Betsy Robinson's Bridal Collection Reviews
Reviews
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.5 out of 5 rating4.5
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Flexibility 4.6 out of 5 rating4.6
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Amanda Sent on 05/29/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing customer service!!
I visited a couple of other bridal shops before Betsy Robinson’s, and none of them compared to the experience I had here. From dress shopping all the way through alterations, Mallory and her team were incredibly kind, supportive, and welcoming throughout the entire process.
I visited twice before ultimately choosing my dress, and I never once felt pressured into making a decision just so they could make a sale. I ended up calling in the next morning after my second visit to make my decision, and they sounded just as excited over the phone for me as they would had I made the decision in person.
For my alteration appointments, I worked with Rachel, who was wonderful every step of the way. She was patient, helped voice any concerns I had to the seamstress, and made me feel comfortable throughout the process. My dress turned out perfect, and I could not have been happier with the final result.
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Quality of service
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Courtney Sent on 04/19/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most supportive, detail-oriented team
I had a delightful experience with the Betsy Robinson Bridal team from start to finish.
I went into my appointment already knowing I wanted a Maggie Sottero dress, and Betsy Robinson was one of the few boutiques that carried the designer, so I was already excited. But the experience exceeded all expectations.
Alexa was absolutely wonderful—so poised, kind, knowledgeable, and professional. I showed her my dream dress, and instead of just having me try that one, she thoughtfully pulled a variety of styles, some similar and some completely different. That helped me truly confirm what I loved (and didn’t love), and ultimately made me 100% confident that my original dream dress was the one. I never felt rushed or pressured. I only felt supported by her and the team.
She listened carefully, answered all my questions, and always made me feel beautiful throughout the entire process.
Rachel (I believe that was her name who helped with my fittings) was also fantastic. She took the time to show my mom and me exactly how to bustle the dress so we could confidently show my bridesmaids on the wedding day. That level of care and attention to detail made such a difference.
And I have to give a HUGE shoutout to the seamstress who was incredible. I had a small issue where the lace on the collar was irritating my neck and leaving it red and scratched. I was honestly worried because I loved my dress so much. She came up with such a creative solution, sewing soft velvet along the inside of the collar so it felt smooth against my skin. Problem completely solved!
She also tailored the dress perfectly to my body. I’m petite with a slimmer torso and smaller bust, but I also have wider hips. So finding the right fit can be tricky. The team absolutely nailed it. The dress hugged my shape beautifully, felt secure up top, and was comfortable enough for me to dance all night without any issues.
Every time I walked into Betsy Robinson, I was greeted with warmth and kindness. They made me feel beautiful, confident, and truly cared for during such a special time.
I can’t recommend them enough!
(Photos by Megan Gingrich with MG Photography)
(Venue: Hotel Gettysburg, Pennsylvania)-
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+18 photos
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Quality of service
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Mavi Sent on 02/16/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
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Quality of service
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Amanda Sent on 10/22/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Easiest 5 Stars!
I absolutely loved working with Betsy Robinson's to purchase and alter my wedding dress! I had excellent experiences with all of the staff, but especially want to shout out Mallory who was my consultant when I purchased my dress, and Alexa and Rachel who helped me during my alterations appointments. The whole team is knowledgable, encouraging, accommodating, and friendly. Betsy Robinson's selection of dresses is also amazing and I was able to find my dream dress on my very first appointment. Their in-house alterations were convenient and affordable (I was quoted way less than I expected based on friends' experiences at other stores) and they were able to fix a small issue with a customization I had added to my dress making it completely unnoticeable on the day of. I truly had a 10/10 experience and would recommend Betsy Robinson's to everyone in the Baltimore/Washington area! -
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Kevin Sent on 09/21/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my Dream Dress!
I’m so glad I found my wedding dress at Besty Robinson! From start to finish, the entire experience was picture-perfect. I was able to have the experience with my family and bridal party that I was always hoping for. The consultants were great at understanding my vision, and they truly maximize your time during the appointment! I must’ve tried on 20+ dresses, and making a decision was so difficult when every dress was gorgeous! I ended up deciding on a dress that felt so much like me. I highly recommend having your “say yes to the dress” moment here! -
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Anastasie Sent on 02/13/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Experience of My Life
My experience at Besty Robinson's was truly unmatchable. I originally received a pamphlet at the Bridal Wedding Expo at the Baltimore Convention Center. Both ladies were phenomenal and welcoming during this interaction; very down to earth. The front page had this gorgeous dress that was #1 on my Pinterest board; my literal dream dress. Now although this dress was highly outside of my budget, my sister still booked me an appointment (thank goodness!).
During my appointment I was showered with so much reassurance, positivity, and kindness throughout the entire visit. Taylor was so AMAZING! She did not judge me for coming in with a binder of images of dresses I found online that I liked (I was about to leave my binder in the car lol), but instead she was so encouraging and impressed. Absolutely no judgement, which I truly appreciated.
I felt like a princess/queen in every dress that I tried on, and Taylor was so supportive and matched my excitement for every single dress. She was very attentive to my preferences, needs, and wants. She was very polite and worked off of my comfortability in the dressing room.
The energy from not only Taylor, but the owner and other staff was truly immaculate. I can not rave enough. I came with my mother, and 2 sisters and they were all attended to as well and made to feel comfortable. The whole facility was very tidy, and honestly felt like a ballroom. I felt that setup was private and intimate while still open.
Final dress was on a sale for ONLY $1,000 but original cost was around $2,500. DEAL! I could not have been luckier to find this place and my dress for that price. -
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Gia W. Sent on 11/24/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVE it here!!
This place was my dream come true. After going to 3 other salons and trying on over 30 dresses, I was starting to get discouraged that I would find a dress that would wow me. My consultant, Kate, was INCREDIBLE. She was so creative and helped customize a dress for me; I honestly think that if I never met Kate, I never would have find THE dress. Could not recommend this place enough. The store is beautiful and everybody is so sweet. Couldn’t recommend more. -
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Jahncie Sent on 11/17/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Place to Make All of Your Dress Dreams Come True
I started my process at Betsy Robinson in 2022 after getting engaged and it was so much fun. Their staff is knowledgable, courteous and engaging and they helped me with picking out different styles as the only thing I was sure of was that I did not want a mermaid style of dress. Being plus size, I was worried they wouldn't have a very large selection of dresses but they did and I was able to find my dream dress. the entire process was super smooth, from the try on's, to the purchasing to the the fittings themselves and alterations. It's wonderful that they do everything in house!
