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Arizona Grand Resort & Spa Reviews

Arizona Grand Resort & Spa

Arizona Grand Resort & Spa

Phoenix, AZ
4.8 out of 5 rating, 66 reviews
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Reviews

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  • Jennifer
    Jennifer Sent on 11/18/2020
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    Best experience! The Arizona grand is the beat place to get married at yall!

    I was so please and happy with everything! They truly are amazing! Patti was great to work with! She went above and beyond!
    The resort is just stunning too!!!! Thank you for everything!
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    Eric Sent on 02/27/2020
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    Fabulous Wedding!

    For our wedding, we went all out. And, in our search, no facility in the Phoenix Valley matched the Arizona Grande. Organization, amenities, perks and facilities were all top notch. Family and friends were able to stay at a special rate, and we even received complimentary bridal and groom prep rooms, which helped immensely. When the weather turned sour on our special day, Arizona Grande was prepared as well, with indoor facilities. Honestly, I think it went every bit as well as it would have outside!
    Reception facilities were perfect as well, and they even accommodated my bride's surprise fireworks show for me!
    The food for the reception was absolutely phenomenal, from the exceptional salad to the fine wine and spirits, and especially the amazing entrees. Best of all, the cake! So memorable and tasty, we ordered another small version made, post-reception.
    Special thanks to AZ Grande senior catering sales manager Susan McVee, who always responded promptly to our requests, and was able to steer things back on track when issues arose, as well as Tracy Mueller and Meghan Chlanda.
    Thank you, Arizona Grande, for a wedding we will never forget!
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    Jordan Sent on 10/17/2019
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    Would do it again and again here....

    Absolutely beautiful wedding. I am so happy we decided to have our special day here. The villa suites we used were BEAUTIFUL, and they made our experience one to remember. Patti and Tracy exceeded our expectations, and I am so thankful we had the opportunity to work with them. Food was delicious too!
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  • Nicole
    Nicole Sent on 04/17/2019
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    The perfect Arizona Resort for a wedding!

    Having our wedding at the Arizona Grand was one of the best decisions we made! The day was absolutely beautiful and perfect thanks to all of the staff there that helped make it happen. Tracy Mueller and Tracy McCoy (event coordinators) were wonderful to work with. Both ladies were helpful, responsive, and able to make my wedding vision a reality, down to every last detail. I was pretty hands on with planning, but thanks to them, I didn't need a Wedding Planner thanks to their attention to detail and help with day of coordination. The catering was delicious (and a BEAUTIFUL cake!). And all the rest of the staff did an amazing job working together to make sure that every little detail was prepared- from the bellmen to the wait staff to the front desk. It was so nice to know that we were in good hands and that all of the intricate details of our wedding day were taken care of. They also helped to make sure that we felt like a king and queen for the day! We had our own "day of shadow" to make sure we had everything we needed, down to bringing an extra dinner to our room fridge because I had too much of a nervous stomach to eat!

    Aside from the wonderful service, it was an absolutely beautiful venue for the ceremony and the reception. (Our ceremony was in the Paseo Gardens and the reception was in the South Mountain ballroom). Our pictures are all so beautiful thanks to the many picturesque locations around the property. Additionally, it was the perfect location for all of our out of town guests to stay for the weekend! Adults and kids alike enjoyed staying to celebrate with us all weekend long.

    If you are looking for an Arizona Resort to make your wedding day perfect, the Arizona Grand is the way to go! I wish we could relive the weekend, but I know we will make many more weekend trips there in the future to reminisce our special day.
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    Anna Sent on 02/20/2019
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    10/20/2018

    I can’t say enough about the Arizona Grand and the guidance/help Misty McCoy provided! Our day tured out to be all my husband and family expected and more! Misty made sure all my requests were met and the day went off seamlessly! I highly recommend the Arizona Grand facilities for a wedding and reception. It was so assuring to have staff that truly cared about us and our day! Thanks again!!
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    Megan Sent on 12/04/2018
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    Wedding 09/15

    We had our wedding at the Arizona Grand on September 15, 2018 and it was wonderful. We couldn’t have asked for a better team of vendors to help our dream day come true. All of our guests raves about how great the food was. We even had some people say it was the best food they have ever had at a wedding. Tracy was nothing short than amazing, she helped keep the day of running smoothly and was incredibly resourceful throughout the whole process. If you are looking for a fabulous venue and a place your guests will be excited to stay, I recommend the Arizona Grand :)
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    Rosanna Sent on 11/29/2018
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    My wedding Reception 11/24/18

    I did my wedding reception this past sarirday at the Arizona Grand Resort and I couldn’t have been more blown away. My wedding coordinator Misty MCoy was an absolute delite to work with. She made sure everything was perfect and organized. Not only is the resort beautiful, the service is top notch. Our food and cake was absolutely delicious. We had 340 guests and every single one talked about how much fun they had and how amazing the food and service was. I highly recommend having your wedding at the Arizona Grand because they really do care and want you to have the most amazing experience. Misty was so amazing she even helped sew my wedding dress after I ripped a little of it. I wish I could go back in time and relive my wedding. That’s how gorgeous everything came out!!
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    Audrey Sent on 10/23/2018
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    An Arizona Grand Wedding

