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Weddings

Union Station Banquets Reviews

Union Station Banquets

Union Station Banquets

Northampton, MA
5.0 out of 5 rating, 77 reviews
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Reviews

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Awards

77
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
Weddingwire
5.0/5 77 reviews
Google
4.7/5 204 reviews
  • L
    Lisa Sent on 06/04/2026
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    Don’t overlook Union Station

    The moment my husband and I stepped into Union Station, we instantly knew this was the perfect venue for our wedding. The venue’s unique history and aesthetic appeal, coupled with flawless service and incredibly friendly staff, set the stage for an unforgettable day. The Event Coordinator, Neil Gadbois, was the orchestrator of our dream wedding, ensuring everything ran smoothly and with utmost calmness.

    Neil was transparent about the offerings within each package, never feeling pushy or like a salesperson trying to close a deal. His easygoing and responsive nature made the entire planning process smooth and enjoyable. Whenever we had a question, Neil was always there, ready with an answer. An event coordinator like that is accompanied by an incredible staff. Jaylene and Emma were amazing in taking care of us. Jaylene even greeted us with our signature drinks once we finished our ceremony, helping us kick off our celebration on the right foot. Our guests kept raving about the unique charm of the venue. It creates a nostalgic, speakeasy-like ambiance that takes you back in time.

    We couldn’t have asked for a better day and we highly recommend that others give Union Station a visit, you will not be disappointed. - Lisa & Marc
  • Juan
    Juan Sent on 01/05/2026
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    Wedding Vendor (Photographer & Videographer)

    As a wedding photographer vendor, Union Station has truly been a pleasure to work at. This was our second time being a vendor photographing and filming a wedding at Union Station, and just like my first time filming a wedding there the vibe was excellent, the scenery was perfect, the friendly staff were professional, organized, and incredibly helpful, making the entire day run smoothly. I am looking forward to editing the photos and film for my newlyweds.

    Pix by Jay looks forward to working there again and highly recommends Union Station to couples looking for a beautiful and seamless wedding experience.
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    Are you interested?

  • R
    Rachel Sent on 01/01/2026
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    Our Best Decision

    Choosing to have our wedding at Union Station was the absolute best decision we made in our wedding planning. I read great reviews online, so we went to visit, and we were wowed by the historic beauty of Union Station. The cost was also very reasonable. But the biggest reason why Union Station was the best was because of the events coordinator Neil Gadbois. Neil was incredibly organized, responsive, flexible, and gracious. We are Jewish and Puerto Rican, and they incorporated our traditions into the reception, such as latke appetizers during cocktail hour and empanadas as a late-night snack. Day of, we were incredibly well taken care-of and even had our own fantastic waiter Andrei making sure we got to eat and drink. Wedding planning is a ton of work, but it was not stressful because I was working with the best team. I highly recommend having your wedding at Union Station - it can be your best decision.
    P.S. To help with planning, other vendors we worked with and loved were:
    -Durochers Florist (included in package)
    -Frosted Swirl Cupcakes (included in package)
    -Beauties by Britt Hair/Makeup
    -Scott Metzger Photography
  • Laura
    Laura Sent on 10/21/2025
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    Beaulieu/Pelkey wedding

    I highly recommend Union Station Banquets in North Hampton MA for your wedding! Neil the wedding coordinator was amazing!! He was very thorough and attentive to our needs. He was great at communicating and answering any questions we had. Even had great suggestions. My wedding was amazing and it couldn’t have gone any better! The space was beautiful, the food was amazing, and everyone had a great time. Thank you Neil!
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    Eileen Sent on 07/24/2025
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    An Event to Remember

    If you are looking for a unique setting for your event and a staff whose trademark should be “attention to detail” look no further than the Roosevelt Room at Union Station. My daughter was recently married there and it was the most magical day. But let me take you back 6 months to our food tasting. Neil, the event coordinator, had the table set for us to preview colors, plate settings, etc. He noted the brides preferences and listened to their feedback. He answered dozens of questions in between serving our courses to sample. The food was delicious and from the tasting to the wedding day that didn’t change. The steak was tender, the roasted carrots amazing and the little touch of serving our younger guests chicken tenders and fries did not go unnoticed. The morning of the wedding we arrived at the venue to do hair and make up and Neil and his staff were there answering last minute questions and even running to a local breakfast restaurant to pick up our order. It was obvious in all the staff did that they were intent on making the day perfect…and it was! The focus was always on what the couple envisioned and then executing that vision. I could literally go on gushing about this venue and the staff who demonstrated such a commitment to excellence. Put this venue on your must see list and I assure you it will not disappoint!
  • Erin
    Erin Sent on 07/15/2025
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    Bride's vision come to life!

    From the moment we booked Union Station Banquets, Neil and his team were rock stars. They were never said no, so accommodating, and always responded quickly to any questions or requests we had. The venue itself is stunning and we didn't need to spend a ton on extra decor - everything was included with no hidden fees. Neil and his team made sure every single detail of our wedding day was exactly where it needed to be and on point with the timeline. I never worried about anything, as they were always checking in with my husband and I to ensure our special day went off without a hitch. Neil truly listened to me and my vision and they even let you get a sneak peak of the room before everyone comes in and they brough my year of planning to life. At the end of the night, everything was packed up perfectly to stop by in the morning to pick up! Everyone raved about the food as well! Many people said this was the most fun wedding they have ever been to! This is a day I will always remember as the most special day because of the incredible service and support from the Union Station Banquets team.
  • Brighid
    Brighid Sent on 07/09/2025
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    More Than a Venue, Union Station Gave Us Magic

    Union Station Banquets didn’t just host our wedding, they made it the best day of our lives.

    Of all the venues we toured, this was the one that made our groom tear up. We met playing romantic leads in Murder on the Orient Express, so we wanted a space that felt rooted in that vintage charm. The Roosevelt Room gave us everything we dreamed of. Original 1911 architecture, warm oak, soaring ceilings, and period light fixtures made it feel like stepping into a storybook. It was elegant without feeling forced. Grand, but never overwhelming. Just honest, timeless beauty.

    We chose the Platinum Wedding Package and held everything onsite, from the earliest getting-ready moments to the final dance. Bridal suite prep, portraits, ceremony, cocktail hour, dinner, and dancing all flowed seamlessly. That kind of ease is only possible when you're working with people who genuinely care, and at Union Station, that care is felt in every single detail.

    Neil Gadbois, our coordinator, was nothing short of exceptional. Calm, responsive, and thoughtful, he made every interaction feel like we were in the best possible hands. He answered every question, embraced every oddball request, and made room for us to relax and enjoy the experience instead of managing it. His presence brought so much peace and confidence to the process.

    The food tasting alone felt like a celebration. We brought both sets of parents and were treated to a fully styled reception preview. Our table was dressed in our theme colors, complete with a sample centerpiece and a green glass base they chose based on our inspiration photos. That detail appeared at every table on the wedding day, beautiful, on-theme, and included without any added cost. The food was so good we found it hard to choose just three entrees. They also let us offer vegetarian and allergy-friendly options for our guests, outside of the three main choices, which meant a lot.

    The night before the wedding, Neil ran our rehearsal like a seasoned director. He welcomed everyone with warmth and walked us through every moment with ease and clarity. That night, we hosted our rehearsal dinner at Notch8, and it was everything we could have hoped for. The flatiron steaks, the shrimp scampi, and the smoked cocktails were all big hits, and our server Paige even teared up when we shared how we met.

    The morning of the wedding, we started early, and Neil was already there, cheerful and organized. We added the breakfast spread to our package and we’re so glad we did. The food was delicious, and we’re still dreaming about the scones. Every moment of the day felt calm and taken care of. We never felt rushed, and we never had to wonder what was happening behind the scenes.

    Andrei, our lead server, was an absolute legend. From the moment we arrived, he was there coordinating with Neil, bringing snacks and drinks to the bridal suite, quietly handling every detail. During outdoor portraits, he crouched behind the bride to lift her train off the wet ground so it wouldn’t get dirty, staying hidden to keep the photos perfect. We didn’t ask. He just did it.

    During cocktail hour, he ushered us into the bridal suite for a few quiet moments alone and appeared again and again with fresh appetizers like clockwork. Later in the evening, when he noticed we were more dehydrated than tipsy, he gently switched us to water and kept us hydrated all night. At one point, he danced across the floor with a tray of water just to hand a glass to the groom during the Time Warp. We’re not exaggerating when we say he was one of the MVPs of the entire day.

