Secrets Papagayo as a resort was great (food, rooms, activity options, pools, beach, staff-- all pretty great). Wedding team at Secrets are great (especially Natalia the onsite wedding coordinator, DJ Sergio, and Sarah and her partners on the DreamArt Photography team). The preferred lounge staff are all lovely- checking in n’ such were such a breeze and we love William, the bartender. We ended up getting our pictures relatively quickly (our wedding was Sept 19 and we got the edited pictures by Oct 2).
PLEASE be sure to do a makeup trial with the spa team. The woman who did my hair did a lovely job and my hair mostly stayed in place despite me headbanging and sweating. Makeup was rough. The artist is such a sweet woman and she worked with gentle hands. Unfortunately, I was extremely unhappy with it (it looked nothing like the picture-- wrong colors, placement, etc) and ended up re-doing my makeup 20 min before i was supposed to get pictures taken (MUA was open to changes, but due to misunderstandings, I figured it was faster for me to just re-do everything myself).
Decor was adorable and met my expectations. The main beach garden is such a lovely venue. Other guests at the pool can definitely see everything going on, but I totally forgot they were there as everything was happening. Food was a little hit or miss (the pork chops were quite dry, but I enjoyed the swordfish despite it being on the overcooked side. I understand catered high volume food can be difficult to control temps though) -- I would recommend going for a set menu rather than the wedding buffet if that is a viable option for you and your guests. The reception dinner was delicious.
The BAC payment system for the resort was a little annoying to deal with, but I think that's more-so on our banks and lack of user friendly error handling on the BAC website.
Setting up wedding details with the coordinator over email was a little bit of a hassle at times (i was trying to get confirmation for what time the rehearsal would be and what seasonal fruit I should be expecting for the wedding cake were not answered). Nati, one of the on-site wedding coordinators, is an absolute gem and I loved working with her. She got the answers I needed (the cake filling was red berry with a whipped cream icing and it was perfectly not too sweet) and she was able to switch gears quickly, like being able to change venues/rehearsal plans to account for rain. The reception decor was lovely though I did wish I knew gold was the "default" color-- it turned out great even though it probably would not have been our 1st choice. The florists did a great job with executing our ikebana inspired arrangements. DJ Sergio's social media content of his sets (or lack there of) made me a little worried, but he did a great job and kept the dance floor going. He did loop the same 6 songs during dinner til we asked Nati to fix it, but he was great with shifting as needed.
Overall, my husband and I are very happy with how our special day turned out and we are honored that we were able to work with so many great people to make our wedding so lovely.

Jeanette was great to work with from the planning through the wedding day. She was very professional and responsive with answering all our questions along the way. All costs were transparent through the process for any extra services. The venue was beautiful and the set up on the wedding day was perfect! The flowers on the tables and my bouquet were beautiful. The food at cocktail hour and dinner was delicious and well prepared. We brought our own cake topper and the cake turned out perfect! Everything was amazing and we couldn't have asked for anything more perfect! We would highly recommend secrets of papagayo for a wedding venue!

We had such a great experience at Secrets Papagayo! We were especially impressed by the thoroughness and professionalism of Jeanette, our wedding planner. Her assistant, Yorleni, did an exceptional job running the music for our wedding ceremony, which was complex. In general, we felt like the resort went far above and beyond, and it provided a beautiful, intimate setting for our event. We loved it, and our guests have not stopped raving.