Bliss Bridal Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
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Jessica Sent on 04/25/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above & Beyond
Booking with Bliss Bridal was extremely easy (you can do it online with an effortless calendar booking) or call them. When you get to the store, you will be greeted with big smiles and more than enough excitement for you and your big day/moment! Bliss Bridal puts the bride and her guests first, the entire time. It is clean and has more than enough space for you to have your own private showing area. I am not one to enjoy dresses or do something like this, however, I was comfortable the ENTIRE TIME and ended up finding my dress. A huge special thanks to Amy for being so patient, kind, and for treating me like a family member as soon as I walked in the door. Amy was a big part of why I felt so comfortable and why I was able to find my dream dress! Amy listened to my feedback, my likes/dislikes, and made changes instantly. Feeling heard and having Amy around made me feel confident no matter what I tried on, and she was extremely knowledgeable about available dresses, tailoring options, and more! Thank you, Amy & Bliss Bridal! -
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Maria Sent on 10/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely bridal salon!
I am from the town this shop is located and the recent facility upgrade has made it even more perfect. Everyone was kind and made it easy to pick a dress. We also used their girls for alterations and everything was great! Highly recommend. -
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Stephani Sent on 10/24/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience as a plus size bride!
I absolutely loved my experience with Bliss Bridal!! As a plus size bride there was a level of dread when it came to wedding dress shopping- so many shops don’t carry plus sizes, or claim to but only have lower sizes in store and I heard horror stories about poor treatment which only added to my anxiety. I planned to order online but it felt so unfair to not have the experience of trying on dresses with my mom like so many other brides. I searched in local groups and saw people of every size recommending Bliss Bridal and knew I wanted to at least try! In the end I only went to one other shop “to be sure” and ended up right back at Bliss! I was helped by Laura during my first visit who, like everyone else there, was so wonderful! The experience felt so special and they were so accommodating and sweet! They were transparent with pricing and didn’t bring any options outside my budget without asking first, and while they were honest in letting me know they don’t hold dresses I never felt pressured to buy. I was able to try on so many options and ended up walking out with the dress of my dreams off the rack the same day! The shop is gorgeous, they really make you feel like a VIP, and their sizes are so inclusive! And they have a great variety of dresses for your wedding party too! The entire experience was amazing from start to finish and I highly recommend them! -
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Michaela Sent on 10/16/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nowak Wedding October 16, 2021
For some reason, I always knew I would find my dress at Bliss Bridal. I don’t even know why I bothered trying any other place. When I first got to my appointment at Bliss, I grabbed a few dresses. This was the first one I put on. I loved it! Tried on a few more, ended up putting this one back on. Tried another few, ended up putting this one back on! It was absolutely stunning! They worked with us on our budget, made everything so seamless and easy, and I felt so comfortable in the dress. I wish I could wear it every day, because I absolutely loved my dress. 😍 -
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Kate Sent on 09/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An outstanding experience!
Laura went above and beyond to help me find my dream dress! -
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Deandra Sent on 09/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful staff and dress selection! Found my dream dress on the rack!
Highly recommend Bliss Bridal! Comfortable atmosphere and very responsive staff that helps you find exactly what you’re looking for! I had so many compliments on my dress, and I’m so grateful I found it at Bliss. -
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Adrielle Sent on 06/28/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
My entire experience with Bliss was amazing. Everyone there is so friendly, professional & accommodating when I had to unexpectedly reschedule my final fitting the day of. I highly recommend them! -
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Shannyn Sent on 04/01/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personal & Enthusiastic
I found Bliss Bridal after stumbling across the 'All Who Wander' dress line and noticed they were doing a trunk show. I went with two friends and worked with Laura who was ABSOLUTELY AMAZING, she was high energy, very enthusiastic, and really applied herself to ensuring I found the DRESS. She was mindful of my budget and ensured the whole crew was involved. I was able to 'say yes to the dress' after about an hour of try-ons!
☆☆☆☆☆ -
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Erin Sent on 02/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING Wedding Dress Shop!!
I am so glad I went to Bliss Bridal to find my perfect wedding dress and veil. They listened to what I was looking for, brought me several different options to try on, gave me real, honest opinions, and let me try and retry each dress until I found the perfect one. My guests and I truly felt like royalty the entire time we were in the salon. We are thrilled that Bliss Bridal was able to provide such a special part of our big day! -
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Jenevieve Sent on 01/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service, atmosphere, and quality of dresses.
I looked for my dress in multiple boutiques and this was the only place that felt elegant, yet welcoming. They helped me find the style dress I was looking for quickly, without rushing. It was perfect. My only recommendation is to find your own tailor. I went with an in house tailor and was disappointed with service. -
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Carly Sent on 09/18/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful shopping experience and beautiful, trendy dresses
This boutique has the most modern, yet classically elegant dresses out of all the bridal shops I visited in the Buffalo and Erie areas! -
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Ariel Sent on 08/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best bridal shop in wny!!
Absolutely had an amazing experience finding the dress of my dreams. My consultant was such a great help And very patient with me as so many others were not. I had little to no idea the style of dress I actually wanted and they helped me so much!! Proud to be a Bliss Bride!! -
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Lisa Sent on 10/21/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My favorite bridal shop
Bliss Bridal has the most beautiful selection and makes you feel incredible. They are a small family owned business that really takes pride in what they do. Never did I feel pressured to buy anything, it was a comfortable situation from day 1. They really care about your wedding dress vision and go above and beyond to make sure you find a dress that you love. I also had my alterations done through Karen who works with many Bliss Brides. She was very accommodating and made sure I was pleased with her work. I would highly recommend bliss bridal to any future brides! -
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Alisha Sent on 07/30/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Essence of Australia Wedding Dress
The dress was absolutely stunning and everything that dreams are made of. I was extremely comfortable and easy to move in, I am still getting compliments on it almost a year later. The dress was from an Essence of Australia line.-
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+3 photos
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Adriana Sent on 07/03/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Dress!