    While we took family portraits in front of the fireplace, the team flipped the ballroom with such quiet efficiency we barely noticed. When we reentered for dinner, the room looked flawless.

    And the food? Spectacular. Our guests are still raving about it. The peppered beef tenderloin with mushroom burgundy demi-glace was the top favorite, but everything else was divine too, the pan-seared salmon with Dijon-herb beurre blanc and the slow-roasted chicken with honey balsamic glaze.

    Even the bartending team made a lasting impression. The bride’s father is a loyal Labatt drinker, and even though we knew it wouldn’t be a popular request, bartender Tina made sure it was stocked just for him and his friends. That small gesture meant the world to him, and to us.

    We used a rented floral package that needed to be returned, and without us lifting a finger, Neil had everything boxed and loaded into the bride’s parents’ car by the end of the night. We never felt rushed. We never felt pushed out. Just supported and celebrated, every step of the way.

    Union Station gave us more than a beautiful space. They gave us a flawless day filled with joy, meaning, and deep ease. They honored our vision, elevated it with care, and gave us the freedom to be fully present from beginning to end. We will never stop being grateful. We cannot imagine a better place to get married. If we had to do it all again, we'd pick Union Station every time.
  • Hannah
    Hannah Sent on 02/26/2025
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    You'll want to get off at this stop

    We can't say enough great things about Neil and his team. Our wedding day exceeded all of our expectations. The room looked beautiful, the food was delicious. Neil made sure that we had everything we needed for our wedding day.

    We are so grateful for Neil and his team, you'll be in great hands with them.
  • Yuerong Li
    Peter Sent on 10/12/2024
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    Nice venue for wedding!

    Had our wedding at union station banquets on September 15th and enjoyed it a lot! Everyone is happy and the customer services is outstanding!
  • Shannon
    Shannon Sent on 04/04/2024
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    This place is beautiful

    The moment me and my husband walked into the venue we knew that was our spot. It's beautiful and classic and the whole building tells a story.
  • Keith
    Keith Sent on 11/07/2023
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    Five-star planning & management

    We got married at Union Station back in June, and it really was a perfect day (and weekend). Right from our first introduction to USB, Neil was responsive, accommodating, and calm. He made us feel confident that we had found the right venue for our wedding and was exceptional all the way through execution of a perfect event. Robert and Andrei were assigned to be our right-hand guys from pre-ceremony all the way up to the after party, and they made sure we had everything we needed throughout the evening. We received endless compliments from our guests—the beauty of the venue, the perfectly-cooked food, even the elegance of the serving staff delivering and placing each table’s meals all at once—it was a true five-star event the whole way through. We also were able to take advantage of Platform Sports Bar for a welcoming reception for our guests the night before our wedding, and we used the Tunnel Loft behind the banquet hall/above Tunnel Bar for our after-party. Neil was involved with planning all these events and provided a turnkey service for the whole weekend. For anyone considering a wedding (or other event) at Union Station, we cannot recommend them enough!
  • Kat
    Kat D. Sent on 07/11/2023
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    Made our day perfect!

    Union Station was the perfect venue for our July wedding. Neil was amazing and made the whole process seamless. My husband and I were planning from 2000 miles away, but Neil’s communication was incredible and made us feel like there was no distance. We’re not huge fans of cake, so he recommended a s’mores bar instead, which was absolutely delicious and so fun!

    The team was fantastic on the actual wedding day, the food was delicious, and the ambiance was beautiful. We had a breakfast the next day, and the staff was just as attentive and wonderful as they were during the main event. Union Station was such a huge part of what made our day so special and stress-free, and I cannot recommend them enough!
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    Colleen Sent on 03/28/2023
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    Look no further!

    If you have already visited Union Station during your wedding venue search, then you most likely have it listed as a top contender on your list of tentative venues, and if you have not visited Union Station yet, we highly advise you to reach out to Neil (Union Station's event director) and go check out the space.,.you will NOT regret it! During the whole planning process, Neil was extremely responsive with all communication, and was very helpful when it came to organizing and working with our other vendors (baker, florist, band, photographer). The bridal suite and conference room area upstairs of the Roosevelt Room worked perfectly for my large group of girls (9 bridesmaids, 3 moms) to get ready the morning of our wedding. We were able to arrive early to have hair and makeup done on site - 3 hairstylists and 2 makeup artists fit more than comfortably in the conference room, and the space has awesome natural light for these services! We loved that Union Station has preferred vendors that know the venue and already have a great relationship with the Union Station team, making it one less thing to have to worry about come the day of your wedding. We worked with Mauro at La Fiorentina, and Heather at Durocher Florist, and they were such a wealth of knowledge and so flexible working with what we wanted, making it a breeze to cross off the cake and flowers from our "to do" list! We knew from the start of wedding planning that we wanted a band vs. a DJ; the Roosevelt Room has the perfect layout to accommodate a band and dancing without feeling cramped - we had 145 guests and a 7-piece band. You 100% will be in the best hands when you book your wedding at Union Station. Our family and friends are still talking about how unique the space is, how delicious the food was, and how "top notch" the staff was! It truly was the most perfect day, and we will forever be grateful for the entire Union Station team for being a part of it!!
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    Sarah Sent on 03/05/2023
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    Wonderfully inclusive historic venue

    After researching and comparing close to 60-70 locations for our wedding in the Boston area, we made Union Station the first of three we visited in person and were instantly wow'd by the historical feeling and character of the venue. Union Station bundled all of the catering, table/chairs, cake & floral contacts, staging areas, and almost everything else for a fantastic price. It was perfect for us to have a venue that could manage so much of the stuff that often is piece-meal at other locations. Neil was the perfect event director - he was everything you could want and more and we have only great things to say about him. He led us through each step of the planning process and his recommendations were always spot on. He worked with the bakery to ensure we got the exact cake we wanted and helped us pull together last minute things like missing place cards and a possible timeline shift due to late flights. The day-of staff members (especially Andre and Robert) were also very helpful and professional and allowed us to enjoy the day without having to worry about the details. They ensured we were fed and had drinks in our hands throughout the cocktail hour, dinner, and dancing. They even helped pack up the decor at the end of the night. We both had an amazing time during the wedding and have zero negatives about our experience! We recommend the Roosevelt Room at Union Station 100%!
  • Madeline
    Madeline Sent on 02/21/2023
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    Could not have asked for a better venue

    Everything about union station was more perfect than we ever could have wished for. First off, the venue itself is absolutely beautiful. We provided almost no decorations because it really wasn’t needed. The staff was phenomenal. The coordinator, Neil, went above and beyond at all stages of planning and on the day itself. He responded quickly to any questions I had and was always very helpful. We had our rehearsal dinner at union station as well and he kept the whole weekend running so smoothly I never had to give a thought to anything other than enjoying the day. The entire staff was amazing but I also wanted to mention how truly wonderful Robert and Andrei were. Any time we needed anything at all they were there before we even realized we needed it and both went above and beyond to make our day truly perfect. I cannot recommend union station enough and feel so incredibly lucky we found this venue for our wedding.
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    Samantha Sent on 11/26/2022
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    Best thing we did

    We cannot say enough good things about Neil and the team at Union Station Banquets. The main takeaway is this: Union Station allowed us to have the full vision of our wedding become a reality, and in a financially practical way. From the first meeting, Neil was completely welcoming and unassuming. Any time we met in person, Neil was as excited to plan the details of our wedding as we were. If we emailed, he was always responsive within a day and answered our questions directly.

    Compared to other places where that was “an additional offering” or “couldn’t be done in this package,” we never felt like we had to keep our wants close to the vest out of fear that we would get pushed into spending more money. If it was doable at a cost we could afford, it was done, and if it wasn’t, there was no problem moving on without it. Neil truly wanted us to have a wedding that was everything we wanted and nothing we didn’t. He offered his suggestions and ideas, but never put pressure on us to include something and we never felt like we had to “bite the bullet” on any decision. At one point during our tasting, we had asked for a late night snack menu and Neil said “the staff is really excited to work with your menu” and it genuinely felt that they were as much a part of our planning as we were.

    The banquet hall itself is a beautiful, cool, early 20th century aesthetic that is attractive on its own, but also presents plenty of opportunities to be personalized. There is an obvious travel aesthetic with the space, but with the open brick and brass bar, the turn-of-the-century advertising around that space, old, recessed ticket windows turned to mirrors, and a huge fireplace, the space welcomes any variety of themes you might have in mind. Even for us, we included elements related to trains and to breweries, and the space allowed for those two ideas to marry together well.

