BeFitted Tailoring Co. Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
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Vanessa Sent on 11/13/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth every penny!!
I can’t recommend BeFitted enough! From the first appointment they were so respectful and patient, I never felt rushed or unheard at my appointments. The dress fit like a glove and was the perfect length and the bustle was not too complicated. I made over an hour drive for them and it was WORTH IT!! Whether you have a small or large alteration job, the ladies at BeFitted will take care of you!!-
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+2 photos
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Colleen Sent on 05/13/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great, supportive environment with top-notch craftsmanship
The ladies at BeFitted are incredible knowledgeable and professional and had my rather complicated dress fitted, hemmed, and bustled to perfection. They were so helpful in answering questions, taking feedback, and getting my dress finished in time for the big day. Their tailoring style depends a little to much on flawless boob tape execution (which I never quite mastered, even for the big day) but I can't argue with the results. They also offer dress cleaning and preservation after-the-fact which I will be taking advantage of. -
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Claire Sent on 10/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best place!! Amazing little shop
I almost couldn’t believe how easy this was! Shop is clean, well appointed, and my dress alterations were truly perfect. Product recommendations worked perfectly. My time in studio was fun and very efficient. It’s clear these ladies are THE experts! They mentioned they only do wedding dress tailoring and it’s obvious through the quality of their work and how they run so smoothly! -
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Soo Sent on 11/08/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful alterations with thorough guidance and support
Genuinely the highlight of my wedding planning process! The nicest people, the most thorough tailoring job, and super helpful/informational throughout. I walked in knowing nothing and I left with a beautifully fitted dress and a clear idea of how to prep for the day-of. Definitely choose Befitted if you are looking for not only gorgeous and flawless alterations, but if you want a relaxing time and need some tips! -
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Emily Sent on 08/25/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Efficient, clear communicators, fun humans
Rare instance of a vendor really living up to the hype! My dress looked perfect and the team was so kind and fun too. Appreciated the reminders and emails - they were on top of their game. I felt like I could really trust them as they tailor wedding gowns only. I will be recommending them to everyone I can! Their website is super clear and I felt like I knew what to expect. After a crazy experience dress shopping with my friends and family, I am glad I came solo to these dress appointments and that was the way to go - they helped me take pictures and get an idea of fit. Also got pictures of the bustle -
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Angelina Sent on 01/31/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best of the best and a one-stop shop - alterations, pressing, and cleaning/box
Absolutely the best and they live up to the lovely experience people have described. I'm detail oriented and have a real appreciation for the craftsmanship of the work they do - my very complicated wedding gown came out PERFECT. I did their pressing service which made the actual day a piece of cake. Appreciated the bustle notes and packing tips as well. They also did an amazing job with cleaning after (I def spilled food all over my train, yikes) and it came back flawless with the boxing and preservation. I'm so glad I found them! -
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Madeline Sent on 12/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress-free alterations process with a fast turnaround
I had a great experience at BeFitted! We eloped and then had our reception three weeks later, and I wanted to have my dress cleaned in between. This was such a tight turnaround AND Thanksgiving was in the middle of all of this, but Michelle and Diane made it happen with time to spare! I really appreciated how stress-free they made the alterations and fitting process. -
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Madeline Sent on 11/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience with True Professionals
I can't speak more positively about Diane and Michelle at BeFitted Tailoring Co. I truly had the best experience getting my ballgown altered with them. Not only did they adjust my dress up a size, alter 10 layers of underskirt, and add a bustle, but they did so with kindness, precision, and professionalism. Most importantly, they helped me feel beautiful and confident on my day, and took extra steps to help prepare my dress for my destination wedding. I highly recommend them! -
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Laura Sent on 10/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, flexible, and kind bridal shop!
I am so thankful for Diane and Michelle! I was so happy to find this women and BIPOC-owned shop in Old Town Alexandria and they were both so kind, thoughtful, and skilled to work with. I had three dress fitting appointments for my wedding separates in which they added a bustle and cups, and adjusted length and size. They VERY kindly did rush alterations for me in the week before my wedding when I needed last-minute adjustments. I am SO grateful for their help and kindness which kept me feeling secure, beautiful, and confident to dance all night long on my wedding day! Thank you both for your beautiful and skilled craftmanship! -
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Jessica Sent on 07/11/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely fabulous service
This could not have been a better experience. I had a crazy timeline (due to family circumstances, I had to dramatically shorten my wedding timeline, and come back home to Alexandria from New Zealand a week before the new wedding date). I had my dress tailored in New Zealand and unfortunately when they took in the hips they left it bunched and did not take out the extra fabric, just sewed it in. Be Fitted was wonderful in assessing what they would be able to do in a short time, and got it done in just a couple of days and it looked SO much better. I also paid for the steaming/prep service which revived my dress from its travel as carry-on all the way from New Zealand. I dropped my dress off after my wedding for cleaning & preservation because I know they'll do a great job with it too.