    We are here celebrating our daughters wedding 27 years later since my husband and I had our wedding reception also here at this beautiful resort! Our out of state family and friends loved the staff, accommodation, gorgeous venue and dreamlike lazy river and resort feel. Misty McCoy our Wedding Event Coordinator made wedding weekend magical for our daughter and new husband. Maybe in a few years our youngest would be so lucky to enjoy a Grand Wedding! We worked initially with Jodi Michaelis who answered every question to secure our venue and set the wedding weekend events. From Rehearsal dinner at their nearby western restaurant called Rustlers Rooste to my daughters stunning reception venue in the Las Palmas room where Misty paid close attention to all our wishes and requests, to the absolutely stunning outside sunny morning newlywed family brunch at the Paseo Gardens , we showed our guests how much we loved celebrating with them! I wish I could show you pictures of our daughters Arizona Grand Wedding weekend.
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    Justin Sent on 02/09/2018
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    My husband and I had our ceremony and reception at the Arizona Grand Resort in June 2017, and we couldn't have asked for anything more--everything was so perfect. From our initial visit to the supportive team of Events/Catering staff, from our tasting to our resort stay, we were continuously floored by how easy everything was. Anytime we had any questions or concerns, the two managers we were working with, Misty and Dora, were there to immediately give us answers and provide help that went above and beyond our expectations.
    From the beginning, we knew that having an early summer wedding outdoors in AZ was risky because of the heat, but we proceeded anyways as the day had special significance to us. As we got closer to our wedding day, it became clear that the 105 degree weather that day wasn't going to work with our plans to utilize the "Paseo" space for an outdoor ceremony. With three days to spare, the AGR team worked with us to adjust the ceremony indoors, and things seemed as if the plans had never even changed.
    What stands out most about our experience in having our ceremony and reception at AGR is the details. We didn't have a wedding planner or day-of coordinator, and neither of us have ever planned a wedding, so there might have been a few details we overlooked here and there, but AGR made sure to look out for those items. They made sure we had a plan for moving items from the ceremony to the reception space. They ensured our wedding party had water and food during set up. The team even provided an amazing champagne turndown service in our suite--the perfect ending touch to a perfect day.
    Again, we couldn't be happier with our decision to have our wedding at the Arizona Grand Resort and I would highly recommend it to anyone considering them.
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    Leslie Sent on 08/25/2017
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    We really can’t say enough about how wonderful our experience was, having our wedding and reception at the Arizona Grand! We are still looking back on our March 2017 wedding and wouldn’t have done a single thing differently. We still have guests telling us what a romantic, beautiful environment it was, and how amazing the food was! (My aunt still insists that it was the best steak she’s had in her life).

    From the very start, the staff there worked with us to find the perfect location (of their many options) on site for both the wedding ceremony and the reception. We were looking for a private, intimate feel, and The Paseo (palm-tree lined row, for the ceremony) and Las Palmas (a former restaurant, for the reception) were absolutely magical. The resort itself also had countless beautiful spots where we were able to hop to by golf cart and capture a number of great wedding photos.

    We worked with Misty and Dora during the planning, and they made everything so painless, from start to finish. The service and attention we received from the day we toured the site, to the night of our wedding, was truly outstanding and made planning a wedding that much easier on us. Even when we asked for unique requests, like how to handle 3rd party bistro lighting or a very particular vodka brand, their response was always a helpful “yes, we can do that”. They even go so far as to assign an experienced staff person to shadow you the night of the wedding, ensuring any needs or questions or addressed.

    If you are looking for a location that offers multiple event site options, wonderful service, delicious food and a great resort for family and friends to stay, we highly recommend you make the Arizona Grand one of your first site visits.
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    Michele Sent on 05/06/2017
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    My daughter was married a few week ago. Amazing venue, superior service. Tracy and Misty did a fabulous job in helping us to plan and execute a perfect wedding. Serious professionals with the friendliest spirit. Destination wedding with 160 guests that couldn't have been better. Love this place and these people. Check out their website and visit the grounds.
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    Jackie Sent on 04/29/2017
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    The staff at AGR are the absolute best. Unbelievably accommodating and flexible. They care about their customers and realize they are working with humans. Thanks so much, AGR!
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    Alex Sent on 04/19/2017
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    We couldn't imagine having our wedding reception at any other place!! From the moment we stepped onto the property, we fell in love! There are so many beautiful spots to take pictures, and pictures were important to us! We met with Tracy and she was wonderful! She was just as excited as we were. She really worked with us on pricing to be able to make our dream come true. We also worked with Misty, who is just as wonderful! She helped us with all of the little details, and gave us ideas we would have never thought of! She was very flexible with us due to weather conditions. Tracy and Misty came to see both of us before the reception and we saw them several times during the reception. Not only were Tracy and Misty amazing, the whole AZ Grand staff was perfect!! They saved food for us and delivered it straight to our Villa, every need we had or any of our guests had was taken care of right away, and the food/cake was amazing!! We would recommend the AZ Grand to anyone for any function. Our wedding was the best day of our lives and this was hugely due to the FANTASTIC professional service of the AZ Grand, Tracy, Misty, and everyone involved! Thank you!
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    Brandon Sent on 04/15/2017
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    To start off, almost every guest of our 99 came up to us to expressed how our wedding was genuinely the most beautiful, memorable and well ran wedding they had ever been to. Tracy and Misty are top notch, on the ball and provided such an amazing service that led our amazing day to being even more beautiful and memorable than we had even dreamed of and we had high expectations!

    This was the best meals we have ever had (Period) It has been a month since our wedding and we still see our guests and they comment on how it was the best filet they had ever had! Disclosure, my father is a world renown chef and I am extremely picky with food. That said, my father is beyond picky with food and I was terrified he was going to tell me how much money we had wasted on the food. Well, Chef Tournant Soren Hanson put together a meal that stunned our guests and amazed my father! We know good food and this was nothing short of unbelievable! Words cant describe, sorry :)

    This was the most expensive en devour we have ever had and it was worth every penny and more, we would do it again in a heartbeat with NO hesitation! I cannot believe how many of our guests, family and friends called us to tell us that was the most fun, most memorable, most beautiful wedding they have ever attended. Nearly every single guest called, wrote or personally came to see us even weeks after the wedding to tell us that is was nothing short of the best they had ever been to!

    Words cannot express the gratitude we have for Arizona Grand Resort and their staff as they were in control of our most precious day and delivered on all accounts! We were sad to leave and that it was over, what an amazing start to life together!