    We would be remiss if we didn’t also thank our Lead Bartender, Rob. He was amazing, both attentive and intuitive. We were never going to be the couple who “forgot to eat” at their own wedding, but without ever saying that, Rob was always available to us first with hors d'oeuvres. Three things we loved about Rob -- aside from just what a wonderful and enthusiastic person he seemed to be -- included, when we were first taking photos around the venue, he found us outside before our time together had even started and he brought us water while we were outside on a 98 degree day. Similarly, he was always around us with appetizers and drinks at the ready, but he also never made our guests feel out of place. Of course he brought us appetizers first and looked to us first, but we’ve been at weddings where that tray was withheld from guests because it was “for the bride and groom.” He never shut anyone down if they grabbed for that tray, which is exactly what we would have asked of him. Finally, on the only stressful moment of our day, he recognized that we were maybe feeling overwhelmed by the attention of our guests and, without interrupting, took it upon himself to find us and bring fresh drinks. He was the person we engaged with the most directly, but so many of our guests applauded the service of the staff at the bar and on the floor. They were all amazing

    Beyond all of this, planning extra flourishes was so easy, due in part to the proximity of Union Station to other cool spaces in the same building and in downtown Northampton, but also because of the relationships Neil has built with other vendors in the Northampton community. Obviously it took meticulous planning, but by the time we got to Northampton to the time we left, everything we had planned went without issue the entire weekend.

    The team at Union Station was completely unexpected. In an overwhelming industry dominated by fixed, generic, overpriced, wedding packages that make you feel hamstrung, Union Station Banquets was everything you wish you could have for your wedding and we can’t thank them enough or recommend them highly enough.
  • Madison
    Madison Sent on 10/03/2022
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    The most wonderful staff ever!

    We had our ceremony and reception at Union Station this past weekend, and words cannot do justice to how wonderful the staff at this venue were throughout the entire event. We had a few really specific considerations when we were on the hunt for a venue, primarily that we wanted to have an all-vegan menu. Union Station was the one place that seemed not only able to accommodate that wish, but actively excited about the opportunity to explore vegan options with us, and the food at both our tasting and the wedding was AMAZING. All of our guests were so impressed! We were also able to have three signature drinks and pick two draft options, all of which were a big hit with our guests thanks to the great bar staff. Neil, the on-site coordinator, was responsive and helpful throughout the planning process and handled the setup of the decor/guest book etc on the day -of so that we could focus on getting ready. And we also can't say enough good things about Robert, our head waiter; he went above and beyond to make our day perfect, from helping our photographer get the perfect autumn shot by throwing leaves at us off-camera (and then picking the leaves out of our dress trains!) to overseeing the structure of the day, to simply checking in and bringing us whatever we needed! Another member of the staff expertly assisted with the bustling of our dresses, and every other staff person we worked with throughout the day was absolutely lovely. Our guests were floored by the kindness and attentiveness of everyone working that day. From coordinating with our other vendors to plating our five-course dinner, Union Station made every potentially difficult task an absolute walk in the park. The space itself is also one of the most beautiful and functional venue spaces in the area. We were able to use the bridal suite for the entire day, which made getting ready so much easier. We used the atrium for a photobooth and guest book area, and it was great to have a separate, slightly quieter space for that sort of thing. I will tell everyone I know to use this venue for their events; it's the perfect combo of a beautiful space and rock-star staff.
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    Kaitlin Sent on 09/30/2022
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    Amazing experience!

    We were thrilled with our wedding at Union Station! Having experienced two weddings there (ours and another as guests), we couldn’t give the venue a stronger recommendation.

    We went to my cousin’s wedding at Union Station several months before getting engaged, and we were immediately drawn to the unique space. It was once a fully functioning train station, and they were able to keep much of the original brick work, lamp posts, and other features. It adds a lot of character to the space, and it requires very little additional decoration. We also were drawn to the food – everyone has suffered through subpar wedding food over the course of their lives, but our meals (and the general consensus among guests) was that the food was restaurant-quality. Particularly high marks for the salmon.

    When we selected Union Station as our venue the following year, we couldn’t have been more impressed with the coordinator, Neil. He is professional and knowledgeable, but also has a very laid-back and approachable demeanor. Throughout the entire experience, he was accommodating and flexible. I don’t think he said “no” once to us during the entire planning process. He also had very helpful suggestions along the way, and we were confident in his advice and guidance. Neil was truly a pleasure to work with.

    On the day of the wedding, we were pleased to arrive at the venue and find out that decorations were already set up exactly as specified, and that all deliveries were complete and organized. We were introduced to Rob, who was at our side throughout the entirety of the reception. There was nothing he couldn’t do. He effortlessly coordinated to reserve space and usher us into Tunnel Bar for photos (after 6pm on a Friday), offered advice through the night, and helped make sure that we had a full drink (if we wanted it). There is a lot going on during your wedding, and it meant the world to have Rob and Neil available for us to lean on and ask for suggestions. They made sure that every need was taken care of.

    These are just a few of the many benefits of choosing Union Station. They contract with two local florists to provide the centerpieces to your specification (we were very pleased), and they even include the cake (Greggory’s was fantastic). Pricing was very reasonable, and we never felt like we were being upsold.

    We are so happy that we chose Union Station as the venue for our special day.

    (Full team of day-of vendors: Absolute Entertainment for DJ, Brian Marsh for photography, Anya Drew for videographer, Forget Me Not for florist, Greggory’s for cake, Creative Weddings (Rev. Liz Zielinski) for officiant, and Epic Salon for hair and makeup.)
  • Lauren
    Lauren Sent on 09/21/2022
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    You won’t regret having your wedding at Union station!!!

    If you are skeptical about booking the Roosevelt room, DO IT. I could not have asked for a more perfect wedding. Neil, their wedding coordinator, was an absolute dream. He was with me every step of the way and made sure all our bases were covered. He helped coordinate the flowers, wedding cake, rehearsal, meals, signature drinks, the list goes on!! Not to mention the fact that this place was all inclusive for the most part. One contact for wedding cake, flowers, food and drinks? YES PLEASE. Made my life SOOO much easier. This place needs no decor, it is so beautiful on its own and it’s in a great location. Lots of bars, restaurants, and hotels are within walking distance. The staff here was fabulous and everything was delicious. I really felt so special and important and a big part of that was due to the staff at Union station. I cannot rave enough about this venue!!!
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    Amanda Sent on 09/11/2022
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    Worth every penny

    We couldn’t be happier with our decision to have our wedding at Union Station. The venue itself is beautiful and so unique. The events coordinator, Neil, was on top of everything from beginning to end and the whole day ran seamlessly. Our lead server, Rob, couldn’t have been any better. He was always right there when we needed him, and when we didn’t, he was out of sight. Being attentive without being overbearing can be a fine line, but Rob walked it like a tightrope. Every staff member was simply phenomenal. We can’t say enough good things about Union Station, and about everyone who makes it what it is.
  • Caroline
    Caroline Sent on 08/30/2022
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    Rehearsal Dinner -Amazing food & service

    Wow. They set the bar high. We got married in Amherst a couple days ago. We decided to have our wedding at the Inn on Boltwood so we could have accommodations the night of/on site. However, we wanted to venture out for the rehearsal dinner. We looked around extensively in the Amherst/Northampton area and eventually decided on the Union Station for our rehearsal dinner. This was hands down one of the best decisions we made for our wedding. First, Neil, the Event Director, was SO responsive even though we were only hosting our rehearsal dinner with them. We ended up selecting the premium plated dinner for approximately 30 guests. The Union Station does not currently have fee to rent their space for the dinners, which made it far more affordable than the competition. The price was right, and the food quality was phenomenal. The Union Station food lived up to all the reviews. We also did not want to do a full open bar, but Neil gave us other options that allowed us to host some of the bar tab (we had 2 bottles of wine per table). For appetizers, we had the cheese/veggie/fruit platter (guests raved about the quality of the fruit). We had passed apps of bacon wrapped dates with manchego cheese, cauliflower risotto balls, and steak on a crostini. Each app, recommended by Neil, were AMAZING. We chose to have the salmon and beef tenderloin for the main courses, as well as the pesto ravioli as our vegetarian option. I had the salmon and it was PERFECT. As a side, we chose the caramelized potato gratin and broccolini. The beef tenderloin was so perfect and cooked just right. Everyone LOVED their meals, especially us. We finished with the seasonal cheesecake (strawberry topped). Throughout our wedding and honeymoon, we kept talking about how much we loved the food at Union Station. Lastly, the room was decorated so perfectly and the staff were SUPER accommodating and took such good care of our guests. I would go out of my way to host an event here again just to eat the food.
  • Jennylyn
    Jennylyn Sent on 07/12/2022
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    An amazing experience all around!!