I walked into Bliss after months of looking at all sorts of gowns online and even had tried a few on in other stores. I had no clear vision of what I wanted for my wedding and was feeling overwhelmed. Jessie made me feel comfortable and hopeful immediately. She had me pick a few dresses that I liked and try them on. Based on my reactions and my likes/dislikes, she pulled some additional gowns that she thought matched my style and I'm SO GLAD she did. She found the most perfect dress that I didn't even know I was looking for. I had no expectations to purchase a dress that day, but as soon as I tried on this dress I knew there was no other dress for me. This dress was so unique and was truly made for me. I'm very tall and a little on the curvy side, so I was not expecting to have such a pleasant and exciting experience. Not to mention, I was working within a strict budget, and each dress I tried on was actually under my budget. I would recommend Bliss to anyone without hesitation. I'm looking forward to my wedding day even more now and cannot wait to put my dress back on! -
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Leigh Sent on 01/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful dress!
Finding the perfect gown at Bliss Bridal was very easy! They have a beautiful boutique in downtown Hamburg and had many dresses to choose from, with designers I had been eyeing for months. I decided on my dress relatively quickly because of how unique it was and how nicely it fit. I also really enjoyed working with the seamstress Karen. Her work was high quality, she gave me tips on how to get in and out of the dress, took pictures of me in the dress for my Mom, and was very timely in making her alterations. Thank you for the great service (thanks Ally!) and I would highly recommend Bliss Bridal to anyone looking for a wedding dress in the Buffalo area!-
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+4 photos
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Megan Sent on 12/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!!
I had such a great experience at Bliss from start to finish. Ally and Jesse were super helpful and fun to shop with, they completely out me at ease and had great style. Karen did a great job on my alterations. My mom and I loved coming in for my fittings and shopping at the boutique in the back of the bridal store!-
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+3 photos
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Erin Sent on 12/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely perfect!
Michele was absolutely amazing, she figured out what I liked almost immediately and found me my dream dress!! She didnt pressure me into anything and was so nice to work with. I was able to take my time and did not feel rushed at all. I also loved that me and my guests had our own private room (plus champagne!!). Everyone was so nice and welcoming, I couldn’t say enough about how great my experience was. Thank you and I can’t wait to wear my dress! -
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Mckenzie Sent on 11/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Dress and Perfect Experience
Bliss was not on my radar originally. I went to a competitor shop at the urging of most of my friends and colleagues only to be rushed and leave my appointment in tears. Another friend mentioned Bliss, and while I had heard of them, I wasn't "sure." After my abysmal first dress experience, I reached out for an appointment with Bliss and they were super accommodating with my crazy schedule. The appointment was easy. I was allowed to walk around the shop and get a feel for their vibe. It was RELAXING. After making some selections of my own, I was brought to a private, large dressing room. I was able to try on numerous dresses all around my budget. I never once felt pressured to make a decision. When I ultimately did make my decision, I was allowed to take in that moment and share a glass of champagne with my mom. It was wonderful. When the day came, I received so many compliments on my dress. It was perfect. -
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Katelyn Sent on 09/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything I Had Hoped!
My first dress shopping experience was at Bliss! I went back several times as I was in between boutiques and wanted to exhaust all of my options before making such an important decision and expensive purchase. Michelle, Ally, Jessica, Gigi and Jackie were the wonderful ladies that helped me along the way!
Each of them is very knowledgable in the designers they carry, options of materials and colors and asked questions that helped me narrow down the search! When I finally said yes, my experience was everything I had hoped it would be; my family was there to share in the celebration! I very much enjoyed my experience and am appreciative of this boutique's style, professionalism and the class it carries for such a grand event as wedding dress shopping!! -
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Taylor Sent on 09/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bliss Bridal is excellent
From the moment I said yes to the dress I knew I was going to love working with Bliss Bridal. They listened to exactly what I wanted in a dress and they were able to find me the perfect one. Not only did they provide me the dress of my dreams, they worked tirelessly to make sure alterations were made to allow my dress to fit perfectly. My dress looked amazing for the wedding day and it really stood up to all of the days events. I felt the most beautiful I have ever felt on the day of my wedding, thanks to Bliss Bridal, I would highly recommend them. -
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Lauren Sent on 09/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Dresses!
My Bliss Bridal experience was exceptional! I somehow managed to have the whole shop to myself and each of the ladies helped me at some point or another while I tried on dresses. They were all very attentive and pulled beautiful gowns. I was actually hesitant to put the dress I chose on at first. It was very beaded and sparkly and I thought it didn't have the same vibe as the rest of my wedding plans. When I put it on my mom, mother in law and all the ladies could tell that it was "the one." I needed more convincing! They had me walk towards the huge mirror in the shop as if I was walking down the aisle and I burst into tears!! The dress was perfect! Scheduling appointments for alterations was easy and flexible which I appreciated as an out of town bride. Thank you Bliss for an amazing experience and my perfect wedding dress! -
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Nicole Sent on 09/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An experience I won't forget!