    Thank you,
    Brandon & Dachelle Evans

    We had written a lot more but wedding wire limited to about a 10th so check around for our writeup
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    Sarah Sent on 11/18/2016
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    My husband and I couldn't be more pleased with our wedding ceremony and reception outcome! Our wedding day and the days leading up to it were seamlessly coordinated. Tracy, our wedding coordinator, was outstanding. Our guests have complemented us on having the best wedding they've ever been to. When choosing a resort we considered food quality to be a top priority. The food here was absolutely amazing! We highly recommend anyone looking to have their wedding and reception in one location to choose this resort.
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    Alextara Sent on 11/06/2016
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    We worked with Genia at the AZ Grand. She was so amazing with us and our entire family as well as very patient with answering our countless questions. The reception was absolutely beautiful and all of my guests commented on how great the food and cake was! Thank you for making our day so beautiful and perfect!
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    Shawn Sent on 10/12/2016
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    We could not be happier having had our wedding (9/16/16) at the Arizona Grand. Lyn and I didn't want to spend a great deal of money, but we wanted a location easily accessible to our relatives coming in from out of state, and the Arizona Grand nicely fit that bill.

    We also had the idea to make a weekend of it, having the ceremony on Friday, and inviting the relatives to spend time with us and the kids at the water park through the day on Saturday. This worked out PERFECTLY, as we were able to enjoy a more relaxed atmosphere as husband and wife with our whole family and friends for an entire day, without the anxiety of the preparations for the wedding ceremony.

    Having said all that...the most important part of all this was the wedding, and the fantastic care taken by the staff. Tracy and Misty and all of the supporting cast were careful from beginning to end to make sure everything went off without a hitch...and it did. The food was spectacular, and the staff was there for our every need.

    We are so very grateful for the care that they all took from Arizona Grand, and we would not have changed a thing.

    Thank you to all.

    Most Sincerely,

    Shawn & Lyn Miller
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    Melissa Sent on 08/15/2016
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    very accommodating, so easy to work with. I live in ND and planned my wedding there- couldn't believe how above and beyond the staff went as far as sending me pictures, keeping in contact with me- it was a stress free, relaxing day.
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    Jessica Sent on 07/30/2016
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    I don't even know how to begin writing this review because I cannot begin to express how much we LOVED our wedding at Arizona Grand Resort! I cannot sing their praises high enough. AGR was the first venue we met with when we started planning our wedding, and walking away from that first interview, I knew we could hand our wedding off to them right then and there and never worry about another thing. Tracy, their Director of Social Catering, is God's gift to brides! From day one, she was extremely helpful, enthusiastic and fun! She always answered my emails within two days and never once made me feel dumb for asking so many questions. My mom and mother-in-law came down for our tasting about four months before the wedding and it was such a fun experience! First of all, the food is incredible! Second, that day, Tracy and her colleague Nikki went over every single detail of our wedding day and again, we left feeling like we would not have to worry about anything! Leading up to the wedding, Nikki was my saving grace: she was my sounding board for all details, and my answer to every question. AGR provides a very detailed event order form to you a few weeks before the wedding detailing every linen color, every floor plan and every minute of the schedule. Most of our wedding party was from out of town and staying at the resort, so Alex in their rooming department sent me a rooming list every few weeks and again, answered all of my questions promptly. The week of the wedding was the most fun I have ever had and I can directly thank Arizona Grand for that. Our guests ranted and raved about the constant level of service they received and are already planning return visits. The rehearsal and wedding day went off without a hitch. Tracy and Nikki treated my husband and I like royalty on our wedding day and made sure that we didn't worry at all or lift a finger all day/night. Book with AZ Grand and you will have the perfect wedding, best decision I have ever made!!
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    Lara Sent on 03/09/2016
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    I had the pleasure of working with Tracy Mueller and Nikki Ruiz from the Arizona Grand Resort when I was planning my wedding, in November 2015. I have to say, I had the most incredible experience and they continued to exceed my expectations every time I spoke with them. I’ve been known to be a little high strung sometimes and I’m sort of a perfectionist when it comes to planning parties, and even when I tried to convince myself that my anxiety levels were through the roof, Nikki and Tracy calmed my nerves almost instantly and made me realize that everything would be ok. I probably emailed Nikki and the hotel group reservation representative at least 3-5 times a week during the month before the big day, and not once did I ever feel like I was a bother or an inconvenience to them. The entire staff at the Arizona Grand Resort was so attentive, caring, kind, thoughtful and helpful that I know I made the best decision by booking my wedding at this venue. We were so confident and happy with the Grand that we ended up having our Rehearsal Dinner (Aunt Chilada’s), Bridal Party & Bridal Hair, including a trial hair appointment (Arizona Grand Resort’s Spa), Ceremony (Paseo Court), Reception (South Mountain Ballrooms), changing suites (including a hotel block of almost 30 rooms for our guests from all over the country and Chile) all booked at the resort. I can’t tell explain in enough detail how wonderful the staff is, how beautiful the venue is, and what an incredible experience my husband, my bridal party, my family, my guests and I all had at the Arizona Grand Resort.