Cannot thank them enough for helping my dress fit fantastic. Very fair prices and absolutely worth it -
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Elle Sent on 07/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
BeFitted truly was remarkable to work with! I used BeFitted to tailor my two dresses and for delivery services. BeFitted helped me find the perfect undergarments, showed such kindness and attention to detail and was overall the best best best wedding dress fairy godmother! -
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Dianna Sent on 05/25/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An amazing team with perfect results and a lot of TLC
WOW! What wonderful human beings with such a gift and artistry for wedding dresses. I wanted to make sure I got the best of wedding vendors so I booked with Befitted and I am so glad I did. The dress was perfect and they went above and beyond to make sure I was heard and that my dress not only looked flawless but also felt comfortable and good for me to wear all night (I spent this much on a dress, I was insistent on being able to wear it all night long without changing!). Their instructions were very clear, they took COVID seriously, and their helpful tips and underwear advise was so clutch since it's hard to know what to buy. I am so happy with the way my dress came out and that I got to support a local business in the process. I'm telling all of my friends to come here in the future and would do it again just for fun and an excuse to see these ladies! -
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Elizabeth Sent on 11/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First time with alterations... was blessed with the best!!
These ladies live up to the hype, everyone! I've never had anything REALLY tailored before and this experience as so easy. They explained everything, made some tips for how to go about my wedding day and take care of my dress, and of course, made sure everything fit perfectly. My dress was completely transformed. I'm a believer in alterations now!! Appointments can be hard to get sometimes so I'd just recommend people book ahead of time. Also don't be like me and forget to bring your shoes - they will ask you to do that! -
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Giulia Sent on 10/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Tailor in the DMV Area!
This mother- daughter team is incredible. They are the best tailors I have ever used. They did alterations for my wedding dress and my mother's gown. Very professional and knowledgeable. It is hard to trust someone to alter your wedding dress but they put me at ease and exceeded my expectations. I am so happy with their work. -
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Bailey Sent on 08/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Michelle and Diane!
Thank you for the beautiful job on my wedding dress. I fell in love with a dress with this funky boning that did not work for me and BeFitted Tailoring did an amazing job taking it in so that it would actually fit my torso. They had some very helpful recommendations including how to travel with the dress to San Diego, how to choose the best undergarments, and how to make use of double sided tape. I am so grateful that the dress still fit over a year and a half later when I actually got married (after multiple COVID postponements). Thank you Michelle and Diane!-
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+2 photos
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Lauren Sent on 06/21/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Last minute saviors
My wedding was postponed for 9 months (thanks COVID!) and therefore my dress that had previously fit like a gem didn't so much anymore. Four weeks out from the wedding I went to BeFitted and these ladies worked magic!!! Not only did they take out my dress, but they offered advice to life my *girls* so they looked their best in my dress! They also fixed my bustle as it was done poorly at my last fitting appointment by another company. Also, their studio is SO CUTE!! Hire them for sure!!!! -
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Laura Sent on 02/28/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easiest part of being a bride.
Michelle and Diane were a dream to work with. They are super friendly, professional, and extremely organized. They answered my questions before I was able to ask them! My dress was a lot bigger than I thought it was (yay tulle!) but Diane was able to bustle it beautifully and Michelle gave me a diagram to help when I have to do it on the day. I am so happy I found Befitted Tailoring co.!! -
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Lauren Sent on 02/26/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truly the best! Wish I could do this again with them!
Wow, such a lovely experience! I appreciate how clear they are about all of their COVID policies and how efficient they were! My dress only took one fitting and it fit like a glove which I think speaks to just how talented these ladies are. I felt comfortable, heard, and I had a gut feeling I could trust BeFitted because how kind and hospitable they were. I feel like I left more educated about dresses lol! Thank you Ms. Diane for helping make my dress, my dream dress! -
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Magen Sent on 12/31/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredibly skilled and friendly mother-daughter team!
I had such a great experience with Michelle and Diane at BeFitted! They are such a friendly and skilled mother-daughter team! At the wedding my dress fit perfectly!! I loved my dress all along but was slightly hesitant before tailoring it about the way it would look on me. After working with BeFitted, I was amazed at how perfectly it fit me and how much more comfortable I was wearing it! Michelle and Diane are so good at what they do and gave great advice. They are super kind and responsive and had very fair rates. They made the experience special and way less nerve-wracking! Also, they were very considerate, professional and flexible as changes arose due to the coronavirus. -
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Katherine Sent on 12/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
I needed my dress hemmed at the very last minute (a week before my wedding) and BeFitted saved me. They were able to get me an appointment immediately and to rush my order. They could not have been friendlier or more accommodating, and I'm truly grateful for their flexibility. The hemming was perfect, and they were also able to add a bustle. I was so pleased with the whole experience, and I highly recommend them. -
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Rachel Sent on 11/29/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful work!
The ladies at BeFitted Tailoring Co. are fantastic. Both of my fittings were both relaxing and efficient - these women know their stuff! My dress was pre-owned and they gave me an honest assessment of the state of the dress and explained the alterations they would make in a way that I understood. In addition to perfect work, they made me feel like a bride in a stressful post-COVID world! You won’t regret entrusting your dress with BeFitted Tailoring. -
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Reagan Sent on 11/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Don't hesitate to trust Befitted!!
