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Reviews of Uncle Mike's Bake Shoppe

M
Maggie Sent on 04/15/2019
5 out of 5 rating

Uncle Mike's is delicious and affordable - guests loved it!

Rather than go with a traditional wedding cake, we had a donut buffet featuring an elaborate donut wall. Uncle Mike's made custom donuts for us that perfectly fit the theme of our wedding. They also delivered everything and setup for us so we had nothing to worry about the day of. The donuts were delicious (and the small cake we ordered for the cake cutting). We got tons of compliments on the quality of the dessert. I make Uncle Mike's a must-stop now every time I'm in Green Bay!
Melissa
Melissa Sent on 11/16/2018
5 out of 5 rating

Best donuts of your life, and you NEED their wedding cake!

Mary and her team were exceptional! We had a donut wall that turned out INCREDIBLE and our wedding cake was beautiful too! We so appreciate everything they did for us. The only thing to be aware of is that you don't pay until you place your order, which they prefer it to be about a month before. This made me VERY leery, but true to her word I was able to meet with her and order our donuts about a month before, and they delivered them in plenty of time.
The donuts looked amazing and tasted even better, and the cake was just perfect! Thank you for making our special day such a yummy one! :)
R
Rochelle Sent on 03/08/2018
5 out of 5 rating
The carrot cake and white cake with raspberry filling were phenomenal! Had many compliments on how delicious they both were. Prices were very reasonable. Would highly recommend!
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User2291654 Sent on 08/29/2015
5 out of 5 rating
Beautiful and delicious cake! I ordered the cake about a month before the wedding and everything was ready on time, as promised.
U
User5776369 Sent on 07/18/2014
5 out of 5 rating
Delicious cake at a good price!
H
Heidi Sent on 01/27/2014
5 out of 5 rating
This was such an amazing bakery. I had cupcakes for my guests and a small cake to cut. My guests kept asking where the cupcakes were from because they enjoyed them so much. They made about 10 different flavors and displayed them on a cupcake stand. Each time I stopped into Uncle Mike's I had great customer service and it was a delight to work with them. I recommend using them for your wedding needs, you will not be disappointed. I can't wait to stop there again next time we are in town.
Sarah
Sarah Sent on 12/21/2016
3.5 out of 5 rating
We used Uncle Mike's bakery for our cupcakes for our 12/10/2016 wedding. The cupcakes were delicious and our guests enjoyed them. They are big and there are a lot of yummy flavors to choose from. The prices are EXCELLENT and on top of their great prices, they deliver and set them up for you. We had no issues with the cupcakes themselves or the set up and delivery.

I do have an issue with their service. I live in Milwaukee (2 hours away from Green Bay) and I called to see if I needed an appointment for cupcake tasting. We were told "No! Just come in!", by a male employee. So I "just came in" that same week, and the lady who handles the weddings was pretty rude to me, telling me I needed to make an appointment and that they were "really busy" (they were not really busy). When I explained that I had called ahead and I lived in Milwaukee, she did reluctantly provide me with a box of cupcakes to try (for free) and let me book the date for the wedding. She told me that I could call back a few weeks before the wedding with how many cupcakes we would need and payment information.
So, fast forward a few weeks and my husband called and she said again that she was "too busy" and couldn't take our payment, could we please call back. So, naturally we were annoyed but did call back a little over a week later and AGAIN, she said that she "was on her way out the door" and couldn't take our order. This was at like 4:05 pm and they closed at 5:00 pm. We were honestly about to switch vendors due to her being so unaccommodating, but called back the next morning and she did take our order this time and was more polite.

Overall, I am satisfied with Uncle Mike's and they really are an awesome bakery. Unfortunately, this customer service issue lead to me giving them a lower rating. I think if someone is about to spend hundreds of dollars with your business, your employee heading your wedding department should be more polite and accommodating.
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