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Austin Gourmet Reviews

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Reviews

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4.6 out of 5 rating
4.6 out of 5 rating
12 Reviews
92% recommend it
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    Lina Sent on 03/21/2017
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    Had a wonderful experience with Austin Gourmet, great service and had the Buffet with BBQ was delicious - Highly recommend it.
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    Megan Sent on 09/19/2015
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    Austin Gourmet catered our wedding this past August, 2015. Our date happened to fall on the day of the windstorm and most of the lower mainland lost power. Thankfully, the team at Austin Gourmet were ever so prepared and our food was served warm and on time. If there were any problems for them that day, I wouldn't have known, their service was flawless. It was a day of chaos for us, so a good meal was much needed as we were forced out of our wedding venue due to power outage. We had dinner, and it was absolutely fabulous, then we had to move on to our 2nd unplanned venue. Austin was so accommodating and even came with us to our new venue. They easily could have said no, as setting up and taking down a buffet isn't something small and quick. They followed us, to make sure we had coffee/tea, late night snacks and to cut our cake. Our 2 lovely servers, Nancy and Vicki, and our chef, Don (stand-up guy), were amazing. I can't even begin to say how thankful we were to have them with us that day and how helpful they were with everything going on. Austin Gourmet's food was delicious, our guests raved about the food. I would highly recommend hiring the professionals at Austin Gourmet for any of your catering needs! Call Brandon now! Great Job guys!
  • User2261256 Sent on 08/08/2015
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    Austin Gourmet has provided catering services for our wedding last week (2 Aug,2015). We had quite a variety of food including full roasted Pig, which tasted so great and was presented in the best way possible. Everyone who ate enjoyed every single bite.

    We discussed all of the food we like and ideas of what we could serve at the wedding. The Austin Gourmet team is very conscious of making sure their food is fresh and in season. They had come up with a great idea for the salad as display for when all our guests walked in. It looked beautiful and tasted delicious. Everyone loved the appetizers and the dinner options.
    Our Menu was:
    Appetizers: Smoked salmon canapé, keish, chicken satees, bacon wrapped scallops....
    Salads: Emperes Salad, Greek salad, southwest potatoes, tortellini pesto.....
    Main course: roast winter veg, rice pillouf, roasted artisian potatoes, spinach ricotta cantolenni with rose sauce, roasted lamb, swedish meatballs, chicken parmesan, and Roasted pork.....

    Yummmm... everything was so great and delicious....
    Besides amazing food we had a great always smiling and helpful servers

    I highly recommend Austin Gourmet to everyone...
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    Emilie Sent on 05/25/2015
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    Austin Gourmet had an amazing selection of food to choose from and the waiter's that served the food at our wedding went to all the tables and asked how the food was and if there was anything they could do for them. What was a surprise but took even more stress off of us, was they came to our venue earlier than expected to set up! And to top it off, the prices were extremely reasonable!
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    Jocelyn Sent on 07/26/2015
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    We were very happy with Austin Gourmet and would use them in a heartbeat. They went above and beyond what we expected and great food and great service staff. I craved their food for months after our tasting and was happily satiated at my wedding! I still crave their food again to this day...
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    Nicole Sent on 10/19/2014
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    AMAZING loved the servers!! the bartender was amazing. the food was raved about by all my guests!! can not say enough amazing things!
  • User2012738 Sent on 01/17/2015
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    Austin Gourmet provides an incredible value for your money and tasty food! The company is family run and you are treated like family when you hire them.

    Brandon (General Manager) is always there to answer your questions and very helpful in making sure you get exactly what you want. I probably pestered him more so than other brides as we had to accommodate a variety of food intolerances but Brandon never made me feel like a burden.

    Relative to other caterers you get an incredible amount of food for the price you pay and it is quality food. I swear the food was even better the night of the wedding compared to our tasting and typically I would say it goes the opposite way!

    I would highly recommend Austin Gourmet to any bride!
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    Marj Sent on 03/15/2017
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    Fabulous Catering, Fabulous Staff. We had an intimate wedding and the quality of the food was wonderful. The staff were so helpful and nothing was too much trouble on the night. Our guests were very satisfied!
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    Jacqueline Sent on 02/18/2015
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    This place is definitely worth your money. The owner was great he is very flexible with the menu and has customized it to our exact needs. The owner also takes the time to go over your vision for the day. He gave us some great suggestions on the easiest way to execute a 200 person wedding.
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    Esther Sent on 07/27/2014
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    Food was excellent. Great variety of options. Very well presented, and most importantly, delicious.
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    Ashley Sent on 02/18/2016
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    Austin Gourmet is a tricky one to review. When we met with them a year before our wedding for a tasting we were blown out of the water. The food was amazing, we were promised amazing service, we got a great package deal, and left feeling very happy.

    When it came time to paying the bills before the wedding we ran into a few missteps. When we booked we were told it came with a bartender. When we got closer to the day I had to push pretty hard to get them to tell me who my bartender was going to be and they told me they didn't really do that anymore but because I had signed a contract they would do it they guessed... It was like they were doing me a favour...

    The front end staff at the store front are lacking customer service. They are not anything I would rave about. I actually found them to be quite rude and like I was bothering them for making them do their jobs when I came in to pay them.

    On the day of we didn't have any problems that I know of (we had a kick ass wedding planner who took care of them for us). We got first dibs on the food which was awesome. The food wasn't anything like I was expecting though. It was good... but not as amazing as when we tried it a year ago. It's possible they grew to quickly, or that it was an off day. Or it might have been that the food was so good when we tasted was because they were cooking for two, rather that sixty.

    All in all I probably wouldn't suggest them to another bride. But it wasn't anything terrible like some other brides I have heard of having with this company.
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    Brian Sent on 03/09/2015
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    Run away. Do not use them for a wedding . I will start with the positive the food is tasty. good food. They have a good cook. But service is horible. I used them for my Daughters Baptism party. They made alot of mistakes. They came about an hour late. forgot the chafing dishes. went back to get them. they forgot the buns and coffee. the came back quickly with the buns. The coffee came about 2.5 hours late. every one was done dessert. The coffee came with old milk. he quickly got more but very little. and very little sugar. i mentioned thats not enough. he said it is and walked away. most people had to drink it with no milk. my father ended up going to safeway to buy sugar for the coffee. while waiting for the coffee I had lots of guests asking me. didnt i order coffee. some even left and went to tim hortons. Very under portioned with the meat I added 7 more people to the number of people i told them. more than the number that came. So i paid for 7 extra people that did not exist as an insurance. Extra 10%. Traded the dessert to get extra 25% more chicken. I dont think that happened. Also my mom brought a tray of beefs for every body. the chicken was gone quickly regardless of all the extra I added. There was alot of rice and vegatables. thats stuff was more than enough. In summary the food is very delicious. But they need to learn to portion the food a little better with more of the main dish. Very unorganized with timing and what to bring. I did order one of their preset package deals. Un fortante for them they made so many mistakes. they could have gained alot of costomers that day if they had their act together. As for me I consider my experience with them a disaster. they ruined my day. So many guests coming to me to ask whats going on with this caterer. who are they. I do not recomend them. I will not use them again