Jackie was very sweet and enthusiastic each time we spoke with her. Prior to our engagement session, she was incredibly responsive. When we met her for the engagement photos, we both really liked her, felt very comfortable, and took really beautiful photos. However, between the engagement photos, through the wedding planning, and after, she was very hard to get a hold of. Our wedding pictures are not what I expected - she shot straight into light and took awkward photos of our families. I do feel badly writing this review because Jackie is a nice person and she does seem to really enjoy her profession. However, it's the type of job where you have to be "on" every day, because a wedding only happens once for people getting married.