    First and foremost, we could not be happier to be writing this review, as we had the most amazing experience all around at Union Station. Starting with the venue, it is absolutely perfect. It was the first venue we toured almost two years ago, and we knew the moment we walked in that it would be our wedding venue. The venue is stunning, classy, and we received numerous compliments throughout the night from our guests as to how much they LOVED Union Station, and how perfect it was. Robert, our personal waiter for the night, was there from the beginning to the end, and was absolutely incredible. He was helpful, very attentive, and made us both feel so comfortable throughout the day. Thank you, Robert. Now, we have to get to the #1 reason why Union Station is a 5-star venue, and that is the event coordinator, Neil Gadbois. One of the main reasons we chose Union Station outside of how beautiful it was, is because of Neil. We knew right from the start that he was an absolute professional, who really cares about the couples he works with. Neil was amazing throughout the entire wedding planning process, and was always available to answer any questions we had. Neil is one of the kindest individuals we have met and was professional and efficient throughout. Fast-forward to our actual wedding day -- IT WAS PERFECT. We succumbed to the fact that "something" would go wrong, but it did not. The entire staff at Union Station were on top of everything and we received a plethora of compliments as to how our wedding day was the smoothest, most perfect wedding anyone has ever seen, which is a testament to the greatness of Neil and his staff. In closing, if you are looking to have an amazing, seamless wedding experience that you will never forget - look no further than Union Station. We are so grateful for our experience at Union Station and could not recommend it enough!!! THANK YOU SO MUCH AGAIN TO NEIL AND THE STAFF!!!
  • Patricia
    Tricia Sent on 06/24/2022
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    Wonderful post wedding brunch

    We did a Sunday brunch buffet here the morning after our wedding and it was fabulous. The venue is so unique, with stunning masonry and interesting history. Beyond the setting, all the food was so delicious, and very reasonably priced for the quality.

    Neil was a delight to work with, he really listed to our questions and our vision and had great suggestions to help us bring it to life. The servers did a fantastic job of keeping the buffet food fresh and hot and clearing plates without being in the way.

    Neil also coordinated renting the tunnel bar (below union station) for an afterparty, which was a huge hit with our guests (best martinis we've had!) Such a fun and special experience all around, thank you Union Station!
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    Cat Sent on 12/23/2021
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    Guests cannot stop raving about the venue

    From our initial emails to tour Union Station through to our wedding everything was top nothing and well planned. Neil is very responsive to all questions and concerns and really made sure our vision came together. On the day of our wedding, our head waiter Robert really went above and beyond anything we could have ever imagined. We didn’t meet Robert prior to wedding day but he was very tuned into who he needed to check in on prior to and during the wedding. He gathered drinks for myself and the bridesmaids prior to the wedding while we waited upstairs and made sure boutonnières made it to the correct people. My husband said Robert got him some fries pre ceremony since he didn’t get a change to eat that morning. Robert even went and got us our favorite drinks from the tunnel bar to have with our wedding cake. We had quite a few bumps along the way with weather and other vendors but anything that Union Station and Neil were in charge of or helped oversee went off without a hitch. All of our guests were very impressed.
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    Ashley Sent on 10/23/2021
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    A Night to Remember

    From the moment we walked into the Roosevelt Room at Union Station we knew it would be the perfect selection. Neil was amazing from start to finish, helped us with as much planning as we possibly could (especially when we had to postpone our original date due to COVID) and was always an email away when needed for any information or just words of encouragement. The day of the event everyone was professional and courteous of ours and our guests requests and comfort levels during COVID. And it goes without saying that the food was beyond incredibly. We will highly recommend Union Station to anyone looking to have events in the future ( not just a wedding). Thank you to Neil and his staff for making our wedding reception a night we will never forget!
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    Claire Sent on 09/21/2021
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    Couldn't have asked for more!

    Neil and his staff was very accommodating. They were helpful, providing suggestions when needed. Furthermore, the our venue package included table centerpieces of our choice, cake with 2 well known bakeries as options, alleviating those two additional worries. It was the complete package for us. The food was outstanding!
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    Carolyn Sent on 08/01/2021
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    Perfect all-inclusive wedding venue

    Neil and his team at Union Station made sure everything ran smoothly on our wedding day, with minimal input from us so we could fully enjoy our guests and party! Our wedding needed to be postponed twice due to COVID and Neil was responsive and flexible, allowing us to rebook and honoring our original contract. Our guests all raved about the quality of food and the service as well - they covered all the big things like cooking the food perfectly and also all the little things like bringing out kids meals first. Great value for the money we paid with many of our guests saying it was one of the most fun weddings they've attended! The venue was so beautiful that we didn't need to bring any additional decorations. Their package structure makes it easy to plan a wedding and they handle all of the deliveries (flowers, cake), setup of the rooms, and staffing the bar with great bartenders and servers who watched out for us all day, making sure we had drinks and food. We also hosted brunch for our guests the next day, and again the food and service were excellent, including the build-your-own mimosa bar.
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    Mike Sent on 07/23/2021
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    Go with Union Station, you won't regret it!

    My husband and I truly cannot thank Neil Gadbois and his entire team for all their work to make our wedding this July so incredible! We were a couple who had to postpone our wedding from 2020 due to covid, and throughout the process Neil did everything he could to help us find a new date, kept us up-to-date on current guidelines, and once we had a new date, guided us through planning the perfect wedding reception. On the day of the event, everything went so perfectly! He and his staff are true professionals who made our wedding day everything we’d hoped for and more! Our guests have raved about the food, the service, and the beautiful space! We cannot recommend The Roosevelt Room at Union Station highly enough.
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    Jaimie Sent on 07/06/2021
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    Simply amazing!

    Union Station is AMAZING! I cannot say enough good things about this venue. Neil made the whole planning process so easy, especially with planning from a distance. He was knowledgeable, accommodating, and helpful. From finding old photographs of Union Station for us, to fairy lights, to a French fry bar, to life-size Jenga, to specific table runners. Neil helped bring our vision to life. Also, the employees at Union Station are REMARKABLE (Jon, Chris, Elliot, Chloe, Hazel, Jenn, and Laurel)! They took such good care of us!!! We are so thankful for them. All of our guests had a fantastic time! We appreciate everyone at Union Station so much! Thank you, thank you, thank you from the bottom of our hearts for helping to make our wedding day perfect. - Jaimie & Ryan
  • Carly
    Carly Sent on 02/15/2021
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    Excellent venue with an AMAZING team!

    Neil over at Union Station was FANTASTIC! My husband and I were set to get married in The Roosevelt Room in September 2020, but then COVID hit. Despite the circumstances that we all faced, Neil and Union Station were beyond committed to helping us plan an incredible day. Their flexibility, professionalism and commitment were unmatched and difficult to articulate in a simple review. The team was willing to wait with us as restrictions changed daily and adapt as September arrived. Our original 150+ person festivity was not feasible but Neil and his team were able to shift us to an incredibly scenic farm a short distance from Union Station, where we had a lovely 20 person wedding reception. The owner of Union Station owns Micka Farm and while this is not generally used as a wedding venue, they were willing to accommodate us and our guests under a tent while we enjoyed the delicious food The Roosevelt Room had to offer.

    We couldn't have been any more fortunate to work with Neil and Union Station as they were able to (seemingly at the last minute) transition everything to an outdoor venue. They did this without having any additional stress or issues and made the whole process seamless and carefree for us. While we were initially ecstatic at the prospect of holding our Wedding Reception at Union station we could not have been more pleased to work with Neil and the team who did everything to provide us with a special day, even in these dire circumstances.

    My husband and I were so impressed and thrilled with our experience with Neil & Union Station that we are going to have our post-covid bash there as well in the future! Again we couldn't speak more highly or feel any more strongly about the experience we had with this team.