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    Joanna Sent on 12/08/2015
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    I have been in a few weddings as a bridesmaid or maid of honor and attended many weddings as a guest and I am the only bride I know of that has raved about their venue the way I have. Tracy was my wedding coordinator and from the moment we met her we knew she was the one who was going to plan our wedding. We had already been to 5 venues and the AZ Grand was by far the best when it came to price, scenery and lodging. She didn't try to "sell" the place or hide any fees that would show up later on our final bill. I was told having a resort wedding was very expensive but at the AZ Grand I got my dream wedding for way less than I thought. Words can't express how amazing this place is! I could go on and on forever telling you how accommodating they were and what all they did to make it the best day ever but I don't have that much more space to write lol! Literally my wedding day was perfect. I wasn't stressed out one bit the days leading up because Tracy and the staff took care of anything I wanted. They had a solution to every problem and an answer to every question. Every one told me it was the best wedding food they've ever had and one of my best friends who got married one month before me told me she wished her wedding was like mine and was "totally jealous" :) Thank you AZ Grand!
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    Makisha Sent on 11/04/2015
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    My October 2015 wedding was at the Arizona Grand Resort and Spa and boy was it a phenomenal event! I worked with Tracy and Nikki and I have to say they made me want to quit my job and become a full time event planner! It was more than a pleasure to work with both of these ladies and although we booked the venue about a year before they were very attentive and were fantastic communicators. As a bride that planned my own wedding from start to finish, these ladies never made me feel as if I was asking dumb questions or bothering them. They were also organized and detail oriented. The venue itself, though it’s not brand new, is so charming and has great character and several different options for your perfect day. We opted for an outdoor ceremony (Paseo Gardens) and indoor dinner/ reception (Las Palmas) and both locations were perfect; the grounds were well manicured and the reception location was clean and had so much style and class, our guests loved it all! The food was beyond amazingly tasty and the cake was gorgeous – just off of a photo that I provided to the pastry chef. Our families enjoyed the resort location and amenities; it was like a destination wedding just a few miles from our home! We are so pleased and wish we could get married every month just to have the perfect day at the perfect location all over again.
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    Emily Sent on 10/14/2015
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    Tracy and the entire team at the Arizona Grand personally helped us every step of the way in our wedding planning. I am still receiving compliments on the ceremony and reception at Las Palmas! I had the perfect romantic evening wedding of my dreams surrounded by all my friends and family! From the details for the rehearsal & dinner, the ceremony & reception layout, incredible food, a custom cake design, a beautifully set up honeymoon suite, and a family brunch the next morning - to the entire staff being warm, welcoming, and accommodating all weekend as we had a family staycation at the resort and waterpark means the world to me! Help was only a few seconds away at any point all weekend. Superbly friendly staff, golf carts, and vans were readily available to help my out-of-town guests, including my grandparents, at any moment. Not only were me, my bridal party, and parents taken care of every step of the way, but 100 guests felt welcomed. I cannot say enough good things about Tracy, Nikki, and the entire AZ Grand staff! They are at the top of our recommendation list!
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    Aimee Sent on 10/13/2015
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    As natives to Arizona and being that we had a good amount of family and friends traveling from out of state, we wanted to host our wedding at a place that felt timeless to us but also where we could all stay the night. It was everything we hoped for and more. The wedding coordinators stayed involved throughout the planning process ensuring the day would go as smoothly as it did. The set up of the ceremony was absolutely beautiful in the Paseo Garden. They catered a delicious dinner and cake dessert that was suitable to our budget. The service and presentation was incredibly professional. I had a wonderful wedding shadow that day, Kim, who helped me tremendously. Overall, the resort and every single team member that was involved with our wedding there made it so special. We could never thank them enough and look forward to celebrating our anniversary there for years to come.
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    Alaina Sent on 08/23/2015
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    We cannot say enough good things about our experience at Arizona Grand Resort and our wedding coordinator, Genia. We truly had a weekend of activities. Thursday was a large dinner at Rustler's Rooste. Friday was a golf outing, catered lunch, and rehearsal dinner at Aunt Chilada's. Saturday was the big day, with the ceremony on the golf island and reception in the Sonoran Ballroom. Sunday was more relaxed, with a cabana at the waterpark.