Jessica made dress shopping a breeze. After a disaster at a chain bridal store, I made an hour and a half drive from Erie, PA to Bliss Bridal. The moment I walked in I felt at ease. Jessica and the other staff were helpful and gave me honest opinions on the dresses I tried, as I made the trip alone. As a plus size bride, they made me feel gorgeous and my insecurities melted away. My experience was something I'll never forget. I'm looking forward to making the trip back for alterations, and to purchase dresses for my shower and rehearsal in the boutique. -
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Alyson Sent on 09/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST Bridal Salon!
From the very beginning of my wedding planning, Bliss had stood out to me! They are a size-inclusive small business that truly cares about their brides! They responded to my many questions before visiting the store and made a special exception for my bridal appointment after-hours because I was visiting from out of town. Consultant Karin was so patient with me during my appointment and I ended up purchasing my dress! I have also chosen bridal party gowns from Bliss, as well! -
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Adara Sent on 08/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect experience
Trying on dresses was something that I was very anxious about doing before I came to Bliss Bridal, but they make you feel so comfortable and the experience was incredible. I found the perfect dress, and had so much fun doing so. I got so many compliments on my wedding day and have never felt more beautiful. Everyone here is so helpful and they truly want you to look and feel your best on your big day! -
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Lindsey Sent on 08/25/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Not enough words to say!
From the second I walked in, the crew made you feel like family! They picked me the most beautiful dresses and when I found the one in only one visit it made me feel like a princess! So many complements on my dress it’s like it was made for me! Absolutely beautiful and the workers there are so on top of everything. I also got my dress altered there and was amazing waterfall bustle. Then topped off with champagne! No hesitation go to bliss! They are a gem!-
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+2 photos
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Mary Sent on 08/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST place to get your dress in WNY hands down!
My experience at Bliss was unmatched, from the moment I walked in to try on dresses, to the moment I walked out with my dress ready to get married! You can tell that every single person at Bliss loves brides, and they are all so supportive and helpful. Their main goal is to find you the dress of your dreams, and they did for me! They made my appointments easy and fun, they were endlessly patient with me and helped me when I felt indecisive, they helped me find a veil that looked amazing with my dress, and their seamstress Karen worked her magic to make my dress fit like a glove. I felt absolutely beautiful on my wedding day, and all of my guests told me they have never seen such a stunning dress. I don't know why Buffalo brides would go anywhere else. Go to Bliss! -
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Lauren Sent on 08/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing !!!
This bridal shop is incredible. It is so beautiful inside. I had a dress appointment with Jackie, who was amazzzingggg!!! She exceeded my expectations completely. She listened to what I was looking for and pulled the most beautiful dresses. She let me walk around with her and look at the selection myself too. Jackie was so helpful and sweet. I was getting nervous I wouldn’t be able to find a boho dress anywhere that was really my style but then I went to Bliss and ended up falling in love with two dresses! Such a great experience; I highly recommend!!! -
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Sarah Sent on 08/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Bliss!!
I had the best experience finding my perfect dress at Bliss! Everyone there was very friendly, and made searching for my dress very easy and fun. When I put on my dress, all the ladies at Bliss made me feel like I was the most beautiful bride in the world, and that was the best feeling.
I also recommend doing any alterations through Bliss. I had lost 30 pounds from the time I ordered my dress to the time it came in, so I was in need of a good deal of alterations. Karen was very understanding, and scheduled an appointment for me every month, so that she could make sure that the adjustments were correct, especially since I planned to lose a little more weight. In the end, my dress fit perfectly, and the bustling was beautiful. I could not have asked for a more perfect dress. Thank you Bliss!-
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+2 photos
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Bethany Sent on 07/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made me feel like a bride
Bliss was an amazing experience! They made me feel like I was the only Bride every time I walked through their doors. Their energy was contagious and I was able to find the perfect dress! Thank you ladies! -
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Courtney Sent on 07/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
My experience at Bliss was nothing short of excellent. The moment you enter you are greeted by professional and positive staff. My consultant, Jackie, listened to all my thoughts and ideas. She took what I described and pulled a fantastic selection for me to try. She was knowledgeable about the designers, materials, and structure of the gowns. Not once did I feel rushed or pressured. The champagne toast after I found my dress was an amazing way to end an incredible experience. Thanks Bliss!!! -
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Haley Sent on 06/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazingly helpful and accommodating
They took me last minute and I’m so glad they did since I found my dress there! My mom was in town from California and we stopped in on her last day. They showed us so many beautiful high-quality dresses (they had a back from with 50% off designer dresses. It was amazing) it was had to choose. The woman who helped me was encouraging but honest and helped make it a wonderful day for me and my mom. -
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Melissa Sent on 06/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They helped me find the dress of my dreams!
I cannot thank Bliss Bridal and their staff enough for how much they helped me through the dress process. From finding my dream dress to all the follow up alterations they were amazing. Ally was the one who helped me find my dress by compiling things I liked and disliked from other dresses and gave me the courage to try one a little out of my comfort zone. Because of her knowledge and knowing the designers so well, I had found my dream dress! I'd highly recommend this bridal shop to any future bride. -
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Kristen Sent on 06/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Dresses
The staff at Bliss Bridal exceeded all expectations. When we got there to try on gowns they had a power outage. They offered to reschedule, but I said we would be find to stay. They did everything in their power to make us comfortable and even though this was my first stop, I found my dress! We went to other dress shops, but the quality at bliss bridal was the best. -
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Rebecca Sent on 06/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing dress
Simply amazing. Do not go anywhere else! I want to go back just to play dress up again. Love love love this store! -
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Krista Sent on 05/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible experience.