Michelle & Diane at Befitted Tailoring Co know what they are doing!!!! They helped me tailor my dress (less than 6 weeks prior to my wedding, due to dress delivery delays from COVID), helped me select an appropriate veil color, and prepped my dress for wedding day! They are extremely transparent, communicative, COVID-safe, and delivered beautiful work!! I highly recommend them!! -
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Jenna Sent on 11/17/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did such a great job
These are THE nicest people ever! But also they do amazing work! I loved my dress when I went in to get it fitted and honestly didn’t think I could have loved it anymore but when I went in to try it on after they had finished WOW! Also I am the only bride I know of in the past few weddings I’ve been to who didn’t have a bustle malfunction halfway through the reception!! Seriously cannot recommend this place enough!-
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+3 photos
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Nikki Sent on 09/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wouldn't have gone anywhere else
I ended up being a pandemic bride. I purchased my dress in Oct 2019 and from March until June, our wedding (9/12/2020) was completely up in the air. We decided mid-June to push forward and while managing all the other details, a dress fitting was not high on my list since my dress fit *mostly* perfectly. It was mid-July when I finally requested an appointment with Michelle & Diane - the first weekend of August (because I was like, "eh it is fine"). Michelle reached out to me almost immediately after I scheduled and recommended that I move my appointment sooner. After our exchanges via email I could feel their warmth and was so excited to work with them... and CAN I JUST SAY that everything about their shop, their policies, and their personalities are amazing! 1. they were efficient - I was in and out in maybe 20 minutes but never felt rushed. 2. they were both incredibly sweet and professional 3. they were completely honest with me RE: my dress was entirely tulle and while it wouldn't be impossible to bustle, it would not be ideal on the day of (very delicate, take a long time, etc)... Which is absolutely fine, because I entertained the thought of a second dress anyway. I just really appreciate that they were honest with me. I got my second dress, brought it for a few adjustments, picked up my dresses a week before the wedding... and everything was absolutely perfect. I've already recommended them to someone else and for all wedding/formalwear, they are my #1 choice and recommendation! -
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Alexa Sent on 09/27/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best!!!
BeFitted has been amazing to work with! I honestly can't praise them enough! They have done such a great job keeping me and others safe in their store during COVID. Everything is clean and everyone is masked.
I brought my wedding dress to them and it required a few adjustments as well as a bussle and a hem. The hem was done with such care and precision to maintain the lacey scalloped edges. My dress is ready with plenty of time to spare before my big day. I look forward to wearing my perfect wedding dress in a few weeks! They're even dry cleaning and preserving the dress for me after. So easy!
Additionally, when I had issues with a bridesmaid dress for another wedding, they were able to quickly fix the dress at a very reasonable price and it was ready so quickly.
Their attention to detail is unparalleled; they are so kind and friendly. I am so grateful for everything! -
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Amy Sent on 09/14/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!
I originally made my dress appointment in April 2020 for my wedding early September 2020. With COVID-19, the appointment had to be postponed due to stay-at-home orders. First, it was in June and then could be adjusted to end of May. Diane and Michelle were very open in communicating appointment changes and new safety protocols in the studio. I was not moving my wedding date and them making my dress work in the allotted time was of no concern. My first appointment was wonderful and we talked through options for my dress. My second appointment went so well with on-the-spot adjustments that I ended up being able to take my dress home that day! I would highly recommend Befitted for any bride in the DMV area. My experience was easy, fun, and enjoyable. -
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Jordan Sent on 07/07/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Experience!
Diane and Michelle are both wonderful to work with! My initial fitting was in February 2020 and I immediately fell in love with their space upon walking in. The whole appointment was quick and easy. I tried on my dress, explained what I thought it needed and they made some excellent suggestions as well. Both of them were helpful, super friendly and made the experience special. Once the COVID-19 pandemic began they were quick to send out an email addressing the situation and asking for any changes to wedding plans. I ended up postponing mine so we pushed back the appointment date for the second fitting. The entire process was very easy. I went in for my second and final fitting in June and felt comfortable with the precautions they had in place. Plus, the dress alterations were perfect. I only needed it shortened (which was no small feat considering the amount of layers my dress has) and for the straps to be shortened. I'm very happy with the experience and the result. I can't wait to wear my dress next year once the situation is more stable! -
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Stephanie Sent on 04/04/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Tailoring Experience! Highly Recommend!
This mother-daughter duo, Diane and Michelle, are truly a DREAM TEAM!!!! I could not have imagined my wedding experience without their expertise, support, & hand-holding throughout the process! They are highly experienced and know what they are doing. Moreover, the entire experience from booking to wedding day was five-star & very streamlined. They make every single bride/customer/family/friend feel important and answer all questions very patiently! They just made me feel relaxed about this element of the process, and that is huge...-
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+6 photos
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Catherine Sent on 01/28/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle and Diane are the BEST!
After a nightmare experience trying (and failing) to coordinate alterations for my dress through the atelier where I purchased it, I asked my coordinator for referrals and I'm SO happy things worked out and I ended up taking my dress to Befitted. These women are amazing, and they made every step of the process so easy and seamless. Will also say I give them huge props for how they integrate different tech platforms (payment, scheduling, etc) to make every step of the process so easy. I've never seen two people work so quickly! They did a huge amount of work to my dress and transformed it into absolutely the perfect fit. Can't thank them enough!! -
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Bri L. Sent on 01/07/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Dress Alterations!