    Genia was crucial in coordinating, planning, and executing all of these activities, and made sure that everyone was where they should be and that everything went off without a hitch. We would like to give a special thanks to the Pro Shop, who organized a terrific golf outing for 20 people.

    Everything throughout the weekend was perfect, from the fruit and cheese plate with champagne after the ceremony to the chilled bottle of wine and chocolate strawberries in our suite after the reception. The reception was made even more terrific by our "shadow", who was dedicated just to us and made sure we always had everything we needed.

    If you are looking for a place where 250 people can show up for a long weekend and never have to leave the resort, then you have found your venue. Make sure to ask for Genia!
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    User2246527 Sent on 07/28/2015
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    Genia and her staff at the Arizona Grand Resort did an exceptional job at our wedding reception! The venue is absolutely beautiful and elegant, with plenty of spaces to take photos throughout the resort. We held our reception at Las Palmas, which was absolutely gorgeous. We appreciated the attention to the detail, level of professionalism, and attentiveness of the staff towards us and all our guests. Genia was patient in answering all my questions and multiple emails. They made our dream day a reality!
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    Nicki Sent on 06/22/2015
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    From our first meeting with Tracy to tour the property at Arizona Grand, her and the staff were incredible! Having grown up in AZ and fond of the resort, and my husband from Boston, we felt strongly that whatever venue we picked wouldn't just be the reception site but an opportunity for all of our out of town family/friends to have a wonderful weekend that could double as a vacation and represent AZ style. It's been 3 weeks and guests are still calling and talking about the festivities!!!! Joe loves to golf, so we held a golf tournament the day before for him and his friends at the hotel course. What a blast for those 40 guys! Friends got to relax and lounge by the pool, quite a few of our guests from out of town went to the spa for various services, water park, restaurants on the property. Ideal! And let's talk about the big night of our wedding reception - cocktail hour in the pavilion with the lit palm trees, the amazing food that was nothing like typical hotel/banquet food instead delicious, the catering staff who was so kind to our wedding guests, all of the hotel staff who went above and beyond during our guests' stay, the fact that we were able to get into the ballroom a day early to get the center pieces and other details on the tables., the views from the patios.... We could go on and on. We booked the reception ballroom 8 months before the wedding and didn't have to worry about anything associated with that leading up. Tracy was genuine, organized, professional, and kind. She's passionate about what she does and the couples who she helps to create their wedding day. I've always heard the cliche term... Enjoy it, it flies by! And that's the truth! However it was the most special, memorable day that we'll never forget and a big reason is because we held the Bowen/O'Connor Greek and Irish party at the Grand!!!!
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    Lauren Sent on 06/19/2015
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    Having my wedding at the Arizona Grand Resort was everything we hoped it would be! With hosting many out of town guests we knew that AGR had many amenities that made it the perfect venue for us. From being just minutes from the airport, to the resort style amenities like golf, spa, hiking and water park passes, it really offered something for everyone who attended. Our guests told us over and over how much they loved their spacious rooms and all the activities the resort offered.
    Then there was the awesome professionalism and service from the staff at AGR. It was a joy to work with Tracy and her team who made sure that everything (down to the very last detail) was covered. The quality of food and personal service was something to rave about. AGR really goes out of their way to make the bride and groom feel like a king and queen for the night. The wedding night villa and turn down services were such a nice touch. My now husband and I can't wait to return for our free one year anniversary stay and relive our wedding day at AGR next year. Thank your for giving us the wedding of our dreams!
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    Trisha Sent on 06/19/2015
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    The hotel had a great hospitality experience. All the employees we very nice and helpful getting us around on golf carts to wherever we needed to go. My wedding was amazing and beautiful in every single way possible. I would defiently recommend this venue to anyone who is getting married. It's also close to the airport which was convenient for all of our out-of-town guests.
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    User2186493 Sent on 06/18/2015
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    We hosted our daughter's wedding at Arizona Grand Resort on June 6, 2015. The venue itself was beautiful and picturesque for this memorable event with vine archways, fountains, lighted palm tree walkways, and beautiful indoor space for ceremony and reception. The accommodations were lovely, spacious, and held nice views. It was the perfect setting for a combination of out-of-town guests and many in-town guests who chose to take advantage of an overnight stay to enjoy the resort. From our first meeting with Senior Catering Manager, Genia Ridling, we had confidence in our choice for this venue. Genia exemplified a high standard of communication and service which we came to experience continually through all other staff, as well. Genia was proactive in planning, had attention to detail, managed communications to chosen vendors, masterfully orchestrated the day-of event, and had a kind and generous spirit. Kudos also to Tracy Mueller, Director of Social Catering, Chef Tournant Soren Hanson, and Executive Pastry Chef George Rugel, all who went out of their way with quality workmanship to help us create the most special of memories!
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    Suzanne Sent on 05/11/2015
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    Arizona grand, Samantha was amazing! She was attentive to all of our needs. She treated us with respect and professionalism. The Arizona Grand was our pick for our wedding since we attended the Human Rights Campaign Gala in September. The service, staff, and food was amazing. I love that we had our wedding outside under the palm trees and our reception in a comfortable, yet elegant wedding banquet. We love Arizona Grand and have stayed with our family twice since our wedding.
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    User2093305 Sent on 04/10/2015
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    The best customer service in every way! This place was amazing, beautiful place to get married more then accommodating in every way! The food was excellent, I had all my guests taking pictures of the food because it not only looked amazing it tasted amazing. The person who helped us plan everything Tracy Mueller was helpful in everyway you would want someone to be for your wedding. I also love how they make a replica of your cake for your one year anniversary.They go over and beyond. Our wedding night Villa was beautiful, we walked into rose petals and complimentary champagne and wine. They wowed us in every step of the process! I couldn't be happier. All my guests said it was like a princess Di wedding. Thank you Arizona Grand for making my wedding the best day ever!
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    Mounika Sent on 03/18/2015
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    Our choice to choose Arizona Grand Resort for our wedding was one of the best decision we ever made. Dealing with Tracy Mueller made our lives so easy because she was one step ahead of us , planning everything and always ready to follow up with our questions. We are very pleased with the services of Tracy Mueller and her colleagues at Arizona Grand Resort who have collectively made our wedding very smooth and a wonderful memory.
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    User1999678 Sent on 01/07/2015
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    We had a great experience with the Arizona Grand Resort. They made sure every little detail of the day and night were perfect. Sam was amazing to work with and she made it as stress-free as possible during the planning stages. We were also provided with a special 'shadow' for the night and he was the icing on the cake, which as you know, is usually the best part! He was so patient and accommodating during my mini-freak-outs during the night. The spaces were beautiful and intimate and met our exact needs. Sam was also extremely flexible in our concerns with our ceremony location and made sure it was all perfect by the time we were walking down the aisle. I wouldn't have any part of the wedding go any differently than it did! As a wonderful finale to our beautiful day, they made our honeymoon sweet really special and romantic with chocolate covered strawberries, champagne and rose petals.
