We had our wedding and reception at the Sheraton. Jenny, Emily, and the entire staff were amazing!! Very accommodating and professional. When things went wrong they were immediately on it. For example, the top tier of my wedding cake went missing and I was devastated. Emily was on it and ordered me a new cake tier! 😭 paid for it and all. I highly recommend them!!

We had a beautiful wedding and appreciated all the help in coordinating our special day! The staff was great and made everything go smoothly!

Jenny Statler the event coordinator was very helpful throughout the process, she made it stress free for us and did her best for us to have a great wedding.

Working with Jenny was great! She was very easy to get in touch with and extremely prompt in getting back to you on any questions and concerns. She was around the entire day and was helping out a lot. She even provided me and my husband waters and dinner during the event to make sure we actually ate! We actually had multiple wedding events and she was hands down the best on site coordinator. My only downsides about the venue were the size of the ballroom is tight for a larger event (ours was close to 250) and the century ballroom itself feels smaller because the ceilings are lower than I had seen with other hotel ballrooms. Also, being a downtown location, parking was a hassle for the guests. On the plus side, the location also provided out of town guests a lot of fun activities to fill the weekend. Overall, I would recommend!

Make sure ALL who are involved is on the same page. I had a contract 7 months out when employees began moving department so did the expectations of what I was told. Just a month before my wedding. I had really high expectations and understand there should always be room for error, but again it just seem as though when you are that close inside the wedding date, there isn't much changing of a venue that I could have done. However, I think the facility is just GORGEOUS and Magical if you make it. The caters, chef, waiters and waitresses were PHENOMENAL... Food was AWESOME.

We had our reception and hotel room block at the Sheraton OKC. The venue is very pretty and works well with multiple group sizes (we had 130). The food was very good and we were happy with the pricing overall (food and bar). They worked with us on cutting out the dessert course, and were able to bring in any requested wine label. They included the dance floor and our honeymoon suite for free with the room block, room rental, bar, and dinner. Our major complaint was the planning customer service. We began with one coordinator, who was very slow and unresponsive. We had virtually no idea what was going on the Monday before our wedding when we received a call asking us to come in and meet with a different person because the original coordinator no longer worked there. The responsiveness got slightly better and things worked out in the end ok, but it was a very rough road getting there. As for the actual event, things ran smoothly for the most part. Everything was set up perfectly and the service was good. They are very, very quick to clear plates and even took nonempty wine and water glasses (from the head table too!). Wine table service for the toasts was slow too, making it to only one side of the room. If you have your event here, make sure to note to your coordinator that you want to address these issues and I'm sure it'll be a great experience.