Mallory runs such a wonderful company and her whole team is fantastic! You really feel like family when you purchase your dress from them and It was such an easy and wonderful experience. -
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Latoya Sent on 08/24/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just Perfect!
My ceremony and reception gowns were magic! -
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Kirby Sent on 01/24/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Comfortable and Cared For
Mallory and the staff at Betsy Robinson's are amazing! The entire salon made me feel welcome and pampered, something I found difficult as a plus-size bride at other salons. They had plenty of options for me to shop and they ensured my dream dress was exactly as I envisioned it. I chose to have my alterations completed at the salon because I trusted them to ensure top quality and the pricing was amazing for my budget. They were highly communicative during the whole process and the stylists remembered me each time I visited, even if I was not the bride they styled. This salon has great deals, a vast collection of brands, top of the line accessories, best in class stylists and staff, and offer a fantastic deal for their brides for gown preservation! -
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Tracey Sent on 10/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing place
I cannot say enough great things about Betsy Robinson and the staff. Thank you for making my wedding day perfect with a beautiful dress. -
Quality of service
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Jessica Sent on 05/23/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!
Molly was my bridal consultant at Betsy Robinson's. When I was in there with my bridal party, mother, and daughter on Friday, she treated us with such respect. Molly was genuinely interested in all ideas and opinions when it came to dresses. Not only mine (I didn't have many) but my crew's. Molly HEARD what we were saying and pulled dresses based off the feedback we were giving her. She also was interested in our story, how we met, how he proposed, etc. Molly asked tons of questions, made not only me but my crew feel incredibly welcome and heard. She was amazing. While I am sorry to say I did not find THE dress at Betsy Robinson’s, my experience there was by far the best experience I had of the four bridal shops I visited in that two-day period. Molly is a great asset to this Bridal Shop, and I hope and pray she continues to thrive here. This is truly her calling. I highly recommend this Bridal Shop to any bride to be and ask for Molly! I promise, you will not go wrong! -
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Rachel Sent on 05/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best team to get you bridal ready!
I had the privilege of working with Mal Tarsich as my consultant in May 2021 before she took over ownership of Betsy Robinson’s Bridal. I was so nervous but determined to find my dress on the day of my appointment because it was the only day I would have my mom and mother in law in town. Mal answered all of my questions in the weeks leading up to my appointment and assured me that we would find my dress! On the day, Mal made us feel so welcome and confident that we would be successful. Everyone loved being able to browse through the different rooms to pick dresses for me to try on. Between Mal and Betsy and my Mom, MIL and cousin we found the perfect dress for me and I was able to buy my strapless dress that day. Weeks later I decided I wanted to add sleeves for my ceremony. I came back in and Mal helped me design a custom jacket that would fit over the dress and match so it looked like the dress had sleeves and I could be strapless for the reception. I was again so nervous that it wouldn’t turn out the way I hoped but Olga is a seamstress wizard and it turned out beautifully. People thought I had two dresses! Finally I want to give a shout out to Rachel who helped with all of my fittings, taught me how to do practical things like walk up and down steps in my dress and helped me pick my veil which turned out to be even harder and emotional than finding my dress! Everyone at Betsy Robinson’s is talented, professional and truly cares about their customers and making sure you look and feel perfect on your wedding day. I cannot recommend them enough.
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Quality of service
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Casey Sent on 04/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So helpful
I had the best experience with Betsy Robinson Bridal. I had previously gone to another bridal boutique where they made me feel high maintenance for asking for something that had no rhinestones and not poofy, and was feeling really defeated until I came here. The woman helping me pulled dozens of dresses that I loved, and I found one that I fell in love with. When the dress came in and was a little bit too short, they contacted the designer of the dress to get extra pieces of appliqué/fabric shipped over to them, and their seamstress sewed them on flawlessly. I felt beautiful on my wedding day thanks to them! -
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Tali Sent on 03/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible customer service and dress selection
I had the most incredible experience getting my dress from Betsy Robinson's! Their customer service is above and beyond and their dress selection is excellent. I found my dream dress and the whole process from trying on dresses to getting it altered by Olga (who is so talented!) to picking it up was seamless and enjoyable. Thank you! -
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Rachael Sent on 01/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Became Family
I must give a special shout out to Rachel and Olga who helped me turn my gown into a real dream. You both could not have been sweeter and an absolute joy to work with. Thank you for the laughs, the support, and just making me feel completely comfortable. I will actually miss seeing you guys! -
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Stephanie Sent on 01/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great dress-shopping and alterations experience!
Betsy Robinson’s Bridal Collection was amazing to work with! Before I visited, I had sent them a few dresses that I liked and they made sure to put them aside for my visit. I tried on the first dress and immediately said, “This is the one.” Ashley (I think that was her name) agreed that it looked amazing, but still had me try on others just to make sure. Even though I still went back to that first one, I appreciate that she suggested others so I could be absolutely certain. It can be a little nerve-wracking to get undressed in front of a stranger, but Ashley made sure I felt comfortable the whole time and she was very professional.
I also got my dress altered at Betsy Robinson and the seamstress had such great attention to detail. She extended some of the embroidery on the side of my dress to cover a tattoo and it looked completely seamless like the dress was made that way! She made sure the dress fit me perfectly and felt comfortable. Thank you Betsy Robinson for the wonderful experience! -
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Kirsten Sent on 12/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service!
I bought my dress in May from Betsy's. Mal helped me find the perfect dress. She was so kind and patient with me as I tried on many dresses. Olga did my alterations in-house. She was very professional and the alterations were done in a timely manner. She even did 2 alteration appointments in one day so I didn't need to come in for another appointment. Thank you to all the staff at Betsy Robinson's Bridal Collection for helping me look beautiful on my wedding day. I highly recommend this shop to all brides to be:) -
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Jennifer Sent on 12/26/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Custom oriented. Great service
My daughter shopped for a wedding gown at 4 different places. Betsy Robinson’s Bridal was top of the list for customer service, professionalism and personal attention. Would highly recommend this store and staff to any bride! -
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Melissa Sent on 11/01/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dress was perfect!
