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Reviews of GreatStone Castle
3.4 out of 5 rating
3.4
3 reviews
Recommended by 69% of couples
Audrey Sent on 10/08/2016
5 out of 5 rating
I would absolutely recommend this venue for any wedding! It is so beautiful, and you really don't have to worry about a thing because all of the staff do everything for you!
Ashley Sent on 09/22/2014
4.6 out of 5 rating
This place is owned by Great Stone Castle in Sidney, OH. It is absolutely amazing and beautiful! The coordinators took care of everything. We did a few simple decorations and set up the other vendors but they coordinate this event. Everything went perfectly. I couldn't have asked for a better day. There was some miscommunication once in awhile but it all got worked out by the end and it was exactly what I wanted!
User1379198 Sent on 10/14/2013
0.7 out of 5 rating
HORRIBLE!!!!!!! DO NOT, I repeat, DO NOT go with this vendor. The staff at the Greatstone "Castle" are for the most part unhelpful and apathetic to any mishaps which may occur during your wedding day. We had several guests complain that the staff were rude to them on our wedding day and they were most certainly rude when interfacing with us the day before we got married (for our reception) and ESPECIALLY ON OUR WEDDING DAY as well. Let's talk about unprofessional. Victoria and her son are awesome. The other two people we dealt were SO unprofessional, unhelpful, and outright rude that we wished we had spent our money elsewhere. They cut the reception an hour shorter than agreed upon without notice after suggesting prior to the reception on our wedding day that we cut it short. They tried to make money from us during a chaotic situation that they were completely unprepared for and unapologetic about. In short, two of the four staff members' customer service skills are non-existent. The other two are very nice but cannot make up for what your guests will report and forever remember later. Just stay away. There are much better places to host a wedding nearby. We only wish we had gone with one of them.
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