A Bride's Design Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
48 reviews
Recommended by 89% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.4 out of 5 rating4.4
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Professionalism 4.4 out of 5 rating4.4
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Value 4.4 out of 5 rating4.4
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Flexibility 4.5 out of 5 rating4.5
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User photos
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Ally Sent on 01/02/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made the Dress of My Dreams, and at an Amazing Price!
I could not have had a better experience working with Laura at A Bride's Design! I was getting very discouraged trying to find a black-and-white wedding gown I liked, so I reached out to Laura to see if she could make a custom gown for me. She was SO KIND and SO PATIENT when I told her my ideas. Laura created the most amazing design that was EVEN MORE BEAUTIFUL than what I envisioned! Not only that, the custom gown only took about four months for her to make, and when it was ready, it fit me like a glove and was of the HIGHEST quality. I fell absolutely IN LOVE with it (and so did the groom when he saw it), and I got nothing but the highest praise for it from my wedding guests. Not only that, the price was SO REASONABLE for a completely custom gown that I couldn't believe it. I can't thank and recommend Laura enough for lending her immense talent to make me look so beautiful on my big day! -
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Jessica Sent on 08/30/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An Amazing Experience From Start to Finish!
Laura and her team were so professional and amazing to work with for our wedding! Her shop is beautiful and her staff are well versed in their attire. I enjoyed working with them and appreciated their patience as I spent a few appointments to make my ultimate dress decision. I had a couple reservations about structure/fit, and Laura was able to customize the dress with extra boning support and varied fabric for more security for my specific wishes. When I went to pick up the dress, I thought I might then have to make these adjustments with a seamstress, but she had already customized the order and had the dress produced that way. I was blown away! It really made me feel special and secure in my choice! And her fees are very reasonable on top of all the special treatment I felt I had received!
We also purchased my Matron of Honor's dress from her shop (we had a very small wedding, just a single bridesmaid so this was the only dress we needed for our bridal party) and it also arrived on time and was gorgeous! I ended up purchasing my beautiful hair pin from her as well. You can tell she carefully curates her available stock to go together beautifully.
I really felt so well taken care of, and am glad to have helped support a local businesswoman! I cannot recommend A Bride's Design enough!!
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Stephanie Sent on 09/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They made my dream come true!
The most amazing bridal shop - ever! Such wonderful and caring staff. I had a specific look for what I wanted, and the owner, Laura, literally sketched it up and created my dream dress! There's no better feeling than having my own one-of-a-kind dress for our special day! The dress was such great quality and beyond stunning! Also purchased beautiful accessories here too! Highly recommend! -
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Emily Sent on 09/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful little boutique!
I absolutely love my wedding dress that I found at A Bride’s Design! The boutique is small enough that it is not overwhelming, but they still have a varied selection of dresses to choose from. All of the styles are gorgeous and very affordable. The front of my dress was sheer, but Laura was able to sew in extra fabric to customize it how I wanted. I felt so beautiful wearing my dress on my wedding day!-
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S. Fields Sent on 07/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
OK, first of all- the shop is adorable...very cute and quaint, with a nice selection of gowns! Laura is so sweet, it was such a pleasure to work with her. Found a dress that I loved, and didn't break the bank! -
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Christine Sent on 05/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful shop, beautiful owner. Laura makes her customers look and feel radiant. -
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Debra Sent on 02/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura is an amazing designer and seamstress. She did an absolutely beautiful job on my personally requested Victorian vintage wedding design, that exceeded my expectations. If you are looking to have the wedding dress of your dreams uniquely created for you, call Laura! She was also very accommodating to my very hectic schedule. Laura excels at customer service, and I highly recommend her. -
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Kim Sent on 10/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truth be told, I was dreading the dress-finding process. I do not wear a lot of dresses in general, and I the prospect of trying on dozens in one day was incredibly stressful. A Bride's Design was my final stop of the day, and I have to say I'm glad it was. After hours of being crammed into gowns that were not my style and feeling like the salespeople were only interested in making the biggest possible commission, I walked into a beautiful old home and was greeted by the fabulous Laura. I instantly felt like Laura cared about making my day special and ensuring I loved my gown. Her designs are all lovely in unique ways and can be customized with the multitude of accessories she offers. When it was clear I'd found "the dress," Laura went to work. Before I knew it, I was also wearing a gorgeous veil, a blingy sash, sparkly earrings and a matching bracelet. It was all so perfect together, and made me feel for the first time like a real bride-to-be. Needless to say, I bought the whole package.