From the second I entered Betsy Robinson’s I felt beautiful and so excited to find my dress. This was the first and only bridal shop I even went to! I luckily found my dress the first day and am still in love with it today! I lost a lot of weight from when I first ordered my dress to when I was actually able to get married- Covid delayed us. The seamstress was phenomenal. She truly made me an entire new dress- she took it in a little over 4 inches and you would have never known!! Definitely try this shop out for your wedding! -
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Rachel Sent on 10/20/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Variety of Choices and Great Staff!
LOVE THIS PLACE! My sister has previously gotten her wedding dress from here and loved the experience and I can truly say that I felt the same! Not only were they the first and ONLY place I went to for my dress but my consultant was able to find THE DRESS among our first round of choices!
Getting fitted was a breeze with the seamstresses knowing exactly what they were doing and offering tips and recommendations that actually made my day as a bride so much easier!
Overall, the dress was beautiful and every time I went in the staff was great to work with! Thank you guys so much! -
Quality of service
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Cady Sent on 10/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Betsy Robinson was Amazing!
The one on one with staff was amazing! I never felt rushed during the process and was always given the greatest advice. -
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Jeanette Sent on 09/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Wedding Dress Experience
The team at Betsy Robinson is absolutely amazing. They have such a great variety of wedding dresses to try on. The stylists are also very knowledgeable and recommended me to try on different styles as well. I was able to find my dress after the first appointment. -
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Kara Sent on 09/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
I recently went to Betsy Robinson for my first time trying on dresses. The staff were so kind and professional. Betsy herself came up and introduced herself while I was trying on dresses. I didn’t end up getting my dress from here but would still highly recommend! -
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Kendyl Sent on 05/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceeded Expectations
I chose to visit Betsy Robinson because it is where my sister got her dress and it is a great boutique environment.
I was convinced I was not going to enjoy dress shopping (anywhere) because I have a negative body image. I went in thinking I was going to have a negative experience (for personal reasons) and ended up having the most positive experience and ended up finding my dress and saying yes to a veil, earrings and a stunning headpiece. Mal channeled my vision and brought my bridal pinterest dreams to life. The only thing better than finding my dress was the kind employees that took care of me when my self esteem was low and built it up and made me feel beautiful. Mal was exactly the person I had hoped would help me and my size never felt like an issue. Going in I thought I'd cry because I didn't like my body but I ended up crying because I was able to have a great bridal experience that every one deserves. I could not be more grateful or excited to have gone to Betsy Robinson and found a dress that I feel absolutely stunning in! -
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Angie Sent on 05/08/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Betsy Robinson Bridal is just the best
Betsy Robinson is the best and is a well known bridal shop in the area for a reason! My husband and I live in Chicago but are both from the Baltimore area so when we decided to have the wedding in Maryland I knew I had to get my dress at Betsy's. They have a huge variety of styles and price points and the staff was so kind and helpful to me as an out of state bride. I was worried about having to fly back a ton during the pandemic for dress fittings but the staff was so understanding and was able to pretty much get all my alterations done while I was home for a week for Christmas. I was so impressed! Betsy even checked in to see how my dress shopping and fittings were going every time I came in which was very sweet and the whole staff really makes you feel so special! -
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Rachel Sent on 11/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn’t have asked for a better experience!
I had an amazing experience finding my wedding dress at Betsy Robinson’s Bridal. They were very accommodating to any request I had and I felt very safe with their covid precautions. Molly was amazing at making me feel comfortable, special and she really listened to what I liked and even found the dress that I ended up purchasing! The wide array of dresses was great to provide lots of options. I can’t say enough good things about my experience here! -
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Chris Sent on 10/04/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Place for a Wedding Dress
When I first went to Betsy Robinson, I didn’t know what designers I liked or exactly what type of dress I wanted. I was met with instant kindness and professionalism and had the opportunity to try on many different styles. Once I picked the one, my follow-up appointments were always great. Betsy and her staff were very helpful. My bridesmaids’ dresses were also from Betsy. Everything was top notch, and I am so glad I found my perfect gown.
- Rachele Norfolk
Photos - PhotographybyBrea -
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Lauren Sent on 08/17/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best dress selection
Betsy Robinson was the 5th and final bridal store I went to, to find my dress! I was starting to lose hope that I would ever find a dress! The team at Betsy Robinson were so knowledgeable and helpful, not to mention they had a huge selection of dresses! I ended up picking a beautiful Pronovias dress from a trunk show which I had altered there as well! They did an amazing job and I loved wearing my dress on my wedding day! Thank you! -
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Lisa Sent on 07/28/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personal Service You Won't Forget
Betsy Robinson pretty much saved my wedding. I purchased my Enuara dress at her store expecting to receive it on time – about 4 months later. Then came COVID and so did the delays. Through no one’s fault, my dress was stuck between the makers and me for two months – perilously close to the wedding. Betsy stayed in close contact the entire time and personally called to reassure me that I didn’t need a backup dress. Then, she made the call I’d waited so long for – my dress was in and we could begin alterations immediately. She was there for my fittings, making sure everything was just right and I took my dress home with a few days to spare. It was gorgeous and perfect.
I can’t tell you how much Betsy’s personal service meant during these uncertain times. While dealing with closing, and restrictions on re-opening and all the things on the business side, she kept her brides as her top priority. I went back after our wedding to show her some pictures and she chatted with me for 20 minutes. That’s the personal touch Betsy brings and what every bride needs for her best day of her life.
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Stephanie Sent on 04/18/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best bridal shop in town!!
Betsy Robinson is the place to go for all of your bridal needs! From the moment I walked in the door, I received such incredible service and care. Every member of their team is top-notch! When it came to finding my wedding dress, my consultant Ashley did such an amazing job at finding the perfect dress for me. Also, the prices were fantastic and were lower than other local bridal shops. Betsy Robinson takes wonderful care of their brides! I am so glad I chose them to help my wedding dreams come true :) -
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Elizabeth Sent on 03/02/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful and friendly service!
