Bacchus - A Bartolotta Restaurant Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9
Excellent
45 reviews
Recommended by 98% of couples
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.8 out of 5 rating4.8
-
Professionalism 5 out of 5 rating5.0
-
Value 4.8 out of 5 rating4.8
-
Flexibility 4.8 out of 5 rating4.8
-
Ashlynn Sent on 04/22/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Outstanding Food and Service
We had an intimate wedding at Bacchus – A Bartolotta Restaurant and had a great experience.
The planning team was excellent and made sure everything ran smoothly from start to finish. They were also very accommodating with allergies and dietary needs.
The service was great, the food was outstanding, and everything was timed perfectly. Our guests loved the conservatory space.
A snowstorm during our wedding made the setting even more beautiful. Highly recommend.-
-
-
+2 photos
-
Quality of service
-
Judy Sent on 10/19/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I recently hosted a bridal shower for my daughter-in-law at Bacchus. The setting was nothing short of stunning!!! The white framework, windows, terrace, and lakeshore views provided the perfect backdrop for white lace and vintage china inspired event. But for those of you who have seen the beautiful space, that should not come as a surprise! What you may be most interested in is the exceptional service offered by Bacchus. We brought a great deal of our own embellishments into the venue including antique china, lace table cloths, vintage furniture and even a custom bar! Tricia and her staff could not have been more accommodating. From the way in which they handled the vintage goods, to the care in placing everything as though it was lifted off of a Pinterest page, they were simply amazing. To top it off, I had the bar staff duplicate a specialty cocktail from one of my favorite establishments, and they did so to a "T!" And then, of course, there was the food. In typical Bartolotta's fashion, it was nothing short of spectacular. I cannot think of one thing that I would change about the entire event. I spent over a year planning and collecting vintage goods and china so that I could give the most beautiful bride a shower that she would never forget. Bacchus was able to bring my vision to reality, and did so with all of the care and attention to detail that you simply cannot put a price tag on! I would highly recommend Bacchus for any event! -
Quality of service
-
Ruth Sent on 09/09/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
No advice. It was exceptional. -
Quality of service
-
Greg Sent on 08/23/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We want to convey our appreciation for the great job Amy and the team did handling our rehearsal dinner last Friday evening. Also we want to thank you for making the outside courtyard available to us for the wedding ceremony rehearsal. The extra space was a great help in making the main event on Saturday a success. Everything was perfect. -
Quality of service
-
Marci Sent on 08/15/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We could not be happier with our Bacchus experience. The food and service were exquisite and Tricia was a fun, thoughtful, efficient, knowledgeable and extremely effective event planner. We can't wait for future celebrations at Bacchus. -
Quality of service
-
Kim Sent on 08/12/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly recommend using Bacchus. Library Room w/ private patio was a lovely venue. Service and food quality were superb! -
Quality of service
-
Laura Sent on 04/18/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Five stars isn't high enough to accurately reflect the quality of service we received during our recent reception at Bacchus. Working with Tricia and the rest of the staff was an absolute dream - they were friendly, responsive and such a help when we had random questions or requests. Our reception went off without a hitch and, thanks to the amazing staff, we felt like we really got to enjoy and experience our own reception. And the food! Oh, the food. From appetizers to late-night snacks, everything was phenomenal. We're so glad we picked Bacchus. -
Quality of service
-
Christian Sent on 09/28/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bacchus and their staff made our big day absolutely perfect, and stress free. We held our both our ceremony and reception at Bacchus, and their event planner Tricia, made sure everything went off without a hitch. Bacchus provided us with accurate pricing and logistics, as well as recommended vendors well ahead of our big day, which allowed us to make the right decisions regarding our wedding. As the wedding approached they made sure we had everything we needed in place, all of our questions answered, and made sure they did everything they could to accommodate our requests.