I don't know what I would have done without Michelle & Diane! They are amazing, talented, professional, loving and super friendly. I had doubts about my dress alterations since I had illusion sleeves and they kept me calm throughout the process ensuring me that they would do whatever they had to to make it work. They made the dress fit absolutely perfect and it was better than I could have imagined. I would HIGHLY HIGHLY recommend. -
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Chelsea Sent on 01/02/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Glamorous!
These two women are FABULOUS!! They were complete saviors for me when it came to altering my dress. I found them online and saw all the positive reviews—contacted them ASAP but didn’t realize they usually like to see you at least 4 months before your wedding date. Due to unforeseen circumstances that occurred in my life, Diane and Michelle were the sweetest of people to “fit” me in. They are both exceptionally good at what they do and greet you like they’ve known you forever! I definitely put them through the ringer with my dress and it’s size, but they made my dream come true even the ungodly amount of hand-sewn buttons were added to my train which, at the time, I was willing to do without due to the time crunch! They insisted it was a must and I’m telling you, these are the women to go to!!! Professional, friendly, talented and unforgettable! Thank you!!! -
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Camilla Sent on 11/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect dress, awesome people!
Simply the best experience. Guided me through the whole process and we ended with a perfect dress. I didn't even know my dress could fit me this well if I wanted (and we were working on a limited timeline). The BEST place to go for alterations, period!!! -
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Sara Sent on 11/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best choice for wedding dress alterations!
I am SO happy I took my wedding dress to Befitted for alterations! Michelle was super helpful in walking me through the appointments and Diane did an amazing job with making my dress fit just right. They make the best team and truly want their clients to look beautiful! They were both so complimentary of my dress; they made me feel so good in my wedding dress. -
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Andrea Sent on 09/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST experience!
Diane and Michelle are amazing! They treated me like family - and made me feel absolutely beautiful in my dress. Their process is clear, organized and easy. They spent extra time to make sure I felt comfortable, welcomed my mom to attend fittings and learn how to bustle, etc. and truly made me feel like a princess. BeFitted was the best part of wedding planning - because I knew I could count on them. I could not recommend them more!! -
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Andrea Sent on 09/14/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Dress Excellence!!
Amazing!! So kind and so much fun. Super reasonable process and price. Answered all my questions. Love hanging out with these ladies who genuinely make you feel like family. Thank you for a perfect day Michelle and Diane! -
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Amanda Sent on 09/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best - dress was perfect!!
The best part of my wedding planning and my favorite vendor partners. These ladies are so kind, empathetic, and truly are so talented. Dress fittings were always really efficient and my dress looked perfect. Including my bustle (and I hate bustles)!
You deal with so many vendors when you are wedding planning - BeFitted was a choice I never looked back on. They are so responsive, tech-savvy, and do really great work!! -
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Bethany Sent on 07/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and Caring!
I loved my experience with Befitted Tailoring! They were so friendly and made me feel very comfortable throughout the whole process. I bought a used wedding dress and they were able to redo the bustle so it was easier to manage and hem the dress. There were a ton of layers to my dress and the hemming was beautifully done on all the layers. During one of the fittings I wasn’t feeling 100% because it wasn’t very supportive in the chest area. I’m a large C, small D and I couldn’t wear a bra with the dress. Even with cups sewed in, I still felt a little loose. That’s when Michelle introduced me to Brassy Bra and even helped me put it on! Taking the extra care to ensure that I was going to be super comfortable on my wedding day meant a lot. They were both very professional but also super loving and you can tell that they care about their customers and the job they do. I would HIGHLY recommend their services. -
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Emily Sent on 07/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five stars all around
Michelle and Diane are just wonderful. So friendly and warm, and absolutely amazing at what they do! They made my wedding dress fit me absolutely perfectly, and also created a gorgeous bustle that allowed me to dance comfortably all night long! Thank you for your gorgeous work! -
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Jane Sent on 04/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dress was Instagram perfection
I would give them 10 stars if I could!! My dress fit me like a glove and it was everything I dreamed it would be :)
Before I came in, I was compulsively stalking my dress on instagram because I was worried how it would look. there were so many people in the dress that didn't get the dress fitted and it looked so bad... I told the wonderful ladies at BeFitted what my concerns were and they fit the dress perfectly!!!!
I loved how honest they were with me and they recommended so many things I hadn't even thought of. I'm so happy, and I can't believe getting my dress fitted was actually this fun. I'm gonna miss these ladies! -
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Jessica Sent on 04/14/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So much fun!!!
Omg! The best part of my entire wedding planning experience! Befitted is fabulous and I had waaaay more fun that I thought getting my wedding dress tailored. I've never really gotten alterations on anything except pants (#shortpeopleproblems) so I came in with zero expectations and was basically a lost puppy. Michelle and Diane were amazing and guided me throughout the whole process. My dress looked PERFECT and I got so many compliments! I only wish they did other alterations too because now I can see what a big difference tailoring can make!! -
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Nichole Sent on 04/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are Miracle Workers!
I had bought a wedding dress five years ago before my engagement fell through and I loved it so much that I kept it, hoping one day I'd wear it. Well, the day came and the dress was a couple of sizes too big! Knowing it was going to take a skilled tailor to fix, I researched the best tailor in the Northern Virginia area and BeFitted Tailoring came up as number one. After working with them, I can see why!
The mother/daughter team are not only incredibly warm, compassionate, and professional, they also make you feel like you're the only bride they are working with, as they only take one appointment at a time in their boutique. This is in addition to the incredible talent it took to make my dress fit perfectly, which was no easy feat.