I had such a wonderful experience at Betsy Robinson. Rose helped me to find the perfect dress. She worked with me to narrow down my choices and gave me wonderful tips about alterations and undergarments! She was amazing and so friendly. She also had an assistant who was training, I believe (I'm so sorry I can't remember her name!) and she was extremely sweet and supportive as well. I never felt pressured to go with a more expensive choice. Rose helped me to find a dress that met more of my requirements, so less would have to be added later. She sat with us and explained the process clearly. There was a large selection that I could fit into, whereas at other stores, I felt discouraged. Betsy even sat with us and gave me some advice! I felt like royalty. It was an amazing experience and we're going back next weekend with my bridesmaids! Thank you! -
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Katelyn Sent on 02/18/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Collection and Great Consultants
The collection is large and the prices are right! I had a fantastic experience saying yes to the dress and an even better experience with their alterations department in house. Their consultants are AMAZING, kind, patient, and knowledgeable. Rachel and Olga were my girls throughout the entire alteration process and I was insistent on seeing them each time we went in! -
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Rachel Sent on 11/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing selection!
They by far have the best pricing and largest selection of dresses in the dc area. I worked with Rose for my initial appt where I picked my dress. She was wonderful! Everyone is so helpful there and made it a great experience. I ended up getting my dress and veil the same day since they were having a sale for Black Friday weekend. -
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Kara Sent on 11/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kara Krueger
Best place to get a wedding dress!! Molly is amazing, as well as everyone who works at Betsy. Great customer service, great alterations, also so wonderful at being personal! -
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Emily Sent on 10/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best bridal experience
I had visited a few other stores before coming to Betsy Robinson's, and really didn't have great experiences at other places so I was really dreading visiting another store. But I had such a great experience at Betsy Robinson's. I had Tiffany helping me and she was super patient and thorough. I didn't purchase my dress that day as I wanted some time to think about it because I had found THREE dresses I loved. I felt no pressure to buy my gown that day and had the option to come back during the following week to still get the trunk show discount. I came back a few days later and was helped by another consultant who was also great! I ended up purchasing that day! I also had all my alterations for my dress done at Betsy Robinson's and while I think I paid more than seeking out an outside seamstress, I think it was worth it for the quality of the work and the timeliness. I also ordered my veil through them and it was perfect. I was so pleased with my experience and would definitely recommend the Betsy Robinson team to future brides!
Pictures by: https://www.greygardencreative.com-
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Samantha Sent on 10/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I've never felt more beautiful
Betsy Robinson is one of the most amazing and fun places to shop for your wedding dress. My consultant, Rose, was absolutely amazing. She listened to my wants and my budget and help guide me to the perfect dress. SHe was respectful of the budget and made sure I would stay well within. She helped wrangle my bridesmaids and mother as well!
Alterations were many but in the end, the dress fit like a glove. The entire reception I heard how stunning I looked and I 100% felt that way. -
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Jennifer Sent on 10/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best service we received during our dress shopping
We went during a sample sale (they have them often, so you can find a good deal). Got a beautiful A line dress with lace for about $400 less then the usual retail price. The lady that helped us was so helpful. Highly recommend. -
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Anne Sent on 10/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful selection of wedding gowns
I looked a long time for a wedding dress, but as soon as I walked in to Betsy Robinson’s I knew I would find the gown. My mom and I saw the same gown walking in and knew it was the one. The dresses are in rooms based on price range. Tons of beautiful classic gowns with modern elegance. The people that work there are fabulous, very friendly. One thing I will say- the alterations are expensive- like 30% of the price of the dress. You do get what you pay for- the dress looked seamless even with a modesty piece put in. When they give you a range for the alterations- assume the higher price. Also I bought my veil elsewhere. $400 for a plain floor length veil was where I drew the line. Overall- great place to find a dress and have quality alterations done!! -
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Nicole Sent on 10/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Accommodating
I arrived at Betsy Robinson’s three months before my wedding, never having tried on dresses. The staff was patient and understanding even though I asked to be squeezed into an appointment last minute and needed a dress almost immediately. They worked with me to find the perfect dress and even fitted it in two appointments (they normally need more than that). The dress was gorgeous and fit like a glove. I felt timeless and sophisticated on my wedding day, just as I’d hoped.-
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Brooke Sent on 10/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing time with Rose!!
I was just at Betsy Robinson this weekend and found my dress!!! Rose worked with me and my mom, sister and friends. We had suck a fun time! Everyone was able to be involved in looking through gowns and picking ideas! We had so many good laughs. Rose was patient and accommodating and let me try dresses on like 12 times just to be sure 😀. This experience was everything you dream wedding dress shopping will be - fun, lighthearted, happy, engaging and exciting!! Highly recommend and if you go, request Rose!! -
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Elise Sent on 09/23/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing - Highly Recommend!
The team at Betsy Robinson was nothing short of amazing!! They have an enormous selection and was the first place I went to find my wedding gown. I tried on a number of dresses picked out by my Mom, my MOH, and myself; but the dress that I ended up choosing was picked by my consultant, Tiffany. I was hesitant at first but once I tried the dress on, everyone knew it was made for me. The team was very patient as I came back for a second appointment to make my decision and encouraged me to see what everyone else saw. I could not have picked a more perfect, stunning dress. As I went through fittings, my alteration consultant, Rachel, and my seamstress, Paula, were also an absolute delight to work with. My alterations were completed quickly and flawlessly. My dress fit like a glove and Paula was very helpful and easy to work with. Rachel showed us my complicated bustle on more than one occasion. I am so thrilled with my experience with Betsy Robinson and would recommend to all brides! -
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Colleen Sent on 09/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely experience at Betsy’s!
I had a great experience getting my dress at Betsy’s. Gina was helping me and she was so kind and thoughtful. Kim the floor manger was actually the one who found my dress! She saw my style and what I was going for and pulled a dress I hadn’t noticed. I am SO glad she did because it ended up being the dress I never knew I wanted! It was also so lovely to meet Betsy who was walking around giving advice and helping clients. -
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Tyesha Sent on 08/26/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you!
This salon exceeded my expectations. The staff was sooo friendly and the salon is spacious and bright. I went to a number of salons, and this one was the best. Shout out to Gina for helping me find my dream dress! I can’t be happier. -
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Kate Sent on 08/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Biggest collection in Baltimore!
