamonds. I had a great experience and my fiancé loves her ring. Stacey was easy to work with and gave me exactly what I asked for. She was referred to me by another family member who also had a great experience. She provided all the diamond certifications at the time of purchase and met all the time line commitments for when the ring would be finished. I would recommend Brooks Diamonds to any of my family or friends.

  I worked with Stacey and team at Brooks Diamonds. I had a great experience and my fiancé loves her ring. Stacey was easy to work with and gave me exactly what I asked for. She was referred to me by another family member who also had a great experience. She provided all the diamond certifications at the time of purchase and met all the time line commitments for when the ring would be finished. I would recommend Brooks Diamonds to any of my family or friends.

  Brooks Diamonds's reply:

  Thank you so much Shane! We are so happy you enjoyed your experience and that your fiance loves her ring! Congratulations! We look forward to working with you again.

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