I could not have asked for a better experience shopping for my wedding dress. Michelle was professional, interested, efficient and patient. She knew what I wanted before I even knew what I wanted! I went in with a completely open mind and came out with the dress of my dreams. HIGHLY recommend every bride to go experience the professional staff at Bliss. -
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Lindsey Sent on 01/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They know what they are doing!
Before visiting Bliss, I had been to 5 other bridal stores. I didn't know exactly what I wanted, and was willing to try on anything. I did try on a bunch and everything always looked pretty, but I never felt like I found "the one".
Bliss was awesome! I went with my mom, sister, and two bridesmaids. Our helper let everyone pick out dresses for me to try. It didn't matter how many.
Then I started trying on the dresses. My helper was wonderful! I feel bad I don't remember her name. She told me I was only allowed to have a top 5. Once I reached 5 dresses I liked, then I would have to pick one to go. I could try them on as many times as I wanted. This was a great way to help narrow down the dresses! I am so thankful for this!
Eventually I was stuck between two and couldn't decide. That's when she pulled out the veils. It was like they were made for the dresses.
She let me walk around the store when I thought I found the dress. The other workers seemed so happy for me as well! When I picked 'the dress', we even got to toast with champagne provided by the store!
It was such a wonderful experience and I highly recommend Bliss! -
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Julie Sent on 01/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service!
I had the most amazing experience at Bliss Bridal. Jessi and Aly are true professionals who can find any bride her dream dress. They are extremely positive, attentive, and talented during appointments and think through all possible options for finding or creating the dream dress. Once selected, it was easy to pick out my veil and get advice on accessories (we even polled everyone working at the salon on my shoe choice!). The ordering, fitting, and pick-up process was simple. Karen, the seamstress, altered my dress to fit me perfectly and was making minor fixes until the week before. Additionally, my bridesmaids’ dresses were from Bliss, and the girls were easily fitted and ordered their gowns. We were all extremely pleased with everything about Bliss Bridal, and I continue to recommend the salon to all friends. -
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Shawn Sent on 01/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!
Although I did not end up buying my dress at Bliss, I had such a wonderful experience there. The staff was perfect. They were kind, warm, genuine, and attentive. My stylist was incredible. I had just lost my mom two weeks prior, but with the wedding being six months away, I could not push off buying my dress any longer. Everyone in the shop was aware of my situation and were so sweet, knowing what a difficult experience it was for me. Although it was difficult thing to do without my mom, the staff at Bliss made sure I had the best experience I could have possibly had. I will recommend them to anyone! -
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Sarah Sent on 01/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most beautiful gown
I bought a dress during their flash sale , I only had 30 minutes but was able to find the perfect dress with the help of Maria. Karen the seamstress did an amazing job and paid such attention to detail to make sure she got it just right. I got so many compliments on my dress I’m so happy with my purchase! -
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Kerry Sent on 12/28/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Lori was fantastic at helping find what I wanted - and avoid what I didn't want, and keep me on budget. She was very knowledgeable and helped guide me through the dress selection process and had great tips along the way. The process was fun for both me and my girls that went with me. I was able to find my dress! -
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Sarah Sent on 11/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Place in WNY for dress shopping
The ladies at Bliss Bridal truly made my dress shopping experience a wonderful one! I wasn’t really looking forward to dress shopping – as I was nervous as to what might look good on me and nervous about having the attention on myself! We walked in and even though they were running a bit late with their last appointment, they told me to start looking around and pulling styles I was interested in trying on. They got me into a room soon enough, and we started putting on dresses. I quickly realized a few styles that were definitely not me, and narrowed down my choices! By the end it was between two similar dresses – one on the sample sale rack and the other not. The ladies were so patient with me, letting me try these two dresses on multiple times while I took time to decide! Even though I was their last appointment of the day, I never felt rushed or pushed in any way! They made me feel confident when I didn’t have much confidence myself. I ended up going with the sample that was on sale, for a great deal!! I have nothing but good things to say about this business, I am so happy I chose to come here to find my dress! I will be back to shop at their new boutique! -
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Natalie Sent on 11/02/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVED my wedding dress!
I worked with Allie at Bliss Bridal and she helped me find the perfect dress! This was the 4th place I went to try on dresses and I was getting nervous I wasn't going to find something I loved but Allie did a great job putting me in different types of dresses to help narrow down the style that I liked and helped me find a dress I loved! I worked with the seamstress Karen that they recommended and could not have been happier. Karen does an amazing job altering the dress until it fits perfectly! If you get your dress at Bliss, I would highly recommend using Karen for any alterations! -
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Lauren Sent on 08/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies at Bliss Bridal know their dresses. They listen to what you are envisioning and find you that dream dress! The place to go in Western New York! -
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Sarah Sent on 08/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look no further than the ladies at Bliss Bridal! When I went into Bliss with my team of bridesmaids, I thought I knew exactly what I wanted. Boy was I wrong. The wonderful ladies at Bliss helped me look beyond my insecurities and helped me find a dress that turned out to be perfect for me. And the best part - it can from their secret back room of off-the-rack discount options! My girls told me that my face just lit up when I put this one on! I was still apprehensive because it was small and being off the rack, I didn't have the option to order a closer size. I didn't need to worry, because their seamstress Karen works miracles! She went above and beyond the call of duty and made sure that I looked and felt my best. She even came in on her off days so that we could get it done on time and work with my schedule. These ladies are top-notch and I highly recommend Bliss Bridal to everyone! -
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Mary Sent on 07/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bliss Bridal was my last stop while dress shopping, but I'm so glad I made it that far. Bliss has a beautiful store, a wonderful to work with staff who keeps you within your budget, and so many stunning gowns at all price ranges!! I was in love with two gowns, and was so torn that I had to come back to try them both on. The one I chose was so perfect! I they have is champagne to celebrate! I also used their in house seamstress who really knows their dresses and did a fabulous job with alterations. I would recommend to a any bride to stop at this shop first!!! Thank you Bliss for making my day wonderful. I'm a Bliss Bride! -
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Laura Sent on 05/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have never been treated so nice at any salon. I had not such a great experience elsewhere and I had 2 months to find a new dress.