For the actual event, the staff was amazing and professional, the food and drinks were phenomenal (the same quality you would get from the restaurant if you were there as a table of 2), and the setting was beautiful. -
Quality of service
-
Katie Sent on 09/24/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We held our rehearsal dinner at Bacchus and it was wonderful. The conservatory is a beautiful room, full of light in the summertime. The food was delicious (that is a given) and the staff were extremely professional and courteous. The wine list is also tremendous. We worked with Tricia to plan this event and she was always very responsive to our questions and was quick to help us. -
Quality of service
-
Kiko Sent on 07/23/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tricia was a DREAM to work with! She made the process of booking the space and all of the details so smooth and enjoyable. She is incredibly communicative and our questions were always warmly received/answered. We will always have fond memories of visiting the conservatory in Bacchus for the first time with Tricia and how special all of the wedding moments were from start to finish. Thank you, Tricia!! -
Quality of service
-
User2172458 Sent on 06/10/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The entire staff was such a pleasure to deal with! True professionals....made our day so very special and our guests so welcome!! Tricia is a rock star! Our day exceeded our hopes-thanks everyone at Bacchus!! -
Quality of service
-
User2158505 Sent on 06/01/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tricia and the staff at Bacchus made our day so very special! There were countless times they went above and beyond to ensure we and our guests had everything needed. It couldn't have been a smoother, easier process with the highest level of service. We are so very happy with our choice of Bacchus for our wedding! -
Quality of service
-
Grace Sent on 06/01/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
From the gorgeous venue, to the phenomenal staff, Bacchus gave us the wedding we'd only dreamed of. They were very accommodating when we'd asked for a brunch reception, and the food exceeded every expectation. Of note, Tricia is an exceptional coordinator. We really felt she had our wishes and interests in mind, and she was terrific in meeting us whenever we felt the need to plan or discuss. It was a pleasure to experience the Bacchus' hospitality, and we felt proud to give our family and friends such a classy and eloquent reception! -
Quality of service
-
Danny Sent on 11/24/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I have been to hundreds of speical wine dinners and this one was in the top 5. Food, service , setting and wine ( although we brought that ) were all outstanding. -
Quality of service
-
User1937372 Sent on 11/24/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We have been using Bacchus for years when hosting our annual dinner. The staff and food are always phenomenal. You won't be sorry. -
Quality of service
-
Robert Sent on 11/01/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My daughter's wedding was just fabulous. It could not have been better because every thing was excellent. The meal was among the best ever (including NYC, Washington, DC or Italy). I want to thank Katie, Tricia and the entire staff. I was happy to pay this check. A totally excellent experience. -
Quality of service
-
Jody Sent on 10/30/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tricia did an outstanding job along with the staff. Everyone was very friendly and accommodating with special requests.
The food was excellent and atmosphere perfect.
I highly recommend Bacchus, our event was flawless. -
Quality of service
-
Craig Sent on 10/30/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tricia is a true professional who always takes care of the details. I love working with her! -
Quality of service
-
Rebecca Sent on 10/30/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Not only is Bacchus a beautiful venue, but planning a wedding here was incredibly easy. Tricia and her team were very flexible and answered all of our questions, helping us to make decisions along the way. On the day of the event, the staff was gracious and attentive to wedding guests with special needs and made sure we had everything we wanted or needed. The room was gorgeous and service impeccable. The food was fantastic! Many of our guests mentioned that this was the best wedding food they'd ever had! I could not have asked for a better venue and wouldn't change a thing about the wedding.