Laura and her team were also wonderful in helping me schedule fittings on a tricky timeline (I live in California), and made sure to keep me updated on the status of everything in the months leading up to the big day. I couldn't have been happier with my dress or the quality of service I received at A Bride's Design. Thanks again! -
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Meredith Sent on 10/16/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura and her team did such an amazing job on my dress. I walked in to the store and saw a sample in my style. Once I tried the sample on, Laura sketched up the dress I was looking for and got it on order. I could not have asked for a better dress! The price was reasonable for having ordered a personally designed dress and alterations are also extra. I ordered the dress in October of 2016, and we came down to the wire and the week of my wedding in late August 2017 for it to be finished, but it fit and looked beautiful on my day. I have received many compliments. I also ordered my veil from here. I highly recommend working with A Bride's Design! -
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Chelsea Sent on 08/07/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Bride's Design is absolutely the most incredible bridal shop. Laura the owner is completely incredible and so great to work with. Any of the ladies who work in the shop are wonderful at helping and so kind. Everyone here makes the experience so special. I bought my custom wedding dress, custom veil and a custom hair piece from a Bride's Design. Every single piece was completely gorgeous and I received so compliments on it all. The whole process with them makes you feel so special. Their shop is so adorable and personal. It truly makes you feel like a bride from the moment you walk in. She has a huge selection of anything you could want as a bride and everything is high quality, reasonably priced and completely gorgeous. I highly recommend working with a Bride's Design! I am eternally grateful for how much they impacted my perfect day! -
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Chelsea Sent on 05/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love them! Loved my dress! Definitely will recommend to friends!! -
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Stephanie Sent on 11/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful shop with beautiful wedding, bridesmaid dresses, and accessories. Laura has been great to work with. -
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Rachel Sent on 08/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found my dress somewhere else, but A Brides Design was closer to my home (Still almost an hour away) and they carried the "Moonlight Bridal" line, I emailed the owner Laura & she was quick with responses and told me she could definitely order my dress for me. Her price on the dress was over $100 more affordable than the other place, when it came in I was able to try it on at her shop, and the shop is seriously too cute, and although I am not having her do my alterations she offered great input!!
She also sold my sister in law her dress, and she even came to the venue the day of the wedding and "tied" all of us bridesmaids dresses from some etsy site. Shes truly talented and loves what she does.
i would definitely recommend !! :) -
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Jessica Sent on 07/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura and her interns were wonderful to work with. I only tried on two dresses and the second was THE ONE. My husband and I had to postpone our wedding plans for a while due to unexpected circumstances and Laura held my dress for as long as needed. She did a FABULOUS job with my alterations. Highly recommend! -
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Lindsey Sent on 01/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura with A Bride's Design is amazing and so talented! When walking into her shop, I was immediately blown away! So many beautiful dresses, so hard to chose the perfect one! Laura was so easy to work with and made the process a breeze! I had so many compliments on my dress. I most definitely recommend A Bride's Design to any bride! -
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Carrie Sent on 11/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura made my dream wedding dress for me. When I walked into her shop, I saw these amazing and unique dresses (at VERY reasonable prices) and one of them was perfect... with a little alterations. She was able to take the lace from my mother's wedding dress and make a top with sleeves built into the dress. It was gorgeous and so perfect. She was the utmost professional and was able to have my dress ready in a very short time (I found her in April and got married that September). Thank you so much, Laura! -
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User2337950 Sent on 09/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura gave me the dress of my dreams! I had searched at so many other bridal boutiques for the dress that I had always envisioned, but nothing was coming close until I walked into A Bride's Design. I immediately fell in love with my dress and didn't want to take it off. Her gowns are absolutely gorgeous and so unique - and they are an AMAZING value. I ended up way under budget and my dress was better than I could have imagined. She also sells gorgeous jewelry and garters, so I purchased my garter, my earrings, and my bracelet from her and they were perfect. Laura was so responsive, sweet, and professional through the whole experience - from first appointment, fittings, and final fitting. I cannot recommend her enough. -
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Christina Sent on 06/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura is a true talent!! She created my DREAM dress that I could not find in any bridal store. Not only did she create and design my dress but she was at my house the morning of the wedding to steam and make sure everything was perfect! She truly made me feel and look beautiful. She also designed my mom and my mother in laws dresses and my rehearsal dinner dress! She was so easy and great to work with. She is a beautiful person inside and out! Thanks again Laura! -
