When I was searching for information on the rental I was able to find everything online. When I called to verify if they had my date open I had to leave a message. They responded quickly and was very helpful. I had to try and change my date and they were so great about it even though the one date I was thinking about was not available. The price is beyond great and can bring in our own food and alcohol. We also get the day before to set up along with the morning of.