Kristen is AMAZING and soooo sweet! I've got the world's dullest hair and she took it from blah to OH MY GAWD! She's flexible, will work with you on price-point, and will meet you on-site at local locations for day of styling! My styling was only $45 and to get it dyed too was $60 more. She just had me smiling the whole time and my hair looked great when she was done! Normallyit's stick straight and no matter how much or what kind of product I use it wont hold a style at all. She got it to behave and stay in some loose 20's vibe curls for the WHOLE DAY. I'm never going to anyone else ever again for my hair!