Not only was Ally amazing at helping me pick out styles she knew this was my dress as soon as I put it on. They congratulated us with a champagne.
Since I only had 2 months they called in the alterationist early to her shift to pin the dress that day. I don't know how but she was able to take the dress in 5 sizes and still make it look like it was made for me.
**Please note: If you are not ready to say yes to a dress on your first appointment save the best salon for last :) -
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Chelsea Sent on 04/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I only stopped in to view their selection, I walked out 45 mins later with a beautiful wedding gown. They treated me as if I’d had an appointment, picked dresses for me to try on within my budget. They gave me the option to look around for myself but I didn’t need to. They found the perfect dress for me and we celebrated with champagne. I can’t thank these ladies enough. If you’re looking to “Say Yes To The Dress” you need to visit this cozy boutique. -
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Marissa Sent on 12/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn't say enough good things about Bliss. I initially came to look at gowns with quite a large party and they were more than accommodating! Rather than having typical dressing rooms, you truly feel like you are the only person there. I found the gown of my dreams in one visit and it was worth every penny. In addition, while the wedding was pushed off and I asked to come get my dress rather than wait for alterations, the owner, Jessica, spent more than an hour sitting down and talking to me and sharing stories of brides in a similar predicament. She eased my mind and turns out, she was right. While a bit more expensive than some of the more "chain" dress shops, this is the place to go for the overall best experience and the quality and selection is well worth it. -
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Julie Sent on 11/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The only place you need to go to find your gorgeous, dream wedding dress. I wish I had gone here first. Every gown in this shop is absolutely beautiful and the customer service, atmosphere, and selection are second to none! I bought my dress, my bridesmaid dresses, and a bridesmaid dress for my friend's wedding here as well. The best in the business right here!! -
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Michelle Sent on 10/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bliss made my wedding dreams come true. I started my appointment with one assistant helping me look for dresses and ended the day with 4 or 5 different people pulling dresses for me until I finally found the one. I decided to utilize the seamstress that works out of their location and was very pleased with her work and the cost of the alterations. I felt like a million dollars on my wedding day and was flooded with compliments on the dress. -
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Elisabeth Sent on 09/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I HAd an absolutely fantastic experience with Bliss Bridal. I purchased my dress two weeks ago, they spent TWO hours with me and my parents, knew exactly what I had I in mind. My dress is everything I could have have hoped for and the experience of finding my dress made it even more special. I would absolutely recommend this bridal shop to anyone! -
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Tara Sent on 08/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I did find my fairy tail dreamy dress just 2 months before my wedding at bliss bridal! I am just so lucky that I find their store and I meet lovely Jessica, all the ladies who work there are amazing, I confidently can say, Bliss Bridal is the best Bridal Store in Buffalo area - neighbourhood. I love how they treat their clients/guests, how they help, the dress fitting and the dress alternation was one of the best
They carefully listen to you and what you want and direct you - they do beileve that a bride needs to fall in love with her dress, I like their concept so much and Jessica, she is just a very nice,classy sweet heart. I highly recommand you beautiful Brides to go and check out their cute Bridal Dress Salon. ❣ -
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Alison Sent on 07/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great place to shop for your dress! Staff very friendly and accommodating! I needed a dress in a very short amount of time and was able to find just what I was looking for ! The seamstress was amazing as well ! Would highly recommend! -
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Jillian Sent on 07/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bliss helped me feel like the most beautiful and elegant bride! It all started with Ali who helped me find the most perfect dress. She made me feel so comfortable and confident in every dress I tried! She had such great knowledge of bridal dresses I felt so great knowing she was the one helping me! Once I found "the dress" she then helped me pick out the most perfect accessories including the most stunning veil! Bliss' outstanding customer service didn't stop there, not only did I find my wedding dress but I also found my bridesmaid dresses there also. There selection is abundant and it honestly made it a little hard to pick which one I like most!!! Ali once again made myself and my bridesmaids have an incredible experience!! From picking out my dress all the way to my alterations to finally getting to the day where I got to take my dress home I couldn't have asked for anymore from Bliss! -
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Carin Sent on 03/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bliss will make you feel like a bride from "Say Yes to the Dress!" Staff is so friendly and they have gorgeous dresses that look much more elegant than the traditional David's Bridal. Bliss will work with you to discover your vision and really make the day so special! -
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User2922332 Sent on 12/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I knew that Bliss was a newer company, but I never would have known how new they were from my visit in Dec 16. They were so incredibly professional and kind. We were there for almost 2 hrs and I had no idea until we left. The consultants listened to my wants/financial needs, as well as brought me things to expand my vision. Their selection of dresses is great. I ended up buying my dress that day and taking it home from a trunk sale. There was even a champagne toast! Highly recommended! -
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Stephanie Sent on 12/09/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved working with the ladies at Bliss Bridal! So helpful and understanding of what I wanted! -
