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Reviews of MW Tux
2.7 out of 5 rating
2.7
4 reviews
Recommended by 53% of couples
Tracy Sent on 03/19/2017
4.6 out of 5 rating
This was a great business to rent tuxedos from, especially if you have any parties coming from other parts of the country. Anyone can go into any store, get measured, and a tuxedo will be ready for pickup within two days of the wedding. Alterations were also very snappy, and there are always discounts and deals. The only complaint I had was at our pickup store (one of the attendants was dealing with a personal call VERY loudly), but otherwise this wouldn't detract from repeat business or recommendations.
Kay Sent on 09/23/2010
4 out of 5 rating
Men's Wearhouse was okay to work with. We set up our account at one store, and they wouldn't let us pick the store to have the tux's delivered too. We had to go to the other store to make the change. We also made a change to the FOG's vest and tie, and they got it mixed up with the Best Man, so the Best man ended up wearing the wrong tie all day. One of the Groomsmen's pants didn't fit so that had to be fixed, and the FOG had to have his tux altered too.
We went with them because the guys from out of town could be measured and have their stuff ordered in their city.
The prices were very reasonable.
Mens' Wearhouse was good, but not the best. They could have done better.
We went with them because the guys from out of town could be measured and have their stuff ordered in their city.
The prices were very reasonable.
Mens' Wearhouse was good, but not the best. They could have done better.
Melissa Sent on 03/08/2014
2 out of 5 rating
We visited Men's Wearhouse in Albuquerque, NM to get attire for the wedding party about 3 1/2 - 4 months before our wedding (we had a 6 month engagement). Overall, we were very unsatisfied by this location. The box cut me off when I went into detail, so here's an abbreviated version of why:
Our salesperson constantly tried to up-sell us (as in rang up a more expensive tux than we chose and added extras like fun socks and additional shirts that we did not ask for). She was also pretty incompetent it seemed and it ended up taking a little over 3 hours for her to get our order correct, or so we thought.
They called a couple times in the next couple weeks hurrying us to get our groomsmen in to get fitted, even though they still had over 3 months before that had to be done. That was just sort of annoying.
Pick-up time. Dads' vests are the wrong color, fun socks and an additional shirt were required to be bought (not by us, store's choice. Even after telling the sales woman no and she said she fixed it by putting a note in the account). Pick up is 2 days before the wedding. Pretty much everyone lives in a different state, so when the orders were wrong, it was a nightmare to get them to fix it while also having it delivered somewhere else (since they had to catch a flight to the wedding and couldn't get it from that location). Lady said new one would be overnighted, it wasn't. She claimed that the tuxes were wrong because we couldn't make up our minds. Absolutely incorrect, no changes had been made.
Groom was improperly measured and his jacket didn't fit (no weight gain/loss, it was in the arm length and shoulder width). They fixed it, but couldn't get it to us as sooner than the wedding day, which was ok since they got it right the second time, but I was nervous.
It ended up being more than a handful of phone calls trying to get everyone the tuxes we intended them to have and get the charges removed for items we didn't request.
DO NOT RECOMMEND!!!
Our salesperson constantly tried to up-sell us (as in rang up a more expensive tux than we chose and added extras like fun socks and additional shirts that we did not ask for). She was also pretty incompetent it seemed and it ended up taking a little over 3 hours for her to get our order correct, or so we thought.
They called a couple times in the next couple weeks hurrying us to get our groomsmen in to get fitted, even though they still had over 3 months before that had to be done. That was just sort of annoying.
Pick-up time. Dads' vests are the wrong color, fun socks and an additional shirt were required to be bought (not by us, store's choice. Even after telling the sales woman no and she said she fixed it by putting a note in the account). Pick up is 2 days before the wedding. Pretty much everyone lives in a different state, so when the orders were wrong, it was a nightmare to get them to fix it while also having it delivered somewhere else (since they had to catch a flight to the wedding and couldn't get it from that location). Lady said new one would be overnighted, it wasn't. She claimed that the tuxes were wrong because we couldn't make up our minds. Absolutely incorrect, no changes had been made.
Groom was improperly measured and his jacket didn't fit (no weight gain/loss, it was in the arm length and shoulder width). They fixed it, but couldn't get it to us as sooner than the wedding day, which was ok since they got it right the second time, but I was nervous.
It ended up being more than a handful of phone calls trying to get everyone the tuxes we intended them to have and get the charges removed for items we didn't request.
DO NOT RECOMMEND!!!
Jennifer Sent on 08/26/2008
I know there is not a plethora of tuxedo stores to chose from in Albuquerque, but by ALL MEANS avoid the MW Tux/Men's Warehouse near Coronado Mall.
In fact, avoid all MW Tux's. As the one here in Virginia was incredibly poor as well.
Everyone renting a tux from this company -- groom, fathers, groomsmen, brothers -- had a problem. Every single one of them, without exception. It began with the Virginia location (where we live) not sending the correct order to Albuquerque (where the wedding was held). And that was just the tip of the ice berg.
When my husband went to pick up his tux, he tried on the shirt and it didn't fit correctly even though the store had the correct measurements (his measurements had not changed since fitting). The result? He had to go BUY a shirt elsewhere.
When my brother and father went to pick up their tuxedos, my brother got one package and my father got a different one.
When a groomsman went to pick up his tuxedo, he was told not to try it on in the store, but to try it on at home and if it didn't fit, come back. In fact, this happened to three of the groomsmen.
This store was unprofessional, incredibly unhelpful, and the epitome of what a wedding vendor should not be.
In fact, avoid all MW Tux's. As the one here in Virginia was incredibly poor as well.
Everyone renting a tux from this company -- groom, fathers, groomsmen, brothers -- had a problem. Every single one of them, without exception. It began with the Virginia location (where we live) not sending the correct order to Albuquerque (where the wedding was held). And that was just the tip of the ice berg.
When my husband went to pick up his tux, he tried on the shirt and it didn't fit correctly even though the store had the correct measurements (his measurements had not changed since fitting). The result? He had to go BUY a shirt elsewhere.
When my brother and father went to pick up their tuxedos, my brother got one package and my father got a different one.
When a groomsman went to pick up his tuxedo, he was told not to try it on in the store, but to try it on at home and if it didn't fit, come back. In fact, this happened to three of the groomsmen.
This store was unprofessional, incredibly unhelpful, and the epitome of what a wedding vendor should not be.
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