The only reason we used a travel agent for our cruise was to try and get a better deal than booking it online ourselves. Liberty travel was great at beating the competition's price but that's where the greatness ended. Our travel agent, PR, was the worst at returning phone calls and emails after we booked our trip. She had no problem doing so beforehand to make sure we booked with Liberty but afterwards it took speaking to a supervisor there and the actual cruise line to get any type of update or details regarding our trip so that we could plan accordingly. This was very stressful, especially with wedding planning still going on and this being our first cruise. I would not use this specific Liberty Travel location again.