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Cj Sent on 10/31/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not have been happier with my experience at Bliss Bridal. The store is so cute. I was working with a smaller budget and I didn't think I could go to a small bridal shop and still get something in my price range. I was wrong! I honestly loved every single dress I tried on here (not the case elsewhere) and they were very accommodating. I came back to try it on again before I made my final decision and they were great about fitting me in last minute. -
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Kaitlyn Sent on 09/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessie was so accommodating and the store was beautiful. She really went above and beyond to help me get exactly what I wanted at a reasonable price. -
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Corrie Sent on 07/20/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience with Jessie and her team at Bliss! I came into Bliss knowing I would have a different experience than I had at other local bridal salons. The shop itself is gorgeous and the wedding gown selection is second to none (in my opinion). So many gorgeous dresses (that you haven't already seen a million times around WNY) to fit any style and budget. A dress I loved was out of my price range, so I went home to think about it more. The next day I got word it was being included in a sample sale because Jessie remembered how much I loved it. She also hooked me up with a great seamstress who has had experience tailoring Rosa Clara gowns so that takes away any concerns I have about alterations. So in short, I got the dress of my dreams which was right on budget and the entire experience was out of this world... now the hard part is waiting until December when I can finally wear it. Thank you Jessie and Bliss Bridal! -
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Kristy Sent on 02/22/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such a wonderful experience with Bliss Bridal! The shop itself is gorgeous and both Jess and Allie put me at ease right away even though I was a bit nervous with the process. It took me two appointments to find my dress (the second one being earlier tonight!) and I never once felt rushed. Though I had a somewhat limited budget, the selection of gowns was amazing. And when I chose my gown, we were served champagne to celebrate and relaxed in the dressing room area when our paperwork was drawn up. I'm so grateful for the Bliss Bridal team's expert advice and and the wonderful experience they provided. Thank you! -
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Olivia Sent on 01/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so happy I found Bliss Bridal and was able to purchase my wedding dress there. Their salon is not like any other I had been to. I consider myself a little bit of a unique bride when it comes to dress taste, and Bliss had tons of options that were beautiful, affordable, and unique. After my first appointment, they opened the salon just for me me to come back with a large entourage during the holidays and make the final decision on my dress. The seamstress came in, answered my questions and put my mind at ease about some alterations I wanted. Even when I emailed a few weeks after my purchase, terrified I had chosen the wrong size, Jess was so accommodating and reassuring. I can't say enough about what a wonderful experience I had at Bliss! -
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Kaylee Sent on 01/15/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my appointment with Bliss while home on HBL just days before Christmas. Let's start off with upon walking in for my appointment we were offered champagne. Jess and the rest of the Bliss team were amazing and welcoming! They found out what I was looking for and started pulling dresses while I waited for the rest of my group to arrive. They were very professional but very personable, making me as comfortable as possible and helping me find the perfect dress in my price point. They never rushed, and were honest with their opinions without being negative. Most places will just put you in whatever and your just another dollar but not at Bliss, they really took the time to help get it right. Thank you so much Bliss Bridal -
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Jillian Sent on 12/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the most wonderful experience at Bliss Bridal in Hamburg. If you or someone you know is gown shopping, do yourself a favor and visit Bliss first. Every single gown is beautiful and the customer service is just unmatched. They never overbook appointments, so the overall feel of your experience is very intimate. I had the pleasure of working with Jessie on my visit to Bliss. Her experience and passion for the industry is obvious. She pulled dresses that matched my vision perfectly, while still encouraging me to try gowns that might open my eyes to a look I had not previously considered. With her help, I found my dream gown (and veil) in my budget! They even celebrate your dress success with you, making the whole experience feel so warm and fun. I can't recommend this place enough. -
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Tanya Sent on 11/23/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous boutique with beautiful dresses, an amazing staff, and they create an amazing experience. I couldn't be happier! -
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Ashley Sent on 11/06/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jessica was absolutely amazing! I highly recommend Bliss Bridal, especially if you are looking for a place that is not like any other bridal salon. It's very modern and unique inside and she carries a lot of amazing dresses. Instantly when I walked in I had a great feeling and ended up finding my dress. -
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Lindsey Sent on 11/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing dresses, along with great service. The team at Bliss was so accommodating and helpful. They truly made this a memorable experience for me. I tried on over 100 dresses at other stores throughout Western NY and Bliss by far had the best selection! -
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User2943811 Sent on 10/30/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I happened to stumble upon Bliss Bridal a week after they opened. There was no trouble arranging a time for me to come and everyone was extremely kind and helpful. Jess understood all of the stress that came along with finding a gown that I loved and talked me off the cliff a couple of times! She was the one that grabbed the dress off the rack that I purchased! She was able to figure out what I was looking for and was able to pick a gown that fit my body type perfectly. I purchased the gown the next day! Thanks so much Jess!! -
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8F6A39553C44Bb0C5Ccded7C98092B4947953C75 Sent on 10/20/20224.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dream dress!