    Carly & Scott
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    Ryan Sent on 12/26/2020
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    Just what we wanted

    We’re so glad we decided to go with Union Station for our wedding venue! The event coordinator we worked with, Neil, was absolutely amazing at helping us customize the details for our event. We wanted something small/intimate anyway, and everything was so perfect you would’ve never thought we had such a great time while working around COVID restrictions. The staff/service/food was excellent, historic scenery was a great feature, and the price was very reasonable! Bonus points for the private parking lot too. ;) Would definitely recommend to anyone who wants something low-key & intimate (no matter what your guest count is), all while being just as beautiful, memorable, and perfect as any other luxurious wedding venue would be.
  • K
    Katherine Sent on 06/22/2020
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    Absolutely Incredible

    I am truly at a loss for words as to how amazing this venue and Neil was. We were supposed to get married this past Friday June 19, 2020 at Union Station, but due to the Covid pandemic made the very difficult and bittersweet decision to simply do a small ceremony and reception on our original date in my aunt's backyard. Neil was nothing short of amazing. He was always very responsive to all our questions (which were quite a lot given the circumstances). He was incredibly accommodating, and even allowed us to do a second tasting when we couldn't quite decide which food choices we had wanted for our wedding day. We were so touched by how understanding he was throughout the pandemic. My now husband and I went there this past Saturday to officially "close that chapter" of our lives, and he was working that night and specifically came to our table and checked in with us multiple times, and congratulated us on our wedding that had happened the night prior. This is such a special and unique venue, and we are saddened that it couldn't be part of our wedding story but we would highly recommend this incredible venue and team to other interested brides!
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    Ari Sent on 03/08/2020
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    Would've if I could've

    We looked high and low for a wedding venue that was a reasonably-priced, good bang-for-your-buck sort of deal. We found that with Union Station! We loved each of our visits (great venue, great food, great people), and were thiiis close to choosing them. Only reason we didn't is because we decided to have our wedding closer to my parents' house. But every once in a while I still find myself wishing we had gone with Union Station! High reccomend!
  • Kristy
    Kristy Sent on 02/27/2020
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    Perfect Christmas Wedding

    Union Station helped us pull off our dream Christmas wedding all the way from New Orleans! Neil and his staff did an amazing job and put me at ease throughout the whole process and especially during our wedding night.  We had both our ceremony and the reception at Union Station!

    We met Neil and his staff for the first time when we flew in for our tasting. Our head waitress was so great during the tasting, my dad specifically requested her to be there the night of our wedding! AND SHE HAPPILY WAS :) Neil was super flexible with this whole process of planning from so far away. He was always very quick to answering my questions, letting us pop in for a quick visit if we were in town and dropping off our decorations a few days early!

    Neil did an amazing job helping out this former teacher who sent him, yes... a 10 page file filled with screen shots of the venue, my decorations and placement of everything. For someone who likes to do all the setup herself, Neil most certainly brought my vision to life and seriously we had so many compliments with the set up. 
    Speaking of compliments, THE FOOD! OH MY GOSH WAS IT DELICIOUS! Everyone was raving about how great their dinners were for the next few days. Even at the tasting it was so hard to narrow down our three selections. 

    Overall we were beyond thrilled with our wedding night and experience with Union Station. I will HIGHLY recommend this venue to anyone!
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    Amanda Sent on 02/13/2020
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    AMAZING venue with even better staff

    We got married and had our reception here in June 2018 and it was the best choice. Corey was the coordinator then and really when you paid for this venue you were paying for his amazing attention to detail and he and his staff's seemless movements throughout the night. They were very easy to work with and very flexible, allowing us to add on a late night snack not far before the day of the event. Salads were on the guests plates already when everyone say down after our first dance. When a table was served, the entire table was served and no one was left behind. Waitstaff were attentive and courteous and did not take drinks just because they were partially filled. The venue was of course also beautiful and there were great photo ops inside, out front, along the side walk, and also in the tunnel bar just under the venue. Between them and my DJ I didnt have to think once about the progression of events for the evening, which is exactly what you want on your wedding day. The little bridal suite upstairs was perfect for a quick breather. And the food was absolutely delicious. If I could give this venue, and Corey himself, more than a five star review, I would! Thank you for making my day so amazing.
  • Julia
    Julia Sent on 01/15/2020
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    Wonderful New Years Eve Wedding

    Choosing Union Station was the best decision we made for our New Years Eve wedding! We planned our wedding from our current home (Chicago) because we wanted to get married back home in New England, so we did a TON of research online to fit our needs (e.g. wedding can go past midnight, budget friendly, unique, etc) and ended up only looking at this one venue in person. At the time, Corey was the coordinator and he gave us a great tour and talked through his vision that really sold us. A few months later, Corey moved to another state and Neil took over as coordinator, and we’re so lucky Union Station filled this position with someone just as wonderful. Neil is detail oriented, professional, and experienced. He’s very involved the day of and everything went so smoothly.
    The venue speaks for itself. The vaulted wooden ceilings, the big fireplace, the exposed brick. The pictures make it seem beautiful, but just wait till you see it in person!
  • B
    Beth Sent on 01/12/2020
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    Winter Wonderland Wedding

    Thanks to the Neil and his wonderful team our big day and wedding was everything we ever dreamed and more. I am an admitted control freak and as someone in the hospitality/wedding industry I have seen the worst of the worst and the best....or so I had thought. Union Station Events set a whole new standard in my mind for how a wedding should be run and has set the bar higher for professionalism. Everyone was wonderful, the staff was polite, professional, and friendly. The food was FANTASTIC and the bartenders were world class.
    I personally found my wedding planning process to be simple, easy, stress free and I feel as if I owe it entirely to Neil. He was always quick to respond to emails, polite but still approachable and friendly. You could really tell that he cared about his job and our big day. The already beautiful Union Station Event Hall was turned into a winter wonderland for our wedding. Everything was set up for us just the way I imagined it, only better.
    The beautiful vintage venue still remains a constant conversation point with our guests, a month later. Everything from the light fixtures, the brickwork, to the grand archways drip with grandure and old world romance. It leaves an impression on everyone who enters. Unlike many venues these days we felt that Union Station had an authentic historical uniqueness that left all of our guests impressed.
    I could go on and on but to summize I cannot recommend Neil and the Union Station event team enough. I think Union Station should be the obvious choice for any Bride or Groom looking for a less stressful wedding planning process with flawless service in an unbeatable atmosphere.
    Thanks Neil and everyone who made out day so perfect!
  • Molly
    Molly Sent on 11/05/2019
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    Best Wedding Reception!

    We could not have been more pleased with our wedding reception at the Union Station! Neil and the staff at Union Station were extremely attentive and helpful throughout our whole planning process and wedding day. Neil is very responsive, easy to work with, and incredibly personable. He made sure that our wedding reception ran more smoothly than we ever could have imagined and us as well as all of our guests were beyond impressed! I would absolutely recommend the Union Station for a wedding reception. You will be in great hands with Neil and the rest of the staff!
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    Katie Sent on 10/29/2019
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    Flawless Venue and Service

    We got married in October 2019 at Union Station Banquets and can not say enough wonderful things about this venue, and the staff who work there. Neil, the event manager, was very easy to get in touch with (and I contacted him a lot), and you could tell he really cared about making our wedding day special. Literally up until the night before I was making changes to our reception, and Neil carried out everything I asked flawlessly. I gave him creative license to help decorate the venue for our 1920's theme with the decorations we brought in, and he did not disappoint. The venue was stunning, the food is unbelievable, and the service was extraordinary. I highly recommend this venue, and if I had to do it all again I would make the same venue choice.
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    Sierra Sent on 10/08/2019
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    Best day ever and best staff!!

    Neil and the staff at Union Station Banquets were beyond amazing. They were so helpful during our year and a half long engagement and planning process. The weekend of our wedding we weren’t worried about a thing because we knew we were in good hands with them. The day of coordination went smoothly and we didn’t have any hiccups or issues. The servers and bar staff were polite professional and extremely helpful. We received many compliments throughout the night and the days to follow on how good the service was and how everyone enjoyed the delicious food. We had several people with dietary restrictions and food allergies and everyone was able to eat and enjoy their meals. I cannot recommend this unique space and it’s amazing staff enough for anyone who’s looking for an amazing wedding or event.
  • Arkady
    Arkady Sent on 08/19/2019
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    Union Station - our perfect venue.

    We were shopping around for a venue with only 5 months remaining. My (now) wife and I reached out to a ton of places and were surprised how many were available in August, however Union Station's pictures looked incredibly inviting. We visited Neil and even though we considered other places, his hospitality combined with the old vintage charm of the place had us sold.