While a bit pricey, the cost is well worth it as the end result is a couture fit that is so incredibly flattering you're wondering where else you can wear your wedding dress when the day is over :) I highly recommend them! -
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Kaili Sent on 01/23/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The easiest part of the wedding!
Getting my dress altered at BeFitted Co was seriously one of the easiest parts in preparing for my wedding! BeFitted Co was a preferred alterations shop from where I bought my dress and it’s so easy to see why. Michelle and Diane are a mother/daughter duo who run the cutest alterations boutique in Alexandria. They see customers by appointment only, one at a time, which makes your session so personalized. And that’s exactly what you need with something so detailed as making alterations to a wedding gown. Diane expertly pinned and tucked my dress with ease and Michelle was an expert in next steps and made me feel so comfortable. The price was reasonable, and my dress was done on time. What more could you ask for? They were so encouraging and sweet, such a great experience!-
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+3 photos
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Kathleen Sent on 01/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Miracle Workers
I took my dress to get fitted 2 months before my big day and the team at BeFitted took amazing care of me. I needed to get the dress let out at my ribs, the shoulders pulled up, cups sewn in, and a bustle attached to my dress. My family lives in NJ and my bridesmaids that lived in town weren't able to come with me, so I was very nervous to go alone. Diane and Michelle made me feel like part of the family and assured me all of my alterations would be done on time and WELL! The shop is appointment only and you are the only bride in there at one time. This was nice because I received 1:1 attention each time. My dress came out beautifully and I felt confident and COMFORTABLE on my big day! If you are in the Alexandria area, I recommend you book an appointment at BeFitted. -
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Samantha Sent on 01/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A big yes from me
I love BeFitted! Really easy process and cozy little chic studio. I was worried that my dress would be too complicated, but everything ended up being superb. Fittings were quick, and the recommendations they made were really flattering! I hadn't even thought about wanting to take in the backside of my dress but it gave me some great curves. I'm so glad I ended up going here - I knew I was in good hands as soon as Diane started putting the pins in my dress! -
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Jacquline Sent on 01/14/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Impressed!
These ladies are GEMS. Super responsive, and very personalized. Every time I came in, I felt like I was the only bride they were servicing. When I was trying on dresses, I felt really stressed out by all the people walking through and browsing, so it was nice to come to a quiet, super cutely decorating little studio, and it just be me and the ladies at BeFitted.
My dress ROCKED and was super comfy. I got so many compliments and I only wish I could wear the dress again soon!! -
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Allison Sent on 01/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best experience!
My wedding was in December, and the wonderful ladies at BeFitted did my ceremony and reception dress.
I was also worried because my wedding is a destination wedding but they already were 10 steps ahead of me and gave me a special tip sheet that had guidance for what I should do when I get there. That was really nice because I had no idea what I was doing, but it was obvious they knew what to do.
In the end, I felt like a queen on my big day and everyone raved about my two looks. I'm so glad I went with the two dresses, and I'm so thankful to have found BeFitted!! I'll be going back to get my dresses dry cleaned and preserved too! -
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Jennifer Sent on 01/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Completely saved the day on a time crunch
I am the type of person who literally never writes reviews, but I think it's worth the 5 mins to tell the world about how great BeFitted is!!!
I was on a time crunch when I got my dress - the boutique said it was going to come in a lot sooner than it actually did. I was already stressed and I felt really panicked. I texted BeFitted from the number on their website, and they answered almost immediately. They squeezed me in an off-hours appointment and I went home feeling much better that night!!
The process itself was easy and surprisingly quick. The first fitting took almost the full 30 mins and they walked me through what they recommended, then we did the paperwork and deposit. My next appointment was literally 12 mins, and the final appointment was super short too!!
Michelle and Diane are super thorough and you can tell they know what they are doing. Before I left, they even tightened some of the original stitching and buttons for me for free because I said I was worried they might fall off on my wedding day and I can't sew for my life.
Location is awesome too - usually pretty easy to find parking! I really enjoyed working with these wonderful ladies and will be sending everyone I know their way!! -
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Annie Sent on 01/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect dress and really fun experience!!
Loved, loved, loved working with Michelle and Diane. I actually looked forward to my wedding dress fittings which is something I never even thought I'd feel given that wedding planning is so stressful!!
I had a pretty tricky dress to work with (silk, organza, lace), but the process went super smoothly. I had a bunch of questions, but they were patience and walked me through each answer.
I should add that I have a crazy work schedule, and they even let me book my appointments in advance so I could plan ahead of time.
My dress looked perfect and I felt sad when the process was over. I got my dress cleaned and preserved here too and my dress looked beautiful. Would highly recommend! -
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Elizabeth Sent on 11/15/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service and product!
Would 100% recommend them for any tailoring needs. Michelle is EXTREMELY responsive and on the ball (not to mention their shop is cute, trendy, and comfortable). The tailor does a wonderful job. They were flexible (I came in 2 months prior to my wedding with a dress that I had no idea if it would fit and they took me under their wing). I had them sew buttons all down the back of my dress and it turns out we didn't have enough. One week before my wedding the extra buttons came and they had them on in a flash. I couldn't even believe it. They reassured me the whole way and even when I missed my last appointment in straight panic of wedding mode, Michelle was calm, accommodating and so kind. She responds via text so you can reach her when you need to. I really, really appreciate them and will go back to them in the future for any needs I have. -
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Marla Sent on 11/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
BeFitted BeDazzled!