The experience was great from my first appointment to the fittings to the final pick up! The manager, Kim, was so professional and so kind during the whole process of helping me pick the perfect dress! And the staff who helped with my fittings went above and beyond, were helpful and patient. The collection of dresses is larger than any other shop I've visited in Baltimore with a wide range of designs and prices, and the best personalized service. Thank you for everything!! -
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Sara Sent on 08/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A great experience!
I live a few hours away from Betsy's and I kept hearing about so many brides near me that were traveling to this shop so I obviously had to go and now I see why. Bridal shopping can obviously be very stressful but the team at Betsy's made me feel so comfortable and relaxed. I went in thinking "I'm so picky- I won't like anything" but literally loved everything I tried on! I had the pleasure of working with Kim and she was an absolute dream! Every time I went in the shop I was greeted warmly by any staff I encountered. It was nice to see Betsy around often and get her input :) I went during a trunk sale and had to make a decision on a 'tester' dress before the weekend was over if I wanted it, and I ended up deciding later and said yes to the dress via email! Even though this wasn't ideal, Kim helped me throughout the process by sending me pictures of the different dresses and all the details I needed to help make an informed decision. An overall great experience! -
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Dymond Sent on 08/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love My Dress
Great experience getting my dress! Everyone was so nice and helpful. Just make sure you know what type alterations will be needed for your dress! -
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Brittany Sent on 08/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personalized and amazing
I worked with Gina and she was amazing! She was patient and took a true interest understanding my style and in helping me find the perfect dress for me. I must have tried 20+ dresses and at no point did she seem annoyed or discourage me. The team at Betsy was also incredibly warm and welcoming. I left to get lunch and had an appt at another location in the afternoon. I came back and Gina was able to show me the dress I liked again and even squeezed me in for another try on! I went in with no expectations and walked out with the dress of my dreams! Thank you Betsy Robinson and Thank you Gina for such a wonderful experience -
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Shannon Sent on 08/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phenomenal experience!
Going to Betsy Robinson surpassed my expectations! My consultant was Rose and she was AMAZING. She made my experience stress-free, easy, and fun! She sat down and asked me about my vision and price point ahead of time, and afterwards only pulled dresses that were within my budget. She was so knowledgeable on the different styles and trends, and knew exactly what to pull for me to try on (even if I didn’t realize it initially!) She waited for me to give my thoughts on a dress and then would share her thoughts which I really appreciated. Rose was such a joy to work with, and I would recommend her to anyone who is looking for a dress. She will help you find ‘the one.’ Thank you for helping me find my wedding dress!! -
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Elizabeth Sent on 07/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
I was lucky enough to work with Ms. Rose at Betsy Robinson Bridal Salon yesterday. My mom and I went in not really knowing what to expect, and Ms. Rose was able to find the perfect dress. When it didn't have exactly the neckline I was looking for, she was able to order the one that I wanted. Everyone was very respectful of our time and budget and truly worked with us to make sure we got the best deal on exactly what we wanted. I couldn't recommend this salon enough! -
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Shaunda Sent on 07/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved every minute of my experience
From the first phone call to schedule an appointment, to walking in the day of they were overly accommodating and welcoming. I was assigned Allie who was simply fabulous. She allowed my bridal party to select some options for me and really took my vision, their selections and her professional experience to help find me my dream dress. She intently listened to my wedding day plans and made me feel so comfortable and never rushed. Kim, the store manager introduced herself and made herself present and available throughout the process. A defining moment was meeting Betsy herself, on a Sunday working and dedicating herself to provide her professional expertise to any of their #betsybrides. I enjoyed every minute of my time there! -
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Dani Sent on 07/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved Besty Robinson's!
I had the best experience yesterday when Molly helped me say yes to the dress! She was so professional and welcoming. While trying on dresses she asked about my wedding plans and made me feel very comfortable. It was great to first have time to sit down and talk about my venue, colors, and styles. I never felt rushed! -
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Megan Sent on 06/29/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing!
Such an amazing bridal gown shopping experience from the moment you walk in! Staff was extremely helpful and personable and made sure to not only find dresses that were your style, but were within the budget! We went during a designer trunk show and get to meet the designer of my gown and had her pull a few dresses from her collection to try on. Overall, an amazing experience where they made me feel so special! Would 100% recommend this bridal salon to anyone looking to find their dream dress! -
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Rachel Sent on 06/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Collection & Beautiful People!
Visiting from OH and Kim was sure to make this the most phenomenal experience I’ve had overall. My sister and I had such a great time and we were even greeted by the beautiful Betsy herself. What better experience is there? -
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Katherine Sent on 06/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible service!
I got both my gown and my veil from Betsy, and I was and still am obsessed with them! The team was so wonderful in helping me choose my gown, took the time to help me choose my veil and even preview accessories that helped me know that my gown was the one. I had my alterations done there and Olga was an absolute magician in making my dress fit like a glove (I got endless compliments that my dress was made for me!) and my gorgeous seven-point bustle. It was such an easy and great experience and I could not have been happier with my gown! My bridesmaids also got their dresses from Betsy, and the process was super easy. Some girls tried dresses on in the shop, some live out of state and had to have theirs shipped, and my SIL had to order a dress for her future 8 month pregnant belly, and they made all of this so easy. Overall such a fantastic experience! You want to love your gown forever, and Betsy and her team make that happen! -
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Julie Sent on 06/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Reem Acra for the win!
Everything was absolutely amazing when it came to dress shopping! I had actually specifically gone to this shop to try on a designer who's only available in a very limited amount of stores, but had no real intention to buy yet. I went by myself and ended up buying a dress! I had tried on a bunch of dresses by the designer I really wanted but none of them were quite right. I tried on a dress by Reem Acra and fell in love! The dress was nothing that I had envisioned myself in but it just made me feel amazing! Everyone at the shop kept telling me I looked perfect and the dress was made for me so I couldn't say no! When it came to alterations they were nothing short of amazing. Thankfully I only needed cups and a bustle but everything looked amazing! I thank everyone for helping me choose the dress since I was all by myself and wish I could try on dresses everyday! Thanks again so much! -
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Emily Sent on 06/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rose was a Magician!