    We also built a custom buffet and had an amazing tasting that really gave us a lot of confidence. Unlike many other places Neil was just a chill and cool coordinator who let us come early and set up shop. This is quite rare in the venue space. He coordinated our rehearsal and made sure the place looked homey and intimate. We got a ton of compliments after our wedding, the place is unique and special and our guests felt it. Everything from the finely tuned piano to the giant fireplace mantle, it just looks COOL. There is an upstairs suite for the bridal party that we took advantage of and our guests were loving the various 'sections' of the space. To top it off, after the wedding was over there was a ton of night life available for guests to partake it. Tunnel Bar is always a hot spot, but there are clubs and bars filled to the brim with locals.

    Overall, we would highly recommend Union Station and Neil specifically. The value and quality of the food, drinks and coordination just cannot be beaten with anything that we found in our area (Boston burbs).
  • M
    Melissa Sent on 08/05/2019
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    The most perfect and easy experience!

    I cannot day enough how amazing Union Station was for our wedding day! Everything was absolutely perfect and a dream come true from start to finish! Neil was so accommodating and helpful. He answered all of my many messages promptly and his staff transformed the room quickly and to the best standard. They put out and cleaned up all our decor and the dinner service/food was spectacular! They were also very flexible with any changes that needed to be made like quickly changing our ceremony there due to weather. They handled it like it was no problem, and it was as if it was supposed to be there all along! The entire process from Planning, the tasting, meetings, and the big day we’re all so perfect and We are beyond happy with everything and cannot thank them enough for what they did to make our day so memorable! 110% recommend them!
  • K
    Kathleen Sent on 07/07/2019
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    Awesome Venue!

    My daughter's wedding was held at Union Station and it was absolutely perfect in every way! The venue is gorgeous, the bartenders and staff were so friendly and professional. The dinner was delicious! Neil was amazing and made sure everything was perfect! We are so happy we chose Union Station!
  • J
    Joanna Sent on 05/08/2019
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    Everything we wanted and more

    After having been to countless weddings at country clubs, all weddings started to look the same. I knew that when it was our time to get married, we needed something different, something people wouldn't be expecting, and something our guests would actually remember. I saw Union Station Banquets online and knew it was the venue for us. When we toured it, we couldn't believe how much it fit our personalities. History, gargoyles, brick, and street lamps? Yes, please. Not only was it the perfect venue for us but our experience with with Neil the event coordinator was smooth and easy. Absolutely nothing went wrong, and I wouldn't have changed a thing about our ceremony and reception. Our guests are still talking about how elegant and cool or wedding was, how they haven't seen anything like it before. Just what we wanted!
  • Sarah
    Sarah Sent on 02/02/2019
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    Winter Wedding at Union Station

    Where to start? We were married on January 19th at Union Station in Northampton and our experience could not have been better! Corey, the event director, is professional, attentive, creative, and so fun. He is an asset and helped us bring our wedding vision to life. On the day of, Corey kept our schedule moving smoothly and brought my new husband and I drinks, food, etc. He even fixed a bridesmaid’s zipper when it broke! Corey thought of every detail to make our day special.

    When the bridesmaids arrived at the venue from the hotel, there was a charcuterie plate and champagne waiting in the bridal suite for us. Following the ceremony, when we were waiting to be announced to the reception, there were drinks and a plate of our passed apps brought up to the bridal suite for the whole party. It was awesome and so thoughtful!

    The space looked absolutely incredible. While the architecture looks gorgeous on its own, Corey set our decor, uplights, and flowers in a way that brought the space to life. I heard over and over from our guests that Union Station was one of the most unique venues they had ever seen.

    Finally, the food was just amazing. I am usually pretty wary of wedding food, but this food was like eating at a fancy restaurant. From the synchronized serving of plates (something my parents loved) to the special attention given to a friend with food allergies, every piece of the dinner was executed perfectly. My husband and I both had the hangar steak, which was delicious and cooked to perfection.

    All in all, we could not be happier that we booked our wedding at Union Station. Thank you to Union Station for the best day of our lives!!
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    Shari Sent on 11/15/2018
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    You've found your venue - stop here!

    Corey and the staff at Union Station made sure our day was above and beyond perfect! From our first tour with Corey, we felt heard and supported from vision, to budget to execution. All our guests were blown away by the space and the no little detail got past Corey and his team. Book now, stop searching - you've found your venue.
  • Lauren
    Lauren Sent on 11/07/2018
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    Venue of your Dreams

    Where do i begin with Union Station, this place is absolute perfection. Corey guides you through the process with zero stress (which says ALOT coming from me). From our first meeting to the tasting to our final run-through meeting, everything was amazing. Our guests are still telling us how great the food and ambience were. Our wedding day went by without a hitch and I give full credit to Corey and the staff at Union Station. If you are looking for a venue with great food, amazing staff and the very best organization out there- look no further, you've found your place. Book Union Station now and you will NEVER regret it!
  • Kaitlin
    Kaitlin Sent on 11/01/2018
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    Perfection

    I don’t even know where to begin because everything with Union Station was so perfect. The venue itself is absolutely stunning and so unique, our guests couldn’t stop commenting on how beautiful it was. Not only is it beautiful, but the all inclusive nature made planning a breeze, a huge weight off any bride’s shoulders. The food was absolutely incredible, our guests were raving about how it was the best meal they’ve had at a wedding. All in all, Union Station is a fantastic venue, but I can’t speak highly enough about the director, Corey Smith. He was so quick to answer any silly question I had, made planning SO easy, and did a beautiful job with all of the decor. He made sure all of my vendors were on the same page (even hand delivered flowers to our hotel), handled last minute changes like a champ and the timeline of the day couldn’t have been more perfect. He is absolutely AMAZING. Bottom line, you just can’t go wrong with Union Station for your wedding, I wouldn’t change a thing with our day. Thank you!
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    Alexandra Sent on 10/30/2018
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    Perfectly Planned

    The team at Union Station were extremely professional, and helped to think of everything that I did not! They gave suggestions that made everything easier and more streamlined then I could have imagined!
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    Dkilpatrick Sent on 10/26/2018
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    Union Station Venue

    Corey the Event Director at Union Station is the most attentive professional I have ever dealt with. He always answered questions promptly and sometimes before we even had them. As the mother of the bride my wish was to just focus on my daughter and enjoy her wedding day. Corey handled every detail leading up to the wedding to make sure I got my wish. He even brought the bridal bouquets from the venue to our hotel so we could head out to take photos offsite without holding up our photographer. There is not one thing I would change about the all inclusive package that we chose except maybe cloning Corey to take home.

    Denise Kilpatrick
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    Alana Sent on 10/20/2018
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    Unique and beautiful venue for a wedding

    We loved having our reception at Union Station! We researched a lot of other venues in the area, including outdoor ones, but ultimately loved the character of Union Station, and liked that it is right in the middle of Northampton, so people could walk from hotels or to bars afterwards. We also didn't have to stress about weather leading up to the wedding, which was nice. Corey was amazing to work with, very creative with decorations, responsive with questions, and patient with details-oriented family members. We planned our wedding from California, so it was really nice that everything -- food, cake, centerpieces -- was taken care of, but still nice to be able to go through local vendors for the flowers and cake. It felt more personalized and unique than other venues, which seemed a bit more like wedding factories. We had no regrets about having our wedding here, and I'd highly recommend it!
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    Chris Sent on 10/12/2018
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    Corey made our wedding day visions come to life. His organization and follow thru especially with the vendors made our day effortless. He took all the worries away. Looking back at our day we wouldn’t of changed a thing. Corey is an absolute perfectionist!
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    O'brien Sent on 10/02/2018
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    We had the most amazing day celebrating!! Corey did such an incredible job listening to what our vision was and then making it come to life!! Everything was beautuful, from the moment you walked in to the moment you left. The food was outstanding....guests are still telling me a month later that it was the best wedding food they have ever had! Our experience at Union a Station was perfect from the beginning. As soon as I saw it in person, the pictures don’t do it justice, I knew it was the perfect location to celebrate! I could not have been happier with the day!!
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    Taylor Sent on 08/15/2018
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    We had our wedding reception at Union Station on August 11th, 2018. Everything about the experience was perfect and the staff went way above and beyond to give me the best day possible.

    Corey, the event manager, was helpful and organized from the very beginning. He kept everything running smoothly, was generous with the station/open bar policies when he didn't need to be, and personally drove my grandparents to their hotel in the rain when our shuttle service did not show up.