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Heather Sent on 01/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Bride's Design is a Bride's dream come true...gorgeous gowns and really amazing prices. Laura, the owner and designer at A Bride's Design is so sweet and amazingly talented. I loved all of her dresses. I tried on dresses at Catans, David's Bridal and at one other bridal shop and there was no comparison once I tried on the designs here. Seriously amazing and the shop is something out of a romantic movie...love everything about the place and Laura!!! Highly recommend!!! -
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User1977370 Sent on 12/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my wedding dress from A Bride's Design. It is exactly what I wanted and the price was perfect. Laura makes all of my fittings a wonderful experience. We also ordered all of the bridesmaid dresses from her; they are fabulous! You can't go wrong with A Bride's Design. -
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Suzie Sent on 11/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently got my wedding gown from A Bride's Design. Laura (the owner) was amazing to work with. The dresses at her boutique are unique and absolutely beautiful! The prices are extremely reasonable and she is able to customize everything and anything! She was very professional throughout the entire process and had wonderful attention to detail. She is very experienced in dress-making and is able to do wonders! I would strongly checking out her shop! -
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Milda Sent on 06/13/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura is very sweet and makes some wonderful dresses. The shop has a quaint cute interior that adds to the fun of dress shopping. I am very excited to wear one of Laura's dresses on my big day. -
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Lindsay Sent on 12/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the most wonderful experience buying my wedding dress at A Brides Design. I can not say enough how utterly amazing and talented Laura Smith is. The bridal salon its self is gorgeous and there are so many wonderful dresses and bridal accessories to choose from. I had a fantastic experience going to the salon with my family to pick out my wedding dress. I tried on several different dresses and eventually fell in love with one of Laura's original creations. Laura truly knew how to put my wedding vision all together. I ended up buying my wedding dress, veil, head piece and earrings there and I could not be any more pleased with how everything turned out. During my alterations I bought Laura my grandmothers veil to have sewn into my dress and she came up with the fabulous idea of turning the lace trim into a one of kind garter. The garter was such a amazing piece that just meant the world to me. Overall I had an absolutely wonderful bridal experience. Laura and her staff were so welcoming and extremely talented they made me feel so special during the entire process. I would HIGHLY recommend this bridal salon! -
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Maryelise Sent on 12/16/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura works with you personally to find the gown that perfectly fits you and your wedding! I looked forward to every fitting and consultation because the boutique is so beautiful and Laura is so knowledgable and friendly. I could not have been happier with my gown nor with the service and prices at A Bride's Design. -
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Shannon Sent on 06/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely LOVE A Bride's Design! I was a little hesitant at first because I am not from the area, so I had to rely on online reviews. I didn't want to go to a huge store like David's Bridal, I wanted something a lot smaller and more personal. I decided to hope for the best and made an appointment. When I first walked in, I was a little worried that I may not find a dress because there was a MUCH smaller selection than your average bridal store. However, I soon discovered that even though there was a smaller selection, EVERY SINGLE DRESS was GORGEOUS! You didn't have to rummage through a bunch of unflattering and hideous dresses. To my surprise, I liked every single dress that I tried on, which made my decision even harder! I also liked that Laura isn't pushy and doesn't force you into making an immediate decision. She is also very flexible and easy to work with. I would definitely recommend A Bride's Design to EVERYONE in search of a beautiful, yet affordable wedding dress! She also has some really cute bridesmaid dresses:) -
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User1057723 Sent on 01/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura from A Bride's Design was so wonderful to work with. Her shop is adorable and chic and her designs are absolutely beautiful. I highly recommend A Bride's Design to everyone! We were so lucky to find this shop! -
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Kimberly Sent on 11/06/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was such a great place and Laura was fabulous. I went to so many shops looking for a dress and found some of the bigger retail shops to be crowded and staff was not that friendly. This shop was by appointment so I felt like she actually cared about her clients. I had no idea what I wanted so she came up with lots of creative ideas and my dress was very unique. If you are looking for a one of a kind dress and one on one caring service, this place definitely makes you feel like a special bride! -
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Christine Sent on 08/01/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough good things about A Bride's Design! I am the Mother of the Groom. My daughter in law got the most beautiful gown. While she was at her fitting I saw the most wonderful gown on the rack. I tried it on, and with a few minor, and so reasonable alterations, it fit like a glove! I have been telling everyone about this wonderful shop!