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    User1678339 Sent on 06/24/2014
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    All of the staff that we worked with at the AZ Grand was always so friendly and helpful. I worked closely with Genia in the beginning to find our perfect location for our reception and then with Sam to put it all together. They both made me feel like I was being heard and helped me with anything I had a question in very quickly. Everything went perfectly the day of the reception and was beautiful! Most of our guests were from out of the town and booked rooms at the resort, everyone was very impressed with how nice the resort was and loved their rooms! There was just one snag with the rooms and as soon as I brought it to Sam's attention she took care of it for me right away! All the extra little details that they provided for us the day of the wedding made it so much more special. We had our reception at Las Palmas which is a converted restaurant and it was perfect, neither of us wanted the typical ballroom venue so the dark wood and raised bar area was just perfect. I would highly recommend taking a look at the AZ Grand for your wedding, there are many options of locations and the staff is wonderful to work with!
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    Amy Sent on 06/12/2014
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    They make you feel like you are the only even happening, no matter how may event are occurring.
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    User1489551 Sent on 06/09/2014
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    Arizona Grand was the perfect place to have our wedding reception. Aside from being a beautiful location, the staff was amazing. They were all professional, friendly, and flexible. We received excellent service from the moment we toured Arizona Grand to the time we checked out the day after our wedding. Our guests raved about the food and cake as well. Tracy was fantastic to work closely with too. She paid attention to every detail and ensured everything was the way we had planned. We couldn't recommend Arizona Grand enough!!
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    Kristin Sent on 06/04/2014
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    My husband and I were incredibly happy with our experience at the Arizona Grand for our wedding. The staff was attentive and professional and handled everything wonderfully. Tracy Mueller who was our head event coordinator was fabulous. She answered any and all questions and concerns promptly and really put us at ease. The food (and cupcakes) prepared onsite was delicious and loved by all our guests. Truly and experience to remember and if we had to do it all again we would book them again in a heartbeat!
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    Erin Sent on 06/02/2014
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    Absolutely AMAZING.. From the planning before hand to the walk down the aisle. Everything was perfect and stress free for us. Our guests raved about the dinner and cake, it was delicious! The staff was very helpful, professional and organized. The decor and event space were beautiful fit us perfect. Tracey our event coordinator was a blessing to work with, she helped me locate an officiant, photographer, florist and DJ all within our budget. Not to mention this all came together in under 5 WEEKS!!! Our suite & service following our wedding was top notch as well. We Highly recommend AZ Grand as a wedding venue.
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    Marty Sent on 06/02/2014
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    The staff at the Arizona Grand resort did a great job accommodating us. The rooms are beautiful. Everyone had a great time at the oasis water park. I highly recommend the Arizona Grand resort.
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    Kristin Sent on 11/10/2013
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    We had our wedding at the beautiful Arizona Grand. Green grass, trees, and pretty waterfalls surrounded the whole area with gorgeous green bushes of jasmine and other plants that lightly perfume the air. It was magical at sunset and everything we looked for in a ceremony site. It's like an oasis in the desert. Our reception was at Las Palmas, also on site and it was gorgeous with tons of warm toned wood and granite with fireplaces inside and out and a huge, step-up bar in the center of the building. It was a refreshing and wonderful option instead of a typical reception/banquet hall. The staff was professional and very courteous. I had my wedding coordinator Tracy Mueller and a shadow Kimberly that followed me all night, tending to me and my new hubby. They were calming, on the ball, attentive, professional, great personalities (lots of laughter), took control of any situation- diffusing fires before they got a chance to exasperate, and overall a pleasure to work with and be around. The Grand catered, which every bite of food from the cocktail hour to the plated main course was delicious. Our guests couldn't get enough of everything! Our cake and cupcakes, also provided by the talented bakers at the Grand were too yummy!! We had so many wonderful options, each one better than the last. They even made me special Nutella cupcakes! The food overall was perfect and everyone there was full and happy. I could go on and on about the wonderful experience we had. Our room we booked in the Villas also on site was huge, very clean, and perfect for having all my ladies and makeup team come in and get ready. We would absolutely recommend the Grand for couples looking for a beautiful place to be married or hold any kind of event. They are a well oiled machine and work seamlessly to keep things on track to give you excellent service and a fabulous experience. I can't thank them, especially Tracy Mueller, enough for a great planning year and a perfect wedding day!!
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    Jenna Sent on 04/14/2013
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    We had an amazing experience at the Arizona Grand. Dawn is an amazing lady and does amazing work. She was great at communicating with us throughout the process and was a vital asset to our wedding. We were treated like royalty throughout the weekend. Thank you Dawn and thank you Arizona Grand for all your hard work!
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    Adina Sent on 10/14/2012
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    The property at Arizona Grand Resort is amazing. I received so many compliments from my guests the day of our wedding. They have a large selection of locations for both the ceremony and reception. I didn't really want a ballroom for my reception and AZ Grand had several locations that weren't in ballrooms. There are plenty of beautiful spots for photos and the coordinator, Dawn Candrea, is amazing. She worked with any changes that we had and made sure our wedding day was easy and relaxing.
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    Falin Sent on 03/21/2012
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    You can't go wrong with Dawn and the Arizona Grand Resort! If you want perfection and great attention to detail than Dawn is your lady to work with. She really made my wedding a success and kept me sane during the whole process. Arizona Grand Resort is the way to go.
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    Christine Sent on 09/23/2010
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    AMAZING! Melanie at the Arizona Grand helped me in more ways than I can count. I was able to find great vendors and have detail of my wedding come out perfectly. On the day of the wedding her and the staff made it is as stress free as possible. The resort provided lodging for almost all of our wedding guests and everyone couldn't stop talking about how great the entire weekend was. The grounds here made for the most beautiful pictures. I am so glad I choose to get married here.
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    Bree Sent on 12/15/2008
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    If I could give this resort 20 stars, I would. We had our room block, our honeymoon suite, and our reception here. Every bit of this hotel is beautiful. Our reception was on their palm-tree lined, lit, outdoor courtyard. When we toured the place, the sales manager stayed late so we could see it at night, since we were having an evening reception. She wanted us to see it at night. And – wow – that’s all I could say. Actually, there are great pics on their website. It’s much more beautiful in person, but check out the pics!
  • Jordan
    Jordan Sent on 06/30/2015
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    My husband and I got married at the Arizona Grand Resort on June 12. We had the ceremony on the Golf Island Green and the cocktail hour and reception in the ballroom. It was amazing! It was honestly the most perfect day - we just wished it would've lasted longer.

