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About this vendor

Tammy Nguyen
Tammy Nguyen
Owner

Asian-owned

Woman-owned

No team details yet

Q Look Bridal is a wedding dress and attire boutique located in Worcester, Massachusetts, that specializes in formal wear for the mother of the bride and groom. The owner realizes that most mothers don’t want to look like traditional mothers of the bride. That is why she has created a store that offers an extraordinary supply of contemporary, classic, and sophisticated gowns for her clients to choose from.

Services Offered

Q Look Bridal offers gown and tux alterations and rentals for its clients. The store receives new inventory monthly, so there will always be new options to choose from. In addition to being a one-stop shop for all of your mother-of-the-bride attire, Q Look Bridal also offers bridal wear, quinceañera gowns, and plus-size inventory. For those on a time crunch, the store can purchase your dress off the rack and take it home that same day without alterations.

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FAQ’s

What are your price ranges for full-priced wedding gowns?

Under $500
$500 - $999
$2,500 - $3,999

What are your price ranges for full-priced suits and tuxedos?

$200 - $499

What are your price ranges for suit and tuxedo rentals?

$200 - $299

How do you price dress alterations?

By Piece

Who do you provide services for?

Bride
Bridesmaids
Father of the Bride
Father of the Groom
Groom
Groomsmen
Mother of the Bride
Mother of the Groom
Ring Bearers

Which of the following services do you provide?

Alterations
Rentals

Which of the following items do you offer?

Jewelry
Plus Size Gowns

What is the average turnaround time for a bridal gown?

Less than 6 months

How often do you receive new bridal gowns?

Monthly

What is your return policy?

Final Sales
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Any other questions?

Reviews of Q Look Bridal

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
2.2 out of 5 rating
2.2 out of 5 rating
3 reviews
44% recommend it
  • Quality of service
    2 out of 5 rating
  • Average response time
    1.8 out of 5 rating
  • Professionalism
    2.2 out of 5 rating
  • Value
    2.7 out of 5 rating
  • Flexibility
    2.3 out of 5 rating
J
Jen Sent on 02/11/2023
1 out of 5 rating

Buyer beware!

DO NOT ORDER ONLINE FROM THIS STORE! They do not allow returns even though their website says otherwise! Scammers!
D
Dorothy Sent on 09/11/2019
1.2 out of 5 rating

Abysmal Customer Service, Bland Selection

I was very disappointed by my experience here. I arrived and the consultant didn’t even realize she has an appointment, but confirmed I was booked. Then after being in the shop for about 15 minutes she finally came over and handed me books to pick my dresses from. She never introduced herself, asked for a wedding date, styles I’m looking for, or any of the other general questions you go over when shopping for a dress. After I picked a few out of the book she leaves for a while, comes back and tells me they don’t have anything I’m looking for. I told her I’d be open to looking at other similar styles or anything she thought may be worth a try. She then leaves and later comes back with two dresses, and disappears again to take a phone call for which she’s away for another 15 minutes. At this point my appointment is 45 minutes in and I don’t even have a fitting room, and probably said all of 10 words to my consultant. I had another appointment in an hour, so I ended up leaving 50 minutes into my appointment without even seeing the inside of a fitting room. I was absolutely shocked at the complete lack of help, customer service or even general courtesy. Mind you, the shop was empty, and there was at least one other person working there who also basically ignored me even when I tried to get her attention. In no way would I ever spend any money at this store, the customer service was some of the worst I’ve experienced anywhere, let alone a bridal salon where you plan to spend a lot of money and make an incredibly important decision for your wedding. The reviews I read on Google were poor but I figured since most were about prom and formal dress shopping that maybe it’d be different for bridal, lesson learned to heed those reviews. I’m not a fussy person, I don’t expect champagne and over the top service, just a comfortable and courteous experience that respects the importance of the decision to buy a dress and also the amount of money and time invested into the decision. Instead this was an absolutely abysmal experience and I would recommend not to even waste your time here, let alone your money.
S
Stephanie Sent on 10/24/2017
4.4 out of 5 rating
I always saw they had beautiful gowns in the window and when I went there, I was not let down. Tammy was amazing! I went in with a list of wedding dresses. Unfortunately some were only online but we went through as many as we could. She listened to what I said about each dress, what I didn't like, what I did like, etc. She stopped and said "I have the dress for you." She disappeared for a bit with the perfect dress! I would have never picked it! It was BEAUTIFUL!? She did all the alterations for my dress and it was beyond perfect! She was great and added pickups to the back so I could pin up my dress during the reception. We usually had to wait a little bit in line or waiting for the front desk to notice us but past those little things, the experience was well worth it! Got a BEAUTIFUL dress at a great price!
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Team

Tammy Nguyen
Tammy Nguyen
Owner

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