My wedding planning was done by Ms. Judith at Hortense Conference and Event Center. Ms. Judith is amazing! Very professional, well organized, and easy to work with; Ms. Judith is top of the line. She had gone above and beyond for my husband and I and delivered the wedding of our dreams. Look no further than Hortense Conference & Event Center for your next event.

Exceptional customer services at Hortense Event & Conference Center.

I am a business owner and one of the things I look for is customer service when communicating with other business owners to obtain service. I saw that this company had a low rating compare to other event venue businesses but I decided to give them a try. Well I now see why. The manager of this company has no customer service ethics. When asking questions he appears to be annoyed or does not want to accommodate his clients who have paid for service. They tell you one thing prior to putting a deposit down and then another once you have paid. The owner treat you as if you are unimportant especially if your event is a few months away. I requested a walk through appointment to show the space with the event planner I was working with and the owner said they were too busy to set an appointment. They are over priced and very rude if you do not do things their way. The one thing I can say is the coordinator who shows the venue is nice and accommodating. When bought to the owner's attention of my concern based on his customer service skills he simply canceled the reserved event date and refunded all deposits paid instead of apologizing for his short comings when it comes to dealing with individuals who have paid to rent his venue space and have questions. I will never recommend this business to anyone.

Stay away. Very unprofessional