I tried gowns on with my mother, future MIL, sister (MOH), cousin and aunt... it was overwhelming at times to have so many opinions. Rose was patient and kind and an ABSOLUTE genius at picking dresses to flatter my body. She showed me which dresses I would fit in and which would look the best. After seeing the size, I lamented that I should lose weight and she told me that I would be stunning and that I shouldn't lose weight/should be me for my big day. After putting the dress on, I agree- It looks amazing and I feel stunning in it! I LOVED my experience here and would recommend it to anyone! -
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Rachel Sent on 06/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience!
I had an amazing experience at Robinson's Bridal! I worked with Kim (salon manager) who was friendly, professional, and respectful of my budget and opinions. It felt like she immediately understood what I was looking for and what would work best for me. She made me feel comfortable and beautiful as soon as I started trying on dresses. I would recommend Betsy Robinson to everyone as they truly have a dress for every style & budget. -
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Rachel Sent on 06/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my experience
I am so excited to have found my dress here! I had the pleasure of having Rose as my consultant. She was very knowledgeable about the dresses and great to work with. She took her time and didn’t rush me when trying on different dresses. I liked being able to walk around and pick out the dresses I wanted to try on. They didn’t push me to choose a dress and allowed me take my time and discus with my family. I am so excited that I was able to find my dress here and can’t wait to wear it for my wedding. -
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Alexia Sent on 06/01/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good reviews for a reason
Just got my dress there after being referred my multiple people! Had a great consultant and a good time trying on dresses. They have a big selection which makes it a great place to shop! I would definitely recommend to a friend. -
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Kaitlin Sent on 05/31/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the best time and most amazing experience
I had the best experience at Robinson Bridal! Rose was so sweet and made my experience so enjoyable. So happy to have found my dress at such a great bridal shop! Highly recommend -
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Rachel Sent on 05/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I’m a Betsy Bride!
My wedding dress shopping experience was amazing thanks to Betsy’s! My consultant Kim was amazing at helping me find the gown of my dreams which was a feat in itself considering I had absolutely no idea what I wanted! It was extra special to be able to meet Betsy and have her show interest in my gown experience! Not to mention the selection was incredible! She has gowns in every style you can think of! Go to Betsy’s! You won’t regret it!! -
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Tonia Sent on 04/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Staff
I went here to start to look for dresses. The consultant was patient with me and wrote my favorites in case I wanted to get these. Even though i didn't find my dress they were sweet and understanding. My cousin found her dress here. -
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Jenny Sent on 03/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Wedding dress shopping has been the thing I was most nervous to do. I had no idea what style of gown would look good on me and I can be kind of shy about making such a big decision. My consultant was Tiffany and she totally cured me of all of my apprehension. She made me feel encouraged and I honestly had so much fun. By the end of my appointment I had a beautiful dress that was within my price range. Actually well below my expected budget! The gown I ended up getting was not something I would have chosen from looking online but I love it. Overall I had an amazing experience. My only recommendation is to be careful when you book because it can get a little crowded. -
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Brooke Sent on 03/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience !
Great service and great experience ! My sister got her dress here a while back and I went and found my dress. I’m so excited and happy. This place is amazing! -
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Brenna Sent on 03/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn't be happier with my experience
I had an absolutely amazing experience at Betsy Robinson's! The staff was welcoming when I walked in the door and helpful throughout the entire experience. Rose was amazing, she listened to what I was looking for and picked out the perfect dress and jewelry for me! Rose has amazing style and gave me a lot of great advice! I worked with Brian during my appointment as well. He was amazing, friendly, and so helpful! I would recommend Betsy Robinson's Bridal Salon, Rose, and Brian to anyone! I couldn't be happier with my experience here, it was exactly what I was hoping for!!!! -
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Meg M. Sent on 03/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
I just got finished buying my wedding dress. The entire experience was wonderful. I was shown a great selection of dresses and was able to find the perfect one. My consultant was knowledgeable and was great to work with. -
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Jessica Sent on 03/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dress!
I can not say enough good things about my experience over the weekend. Rose was the most amazing consultant. This was my third round of shopping, and my first time at Betsy. I was so comfortable, I felt heard, and Rose quickly understood what I was looking for in a dress. I highly recommend this shop, and definitely ask for Rose! -
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Jessica Sent on 02/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience, beautiful salon
I worked with Tiffany and she was great! The salon was beautiful and welcoming. I came back a total of 4 times before I finally found my dress, and Tiffany was very patient and kind! -
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Jenny Sent on 02/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
Beautiful store and exceptional service. I give Rose all the credit for picking out my dress. She knew EXACTLY what I wanted after showing her a couple of dresses on my phone. It was the first and last bridal store I went to. I didn't think I could love a dress this much. -
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Kristen Sent on 01/31/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Betsy Robinson’s bridal was perfect. Rose is wonderful and helped me find my dream dress in my budget! This bridal boutique exceeded my expectations. Definitely recommend this place! -
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Mary Sent on 01/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Magical!
My experience with Betsy Robinson’s was magical. From the first phone call when they were so accommodating and made a last minute appointment for me during a trunk show for the following day, to the kindness of the receptionists when I arrived, to the attentiveness and heartfelt support from Rose (amazing woman), the team, and the rep from Watters, to the atmosphere and good vibes between all of us brides-to-be! It was just wonderful—my only regret was that I can’t have the experience again because I found my dream dress and had such a great time! Thank you Rose & team for being so amazing!! -
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Lauren Sent on 01/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best dress boutique in the area
I always knew that I wanted to be a Betsy Robinson bride. I had made an appointment at another dress store just as a way of seeing other inventory as well as comparing price. I went to that appointment first and found THE DRESS! Wanting to go to Betsy’s as well I left without buying it. I tried on a bunch at Betsy’s and nothing compared to the other dress. She carried the designer just not the dress but could order it for us. When she told us the price, not only was it under our budget...by a lot, it was also cheaper than the other boutique. We did all our alterations through Betsy and ended up getting my veil there as well. The dress was amazing and everything I had ever dreamed of! Betsy Robinson was wonderful to work. My only complaint would be that they ran 30-40 min late for each of my fitting appointments. This wasn’t a huge deal except for the fact that I left work early each time to be on time.