I used BeFitted for my wedding gown alterations and was very pleased with their services. I had to have quite a bit of my lace dress hemmed (I wore flats) and some fabric taken in the shoulders/back as well as a rhinestone belt sewn on and bustle added. Their pricing was a bit more expensive than I anticipated, but they are a specialty shop who only work on bridal gowns and I'd rather spend more for the comfort in that they know what they are doing. I don't think I was overcharged given the extent of what I needed. I never had issues scheduling or rescheduling my fittings and everything was done in time. They were very friendly, professional, responsive, and clearly love what they do. Highly recommend! -
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Alexandra Sent on 09/19/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I'm so glad I went to BeFitted Tailoring for my dress. They did a wonderful job and were really communicative throughout the process. I was a bit nervous about the price because my dress has a lot of lace that would be very expensive to alter, but they did it for a very reasonable price. -
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Kathryn Sent on 05/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with BeFitted. They are an amazing mother-daughter team. My wedding dress just needed minor alterations (hemming and a bustle), but they were so attentive to detail and really wanted to make sure that I looked my best. As they promised, my bustle stayed up the entire night while dancing! They only do wedding dresses, and are very competitively priced based on other vendors I spoke with. Their shop is such a great space and they make you feel completely comfortable. I would highly recommend BeFitted! -
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Elly Sent on 01/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I’m so thankful for the ladies at BeFitted! They truly are the best at what they do. I returned for my own wedding dress after I had a bridesmaid dress altered. Even though my wedding dress was not the norm, they managed to take it apart and have it fit perfectly to my body. My mom and sisters had their dresses fitted and they were very happy with the results as well. Thank you for making this process enjoyable and painless! -
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Julia Sent on 11/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The duo at Befitted are nothing short of spectacular. Despite having my dress custom ordered, it came in with the back coming down to basically the top of my crack..very scandalous and NOT appropriate. I was in an absolute panic until I went into Befitted and worked with Michelle and her mom. Diane was a superhero and lifted the entire back of the dress up so that I felt more comfortable and covered. BLESS YOU DIANE. They are both extremely courteous and professional. They will ask you detailed questions about the overall look of your wedding, how you want to feel that day, what body parts you are most self conscious about and will use that information to tailor your wedding dress exactly to how you envision it. I am very self conscious about my midsection and Diane and Michelle paid extremely close attention to how my dress fit around that area making sure I felt comfortable and confident. The studio is very convenient and I love the fact that they only have private appointments. They are very flexible and have great hours — they are always willing to work around your busy wedding planning schedules! I couldn’t have asked for a better team to do my wedding dress alterations. Thank you!!! -
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Kristen Sent on 07/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not express how much I appreciated and LOVED within with Michelle and her mother!! I was so upset when I picked up my dress from the shop and it was STILL 2 sizes too big! They got my dress to fit me perfectly!!! and took off parts of the dress which I did not like. Not only this, but I ordered my nieces dress, which also came in too big, with no returns! she was able to fix this last minute as well with a discounted price! they worked extremely well with my nieces, and were so accommodating!! They are a MUST use for your wedding dresses! -
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Megan Sent on 04/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Diane and Michelle, the mother-daughter team at BeFitted are absolutely amazing and I am so happy that I found them to do the alterations on my wedding dress! Diane does all the alterations; her technical abilities are limitless and her attention to detail is stunning. My dress had many layers, including a delicate lace overlay. Diane masterfully added a corset back to the dress, using extra lace to create a modesty panel that looked as if it was an original feature, and re-set the lace sleeves perfectly. Michelle takes care of the front-of-the-house work. The appointment booking system which she has set up is so easy to use. She responds promptly and was very flexible with helping to find appointment times for me. She assisted Diane during the consultations and fittings; it was fantastic to have experienced, knowledgeable experts clearly explaining my options to me, listening to my thoughts, and making sure that we were on the same page before any cutting took place. Beyond their skill and communication abilities, Diane and Michelle are passionate people who take a deep, genuine, loving interest in their clients. I looked forward to each of my appointments and was deeply touched at how readily they went above and beyond to help create my wedding look. Thank you, Michelle and Diane, for your role in the best day of my life!!!!! I am grateful to have found you and can't sing your praises loudly enough! -
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Danielle Sent on 02/20/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michelle and her mom are amazing. They are great at what they do and having impeccable customer service to boot. They were able to accommodate my schedule and were incredibly helpful. I will be coming back here for all of my tailoring needs beyond my wedding! -
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Valerie Sent on 11/18/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would give more stars if I could!! BeFitted was absolutely amazing. I would recommend them and only them to any bride that needs their dress tailored. I took my dress in for a rush job, a non-professional tailor tried to help me out with my dress and it ended up not being what I wanted. It was 2 weeks before my wedding when my bridesmaids reached out to BeFitted for me. They were realistic with what they could do but did absolutely amazing things with the dress!! They had to re-do the hem, re-do the bustle, take in the dress about 2 inches on the either side, and they smoothed out the hip area which had an odd protrusion. The bottom was still a bit off but I want to make it clear that it was only like that because of the previous cuts and attempts made to hem.
