At Your Service Event Management Reviews

Reviews

• Kelsey N. Sent on 11/01/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Trish from AYS made our wedding so special!

  Working with Trish from AYS was the most wonderful experience - she went above and beyond to make our wedding the most special, and AYS's services and professionalism were incredible! We could not recommend them more!

  Working with Trish from AYS was the most wonderful experience - she went above and beyond to make our wedding the most special, and AYS's services and professionalism were incredible! We could not recommend them more!
• Susan K. Sent on 11/07/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Professional Team for a Flawless Wedding

  I had the pleasure of working with the team from At Your Service Event Management (AYS) as they are the primary event partner for Shupe Homestead, where we held our wedding. The team from AYS brings professionalism and experience that provides a level of coordination and orchestration that made our wedding flawless. As the bride, I had literally no stress or concern leading up to our wedding, and the execution on our wedding day was absolutely perfect. Our wedding guests commented, and continue to comment, how perfectly everything went that day - just completely seamless. I highly recommend using AYS Event Management. You will be able to enjoy your special day to the fullest and look back with smiles and contentment.

  I had the pleasure of working with the team from At Your Service Event Management (AYS) as they are the primary event partner for Shupe Homestead, where we held our wedding. The team from AYS brings professionalism and experience that provides a level of coordination and orchestration that made our wedding flawless. As the bride, I had literally no stress or concern leading up to our wedding, and the execution on our wedding day was absolutely perfect. Our wedding guests commented, and continue to comment, how perfectly everything went that day - just completely seamless. I highly recommend using AYS Event Management. You will be able to enjoy your special day to the fullest and look back with smiles and contentment.
• Callae M. Sent on 09/29/2021
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great Experience

  We had a great experience working with Jim and Trish at At Your Service Event Management. They were so kind and flexible and easy to talk to and the price was very affordable. They went above and beyond in their service and helped us with everything we needed to make the day perfect, thanks so much!

  We had a great experience working with Jim and Trish at At Your Service Event Management. They were so kind and flexible and easy to talk to and the price was very affordable. They went above and beyond in their service and helped us with everything we needed to make the day perfect, thanks so much!
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• Annie Sent on 09/02/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I simply cannot say enough great things about At Your Service. I was the main wedding planner, the officiant, and a bridesmaid for my best friend's wedding last September. Needless to say, I had a lot going on!! At every turn they were one step ahead. I gave them a very brief overview of everything at the venue and they ran with it! I was struggling with the cake display and Trish took over and made it so beautiful. They really know what they're doing! They were efficient but never in the way of the guests or flow of the wedding. The bartender was friendly and provided great bar service. To contrast a previous review, guests at this wedding were insisting that a tip jar be put out and Trish kept putting it away! They deserved every extra dollar. They cleaned up more than what was agreed upon and made load out a breeze for us. You simply can't get the value of At Your Service with any other caterer. I work in the wedding industry and would recommend At Your Service over any other caterer I've worked with! Thank you, Trish, Jim, and the At Your Service team!! You all were a HUGE part of the incredible event.

  I simply cannot say enough great things about At Your Service. I was the main wedding planner, the officiant, and a bridesmaid for my best friend's wedding last September. Needless to say, I had a lot going on!! At every turn they were one step ahead. I gave them a very brief overview of everything at the venue and they ran with it! I was struggling with the cake display and Trish took over and made it so beautiful. They really know what they're doing! They were efficient but never in the way of the guests or flow of the wedding. The bartender was friendly and provided great bar service. To contrast a previous review, guests at this wedding were insisting that a tip jar be put out and Trish kept putting it away! They deserved every extra dollar. They cleaned up more than what was agreed upon and made load out a breeze for us. You simply can't get the value of At Your Service with any other caterer. I work in the wedding industry and would recommend At Your Service over any other caterer I've worked with! Thank you, Trish, Jim, and the At Your Service team!! You all were a HUGE part of the incredible event.
• Kathy Sent on 06/27/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We hired the folks from At Your Service to take care of clearing tables, replenishing hors d'oeuvres, helping guests park their cars, bartending, moving ceremony chairs to the reception, serving pie, and anything else our wedding planner (Jolly Events) asked them to help with. Our daughter's wedding was at our property so the AYS team used our kitchen and garage throughout the evening - I don't think they could have left everything much neater. Trish, Eric, and the rest of the team were polite and hardworking. Thank you all very much for making our daughter's wedding a special day. We recommend AYS.

  We hired the folks from At Your Service to take care of clearing tables, replenishing hors d'oeuvres, helping guests park their cars, bartending, moving ceremony chairs to the reception, serving pie, and anything else our wedding planner (Jolly Events) asked them to help with. Our daughter's wedding was at our property so the AYS team used our kitchen and garage throughout the evening - I don't think they could have left everything much neater. Trish, Eric, and the rest of the team were polite and hardworking. Thank you all very much for making our daughter's wedding a special day. We recommend AYS.
• Sandi Sent on 06/05/2015
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0

  At your Service provided bartender services for our daughter's wedding, The bartender was very polite and professional. He asked us if there were anything else we needed and thanked us!
  Well Done!