If you want to be treated as a person preparing for the most wonderful day of your life, this is THE place to go!!!!
Christine -
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Kendall Sent on 07/09/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience I must say :) I found my dress there and it was actually a sample :) The store is SO cute! I had been to her old store maybe 4 years ago when my stepmom was getting married and the old store doesn't even compare! SO cute! SO romantic :) Loved it. But I did have Laura helping me when I was there, I thought is was so nice and gave me honest opinions and advice. Good selection and veryyy good prices! Thank you for making me feel beautiful and elegant :) Thank you A Bride's Design! :) -
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Nicole Sent on 12/22/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The service was great! My wedding dress originally came with a bow and long ties on the front. Laura suggested removing the long ties, which made the dress perfect. Thank you. -
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Martha Sent on 12/21/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura was great to work with. She helped make the wedding dress of my dreams. She is very talented and easy to work with. I have and will continue to recommend her to all my friends who are getting married. -
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K Sent on 10/29/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Bride's Design ordered in the most beautiful dress for me, then they went through several fittings to make sure it was just perfect! The look on my fiancés face when he saw me solidified that everything A Bride's Design did was perfectly amazing. K
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Krista Sent on 04/20/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not be happier with my experience at A Bride's Design. Laura & I designed my dress and It was perfect. The customer service was great as well as the quality of the dress. The fabric and lace were top quality. You would not believe how many compliments I received on my dress. It fit me prefectly and had couture look at a fraction of the price. Any bride would be lucky to work with such a talented, kind person. I recommend Laura to all the girls I know who are getting married. -
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Meghan Sent on 02/11/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura was amazing. She made my dress and we also got my mom's dress there too. I felt like I was the ONLY customer most of the time. She let us come in several times to show off the dress and then when I didn't like something, she changed it right away. I would only recommend this wonderful place for brides that want a ONE of a KIND dress for their day. She was perfect!!!!!!!!! I can not say enough about Laura... she made you feel special. she has made a dress for my cousin that they designed together, along with a prom dress, and my aunt's Mother of the bride dress too. It's FIRST CLASS all the way!!! -
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Stephanie Sent on 05/28/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Laura from A Brides Design is THE BEST! I planned on buying my dress online because I didn't want to experience a busy, pushy, stuffy bridal salon. A Brides Design could not be more opposite of that. The fact that it is by-appointment-only means that you are getting individual attention by the owner and designer herself! Laura is super helpful, friendly and does not put any pressure on you. It's like you are shopping with your friend. Her shop is adorable and her service is spectacular. Her prices are very reasonable too. If I had to do it all over again I would go back to A Brides Design in a heartbeat. -
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Holly Sent on 07/02/20084.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Although I did not purchase my dress at A Bride's Design, they handled the alterations. One of my good friends also purchased her dress elsewhere, but brought it to Carolynn for alterations (as well as several other dresses). She was very kind, reasonable, and detailed in her work. She hemmed my dress, added a bustle, and brought in the bust a little. Afterwards, she even gave me a box to ship my dress in, as well as provided me with helpful details once my dress arrived at its destination. It is such a beautiful, although small, boutique. I almost wish I would have found it first, and gotten my dress there! I purchased a lovely sash broach for my Maid of Honor (and may go back to get one for myself), as well as my hair pins there. The hair pins were so beautiful, I think they got more attention than my dress! I appreciated that Carolynn never once tried to be pushy or sell me anything. She suggested Foot Petals to put in my shoes, and I am so glad that I took her advice! I wore my shoes ALL DAY LONG and they didn't hurt the next day! I would recommend this boutique to any good friend, as they were so helpful, calm, and precise (not a detail was overlooked). Carolynn even met with me on her day off (the morning I was sending my dress out) to reinforce a button on my bustle, and was so nice the whole time. -
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Julia Sent on 11/01/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The dress of my dreams!
Laura was so great to work with! She customized my dress just a bit to make sure it was exactly what I wanted and I couldn’t have asked for anything more! And the veil she picked out was perfect! The experience was great and she was very accommodating! -
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Jen Sent on 09/21/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is the perfect place if you want to find a dress that you can make your own. I knew the dress of my dreams was not in the budget I had. I went to this boutique and found a dress I loved so much I was scared to look at the price. It was very reasonable and the ladies I worked with, specifically Laura, were able to customize the back to fit my vision. The alterations were also very timely. I also found my veil, earrings, and bridesmaid jewelry here. Great prices!