The finished product made me feel confident and beautiful. Michelle and Diane were kind and warm, they were welcoming and talked me through all the details. They let me facetime my mom in during the appointment and answered her questions, my questions, and my mother in laws questions. They told me their opinions while letting me choose what I liked best. On the last day to pick up my dress I had two people from out of the country with me, they let me try on the dress again for everyone even though I know it was closing time for them.
They are reasonably priced and Diane is an expert tailor, she has been doing this for years. Their store front is really nice and has places to sit when you bring friends and family -- although not huge so don't bring more than a few people! Parking is super easy and the frosted windows make things feel really private and secluded. You will be so thankful if you book here!!! -
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Kristin Sent on 11/24/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
I bought my dress at BHLDN and brought it to BeFitted to get it altered. They did a great job making an already beautiful dress look incredible! I felt beautiful and very comfortable in my dress. I highly recommend Diane and Michelle! -
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Katherine Sent on 10/12/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Excellent customer service
Getting my wedding dress altered during the pandemic was stressful but Befitted made everything much easier. I felt very safe throughout the process and was able to get everything I needed done in two appointments. I received so many compliments on my dress and how beautiful it looked. -
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Leslie Sent on 06/24/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Love Michelle and Diane!
I cannot stop recommending BeFitted to anyone who asks! Diane and Michelle are not only talented and professional, but also such a joy to work with! I was nervous about alterations as I had a very simple fit and flare dress that needed to fit like a glove, and it also needed to be sized down pretty significantly. While alterations were not cheap, I felt completely confident throughout the process that they were going to be perfect and that piece of mind was worth every penny.
I had 3 fittings starting about 4 months before the wedding and felt so supported throughout the whole process. I loved how transparent and communicative Michelle and Diane were, scheduling all my appointments in advance, answering all of my questions, talking me through each and every step of the alterations, and providing me with tons of info when I finally took my dress home. It was honestly one of the least stressful parts of wedding planning as these two ladies were so on top if it!
The best thing about BeFitted is that Diane and Michelle were always willing to give both their professional AND personal opinion. There were so many decisions to make around alterations it really helped feeling like I had a friend in the room telling me what they thought would look the best, rather than someone who was trying to make as much money as possible off me or just rush me out the door.
The only negative thing I have to say is that I was very concerned about my bustle breaking and the train being a pain all night... so much so that I really considered removing the train to my dress. Although I was assured the bustle was very strong and reinforced, it broke less than 10 minutes into cocktail hour and was in fact a pain all night. I wish I had just followed my heart and cut off the train, or had a "backup" bustle option added in case the bustle failed (e.g. wrist loop).
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Jess Sent on 11/04/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Super friendly and super talented
Michelle and Diane are absolutely fantastic! I bought my dress in another state (where my Grandmom and parents live) but couldn't get alterations done at the store, and was in a complete panic trying to figure out what to do. I was SO glad I found BeFitted! Michelle walked me through every step of the process and no matter the "crazy bride" question I had, she was able to answer and made me feel so comfortable! On top of being really nice people, my dress turned out fantastic! I ordered extra beading from my designer to get added to the train, and even though it was a big job they made it look easy. I loved my dress and it fit perfectly for my wedding! -
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Sarah Sent on 01/11/20193.8 out of 5 rating3.8-
Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Decent Little Tailoring Shop
The ladies at BeFitted were very nice to work with. They came very highly recommended, which is why I chose to drive 90 minutes from my hometown for them to work on my dress. They worked very hard to make my visions a reality and even altered a pair of Spanx so that they could work underneath my open-back dress. They also added a jeweled belt to my dress with truly made it come together. It was beautiful!
But due to a couple little issues that came up after my final fitting, I had to take a couple stars off my review. First, when I brought my dress home roughly 2 weeks before my wedding, I took it out of the bag and noticed one of the shoulder seams was coming undone. In their defense, normally I would've contacted the shop and I'm sure they would've taken care of it. But in my case, I was traveling 90 mins one way for each of my fittings and could not budget in another 4+ hour trip for them to correct it. Luckily I managed to fix it myself.
Also, at my last and final fitting, I only then noticed that the strap of the Spanx we worked so hard to get to work under the dress was visible. I'm sure it had been visible in other fittings, but neither of the ladies had mentioned anything to me. When I brought it up at my last fitting, their answer was to use double sided fashion tape (which was their answer to a couple minor things I took issue with- "just tape it"). I did a dry run with a friend at home- No amount of tape was holding a bra strap in place all day. So sadly the Spanx that I spend money on for their to alter additionally went unworn the day of. I was VERY concerned about this because like all women, I have body insecurities, but I went without any shapewear on the day of. And to be honest, I think everything looked fine. Just bummed to have spent the time and money for nothing.
Thirdly, my dress had a very small train and I asked for a bustle to be put in so that people wouldn't step on my dress on the back floor. Unfortunately, the bustle came undone I don't know how many time during the day that I ended up just holding my dress most of the night. Nothing terrible; just annoying.