  At your Service provided bartender services for our daughter's wedding, The bartender was very polite and professional. He asked us if there were anything else we needed and thanked us!
  Well Done!
• Kelly Sent on 08/29/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  At Your Service is the way to go! They made sure everything for our wedding was perfect and that I didn't have to worry about anything. Jim and Tricia are so professional and amazing and had every little detail taken care of and planned out. Their team is perfect! Thank you so much for making our day awesome.

  At Your Service is the way to go! They made sure everything for our wedding was perfect and that I didn't have to worry about anything. Jim and Tricia are so professional and amazing and had every little detail taken care of and planned out. Their team is perfect! Thank you so much for making our day awesome.
• Mairead Sent on 08/27/2018
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We highly recommend AYS. Trish was wonderful to talk with leading up to our wedding and put to rest many of the anxieties we were having. On our wedding day she and the team were outstanding. We could not have asked for a more attentive staff, and Trish was thoughtful and went above and beyond. Even our guests noticed the wonderful service and we had many comment about how friendly and hardworking the staff was.

  We highly recommend AYS. Trish was wonderful to talk with leading up to our wedding and put to rest many of the anxieties we were having. On our wedding day she and the team were outstanding. We could not have asked for a more attentive staff, and Trish was thoughtful and went above and beyond. Even our guests noticed the wonderful service and we had many comment about how friendly and hardworking the staff was.
• Alexa Sent on 08/12/2018
  4.1 out of 5 rating

  4.1
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    1.5 out of 5 rating
    1.5
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  The venue I used for my wedding (Lone Hawk Farm) required either full service catering or a wait staff which held a liquor liability. At Your Service was the suggested vendor by the owner, Kristin, and their familiarity with the venue was an added bonus. Admittedly, they are very hard to get in contact with during the busy season via email - you will need to call them to get their attention. That being said, when I did finally meet with Jim to discuss the event and put together a contract he was very knowledgeable, and had a lot of great suggestions that helped me get going in the right directions. They are very thorough and professional, and very much worth the price.

  The venue I used for my wedding (Lone Hawk Farm) required either full service catering or a wait staff which held a liquor liability. At Your Service was the suggested vendor by the owner, Kristin, and their familiarity with the venue was an added bonus. Admittedly, they are very hard to get in contact with during the busy season via email - you will need to call them to get their attention. That being said, when I did finally meet with Jim to discuss the event and put together a contract he was very knowledgeable, and had a lot of great suggestions that helped me get going in the right directions. They are very thorough and professional, and very much worth the price.
• Shari Sent on 04/03/2017
  2.6 out of 5 rating

  2.6
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    2.0 out of 5 rating
    2.0
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    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0

  Well, I had to fudge on much of above (except "responsiveness" cuz at this point, I am not impressed with the lack of user-friendly access - Not everyone (myself included) does FB, Twitter etc. I'm not able to find just a plain old website or even blog.... Nor any contact info. so disappointing...

  Well, I had to fudge on much of above (except "responsiveness" cuz at this point, I am not impressed with the lack of user-friendly access - Not everyone (myself included) does FB, Twitter etc. I'm not able to find just a plain old website or even blog.... Nor any contact info. so disappointing...

  At Your Service Event Management's reply:

  Shari - I apologize that you find it difficult to reach us. Our website is our name www.AtYourServiceEventManagement.com. I just went on to make sure that the contact information is there. It is not a fancy expensive website but the basic information is there and my email and phone number. You can also reach me directly at JimBBynum@gmail.com.
• Caitlin Sent on 08/25/2016
  1.1 out of 5 rating

  1.1
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    0.5 out of 5 rating
    0.5
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  We would not recommend At Your Service for any event. We were required to use them by our venue because we chose not to use a preferred caterer. There was a point in our interaction (or lack of) that took a month, three emails, and actually reaching out to the venue to get a response from Jim. Our caterer unfortunately had the same luck. Our walk through was at the end of June to figure out our timeline. Two days before the wedding (middle of August), our caterer said he had sent three emails to Jim attempting to get the day of timeline but was not receiving a response. We had also specifically requested that a tip jar was not out at the bar because a 20% gratuity was charged to our bill. Not to mention it looks tacky. This request was ignored. We are highly dissatisfied with this company and strongly recommend looking elsewhere for any service needs.

  We would not recommend At Your Service for any event. We were required to use them by our venue because we chose not to use a preferred caterer. There was a point in our interaction (or lack of) that took a month, three emails, and actually reaching out to the venue to get a response from Jim. Our caterer unfortunately had the same luck. Our walk through was at the end of June to figure out our timeline. Two days before the wedding (middle of August), our caterer said he had sent three emails to Jim attempting to get the day of timeline but was not receiving a response. We had also specifically requested that a tip jar was not out at the bar because a 20% gratuity was charged to our bill. Not to mention it looks tacky. This request was ignored. We are highly dissatisfied with this company and strongly recommend looking elsewhere for any service needs.