    The food was excellent and the venue was beautiful. I cannot recommend them enough. We had a wonderful time and can vouch for the fact that you'll get a great deal for the price if you have an event here. Best hidden gem for a reception in Western Mass.
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    Jessica Sent on 08/13/2018
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    Our wedding reception at Union Station was truly magical. Corey, and the entire staff, went above and beyond anything I could have dreamed possible. I appreciated how receptive he was to fulfill my vision and appreciated every little detailed that was considered throughout the entire night. I did nothing but thoroughly enjoy the entire reception, and that is all I could have hoped for. From the very early stages of planning to the execution, Union Station was the absolute best and would recommend this location to anyone looking for a unique, beautiful and accommodating venue.
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    Elizabeth Sent on 07/17/2018
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    The inside of Union Station is stunning which was great for us because we put minimal thought into day of decorations and still received plenty of compliments on what a beautiful and unique venue we had chosen. I believe all of their packages include floral centerpieces and a wedding cake, which we loved because we could still pick out these items according to our tastes but didn’t have to budget for either. In addition to the aesthetics, the staff was extremely professional and easy to work with. Corey was patient, polite, and helpful each step of the way. He was always quick to respond to our questions, handled some last minute changes for us with ease, and was present throughout our entire reception making sure our guests were well taken care of. The wait staff was also exceptional. We had quite a few guests with allergies and special dietary restrictions, and everyone ended up with a meal they enjoyed. We are so thankful that we chose to have our wedding reception at Union Station!
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    Sarah Sent on 06/13/2018
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    We cannot sing the praises of Corey and his staff more! He was the reason we went with Union Station and we never regretted it for a moment. Time and time again, Corey demonstrated amazing customer service, excitement for our wedding, kindness and a work ethic unmatched from any of our other vendors. Our guests also sung his praises and the praises of Union Station. Corey also went above and beyond, running over in the rain to the bakery that forgot my cupcake to make sure I had it. If there was any issue during the reception we never learned about it. Thank you all you did to make our day so wonderful!
  • Sam
    Sam R. Sent on 06/12/2018
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    Had my Daughters Graduation Party there and it’s was Exactly what I wanted. Corey and his staff were Fantastic. Food was Amazing! My guest had a blast and were delighted, they couldn’t stop talking about how good the Food and Staff were! We really had a Wonderful Time Thanks to Corey and his Staff.
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    Kristin Sent on 05/29/2018
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    Our experience at Union Station was phenomenal! Everything was just how I imagined (and wished) it would be! I cannot say enough good things about the venue and also the event director, Corey. He was so amazing to work with and made the whole experience so easy and stress free (which is exactly what a bride needs!). He was super detailed oriented, which I really appreciated. Every detail was thought of and there were no surprises; from how we would set the table, to serving the cake; everything went smoothly. Corey was also very accommodating to any requests we had and because of that our night was personalized to us. The venue looked amazing and our guests could not stop talking about how great the food was. Just perfect.
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    Catherine Sent on 05/28/2018
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    Corey was a delight to work with and an incredible asset when planning our wedding! He is knowledgeable, personable, and was invested in ensuring our wedding was just as we had envisioned it. The guests were impressed with his attentiveness and professionalism throughout the reception and my entire experience was nothing short of perfect. Even when there was a small snag with one of my vendors, Corey took over and made sure we got what we wanted. He is an amazing coordinator and are so thankful we had the privilege of working with him so that our day was as perfect as we hoped!
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    Natalie Sent on 04/03/2018
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    We got married at the union station at it was perfect- the hall is gorgeous, the staff are super helpful and friendly and the the food was amazing! Sarah the event coordinator is super professional and made the planning of the event stress-free. There was no request I made that was not accommodated. I am thrilled with the service provided. Thank you union station staff and especially Sarah for making my wedding day everything I imagined and more!
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    Amanda Sent on 03/30/2018
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    I have absolutely nothing but amazing things to say about Union Station and our wedding coordinator/banquet manager Corey.

    When we first booked with Union Station it was under a different coordinator. When we heard the news of the change in management I was a bit nervous because the previous guy was great. Let me tell you - Corey is even more amazing! In the months leading up to the wedding he was super responsive to my annoying crazy bride emails. When we had our meeting a few weeks before the wedding to finalize things he could not have been more accommodating and flexible with what we wanted. We had to change the venue or ceremony last minuet from church to Union Station and he handled it flawlessly and went above and beyond to make sure that everything was absolutely perfect.

    The night before the wedding I was able to drop off all of my decorations and little extras. I handed them to him with all the trust in the world and just told him to make things look pretty and he did exactly that! The day of the wedding I had several things go wrong - nothing to do with the venue at all but Corey stepped in, calmed my nerves, and made sure that me and my now husband were treated like a king and queen. He was always happy to make sure I had a glass of wine in my hand! The food was AMAZING, the servers were perfect, and our two bartenders couldn't have been better!

    I also want to note that I had a huge issue with one of my other vendors and Corey went out of his way after our wedding to reach out to that vendor and make things right with the situation on my behalf. I can't thank him enough for going above and beyond to make a really crappy situation a million times better.

    12/10 times I would recommend Union Station - and more importantly Corey to ANYONE looking to get married.
  • L
    Liz Sent on 11/03/2017
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    We could not have asked for a more incredible wedding day! Corey and the staff at Union Station went above and beyond to make sure our day was absolutely perfect. We had around 100 guests, and a vintage, travel themed wedding that fit the venue perfectly. Our guests are still raving about how beautiful the wedding was, with most saying it was the best wedding they had ever been to! From the location, to the food (which everyone raved about), to the absolutely amazing staff, I literally cannot recommend Union Station enough!

    Corey went so above and beyond that I don't even know where to begin! He made sure every detail for our wedding day was absolutely perfect. Corey took all the cool travel themed decor we had found and decorated the Grand Ballroom into something out of our wildest dreams. He made each of our centerpieces incredibly unique and special, and it was such a treat to be surprised and dazzled from the moment we walked into the reception.
    He also included details that were important to us, like having some of our favorite apple cider donuts as a late-night snack, and took them above and beyond, creating a whole display with hot cider that was absolutely gorgeous!
    On top of all of that, he made our weekend a breeze by going out of his way to pick up the vegan cupcakes we had ordered for some of our guests.
    I cannot recommend Union Station enough. Our wedding day was absolutely perfect, and Corey and the staff at Union Station had so much do to with that.