Finally, I did have a wardrobe malfunction. Which is a little ironic, because as they were sewing in the hook to the back on my dress that held it all together, they promised they never had a wardrobe malfunction. But sadly, the hook failed halfway through my reception. Thankfully my photographer had safety pins and we were able to pin me together and I didn't have to leave my reception early due to being half naked. Overall, they were very sweet and professional and did a lovely job on my dress and I can't complain with the overall look on they day of. Just a few too many annoyances to give them a full 5 star rating. -
Quality of service
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Jarrod Sent on 07/01/20193.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Able to complete in time
Very professional. The job was done in time, however the dress did not fit as expected. We had to remove the boning ourselves. -
Quality of service
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Kate Sent on 11/03/20211.8 out of 5 rating1.8-
Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do Not Hire Them
Do not take your dress here. They are careless and expensive. I was rushed to make an appointment early because of the pandemic and they didn't know how long they were going to be open or how long it was going to take to make alterations.
I was rushed during the appointment because they had overbooked clients and had multiple brides in the salon at the same time. I barely had time to put the dress on before I was rushed to give you my credit card. The time spent analyzing the dress was not sufficient and the seamstress was moving too fast and was not listening to what I wanted to do with the dress.
I was told that the things that I wanted were included in the quote and they were not. Making the price I ended up paying for the alterations even more insanely high.
I ended up taking my gown to another seamstress, she took impeccable care of the dress and charged half the price. She said that the BeFitted Tailoring team did a terrible job taking care of the dress, there were snags in the dress from pins and needles, the cuts in the gown were sloppy and not consistent, the seams in the dress were done over the boning and not properly completed. You can see where the seamstress sewed the bra cups into the dress through the front of the dress because the job was done too quickly. There was puckering happening with the fabric because the fabric was not matched up properly when they sewed the dress back together.
I brought up multiple concerns during my fitting and I was told that they would be addressed at my final fitting before the wedding or that they were not issues. Which I now know were lies and ways to just rush me out of the shop. They refused to listen to my requests to fix the dress and were reckless with my designer gown. I would never recommend another bride take her dress here, you will regret it. -
Quality of service
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Rachael Sent on 12/16/20221.4 out of 5 rating1.4
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Serious Tailoring Errors + Poor, Hurtful Customer Service
I unfortunately have to leave this review to warn other brides about using this company for dress alterations. Below are details on my experience that, in summary, was marked by shockingly bad errors in the final alterations and poor customer service. The outcome of my alterations was so bad I felt I couldn't walk down the aisle in it as it was, and I had to take it to another tailor, Green & Blue Tailoring in DC, 2 weeks before my fitting (luckily they were able to fix it and make me feel beautiful on my wedding day!) My customer service experience was awful. I never expected to sob uncontrollably at my final fitting because the final alterations were so bad. I also never expected to essentially be told it was my fault because of the dress I chose, then rushed out the door while I was still sobbing, without any offer to fix the errors in their work. I wish I had taken/kept photos, but didn't think of it at the time.
Errors in the alterations work, which were all fixed by Green & Blue and therefore clearly due to low-quality work:
- The hem flipped up on both sides - Michelle said it was just caught on the carpeting, but it wasn't.
- The straps were shortened more than the pinning in my second fitting, so that the waistline was too high and unflattering
- The sides gaped near the bust - Michelle said it was due to the style of dress and that I'd have to use dress tape. I didn't need any on my wedding day after Green & Blue tailored it correctly.
- Green & Blue was also able to fix other little things about the dress that Michelle had told me they couldn't fix, like a bump in the lace lining under the skirt and the material on the zipper.
Customer service experience:
I was SOBBING when I saw myself in my gown at my pick-up fitting. And I mean SOBBING. I couldn't stop. My mother told me later how shocked she was because she has never, in my life including in my childhood, seen me break down uncontrollably in public like that. I was crying even as I swiped my credit card. I was rushed through even though I was distraught, because another client was coming in (all appointments are max 20 minutes long, including changing in and out of your dress!). All Michelle offered was "you look gorgeous," "use boob tape," "this material was hard because it was not a new dress" (even though it was 100% silk with no embellishments and had not been used by a bride before...) and "it will all be better once the dress gets a good press" - NO offer to try to fix any issues even when I emailed her about a couple such as the hem once I got the dress home. She also said to me "After everything you've been through with your wedding dresses, you must just want to get your wedding over with!" even though I was SO thrilled and excited for my big day UNTIL I picked up the dress they'd altered. She said that because I at one point had brought in a second "reception dress" then changed my mind about using it. The suggestion that maybe it was MY fault I was unhappy with my dress because I clearly had had a change of heart about a totally separate dress months earlier was ridiculous, and the idea I'd "want my wedding over with" was hurtful to hear while I was crying about how ugly I felt in my poorly tailored wedding gown. Their terms and conditions they make you sign at your first appointment state that once you pick up the dress and take it off their premises, it's officially not their problem - so clearly she was trying to get me out the door with the dress so they wouldn't have to do any more work on it.
I wrote Michelle once Green & Blue had committed to fixing everything about my dress, letting her know what the content of my review would be. I was hoping she might offer a partial refund since I had to pay a second tailor to fix their work, but was disappointed with her defensive response.
Be warned - the tailoring quality is NOT worth the high price point, and if your tailoring experience doesn't go perfectly and you aren't 100% happy when you pick up your gown, this place will NOT take care of you the way others in this business will. -
Quality of service
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