Bliss was the first bridal shop I visited on my wedding dress journey. I had gone for a Martina Liana trunk show and was blown away by their cute/quaint boutique. I didn’t know at the time, but I had actually found my dress during that trunk show! I ended up visiting 4 shops in total, but found my way back to Bliss and said “YES!” to my dream dress! The girls there went above and beyond to get a sample of my dress back in stores so that I could have my “yes” moment. Karen (the seamstress I worked with) was absolutely WONDERFUL! We became friends after all of our appointments together and she was a huge support in my small weight loss journey. Overall, my experience has been a great one, and I’m forever grateful that this shop brought me to my dream dress! -
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Kelly Sent on 09/30/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Bliss was Amazing
Bliss was amazing, my consultant and all the girls were great and the dress selection is the best in Buffalo. However, I would not recommend their alterations dept. I spent $720 on alterations and almost everything altered, broke. My added straps kept falling off, all my bustle loops broke, the cups in my dress had to be removed, the clasp at the top of my dress busted open. They were so busy I wasn’t even able to get a second fitting. I understand this year was busy in the bridal industry but paying that amount to have everything fall apart was not worth it. -
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Sarah Sent on 03/19/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
It's the dress of my dreams!
I had no idea what I wanted in a wedding dress. I went to a bunch of places on my own to see if I could get a better idea of what I wanted. I spent countless hours pouring over Pinterest posts, taking dress surveys, looking at designer websites, and even scouring the used dress sites around my area. Then I made an appointment at Bliss Bridal.
They took all that information, let me look through all their dresses (pointing me in the direction of dresses in my price range) and let me pick out dresses. They didn't judge. They were matter-of-fact, realistic, and professional about everything. When I'd gone through all the dresses I'd picked without finding one, the woman who was helping me with the dresses pulled a few more for me. The second last dress I tried on put a huge smile on my face and it made me feel amazing!
It was a dress I initially didn't think would look any good on me, but once I was in it, I knew my future husband would love it! And he did!
Everyone at Bliss Bridal was so kind and fun, and I enjoyed the champagne for having found The One!
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+5 photos
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Quality of service
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Christie Sent on 03/09/20174.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I went in with my bridesmaid knowing exactly what dress she wanted. The owner was very helpful and took her time to give my bridesmaids multiple styles of the dress in different colors, and even put it next to a dress similar to mine so we had a visual of what it would look like! She also gave me referrences to flower and caterers since the conversation came up! -
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Emily Sent on 07/09/20184.7 out of 5 rating4.7
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience here was pleasant. The consultant I worked with made it quick and easy, she listened to what I was interested in and brought a few options for me to try. The shop was a little crowded at the time I was there, so there wasn't as much one-on-one attention as I received at other shops, but that was fine. The three dresses I tried were all lovely and exactly what I had told her I was interested in, but ultimately none of them were the perfect dress for me. -
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User2486723 Sent on 12/30/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I visited all the major salons in WNY and Bliss has many dresses and styles that I did not see anywhere else. Not to mention, Jessie the owner, was absolutely a pleasure to work with. Every time we visited I got one on one attention from her, and never felt rushed. After we placed my dress order she was very responsive to e-mail inquiries and worked hard to accommodate my schedule seeing as I am out of town.
I would strongly recommend Bliss to all Buffalo brides! -
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Jill Sent on 11/18/20222.8 out of 5 rating2.8-
Quality of service 4 out of 5 rating4.0
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Average response time 1 out of 5 rating1.0
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Professionalism 4 out of 5 rating4.0
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Value 1 out of 5 rating1.0
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Flexibility 4 out of 5 rating4.0
Wrong Size Ordered for Me
I tried on MANY dresses at several different Bridal Salons to find the one I truly loved. The staff at Bliss Bridal, where I ended up finding my dress, were helpful and pleasant to work with, however, the overall dress purchase from them became a huge stressor in my wedding planning and budget.
I was told the dress would be in, in the end of March, after ordering it the first week of December, so I made an appointment in June with my seamstress for alterations. The dress didn't come in until July 13. (I called repeatedly to check on the status and they always told me they would call me the next day and let me know, but they never returned my calls.) My seamstress was no longer available. I asked if Bliss would cover the alterations for the inconvenience, and they would not. They did offer me a $200 credit for accessories at their salon - limited to a tiara or a belt (which I was not wearing), jewelry which was not my style and very overpriced, or hair pieces. I ended up with pearl pins for my hair, which were nice, but I could have purchased these else where for a quarter of the price.
That was a minimal problem compared with my dress fitting. When I was measured by Bliss staff, to order the dress, she decided to order me a size 10. I am 5' 7", and I fluctuate between 130lbs and 120lbs depending on the season. I do very physical work, seasonally and ALWAYS lose weight in the summer and gain a little in the winter. ALWAYS. I assured the staff of this and asked that they please order a size down, as it was December, and I was around 130lbs. Instead, she assured me that they always order a size up because alterations could always be made, but the dress could not be made larger if it was too small in any way. I still disagreed, but she insisted.
I was able to find a seamstress at the last minute, who spent countless hours basically remaking my entire dress. It was way too big for me in every area. She took in the sides of the top, the hips, had to switch the DD cups out to my size, an A, Hem 5 layers, including remove all the lace and re-sew it on the bottom edge, took in the bust seam and shoulders. She couldn't even make the bust small enough to really fit me because of the way the lace was (which she also had to redo) so I had to wear double, padded cups and there was still a gap between my breast and the dress. Needless to say, I did not feel beautiful in my gorgeous dress because it did not fit me even after $550 dollars (which was a discount!) of alterations.
I am not one to spend extra money on clothing, but I wanted to feel and look beautiful for my wedding day, so I convinced myself that buying this $2175 dress would be worth it. In the end I had to invest almost $3000 into it, to have it still not fit.
