Amway Grand Plaza Hotel Reviews
Reviews
4.8 out of 5 rating
121 Reviews
99%
Recommended by couples
Awards
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User2600764 Sent on 05/08/2016Amway is so helpful and helps make planning so stress free!! Plus everything they do is exceptional. -
User6812974 Sent on 08/24/2015The girls at the Amway Salon did absolutely beautiful wedding makeup applications for me, my mother, and my mother-in-law! Rose and Brandi created gorgeous looks for us and I felt like the best version of myself, and Caitlin ensured that everything went smoothly on the big day. They even came up to our hotel room, and went above and beyond to make everything easy for me. I highly recommend them to anyone looking for wedding makeup and am so happy I chose them! -
User2236252 Sent on 07/21/2015My husband and I had our wedding reception in the Imperial Ballroom at the Amway Grand this July. Our experience was absolutely phenomenal! The staff has a way of meticulously taking care of even the tiniest details yet they make the whole process easy and relaxed. Alia worked closely with us on the details of our and event and menu. She was incredibly patient, helpful, and thoughtful. I would not have even the tiniest reservation in recommending this venue to any bride! -
User1691469 Sent on 07/02/2014If you are getting married in the West Michigan area, there is no greater beauty than the Amway Grand Plaza Hotel. I knew that when I put down my deposit for the gorgeous Pantlind Ballroom, we were going to be WELL taken care of. Grace was so helpful when giving us the initial tour, and patiently walked us through their normal policies, room block info, etc. She was half the reason we ended up booking the hotel in the first place due to her professionalism, charm, and wedding knowledge. Once we booked, we were handed off to Katie in the catering department. She is just so sweet and attentive - make sure you ask for her! Our tasting came a few months later and we were blown away by how delicious it was. We made a few adjustments to our meal and they were quick to accommodate the revisions. Don't forget about their cake! Hands down best wedding cake I've ever tasted... and I've been to dozens of weddings. Overall, our experience thus far has been phenomenal, and it just makes me more and more excited for our upcoming wedding in September! The Amway Grand Plaza Hotel is the epitome of elegance, old-world beauty, and world-class customer service. Do yourself a favor and book them for your wedding.
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User1317951 Sent on 09/06/2013I'm so happy my husband and I decided to stay at Amway the night of our wedding. It is a beautiful hotel, and it's in a great location. The wedding specialist was wonderful! She booked our room for us and also booked our rooms for our guests. We were not from the area so we had to visit Grand Rapids a couple of times prior to the wedding, and Grace took great care of us each time we visited. I never had to book my own room or talk to anyone in the reservation department because Grace had everything set up for us before we arrived. Our guests, my husband, and I were very impressed with the hotel and staff.
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Jessica Sent on 11/28/2013My dream had always been to have my wedding reception at the Amway Grand Plaza. I am absolutely pleased by the service Amway has provided. My experience working with Amy was wonderful. The taste testing experience was a memory I will always remember. When we asked to alter a dish, the chef was more than willing to assist us and provide a second taste testing to ensure delicious meal options for our reception. The cake was beautiful and delicious. From our first meeting with Amy up to our wedding night stay at Amway, my husband and I were amazed by the treatment we were given. I would highly recommend to anyone who is considering this venue. You will not regret it! -
User6812972 Sent on 09/06/2013My bridesmaid, my mother, and I went to the Amway Grand Salon to have our hair and makeup down before the wedding.
They were amazing! They gave each of us our own look that matched our style and made us feel great. The make-up looks amazing and I wish I could have it done everyday!!!
Thank you!! -
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Sheena Sent on 09/03/2012The food was amazing, the waiters where very nice and made everyone feel comfortable and catered to the bridal party well. -
User934407 Sent on 09/14/2012The Amway was the perfect location for our wedding reception. I've known I've wanted to have my reception here since I was little. :) Amy Detweiller was a fantastic wedding organizer, provided by the Amway. Service at the reception was impeccable and Amy had arranged everything exactly to our wishes. The Pantlind Ballroom was beautiful and many, many of our guests commented on both the elegance of the ballroom and the hotel in general. Our guests stayed in the updated Tower section of the hotel and my husband and I stayed in one of the Tower Suites which had a wonderful view of the river. I highly recommend the Amway. They made our wedding day and night perfect!
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User914919 Sent on 08/28/2012The Amway Grand Hotel Staff made my wedding the most memorable day of my life. They were helpful and flexible. I could have not picked a better place to celebrate my wedding.
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Amy Sent on 07/28/2012I needed a salon that could do my hair and makeup and hair for my 8 bridesmaids and the flower girl. Since we were staying downtown at the Amway Grand, I didn't want to have to drive all of my girls somewhere, so being able to just take the elevator downstairs within the hotel was so great. The price was pretty average, and the salon was very flexible. I live out of town, so I had my trial done nearly 6 months before my wedding when I was in town, and I changed my mind about a lot of things in between. They did a great job of listening to all of my changes and I ended up with exactly what I wanted! All of the girls hair also looked great, and they got us all done in just a couple of hours, so we were able to have a nice relaxing morning with plenty of time to get ready. -
User915722 Sent on 08/29/2012I had my guests stay at the Amway Grand Plaza for my wedding. They all absolutely loved it! I heard nothing but great compliments saying it was beautiful, clean, and that the staff was so friendly and professional. I kept needing to add rooms to my block and working with Grace was such a pleasure. She made the experience stress free and did everything possible to help me get more rooms over such a busy period for the hotel. I also used the salon for my hair, make-up and pre-wedding pampering. I absolutely loved my hair and make-up and the girls working in the salon were wonderful! I would absolutely would recommend working with the Amway.
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User930748 Sent on 09/11/2012Grace Hill, Kevin Johnston and entire Amway Grand Plaza Hotel staff did an absolutely outstanding job putting on a world class wedding reception and wedding weekend event right here in downtown Grand Rapids - thanks to all of you from the bottom of our hearts !
The Lievenses
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