    (All photos by Elizabeth Solaka Photography)
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    Bekki Sent on 10/27/2017
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    We had our wedding at Union Station on 10/1/17 and wouldn’t change a thing! The wedding planner Corey at Union Station takes all the stress away from planning a wedding! Even from our first experience with the food tasting we were wow’d! He was in constant contact and quick to answer any and all questions. His expertise and organization when we met for our final meeting allowed me to enjoy the days up to my weddding. He made sure all of the details were in place and made sure we had our dream day! The food, venue and overall service far exceede any and all expectations.
  • T
    Taylor Sent on 10/25/2017
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    Union Station was the absolute perfect venue for our Gatsby themed wedding! The vintage feel is so romantic and timeless! Corey and is staff were very attentive and made sure that we had everything we needed. Corey even went so far as to design a whiskey bar for us that was a smash hit with our guests! He came up with the entire layout and even had the great suggestion of adding a cigar bar to accompany it. Our guests absolutely loved it and it made the wedding theme really come together nicely! Union Station also provided the BEST food I have ever had at a wedding or any other type of banquet function. The portions were generous and soo delicious, our guests could not stop raving about the passed hors' devours and dinner!
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    Gina Sent on 10/15/2017
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    I booked at Union Station a year and a half before my wedding because as soon as my husband saw it he was so excited and kept saying how cool and unique it was (which we all know that when the groom is excited about anything to do with the wedding, we act on it!) Everything from the first meeting to the food tasting to the final meeting was phenomenal and you could tell that they're only priority was to make our wedding everything we wanted it to be. About two months before our wedding, our Coordinator emailed saying he was leaving (IMAGINE MY PANIC) but we were being left in good hands. To say that he told the truth is an understatement. I could not have dreamed of having my wedding in the hands of someone better. At our final meeting I asked what time on Friday we could get into the ballroom to set up. He responded with 'what do you need to set up? That is my job, you do not need to worry about that.' Anyone who knows me knows that I am an absolute control freak but I was beyond willing to leave everything to Corey because I knew he was the best of the best. From calling all our vendors to coordinate timelines, to specialty cocktail signs, to taking our Tiffany's champagne glasses to safety after our toast and even covering our meals so they would stay hot while we socialized, Corey and his staff went above and beyond. I would and have recommended them to anyone I know is getting married. Our day was perfect and a large part of that was because of the coordination and professionalism of Corey and everyone else at Union Station.
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    Julia Sent on 09/13/2017
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    We searched for months looking for a wedding venue in our area before we found Union Station. The building is beautiful with it’s subtle train station charm. Union Station is a unique place that stands apart from your typical wedding venue. Corey was very accommodating and helpful. We brought in a lot of personalized decorations, which were carried out beautifully. The place is affordable, the food is exceptional, and the service was fantastic. The tunnel bar afterwards was also a unique way to end the night. All in all we had an amazing day.
  • D
    Dailin Sent on 08/17/2017
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    Corey and the staff at Union Station were amazing!! I really can't say enough good things about my experience. 4 days before my wedding my worst nightmare happened, I was told I could not have a tent at my outdoor ceremony cite and there was a high chance of rain. Corey came to the rescue with ease. When I called him with my concern, with no hesitation he told me not to worry and that he would make it work and hold our ceremony at Union Station if it did rain (which it did) Not only did he set up the space beautifully for a ceremony but he went the extra mile. He contacted the tent rental company FOR ME and asked them to credit what I had paid for chairs and other extras and instead rent me drapery to block off the dance floor to create a separate space. He did this the DAY BEFORE my wedding when I made the final decision. That was such a relief and really reduced my stress level by not having to do that myself and it save me money. Prior to the actual wedding I had given Corey a list of people with dietary restrictions. Not only did he and the staff make sure they accommodated everyone he went the extra mile to contact a few guests who had more serious allergies. Those guests were so impressed and touched that he had taken the time to call them as they had never had that experience before. He also collected the card box for me and put it under our sweetheart table to insure it's safety. My husband and I fell in love with the space since it was not only beautiful but we had spent time at the Tunnel Bar (which used to connect with the station) when we started dating in college. It really made it feel full circle to us. Corey did us a wonderful kindness and asked the Tunnel Bar to allow us to take some photographs there before the ceremony (we chose take pictures first) It was a sweet bonus to have the opportunity to do so. I HIGHLY recommend Union Saturn Banquets for your wedding. Not only will you be in a beautiful space you'll have amazing customer service

    Union Station Banquets's reply:

    Dailín,
    Thank you so much for your kind words! You and Carlos put together a beautiful wedding. I'm very happy I was able to be apart of it and make your wedding day stress free, and make it the way you've always dreamed it would be! I wish you both nothing but love and happiness in your future together.
    Warmest Wishes,
    Corey
  • A
    Alison Sent on 05/28/2017
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    I cannot recommend Steve and his team here highly enough. The packages they offer are incredibly reasonable and generous, and we felt very lucky to have found them. Everything was handled promptly and professionally, Steve was incredibly communicative, and the food was absolutely delicious. Booking with them made my wedding incredibly stress-free, and I was able to completely focus on my guests and having a good time. Could not recommend them more highly!
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    Clara Sent on 02/06/2017
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    An amazing venue for our wedding! The coordinators were so helpful and responsive to my occasional questions, the space is beautiful, and the food was delicious. Highly recommend!
  • N
    Nicole Sent on 01/06/2017
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    First off, this venue is stunning! It is so beautifully renovated and has this perfect ambiance to it, it is just a very amazing and unique space. As soon as we walked in we knew it was the place that we wanted our wedding reception to be.

    The event coordinator, Steve, for Union Station is AMAZING! He is so kind and attentive, and really pays attention to everything that you want and expect for your wedding day. His attention to detail was what made my wedding planning process A LOT easier and less stressful. Steve knew every little detail that had to be taken care of for the day of the wedding (things I would have never even thought of!) which put me at ease to know that no strings would be left undone for our big day.

    As soon as we arrived at our reception the day of wedding, Steve was right there to greet us (even though we were a half hour later than planned) and directed us to where we needed to be and what we needed to do. It was so great not to have to worry about the timeline of the reception because he was right there directing it all for us. And when we saw the venue, I was AMAZED at how perfect it looked, everything was just as I visioned it to be and I owe that all to Steve.

    The two biggest things that I heard from my wedding guests about the venue:
    1. The food was FANTASTIC! The hor d'oeuvres, the salads, the entree's - everything!
    2. The venue was absolutely beautiful and they loved the atmosphere.

    I can't say enough great things about Union Station and the staff and the event coordinator! Just perfect!
  • E
    Erica Sent on 09/12/2016
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    We were torn between Union Station and another nearby, well-known wedding venue, and we are so glad we went with Union Station. First of all, it's been beautifully restored. It is simple and clean, and has a wonderful, historic feel to it. Second of all, the event coordinator is a true professional with a great deal of experience. He was helpful, informative, and responsive, and we never felt like we were being sold-to. I attribute much of the day's success to him.

    Once decided, planning the actual wedding details was really easy, again, thanks to their coordinator's experience. They held a group tasting, and we got to taste everything! He also made time to meet with us a few weeks before the wedding to help us figure out how the day should flow (we had both our ceremony and reception in their ballroom), and worked with all of our other vendors to coordinate deliveries, etc. Anytime I had a question, he responded quickly.

    The day of, he was there to make sure everything went according to plan. The food was amazing, the wait staff were friendly and helpful, and everything went smoothly. It was the best day in a beautiful setting, and we couldn't be happier with our choice.
  • Stephanie
    Stephanie Sent on 12/29/2021
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    • Flexibility
      5 out of 5 rating

    A unique wedding venue in a beautiful town - nearly all inclusive!

    Union Station provided everything we wanted in a wedding venue and then some! We were looking for a unique venue that had great architectural character, which we found here. Included with the package we selected were our floral centerpieces and our wedding cake, which made our planning even easier. Guests continue to comment on how beautiful the space was and how much they enjoyed the food (also provided by Union Station). We would whole-heartedly recommend this venue.
  • L
    Linda Sent on 10/24/2018
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Best Service and Venue!!!

    Corey is truly the BEST! My daughter and her fiance' live in CA so a lot of the planning for them was done thru emails, short trips to the area, and the rest fell on me, as Mother of the Bride! Corey was great at working with my crazy schedule, as well as being flexible for them when they were able to make it into the area. He took care of all the details and I was able to sit back and enjoy my daughters wedding. I cannot say enough about his professionalism, and his support through the whole process! The venue was beautiful and food was great. The guest were saying how great the service was as well....butler style appetizers and drinks never ran out!!! The Bridal suite upstairs was a favorite for the wedding party! And I cannot forget to mention the fact that we had a lot of small children at the wedding and Corey's team was very helpful. You won't be disappointed choosing this venue & Corey for your Wedding!
  • M
    Mia Sent on 08/22/2017
    4.7 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My husband and I got married at Union Station in June and we couldn't of asked for a better day! We absolutely fell in love with the venue the moment we walked in. As we got closer to our wedding date- we had set up a meeting with our wedding coordinator Steve- but when we met for our appointment weeks before our wedding- we met someone new: Corey.. Corey and Steve told us that Steve was leaving and that Corey would be taking over. Well only a few weeks before our wedding there was a slight panic that took over due to the changing of hands so close to our wedding. Corey exceeded my expectations for amazingness!!! He took the vision i had and ran with it! I honestly think that it was a blessing that Corey stepped in at that time! Every little detail I told him I wanted- he did it. My biggest concern was for our introductions.. I had heard that when the wedding party and bride and groom were introduced that they stood in the doorway and then exited the room the left and walked around the outter room and then popped back in to the Grand Ballroom to the dance floor. I explained my concern to Corey and Corey rearranged the seating chart so that my bridal party and me and my husband walked through the crowd to the dance floor! Corey really is amazing at what he does- and I would recommend him and Union Station to everyone getting married!!

    Union Station Banquets's reply:

    Mia,
    Thank you so much for your kind review! It was my pleasure making your vision become a reality, and I am so thrilled to hear I exceeded your expectations. I had a great time working with you, your mother, and Jeff! You had a beautiful wedding!! I wish you nothing but love and happiness in your future with Jeff.
    Best wishes,
    Corey
  • K
    Katie Sent on 06/21/2017
    4.7 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Union Station provided an amazing reception venue. A dynamic space that offered a dance floor to party and a quite bar space to have conversations. The food was amazing, the service was great. Staff was changing over so response time was slow, but overall Steve was amazing. We had very specific directions for table settings and many details to coordinate and the staff did a great job.
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