I love my dress so much I just want to wear it again and again. After the wedding I needed to have the bustle fixed because it got stepped on. Laura was able to do it while I was there. -
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Charde Sent on 06/11/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Laura was very nice, I brought my bridesmaid dress to get altered, and within 3 days it was ready! Great turnover! -
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Tiffany Sent on 12/23/20144.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
My experience at A Bride's Design was great! The designer was friendly and worked to make me feel beautiful in my dress. The shop is quaint and charming. It was well worth the drive. I would definitely recommend this boutique to other soon to be brides! -
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User1272229 Sent on 11/07/20134.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
This is an adorable boutique and Laura is so sweet and has beautiful dresses, belts, and jewelry. You will not feel pressured at all and will get personalized service and attention. Make sure to make an appointment here and skip the big bridal shops! -
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Sarah Sent on 11/11/20084.1 out of 5 rating4.1
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Quality of service 2.5 out of 5 rating2.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Wonderful to work with, very flexible and understanding. -
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User1369996 Sent on 10/08/20133 out of 5 rating3.0
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Quality of service 5 out of 5 rating5.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
A Bride’s Design is in a cute old house – there are a lot of nice dresses and custom designs are available. The owner is clearly very talented at design and was friendly on the phone and in person. Selecting and putting down a deposit for my dress was pretty easy and I was very excited for the dress.
However, the customer service and follow-up aspects were anxiety-inducing – the owner is disorganized and desperately needs a business manager. I expected basic customer service when buying the most expensive garment I will ever own an was very disappointed. When there were problems, I had to call and call back to stay on top of the issue - customer service was poor and worst of all unapologetic. A "I'm sorry" would have gone a long way!
I really wanted to give this place a great review – in fact I even referred a friend to this shop based on first impressions, and she bought her dress here. When I ran into problems with my order I felt very guilty! My advice : if you find your dress here, keep on top of things. Gorgeous dresses, poor service. -
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Erin Sent on 09/30/20221 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Worst Experience from my Wedding
This was probably the worst experience I had with my wedding, and honestly probably in my life in general. I went with my sister, mom and grandma to the shop to try on wedding dresses. The shop is super cute and Laura seemed very nice. I ordered my dress in early November for my July wedding, Laura said that it would take 6 months to come in, which is totally understandable. Before we left the bridal shop, she measured me. Laura never told me the measurements that she took nor the size of the dress that she ordered. She wrote them down on a card and then said she would order the dress. Looking back, I probably should have asked about the size and measurements, but I trusted her and figured she had ordered a bunch of dresses before and she seemed to have mostly good reviews. I started to get nervous when the 6 month point was approaching and I didn't hear anything from her. I tried calling multiple times and left multiple messages and never heard anything back from her. She finally texted me very late at night and I responded but never heard back from her. When I finally got a hold of her a few weeks later, she said that my dress had just came in and asked when I wanted to pick it up. I went to pick it up soon after and I soon as I saw it, I knew something was wrong. It looked so small! When I tried it on, it physically hurt to have her button it up. She assured me that it would just need to be let out just a little and it would be fine. She gave me a list of seamstresses and I contacted one of them. When I brought the dress to her, she was shocked! She told me that my dress was 1, if not 2 sizes too small. My seamstress asked me to contact Laura to see if she had any extra applique that we could use. It took me, once again, at least a week to get ahold of her. She told me that she would try to get me some. I also asked why the dress turned out to be so small. She told me that she would have to remeasure me, so when I went in to pick up the applique, she remeasured me. She then told me that the problem was that I had gained 3 inches in my chest, 2 inches in my waist and my hips had stayed pretty much the same. I told her that wasn't possible because I had been losing weight and actually weighed less than I did when she originally measured me. She kept trying to tell me that maybe it was because I was working out and had gained muscle instead and muscle weights more than fat, which I don't think makes sense. I think asked her "wouldn't my clothes and bras fit different if I gained 3 whole inches." She told me that "Well bras stretch." It was at that point that I just had to leave because I was so upset. She told me that she had ordered me a size 2, which I said, if she had told me that, I would have questioned her because I have never been a size 2 in my life, and my family would have questioned it too. Laura was incredibly difficult to work with, she was unapologetic and just kept blaming me for my dress not fitting, and she was very difficult to get ahold of when I needed her. I would not recommend this place to anyone. -
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Harlee Sent on 02/09/20201 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Worst Bridal Experience - Ever!