    We worked with Genia and she was fantastic. She was always timely with emails and was so on top of everything. She is great with all of the little details.

    The venue is beautiful. Our pictures were amazing because there are many beautiful spots and backgrounds there. The food was delicious and everyone at the resort was so helpful. We loved too that guests could stay at the resort.

    We are so glad we got married here and can't wait to visit next year on our anniversary.

    I highly, highly recommend this venue for your ceremony and reception!
    Jordan Johnson
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    Maviann Sent on 03/10/2015
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    The Arizona Grand really goes above and beyond to make your day special. Tracy and Sam made sure everything went smoothly. The food is amazing. Definitely try the pesto vinnegrate on the salad- it is a sweeter version that is delicious! (I'm not usually a pesto fan). Our ceremony was on the island green and reception in the Vista. Both were gorgeous. Your photographer will love this location!
  • Celina
    Celina Sent on 10/01/2014
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    I truly LOVE the fact that my wedding is being hosted at the Arizona Grand Resort! They are absolutely THE BEST for Arizona couples! Great pricing, AMAZING food, fabulous locations for ceremony and reception!
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    Elizabeth Sent on 03/25/2014
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    Tracy and Samantha at the Arizona Grand made our wedding fantasy a reality. They went above and beyond to make sure that everything went seamlessly. They organized and reviewed every detail and every vendor. The banquet staff was amazing. I have never had such good service at any event. The food was to die for. It was decadent and delicious. All of our guests raved that it was the best they had ever tasted. We got married on the first tee box, had our dinner under the palms in Paseo Court and had our dance in a ballroom. All of the venue spots were beautiful and picturesque. The resort is gorgeous and our pictures look like they're out of a fairy tale. We had sixty-two out of town guests staying at the resort who raved about the beauty of the resort, the lovely suites, the quality of the service and amenities and activities provided. If you're having out of town guests or a destination wedding, the rooms are extremely reasonably priced as part of a wedding package. This isn't a cheap venue but they will deliver a perfect wedding.
  • Matthew
    Matthew Sent on 12/06/2011
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    Everyone was so wonderful to work with! From the Bellman to our wedding coordinator Dawn Candrea! It was a fabulous experience from beginning to end! She always thought of the next possible problem before it could arise. Has great connections to other vendors. Always gave us an honest answer and did everything possible in our benefit!
  • Neil
    Neil Sent on 11/06/2025
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    Wedding Weekend at The Grand

    So to be clear, we held the actual wedding off site. However, we had a 40+ room block st the resort, and then held the pre wedding cocktail party, the after party at the bar, and a brunch the next morning for departing guests. Everything at the Grand was exceptional. The guests loved the resort, the cocktail party was magical, and the bloody Mary's at the brunch were helpful ☺️. I would highly recommend the Arizona Grand for big events.
  • Megan
    Megan Sent on 01/01/2021
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    Wonderful Planning Experience

    Our original wedding date was in April and the planning experience leading up to that date was probably 8/10 but after having to postpone and working with the new coordinator (Kerry) we’d change our rating to 9.5/10! We loved having our wedding at the resort because many of our guests were coming from out of town - they had a place to stay, a water park/golf course to use, and close to other things to do in Phoenix. We were originally going to have our reception inside but after re-evaluating with COVID, Kerry and the venue staff were very accommodating in making our event work outside. Kerry is wonderful and we appreciated that she took the time to really understand what we wanted to prevent any misunderstandings. Our event went smoothly with only a few minor hiccups that were easily addressed. The only bummer is that since it is a resort, the price for appetizers, dinner and drinks are tough to swallow. However, we were still thrilled with our overall planning and wedding experience. I would definitely recommend this venue to others if it falls within your price range!
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    Joan Sent on 11/24/2019
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    Excellent Wedding Experience

    Fresh bakery on site. Grounds are immaculate and beautiful. Food is excellent very professional team. Lots of staff to help
    Many things to do there. Our wedding was a weekend long of great memories. They even kept the bar open after wedding for us. Rooms were very nice. Villa was gorgeous. Our guest raved about their experience. Truly a stay-vacation and 8 minutes from the airport. No one rented a car. I can’t say enough about Tracey and her team. Thank you for our beautiful wedding and experience! Everything went without a hitch. You are the BEST!
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    M Fiaccato Sent on 07/03/2019
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    October wedding

