I go to Pure Concept for all my regular hair and skin needs so when it was time to do wedding hair and facial, there was no one else to consider. The salon is amazing and calming and the staff there are wonderful. Melissa Ketring does my hair on a regular basis and did a gorgeous job on my wedding updo. I trust no one else! My facial, done by Jen ?, was also wonderful. I felt and looked beautiful on the day of my wedding because of the staff at Pure Concept.

“ Mike” was unbelievably RUDE and has no enthusiasm to do any work. I had worst experience at my baby shower. I booked hair styling appointment. When I went there and showed him picture of style that I wanted, he said abruptly, “I can only blow dry and curl. Nothing more than that. “ I did try to talk to him. That I booked for my Baby shower but he was adamant n refusing to do anything more ;than curl. I eventually agreed since it was last minute for me. Throughout service, he had his “ facial expressions as uninterested and non enthusiastic to talk to anyone or even congratulate them. In the end, I was disappointed by even curl quality and asked him to curl properly. He refused by saying ,” your hair does not hold any curl” . I showed him my own picture when I curled my hair myself for a party just a week ago and curls were holding really well. His reply was again,” that’s the best I can do.” I got up from chair saying,” I will curl at home and fix it myself” to which he replied,” SURE”. And walked away. I went to pay and turns out he added extra charge. I refused to pay extra than $60 since I was already unhappy. Management was made aware but they made no apology for Mike rude appointment experience other than Attaching a photo for reader to review!!!!!