I have to share my terrible experience with my sister. If I could give this terrible establishment less than one star I definitely would. My sister recently moved from Arkansas to Cleveland and I live in Louisiana. I took a 300+ dollar flight to get here and spent almost 10 hours in the air due to bad weather. We were so excited to arrive at this shop and that's when our bad luck began.
We were across the road starting our morning off with coffee at Peace, Love, and Little Donuts. It took us ten minutes to find this obnoxious place because there is NO SIGN. We had to call the phone three times to get an answer for help despite being within their hours of operation and at our appointment time. Finally, we realized it is inside an actual house. Fine, we were still willing to give it a chance.
A man opened the door with NO SHOES ON wearing sweat pants and an old tshirt and his two dogs running around ON THE DRESSES. This was completely unprofessional and I am a dog lover. However, he admitted one of them was a puppy and we all know how puppies can make messes. After we were brought inside, the man left and we were alone in this strange house.
There were only two rooms in this house with MAYBE 20 dresses total. Also, all of the dresses were TINY. Size 0s mostly with a few Size 8 and 12. So if you're an average sized woman, forget it. My sister is a size 14 and she could fit in ONE DRESS.
We spent maybe 15 minutes in this store and now we can not get into any other boutique because we thought this would be a good place to find her perfect dress.
This terrible shop ruined her first dress shopping experience and honestly the level of unprofessionalism and stark lack of courtesy was astounding.
Do not go here if you are a self-respecting woman or bride. Do not go here if you wish to have a pleasant experience. I will not get the time back that we wasted. -
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Kathleen Sent on 10/03/20171 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Bustle broke. bride could not dance or barely walk on her wedding day.. Beads fell off and dress had to be sewn by moh. Owner could not bustle it either but refused to offer any reasonable compensation for the brides ruined wedding. She will inform you " her lawyer said once the dress is out it's not her problem." she suggested we should have safety pinned a dress that cost 2 grand. Ladies beware. It was a strange experience as she immediately threw out the lawyer card? It should be your day and if you value it spend your money wisely. -
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User1979034 Sent on 12/20/20140.2 out of 5 rating0.2
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Quality of service 1 out of 5 rating1.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
I feel I had bad customer service. -
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Denise Sent on 04/15/2010
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
Not "A Bride's Design," but "A Bride's Worst Nightmare!"
THE ABSOLUTE WORST!!!
I ordered my bridal gown from them and they were so "nicey-nice" UNTIL they had my money. I questioned my dress order at the very beginning of the order and when I paid the deposit. Laura reassured me that it was correct even though her book swatch looked different than the sample that I had tried on. When swatch sample after swatch sample (of my particular dress order) kept coming in not only the wrong color, but the completely wrong fabric, I got extremely nervous. I kept getting more stressed out and questioning that the correct dress was even ordered or being made. Laura just laughed it off and didn't do ANYTHING to try to remedy the situation or relieve my stress. She even joked about the situation stating that "the swatch lady is on vacation!"
Needless to say, my dress came in just 2 1/2 weeks before my wedding IN THE WRONG COLOR! I ended up having to take the sample gown off the rack just to have a dress for my wedding (the decision that I made after they offered another bride's dress as a swap and I refused). Would you want YOUR dress traded out to another bride's "dress gone wrong?" They were extremely difficult and unsympathetic and resistant about discounting it. They PROMISED me that they would have it cleaned because it was dirty, have it altered in time and alter it to fit and to be as "good as new." TWO days before leaving for my wedding, I was stuck picking up a FILTHY sample dress that they didn't even alter to fit me, just to have ANY dress for my wedding. They left me hanging until the last possible moment and did not do what they promised. They completely ruined my wedding day and this kind of service SHOULD NOT be expected when you're ordering a $2200 couture wedding gown.
After the fact, I contacted the designer in New York to try to get some resolution from this disaster. A Bride's Design COMPLETELY lied to them as well as me, blaming the designer for all of the wrong-doings and then lied to the designer and said that they did EVERYTHING to accommodate me. The designer in New York then, left the ball in my hands (which were tied).
DO NOT DEAL WITH THESE LIARS!
They do not care about customer service or doing THE RIGHT THING! -
Quality of service
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