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Lyn · event on: 04/14/2018
Stay away from this defrauder!! As a Christmas gift for my family, who had never been on a wine tour, I purchased a living social voucher for a 6 hour wine tour for $375 and it expired April 13, 2016. However, I scheduled the wine tour for May 5, 2016 and via email he confirmed that he would honor the voucher so I would only need to pay an additional $110 for taxes, tolls and tip. He told me that if I paid in cash/money order, he wouldn't charge me his 5% credit card fee. I forgot to submit the contract on time so we rescheduled for July. At the conclusion of the wine tour, my mom paid the driver $110 in cash and asked if there remained a balance so that she could pay it in cash to avoid the 5% credit card fee. The driver denied any additional charges. However, I was charged an additional $498.Sent on 08/04/2017
I immediately contacted them to ask about this charge and they said I was billed an additional $123 for being an hour late and $375 for an unexpected and not agreed upon charge. I reminded him of the terms we agreed upon, but he has been completely unethical and has refused to refund any portion. Livingsocial confirmed that he has redeemed the $375 voucher yet still charged me an additional $498. Had he informed me prior to the wine tour that the terms have changed or indicated it in the contract, I would have canceled the tour and found another way to fulfill my gift to my family, even if it meant renting a car and driving them myself, and taking the $375 loss. I offered to waive the $123 fee and asked to have the $375 refunded, but he has refused. He is unreasonable, lacks integrity and a complete scam artist. If you MUST use them , Make sure to receive confirmation for every term every step of the way and have them in writing before the services are rendered.
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