-
Quality of service
-
User1893337 Sent on 10/29/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
All staff members provided a high level of service and professionalism to make the day special. The expertise helped drive even small details in a direction that only helped the overall success of the event. Thank you for the memorable day and experience to get there! -
Quality of service
-
Katie Sent on 10/29/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very professional. Worked hard to get exactly what we wanted -
Quality of service
-
Dennis Sent on 10/24/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This was an unbelievable event and perfect in every way. Our event was held in July and our guests still remark on how they thoroughly enjoyed the evening; from the extremely high quality of the food, the professionalism, responsiveness and positive attitudes of the wait staff, to the beautiful setting of the Observatory Room. Our Event Planner Tricia Smith was a joy to work with. She was open and responsive to our special requests, and the entire event came off perfectly. Despite this being being a major event, she made the planning of this event extremely easy for my wife and me. She was extremely professional and competent through the entire planning process, and consequently, we had high confidence that everything would be perfect, and it was! We could not imagine another restaurant in Milwaukee that could match the event that we had at Bacchus! -
Quality of service
-
Pat Sent on 10/24/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tricia and her team were great from beginning to end. The Bartolotta group is always top notch and the best for special events. -
Quality of service
-
Terri Sent on 10/22/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tricia is outstanding to coordinate with and makes everything so easy. Food and beverage are consistently outstanding for discerning clientele. Wait staff is consistently outstanding, attentive, timely, knowledgeable and always aim to please. Everything is top notch. This is our board's favorite dinner venue in Milwaukee. -
Quality of service
-
Jeanne Sent on 10/22/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Working with Tricia Smith at Bacchus was again, a great experience. She is a valuable resource in making the process easy for setting up our Board of Directors dinner. Thanks Tricia! -
Quality of service
-
Caralyn Sent on 10/22/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Food, service and catering staff are all excellent. -
Quality of service
-
User1875050 Sent on 10/20/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent service, food, and attention. Very elegant. I would highly recommend Bacchus! -
Quality of service
-
User1872423 Sent on 10/19/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The event coordinator Trisha, was instrumental in making sure all the details for our event were perfect. Atmosphere, food and service. What a special night for all. -
Quality of service
-
Bronwen Sent on 10/17/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tricia and her staff were wonderful to work with, both friendly and professional.
Tricia was excellent at suggestioning referrals for other vendors, such as florists etc. Tricia was always there when I needed here providing every little extra thing we might need to make our wedding the success it turned out to be! -
Quality of service
-
Jessica Sent on 10/17/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding rehearsal dinner at Bacchus. Our point of contact with Bacchus - Tricia - was extraordinarily helpful, extremely accommodating and quick to respond. Overall, the food was amazing, the service impressive and the event beautiful. -
Quality of service
-
Lauren Sent on 10/23/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Words could not express how perfect the Bacchus and its staff made our wedding day. The food was AMAZING (the dining room actually got quiet when the main course came out), the staff so polite and responsive and the space was gorgeous. We were able to have the ceremony, cocktail hour, dinner and dancing all in one location, making our day seamless. Tricia, the catering director, guided us gently throughout the process and was very conscious of our budget and vision. We are so eager to have our anniversary dinner there! -
Quality of service
-
Cara Sent on 10/18/20164.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
We loved our wedding at Bacchus. Tricia was so helpful and was willing to help us or answer any questions along the way. On the night of our reception, the staff were all very helpful and nice. The conservatory made for a lovely setting for our reception and it was very comfortable to dance the night away. It's just a shame it went so quickly.
