My fiance purchased my engagement ring from Shawn at this Perrywinkle's. He had a list of places to go to in Syracuse but on a whim decided to stop in and right away felt comfortable, welcome and at ease. We had to go down a few weeks later to re-size and I have never been more impressed and satisfied with service, product and custom service! Shawn (and the other ladies) was extremely professional, accommodating, honest, and has a great sense of humor. When I had questions, he had quick answers, he is extremely knowledgeable. I truly could not say enough about how wonderful our experience was. This is the place to go if you are looking for fine jewelry in the North Country. Thank you Shawn for making our experience a wonderful one!