    Our wedding was October 19, 2018 at Arizona grand and Missy and Tracy were absolutely exceptional with the planning and execution of our big day! As the bride, I felt like I didn’t have to worry about a thing and just have fun and enjoy my day. The venue was beautiful, they took care of every detail, and our guest had a blast. Highly recommend Arizona Grand for your wedding!
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    Ann Sent on 01/04/2018
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    We held my daughter’s wedding over New Years Eve 2017/18 at AGR. Misty and Tracy were an unbelievable team in helping to make the weekend a success. The coordination and professionalism they put into this event along with the service from all of the staff was unmatched. I cannot say enough positive things about them. They remained flexible and helpful throughout the entire time our guests stayed. They were a great team and the venue was absolutely gorgeous. All of our relatives who traveled to be with us only had positive things to say
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    Lyndsay Sent on 08/08/2015
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    The Arizona Grand was the best choice we could have made to hold our wedding and reception. We had a small wedding and the waterpark option was the right move for my group. Our guests had a blast and just loved everything from beginning to end. The food was unbelievable! The cake was excellent, however the catering staff did throw away our bottom tier after the reception, so make sure to tell them to save your leftover cake...however they made it up to me by making me a whole new bottom layer to take home the next day! Such great service! Genia Ridling was wonderful and made the planning easy! Highly recommend!
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    Ruth Sent on 06/08/2015
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    We wanted a simple, yet beautiful wedding, Arizona Grand helped us with the details that mattered and advised us and helped us make decisions on other small things that end up not mattering on the big day (110 guests). We are a same sex couple, no one even blinked an eye and we felt we were treated the same as any other couple. We had many compliments on the food, and the cupcake tower we selected was perfect. Tracy was our wedding planner/ catering director and she helped us immensely and her 10+ years experience with weddings showed! The accommodations provided for the ceremony were simple and needed no enhancements which saved us money. The only thing I would have done differently is related to the hosted bar, we should have chosen the consumption bar vs the by person by the hour bar as many of our guests left after dinner. All in all things were wonderful.
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    Rj Sent on 06/02/2014
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    We had our casual reception for our wedding in their Vista location (the old Sports bar). The location and the staff were great. Since we already had our formal wedding in Michigan we were looking for a more casual location to celebrate with our friends & family who were not able to make our Michigan wedding. The stuff totally understood what we were looking for and the Vista was a great location. The Paseo is also another great location for a casual event. i definitely recommend consulting with the folks at the Arizona Grand for your event.
  • John
    John Sent on 04/03/2012
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      4.5 out of 5 rating
    What a great venue. It was elegant yet relaxed just as we wanted it to be. Dawn Candrea was very helpful and super organized. She and the staff of the Grand made the experience that much better.
  • M
    Milena Sent on 03/20/2017
    4.7 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
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      4.5 out of 5 rating
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      4.5 out of 5 rating
    We held our wedding at the Arizona Grand Resort & Spa in late February 2017 and were thoroughly impressed with every aspect! Our goal was to have a classy dinner party style wedding for our 91 guests, and they certainly delivered. Breakdown:
    VENUE: All our wedding events (ceremony, cocktail hour, and reception) were held at Las Palmas. This venue has two lush green outdoor patios, one which we used for our ceremony, the other for the cocktail hour. The interior is a beautiful cherry wood (requires very little decorating), and made for a beautiful dinner reception and dance. There are 2 fireplaces. They included so many extras -- lanterns, a beautiful arch, votives, etc.
    STAFF: The staff, especially Catering Services Manager Tracy Mueller, along with Misty McCoy, are very detail oriented and made every effort to ensure that the day went smoothly. They took care of pretty much everything, including coordinating the flow of events; my bridesmaids and I had to do ZERO setup. All was set up according to our exact specifications. The waitstaff and bartenders were very attentive.
    FOOD & BEVERAGE: The food was incredible. We ordered 3 types of hors d'oeuvres for cocktail hour, then plated entrees for dinner -- farmers market salad and choice of either the herb crusted chicken breast or loch duart salmon fillet. For the cake, we chose red velvet and lemon. The chef made custom meals for 3 of my guests due to dietary restrictions. We had a customized open/host bar and chose the "on consumption" billing which I would strongly recommend unless all your guests are big drinkers. The bar estimate given before the event closely matched the final bill.
    ROOMS: as part of our wedding package, we received 2 free nights in a Villa, which far exceeded our expectations. It was huge - essentially a condominium with an amazing golf course view. The room block policy was fair, esp. given it was prime tourist season.
    So very glad we held our wedding here!
  • P
    Pete Sent on 11/12/2014
    4.7 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
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      4.5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    This is a hard review to write. I would highly recommend the Arizona Grand if you deal with Tracy. We had a few problems with communication and professionalism with the previous wedding coordinator. Due to the previous issues, Tracy the Director of Catering and Events stepped in and made our day very special. Our guests had a blast. The resort was beautiful and the guest rooms were fantastic. We were upgraded to a Villa and it was beautiful and spacious. Our ceremony was on the first tee of the Golf Course and it was a beautiful spot to get married. The set up was fantastic and they put out complementary water for our guests. We had our reception at Las Palmas and it was perfect. The venue says that it holds 140 guests, we had 115 and that was full for one side. I would not recommend any more for that particular venue. It was very nice having an entire building to ourselves. The food was fantastic! All of our guests agreed that it was the best wedding food they had ever had. We did a station setup with prime rib, mashed potato bar and Caesar salad bar. It was a ton of food, the presentation was beautiful and the food was outstanding. I'm the groom and I'll be the first to tell you I have never remembered a meal at a wedding but this food was memorable. The cake was delicious and was made by the Arizona Grand. We danced the night away and they provided rides back to the resort from Las Palmas. All in all it was the best day of my life and the only thing I would change is I would have dealt with Tracy from the beginning.
  • A
    Analycia Sent on 04/10/2015
    4.6 out of 5 rating
    • Quality of service
      4 out of 5 rating
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      4 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    My wedding was beautiful, intimate, and enjoyable.
  • Marissa
    Marissa Sent on 12/10/2018
    4.4 out of 5 rating
    • Quality of service
      4 out of 5 rating
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      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
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      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    A beautiful wedding day

    We got married 11/11/18 and our wedding day was beautiful! The day began a little on the late side before the ceremony but everyone was very accommodating to us and made sure everything went by smoothly. The planning prior to our special day didn’t start out exactly the way we had liked. There was a lot of miscommunication and confusion on our part being told multiple things from different coordinators. Once all of that was said and done, our day of coordinator, Misty, had gone above and beyond with my stepmom to make sure our day was amazing. We had guests complimenting on how gorgeous the venue is and how great the food was! The overall vibe of Las Palmas was exactly what we had wanted. It was dreamy and such a magical day. We can’t thank the Arizona Grand team enough for helping us celebrate our big day!
  • U
    User2438501 Sent on 01/15/2016
    2.4 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      2 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      1.5 out of 5 rating
    They didn't do much right for our wedding. At first it seemed great but once we got in to contract there was one thing after another that came up.
  • S
    Samantha Sent on 12/19/2020
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating

    Extremely disappointed with AGR.

    I hate writing poor reviews but I was extremely dissatisfied with my time working with Arizona Grand for my wedding and I feel like anyone wanting to hire them should be extremely cautious. I went through the whole planning process - everything was difficult. I felt like I was talked down to over and over again and that my thoughts and concerns we not valid. For weeks I couldn't reach my coordinator - apparently he left his position and weeks prior and no one notified me. I had to make several calls to just figure out what happened and why I wasn't hearing anything back, this was just a few weeks our from our day. Therefore, I had to go back and go over everything we had already planned out with a new coordinator. Stressful. Then, of course COVID hits. I had major concerned about things shutting down and people were cancelling their travel (we as well were from out of state). AGR stated that even with COVID, they were taking precautions and the day would go on. I was informed by AGR that my guests who began to cancel their rooms, would still be on my room block meaning that I was 100% financially responsible for rooms that were cancelled. At room rate of $219/night x MANY rooms = a ton of money. After a lot of back and forth of unpleasant emails I had finally gotten out of my contract, two weeks prior to our wedding. I absolutely refused to reschedule my wedding with them and we left and found a different venue. Our new venue was absolutely AMAZING and there is no comparison between the two in every single aspect. I am SO thankful I got out of my contract with AGR! Choose someplace else. AGR tried to stick me to my contract financially (f&b min of $12k) and for all of my room blocks at the beginning of COVID, they did not care about us or the health and safety of our guests - they only care about money.
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