I am not sure if some things, like size DD cups come standard in dresses, even if a size A measurement is taken in a salon (I will be writing to the dress designer [Essense Designs] to express my disappointment as well.) However, if Bliss staff had listened to me as a customer and ordered the size I requested, the dress would have fit me (or needed much fewer alterations) and I would have saved hundreds of dollars.
When I put my wedding dress on, on my wedding day, I felt complete buyer's remorse instead of beautiful and full of joy to be in it. Luckily, the focus of my day was my love for my husband and not for a dress. -
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Ab Sent on 05/06/20232.6 out of 5 rating2.6
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Not a welcoming experience
From the moment we walked in it wasn't a very welcoming experience. The young woman at the desk didn't seem very friendly (not a big deal). Once we got to our fitting area and we discussed what I was looking for and I told the employee the wedding date she said "oh all of our dresses take 6-8 months to be delivered you'll have to buy off the rack." That's fine, I totally understand I took too long to begin dress shopping. Apparently they do not offer rush delivery on the dresses they carry at this shop because it was not offered to me. I felt like at one point we were being rushed a long, they even had the owner of the shop come through almost like a sales tactic to speed things along. Never did they offer to have me make another appointment if I was still undecided. I do not recall seeing anywhere on their site about time limits to appointments and the woman waited until we were about an hour and half in to say that there was another appointment and that we'd need to be out by a certain time. And to top it off, I saw another dress last minute that I liked and wanted to possibly try on and the woman said "oh that size wouldn't work for you and we couldn't have that dress in on time." Made an appointment at another bridal shop and found my dress! -
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Jill Sent on 01/04/20232.6 out of 5 rating2.6-
Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 4 out of 5 rating4.0
Great Dress; Horrible Alterations
My review for the experience buying a dress at Bliss would be 5 stars: The experience shopping was amazing. My consultant was very helpful and listened to what I was looking for to help me find the perfect dress for me. I would recommend buying a dress from this store. The one negative note is that I ordered my dress in October and was told it would take 6 months to arrive, but didn't hear anything from them about the status as we passed the 6 month mark and didn't actually get the dress in until about 9 months.
This review is mostly to say that if you get your dress here, do not get it tailored in-house! My dress needed very few alterations; I just needed it hemmed and wanted to have the train taken off to make the dress one length. I live out of town so had to fly in for my first, second, and final fittings; which the tailor knew and was actually very nice about helping schedule around. Which is to say that despite the poor work she did, she does seem like a very nice woman. However, the pins had fallen out so no work was done between my first and second fitting, which was frustrating because it was a waste of a flight and time off work for me to come in that extra time.
The tailor also had me sign something to confirm I wanted the train taken off to make sure I understood that this was irreversible, which I understood and was happy to do. But after signing and confirming that I indeed wanted it all one length, she "took it upon herself" to leave a short sweep train. I only found this out at my final fitting, with only a week to fix it. In addition to this sweep, the front was still too long and I was tripping over the dress. At that point, I didn't trust the work here to have any faith that they could fix in a week what they couldn't do correctly over multiple months since my first fitting. I ended up taking the dress to another tailor and paying for a rush alteration before my wedding day. In one week, the other tailor did exactly what I asked for and made the dress the perfect length all around. On top of everything else, the other tailor told me that the hemming Bliss had done on my dress was in fact uneven (in addition to being too long).
Lastly, the tailor is cash-only. I only note this because she never mentioned it to me before my final fitting when I had to pay, so I showed up unprepared. -
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Amy Z. Sent on 07/11/20221.4 out of 5 rating1.4
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Quality of service 1 out of 5 rating1.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Horrible Experience
I found my wedding dress at Bliss Bridal. Upon ordering and knowing I would need a seamstress, they recommended the seamstresses they work with, saying they were the best in the industry. After my dress arrived, I was paired with the seamstress Lynn for fittings. I hate to write a negative review because she did seem like a nice person, but she ruined my dress and I had to try to get it fixed someplace else. First, it was a struggle to get her to agree to do the necessary alterations. The top of the dress was too big, and I had to plead her to take it in (instead she just wanted to “add something to fill it out”). She did some alterations to the plunge front that are a little uneven. The top was still loose and not fitting correctly upon picking the dress up. She also let out the side seams and left the fabric on one side bunched up, and the trim on the other side not re-attached to the dress. There was also a big snag in the front of the dress that happened while she had it that she attempted to fix but still didn’t lay very flat. She had told me she was going to bustle the lining and lace top separately, but instead just sewed it all together and bustled it as one. But the worst lie she told was in regards to the hem - she left this part until the last appointment and had said at each fitting that she would “move up the trim” to keep the scalloped look of the bottom of the dress. I was shocked when I picked up the dress and she had simply taken scissors and cut off all the lace trim. The cut was sloppy, jagged, and uneven, and there were even some small holes in the top layer of lace. I took the dress to another tailor to have most of the mistakes fixed as best as they could be, but the bottom couldn’t be fixed without the fabric. After trying to get ahold of her without success, we finally got ahold of her and were told that the lace was used to make sleeves on someone else’s dress! So now my dress is basically ruined and she used the fabric she chopped off of it for someone else! I would not recommend anyone work with a Bliss seamstress - her work honestly looked like she just tried to do it as quickly as possible and was extremely sloppy. A huge shame considering the cost of the dress and how monumental the occasion is. -
Quality of service
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