We had about 8 tables and it was rather tight, such that our band wasn't able to set up until after dinner was over. I wish the transition could have been a little faster, but it gave my husband and me a chance to step away and have a few minutes together. -
Quality of service
-
Deanna Sent on 08/20/20164.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We can truly say we experienced our dream wedding at Bacchus. Every one of our guests complimented the food, the venue, the service and, frankly, the whole event! We have heard not one negative remark. Tricia was excellent to work with and very accommodating. She was able to help us modify the menu to have options that were pleasing to many guests, especially after the chef changed the vegetarian selection. She worked with us to make sure the original selection was available for our guests. The staff seemed as excited as we were in the planning and executing of our event. I highly recommend Bacchus as a wedding location! -
Quality of service
-
User2352779 Sent on 10/06/20154.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
The conservatory at Bacchus was beautiful for our rehearsal dinner. We had about 56 people in attendance, and the room felt very full for cocktail hour, and very comfortable for dinner. The staff was EXCELLENT. They made up the tables beautifully with the items I had dropped off, and could not have been more kind and accommodating. The food was delicious, and the staff didn't hesitate when one person had to change her meal. I can highly recommend Bacchus. It was a great evening! -
Quality of service
-
User1893949 Sent on 10/29/20144.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tricia Smith did a superb job in helping to plan and execute our Rehearsal Dinner -
Quality of service
-
Joanne Sent on 10/22/20144.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Bacchus was a beautiful site for our son's rehearsal dinner. Trisha gave us excellent advice on everything from menu suggestions to a local florist, transportation company, and audio-visual assistance. The dinner was spectacular--it was truly an unforgettable evening! -
Quality of service
-
Shelley Sent on 08/19/20164.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
Great space for about 60 people. More than that would have been tight unless we were able to use the patio. Service and quality of food was exceptional! -
Quality of service
-
Jenny Sent on 12/01/20144.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Tricia Smith is top notch -she is so wonderful to work with and we always appreciate her calm manner and her willingness to go the extra mile! -
Quality of service
-
User1883379 Sent on 10/24/20144.7 out of 5 rating4.7
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Great venue, top notch food - Tricia is amazing - very organized, easy to get a hold of, and very professional. I would have given 5 stars for the quality of service, but we did have one issue with one of the waiters that should have been handled differently. Otherwise, it was a perfect wedding venue, and I would highly recommend it. -
Quality of service
-
User1895746 Sent on 10/30/20144.5 out of 5 rating4.5
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
The Bartolotta group is extremely professional from start to finish. They have the qualified staff that it takes to make our events successful. The food was amazing at Bacchus and the service is always spot on. I would recommend the Bartolotta restaurants for any occasion. We have never been disappointed. -
Quality of service
-
Mark Sent on 10/10/20164.4 out of 5 rating4.4
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
The waiter (I can't recall his name) that we had was outstanding. He knew the menu very well and was well informed. We had a special room with an outstanding view of the lake which made my parents' 50th anniversary outstanding! -
Quality of service
-
Tim Sent on 10/10/20164.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Bacchus is a fantastic location for a rehearsal dinner. The view is great and the food and drinks are even better. They are easy to work with and overall our experience was easy and the party was great. Our guests raved about the food and everyone had a great time. As far as price goes they are on the higher end, but you definitely get what you pay for. -
Quality of service
-
Sherry Sent on 10/17/20144.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 2 out of 5 rating2.0
We had wonderful comments about the shower from all the family and friends. Could have used a little more flexibility with food choices but over all it was the best shower I have ever given.
-
Quality of service
-
Helen Sent on 10/10/20164.3 out of 5 rating4.3
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 3.5 out of 5 rating3.5
-
Flexibility 5 out of 5 rating5.0
Ask how long the service will take. Wait time between courses was too long.
-
Quality of service
-
Megan Sent on 11/07/20143.2 out of 5 rating3.2
-
Quality of service 5 out of 5 rating5.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 5 out of 5 rating5.0
-
Value 2 out of 5 rating2.0
-
Flexibility 3 out of 5 rating3.0
The staff that served our event were amazing! They were so hospitable, and detail oriented! Our event coordinator did a poor job of being detail oriented and responding to our emails. The largest part of being an event coordinator is being organized and responding quickly and she did not do that. The management needs to have their details in line as well. We ate at the restaurant twice and no one had any idea of our reservation. The first time, we were entertaining family and showing them where we were having our wedding. We were celebrating my birthday and my Mother's. Our meal was less than ideal. There was also no acknowledgement of birthdays or the fact we were booking with them. Our event coordinator knew of our meal and invited us back for a complimentary meal for me and my husband. We came back and nothing was complimentary and the server had no idea we were buying out their restaurant. Our server was amazing and we wanted to request her at our wedding. Our event coordinator had no idea who the server was. She asked if we could describe her appearance or remembered her name?! They use opentable, you can look that up, oh and you can put guest notes in so that you can take care of important guests. Honestly, Bacchus' hospitality is lacking and disappointing. -
Quality of service
Are you interested?
Are you interested?