This Crowne Plaza hotel is beautiful! We reserved a block of rooms for our wedding, and they were very helpful in accommodating our group. They made sure to check in with us up to our wedding date to ensure that we had everything that we needed. They were extremely accommodating to a few of our guests who have special needs. We even received perks (breakfast, room upgrade and chocolate covered strawberries and champagne!) due to a certain number of rooms being booked. It was such a nice surprise! Our guests commented about how elegant and comfortable the hotel is. The lobby is a gorgeous setting for photos. There are a lot of great restaurants and bars in the area as well. Our stay couldn't have been better!

My partner and I got married in March 2024, and the team at Sonesta White Plains Downtown helped make our wedding weekend a lot less stressful. For our wedding, we used the Sonesta for our wedding hotel block, as well as for an after party, and we could not have been happier with how everything worked out with our own rooms, as well the after party event, and the customer service onsite was probably the best we have ever experienced. When we first booked with Sonesta, we worked primarily with Amy, the Convention Services Manager, who was not only very professional, but also extremely responsive, as well as accommodating to what we needed for our guests. Amy and the Sonesta team were all very accessible throughout the entire process when working on organizing the specific timeline and requirements we needed. When it came to coordinating the drop-off and dispersal of the welcome bags for our guests staying at the hotel, as well for planning our shuttles to and from the venue, the Sonesta team made everything very simple and practically effortless for us, permitting us to worry about a few less things throughout the weekend.

From the start of our arrival, the staff at Sonesta made us feel as if we were VIPs, despite there being at least two other wedding blocks at the hotel that weekend. When we first checked in, we were immediately greeted by the onsite manager who made sure we had everything we needed and helped us with anything we could. Throughout the entire weekend, the customer service was impeccable, not only for my partner and I, but for all of our wedding guests at the hotel. All of the Sonesta staff were extremely kind and helpful. Additionally, the hotel itself is very nice and clean, and it looked like they had just recently renovated a lot of the various common areas. We also were allowed to use one of their brand new suites as the bridal suite and it was beautiful, and huge! It was also very spacious for the hair & makeup teams in the morning.

When it came to the after party, we worked primarily with Dwight, the Assistant Food & Beverage Manager at the White Plains Sonesta, and he was really great. He was tremendously helpful and accommodating when it came to helping us plan the after party, as well as during the event itself. Dwight made sure everything for the party was set up and ready to go before everyone arrived, and he consistently checked-in on us throughout the event to see if we needed anything. Additionally, the food during the after party and ordered as room service was all really good as well.

Overall, we had an amazing stay at the Sonesta White Plains Downtown during our wedding weekend and everything went very smoothly. We really cannot say enough great things about the Sonesta, the management team or the hotel staff at the White Plains location. They were all remarkable and the hotel was exceptional. We very highly recommend the Sonesta in White Plains, NY for your wedding hotel block and any related wedding events!

Sincerely,
Mr. & Mrs. David & Elissa Figueroa

We worked with Karine for our event planning. She was really easy and helpful, and very quick to respond to all of my e-mails. The hotel itself was clean and the rooms were amazing.