We never got asked if we liked our makeup or any changes we wanted to make. They did something completely different and never listened to my requests. Just rushing us the whole time. Turns out they had doubled booked.

Edit: I did not give any roundabout how many people the day of. The contract states( I even copied and pasted this) “Changes to the headcount can be made up until seven (7) days prior to the wedding. Seven (7) days prior to the wedding all headcount totals are final. If a client is a no show on the wedding day, that service is nonrefundable. The service may be transferable to another person though.” I have the texts. I myself sent the first text because I hadn’t heard anything from them just an fyi. On 03/01/2025, way before the 7 days I even apologized for changing the headcount by the way. I got told you need to stop making changes even though in the contract it stated I had time. I got told we had to cancel other events because of you. Also, I never cancelled any services the day of. I literally can’t because of your contract, it states the number I give you 7 days before the wedding is the number I have to pay. I can transfer them, but I can’t do less or more. In the end, I did transfer ONE service, but all of the numbers of services were paid. None were cancelled and you even fixed my hair towards the end and someone else’s because it was falling apart. The makeup was beautiful, just not what I had asked.