P.S- the price includes the dress, alterations, and veil-
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Julie Sent on 01/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Dress - Great Experience
As a 5'11", plus-size bride, I was so worried about shopping for my wedding dress - having flashbacks to how hard it was to find dresses for high school dances and events. My experience at Betsey Robinson was pretty much perfect from my very first visit. I worked with several different consultants during my initial visit through all my fittings, everyone was kind and helpful.
The dress selection is unbelievable and there were PLENTY of dresses for me to try on in sizes 14+ - I would recommend this shop to any size bride, MOB or bridesmaid. -
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Elizabeth Sent on 01/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
The salon is gorgeous and the staff are very professional and helpful. Rose was fantastic to work with ! She knew what I liked right away and picked my 2 favorite gowns, one is which became THE dress! She made things so easy and fun and definitely knows what she’s doing! Highly recommend! -
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Ikeoluwa Sent on 12/30/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got my dress on the first try!!!
I loved my experience here with Gina, who was so sweet and helpful!! This was my first bridal shop visit and I'm still so shocked that I was able to find and get a dress!! It was an amazing experience and I'm so excited to wear the dress on my wedding day. -
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Jenna Sent on 12/12/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rose was a huge help
After visiting about 5 or 6 other bridal shops, Betsy Robinson had my dress! Rose was assisting me and was such a huge help! She was very understanding of my style and budget and didn’t want me to waste any time in dresses I wasn’t feeling. I also got my veil there too and will be bringing my bridesmaids back! This place is amazing! Definitely recommend as it was gorgeous, easy, friendly and reasonably priced! (My dress was on the sample sale rack!) It was a dream on my wedding day, so comfortable and easy to move around and sit in! I received so many compliments!!-
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+4 photos
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Kate Sent on 11/29/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Saved the Day!
I found a dress that I loved but it was too small and discontinued, they were able to hunt it down and get it to me I my size! I was able to find a sample one cheaper elsewhere but they were so responsive and on it, they really saved my day and made it possible!
Thanks Allie and her team. -
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Juliet. Sent on 11/15/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience at Betsy Robinson's Bridal !
I wedded on April 22, 2017. My wedding was already close when I went to Betsy Robinson's bridal. I did not have any appointment on my first visit to Betsy bridal, and all the associates were too busy to attend to me. I scanned through their wardrobe of bridal dresses but I could not find a dress. I left and toured few other bridal shops but did not find 'My Dress'. I decided to return to Betsy bridal for another look, this time I got an appointment. Thank God I met 'Rose', one of the associates. Out of the pool of dresses she picked out three dresses. And guess what, 'My Dress' was in there. I tried the dress on....'gorgeous' it was as though this dress was specially made for me. Thanks to Rose !!! Despite the short time, Rose made the process faster; she ordered for the dress and made sure it arrived in as little about three weeks.....incredible !!!
I looked like a queen(which I am) on my wedding day !!! I would recommend Betsy Robinson's Bridal any day and any time. When you get there, have patience, don't give up. Make sure to ask for Rose ! She will find 'your dress'. THANK YOU ROSE.
Juliet. A -
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Arianna Sent on 11/11/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible Service and Selection!
Rose is AMAZING! She is a psychic! The first dress she pulled for me was exactly I was looking for! We tried on others as well but she was right, the first dress was a perfect match! The dresses are beautiful and the staff is incredibly patient and responsive. I highly recommend Betsy Robinson’s Bridal Collection! -
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Kimira Sent on 11/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Remarkable Experience!
Betsy Robinson’s Bridal Boutique is truly a wonderful place to purchase your gown. From the moment you step through the doors, you are greeted with a smile and are treated with the utmost respect. My bridal consultant, Ms. Rose Mahgerefteh, is AMAZING! You have to ask for her! We instantly connected and she took her time with me. She has such a wise and motherly approach and even picked out the winning gown. She’s the best and I am forever grateful to her and the staff. I never once felt rushed or looked over. Betsy Robinson’s Bridal Boutique is truly THE place to purchase your gown. -
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Irvinette Sent on 10/31/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Betsy Bridal is the Best!!
I had an amazing experience at Betsy Bridal! Rose was a God send. She listened to what I was looking for and went above and beyond to find my perfect dress! I had my eye on 2 dresses and Rose shared her expert opinion and helped me find the one that was perfect for me. She was caring, funny, and oh so diligent! Thank you Rose for an amazing experience!! The dress was way less than I anticipated and I was able to get the dress, veil, and headpiece for way under my budget, Thanks again Rose for an awesome experience and you are more than welcome to join us in Jamaica!! -
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Abby Sent on 10/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
Allie was amazing while helping me find my dress! She was patient and very knowledgeable about all things wedding related! Betsy’s has a huge collection of dresses to choose from! I highly recommend going here! -
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Camille Sent on 10/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
My experience with Betsy Robinson has been amazing, The staff is super friendly especially Rose!! Rose has been very helpful, accommodating, and super personable. We all know weddings can be super stressful but the stress goes away when you arrive at Betsy Bridal, highly recommend to all brides and bridal party. (ask for Rose, thank me later!) -
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Becky Sent on 10/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
happy, happy bride to be!
I am a budget bride and my consultant Gina did an amazing job with respecting my budget, helping me find beautiful dresses within it, and never making me feel less important than a bride spending way more. Gina and the team were helpful and knowledgable. -
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Olivia Sent on 10/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Over the moon!
