We visited 15+ venues around MA and CT and finally made it to Union Station after a friends recommendation. From that first visit, Neil was the first venue planner who had an ipad with pictures of the space set up from previous events and really allowed us to visualize what our day would be like. He answered a million questions without any hesitation and always provided solutions or recommendations. You will not find a venue like this. Let me tell you why..

1. The space itself is stunning!!!

2. PRICE. Neil has collected wedding decor over the years and unlike other venues does not charge you hundreds of dollars extra to use. We borrowed several things -table numbers, votives, lanterns for the aisle way. You do not realize how much this saves and is such a blessing. Additionally, compared to other venues the packages are extremely inclusive and highly affordable.

3. THE FOOD - our guests still talk about the food to this day. There was no problem accommodating several food and allergy preferences. Our guests couldn't believe preferences were confirmed by staff prior to food brought out. Unlike other weddings, you will not leave hungry. There is a plethora of appetizers, large meal size and THE DESSERTS!! Highly recommend adding the late night snack (chicken tenders, fries, sliders) - best decision we ever made!

4. THE STAFF - Kind. Attentive- to all our guests not just bride and groom. We had trays of appetizers brought to us. Dessert placed on our sweetheart table- thank god or we never would have gotten some! Drinks brought to us.

Last but not least, let me tell you what the staff did for us that truly demonstrates what sets Union Station apart from other wedding venues. We had mentioned in our vows our love for hot chocolate and s'mores. They then brought us hot chocolate AND set up a smores station for our reception!!!!!

We cannot thank you all enough for making our wedding day a day nobody will ever forget! We are so appreciative!

Union Station Banquets didn’t just host our wedding, they made it the best day of our lives.

Of all the venues we toured, this was the one that made our groom tear up. We met playing romantic leads in Murder on the Orient Express, so we wanted a space that felt rooted in that vintage charm. The Roosevelt Room gave us everything we dreamed of. Original 1911 architecture, warm oak, soaring ceilings, and period light fixtures made it feel like stepping into a storybook. It was elegant without feeling forced. Grand, but never overwhelming. Just honest, timeless beauty.

We chose the Platinum Wedding Package and held everything onsite, from the earliest getting-ready moments to the final dance. Bridal suite prep, portraits, ceremony, cocktail hour, dinner, and dancing all flowed seamlessly. That kind of ease is only possible when you're working with people who genuinely care, and at Union Station, that care is felt in every single detail.

Neil Gadbois, our coordinator, was nothing short of exceptional. Calm, responsive, and thoughtful, he made every interaction feel like we were in the best possible hands. He answered every question, embraced every oddball request, and made room for us to relax and enjoy the experience instead of managing it. His presence brought so much peace and confidence to the process.

The food tasting alone felt like a celebration. We brought both sets of parents and were treated to a fully styled reception preview. Our table was dressed in our theme colors, complete with a sample centerpiece and a green glass base they chose based on our inspiration photos. That detail appeared at every table on the wedding day, beautiful, on-theme, and included without any added cost. The food was so good we found it hard to choose just three entrees. They also let us offer vegetarian and allergy-friendly options for our guests, outside of the three main choices, which meant a lot.

The night before the wedding, Neil ran our rehearsal like a seasoned director. He welcomed everyone with warmth and walked us through every moment with ease and clarity. That night, we hosted our rehearsal dinner at Notch8, and it was everything we could have hoped for. The flatiron steaks, the shrimp scampi, and the smoked cocktails were all big hits, and our server Paige even teared up when we shared how we met.

The morning of the wedding, we started early, and Neil was already there, cheerful and organized. We added the breakfast spread to our package and we’re so glad we did. The food was delicious, and we’re still dreaming about the scones. Every moment of the day felt calm and taken care of. We never felt rushed, and we never had to wonder what was happening behind the scenes.

Andrei, our lead server, was an absolute legend. From the moment we arrived, he was there coordinating with Neil, bringing snacks and drinks to the bridal suite, quietly handling every detail. During outdoor portraits, he crouched behind the bride to lift her train off the wet ground so it wouldn’t get dirty, staying hidden to keep the photos perfect. We didn’t ask. He just did it.

During cocktail hour, he ushered us into the bridal suite for a few quiet moments alone and appeared again and again with fresh appetizers like clockwork. Later in the evening, when he noticed we were more dehydrated than tipsy, he gently switched us to water and kept us hydrated all night. At one point, he danced across the floor with a tray of water just to hand a glass to the groom during the Time Warp. We’re not exaggerating when we say he was one of the MVPs of the entire day.

While we took family portraits in front of the fireplace, the team flipped the ballroom with such quiet efficiency we barely noticed. When we reentered for dinner, the room looked flawless.

And the food? Spectacular. Our guests are still raving about it. The peppered beef tenderloin with mushroom burgundy demi-glace was the top favorite, but everything else was divine too, the pan-seared salmon with Dijon-herb beurre blanc and the slow-roasted chicken with honey balsamic glaze.

Even the bartending team made a lasting impression. The bride’s father is a loyal Labatt drinker, and even though we knew it wouldn’t be a popular request, bartender Tina made sure it was stocked just for him and his friends. That small gesture meant the world to him, and to us.

We used a rented floral package that needed to be returned, and without us lifting a finger, Neil had everything boxed and loaded into the bride’s parents’ car by the end of the night. We never felt rushed. We never felt pushed out. Just supported and celebrated, every step of the way.

Union Station gave us more than a beautiful space. They gave us a flawless day filled with joy, meaning, and deep ease. They honored our vision, elevated it with care, and gave us the freedom to be fully present from beginning to end. We will never stop being grateful. We cannot imagine a better place to get married. If we had to do it all again, we'd pick Union Station every time.

We can't say enough great things about Neil and his team. Our wedding day exceeded all of our expectations. The room looked beautiful, the food was delicious. Neil made sure that we had everything we needed for our wedding day.

We are so grateful for Neil and his team, you'll be in great hands with them.