I went into Betsy Robinson's almost convinced that I had found the dress elsewhere, but I should do my due diligence and try another shop. I worked with Rose and she pulled a few dresses of exactly what I was describing. She really listened to each dissection of each dress and then found THE ONE (which I would have just passed over without thinking to try it on). My squad agreed this was the winner without a doubt and I bought it that night! Beyond that, she gave me her honest opinion, which assured me that I was making the right choice. I gave my exact budget and she never once pushed me out of that bubble. She knew I could find the perfect dress in my range. I would recommend Betsy Robinson's and Rose to anyone looking, even if they think they've made up their mind already! Another thing I liked about my experience was that I did not at all feel rushed. The other stores I've been to want you in and out in an hour, no exceptions, no time to talk it over and think about, the clock was always ticking. Even though my appointment didn't run too long, I never felt any of the team at Betsy's pushing me out the door. Overall a great experience, can't wait to get my dress and get it altered through Betsy Robinson's (the alternations are just another added perk that most big retailers do not offer)! -
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Amanda Sent on 10/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So happy that I found my dress at Betsy’s! Gina was great and made me feel so comfortable throughout the whole process. -
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Meagan Sent on 10/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an incredible experience at Betsy Robinson from the shopping through the fitting appointments. My bridal consultant, Ashley Davis, made my shopping experience the most relaxed out all the shops I went to. They had a great dress selection with a range of prices. I loved my seamstress, Olga. She did an incredible job altering my dress. On my final fitting day there was some minor adjustments that needed to be made and she did them in store, while I was there, to make sure I tried on the final product and was satisfied. I could not be happier with the final product. I also got my bridesmaids dresses here and they made it very easy from my bridesmaids, who are across the country, to order and receive the dress. I would highly recommend shopping for your wedding dress or bridesmaids dresses here! -
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Janel Sent on 09/27/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an amazing experience at Betsy Robinson's!! I would definitely recommend them to anyone. All of the staff are so friendly and made my dress-buying experience so stress-free and pleasant. Kim, the store manager was my consultant. I never felt pressured or rushed and ended up buying my dress on my first visit to a bridal salon. They did my alterations which were perfect! I also ended up purchasing my hair pin there and it was gorgeous! I would recommend trying to go on a day where they aren't so busy if possible. -
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Colleen Sent on 09/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love love LOVE Betsy's! My mom is actually the person who found them when I was looking for my dream dress, and I'm so glad she did! The staff was always very welcoming, friendly, and helpful, in particular Ashley was the person I worked with the most and she was SO kind and funny-mom and I both loved her and can't rave about her enough.
I think there was a good price range for different budgets, I was very pleased to find my dress for about $500 under budget. My Toni Federici veil was a bit of a splurge, but for one of the biggest days of my life, it was worth the money (I was given a discount for getting it the same day as my dress, so that was nice that it did save some money there).
I give Betsy Robinson's a 5 star rating without hesitation, however, the one and only thing that I think would be an added improvement would be if they served champagne (or even sparkling cider) to give and added touch of fanciness to the experience of their store. Overall though, Betsy's did not disappoint at all! -
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Asia Sent on 09/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such a wonderful experience here. Rose helped find the perefct wedding dress for me. She was so nice and very patient with me. The entire experience I had was absolutely wonderful. I would defintely recomment this place to find a wedding dress. Be sure you ask for Rose! -
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Morgan Sent on 09/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I Loved my experience at Betsey Robinson's Bridal - Gina Wineke, was Phenomenal in making me feel beautiful and comfortable. HIGHLY recommend this studio- and GINA!!
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Caroline Sent on 09/13/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a really great experience at Betsy Robinson's! They have a big variety of dresses and price ranges. I worked with Kim and she was so sweet and so patient with my indecisiveness. She was super responsive and helpful and made me feel comfortable the entire process. I highly recommend using Betsy Robinson! -
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Diane Sent on 09/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience, made my daughter feel special and helped her find the perfect dress! Only wished the dress was a little more "pressed" looking on the day of pick up. Easy fix though. Looked great on the day of the wedding. -
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Annie Sent on 09/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are amazing!!! I was slightly overwhelmed with the idea of having to pick from a ton of dresses as I an slightly indecisive, but Betsy Robinson's made it SO enjoyable and easy! Our bridal consultant Allie Mashni was AWESOME!! This was my first stop for wedding dress shopping and I'm so happy I started here. I went in not knowing much about what I wanted but Allie immediately helped us narrow it down and absolutely nailed the style I was going for. She was the perfect amount of patient and helpful without being remotely pushy. After talking with Allie, it was clear she has been in the wedding industry for years and was even familiar with our wedding venue in Charleston, SC. I found the dress of my dreams within an hour and was honestly almost sad how easy everything was because I wanted to keep trying on dresses! :) Allie also knew I was stuck between two dresses and was extremely accommodating in terms of helping me decide. She let me, my sister and mom go for lunch to think about it and made herself immediately available to see us in the afternoon to try on the two I loved again and confirm my decision! Seriously had such a wonderful and all around positive experience, I would recommend Betsy Robinson's and Allie to everyone!!!!!! -
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Lindsay Sent on 09/03/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience shopping for a wedding dress at Betsy Robinson's Bridal! Gina was excellent to work with. She listened to my thoughts on each dress, selected beautiful gowns to try, accommodated the many opinions from my family and friends, and most importantly made sure that I found the dress of my dreams within my price range! After having less successful and less accommodating experiences at other boutiques, I was so surprised by how much fun this experience was and that I found many dresses that I loved. The boutique is gorgeous and I loved work with Gina. Can't wait to try on the dress again once it arrives! -
Quality of service
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Kristin Sent on 08/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just purchased my dream dress from Betsy Robinson's bridal with the most attentive, sweet and caring consultant, Rose. She guided me through the process in an honest and encouraging way without ever making me feel pressured to make a decision. She has the patience of a saint and I would highly recommend requesting her for your visit. The selection of dresses was also amazing and fairly priced. I will definitely be returning to purchase dresses for my bridal party. -
Quality of service
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Jordana Sent on 08/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got a great dress from Betsy Robinson. I let the moms do a lot of the decisions and critiques because I don't know a lot about these things. They seemed to find the seamstress a little lacking, but she did do what they wanted after she figured out what it was. The woman we worked with (possibly Ashley) was very nice and helpful. They have this cool thing now, backward boleros, that make modesty easy! We took mine to somebody else to get it lined, and then our seamstress attached it and it looked very nice. Betsy Robinson has a beautiful selection of gowns for different price ranges. -
Quality of service
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Allison Sent on 08/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can not rave enough about my experience at this bridal shop! From the moment I walked in until the moment I found the perfect dress, I was blown away by everything. My consultant, Rose, was incredible. She knew what would be perfect for my shape, made sure I had plenty of options in my budget, and listened to all of my concerns. I truly felt like I was on my own episode of say yes to the dress! I would highly recommend making this a stop on your dress hunt! -
Quality of service
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Tiara Sent on 07/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rose was very helpful while looking at dresses. She listened to what I wanted, gave honest opinions, and pulled the perfect dress for me that was in my budget. -
Quality of service
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